Qureos

Find The RightJob.

Order Taker - Islamabad

Job Title: Order Taker – Restaurant
Location: Islamabad

About the Role

A well-reputed restaurant is seeking a courteous and detail-oriented Order Taker to manage customer orders and ensure a smooth dining experience. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to coordinate effectively with kitchen and service staff. This role is essential in maintaining service efficiency and enhancing overall guest satisfaction.

Key Responsibilities

  • Take customer orders accurately (in-person, phone, or digital systems)
  • Ensure clear communication of orders to the kitchen staff
  • Provide menu guidance and recommend items to customers
  • Handle customer inquiries regarding menu, pricing, and availability
  • Maintain proper order records and ensure timely service delivery
  • Coordinate with wait staff and kitchen for smooth order flow
  • Address customer concerns professionally and escalate when required
  • Ensure cleanliness and organization of the order-taking area
  • Follow restaurant service standards and operational procedures
  • Assist in billing or POS operations when required

Requirements

  • Previous experience as an Order Taker, Waiter/Waitress, or in a similar hospitality role preferred
  • Good communication and interpersonal skills
  • Basic understanding of restaurant operations and menu handling
  • Ability to work in a fast-paced environment
  • Customer service-oriented mindset
  • Basic knowledge of POS systems is a plus
  • Flexibility to work in shifts, weekends, and holidays

Preferred Qualifications

  • Experience working in a reputable restaurant or hotel
  • Familiarity with POS systems and digital ordering platforms
  • Strong coordination skills with kitchen and service teams
  • Ability to handle high customer volumes efficiently

Work Location: In person

© 2026 Qureos. All rights reserved.