Outbound Sales Call Center Representative

Are you a confident communicator with a passion for telesales and leadership? We’re looking for a (Outbound Sales Call Center representative) with 6 months to 1 year of experience in a call center or outbound sales environment. This role is perfect for someone who’s not only confident in cold calling but also eager to lead a team, drive performance, and optimize outbound strategies for better conversions.

Key Responsibilities

• Lead, trainee, and managed a team of cold-calling agents to meet daily and monthly performance targets
• Make outbound calls to potential customers to generate high-quality leads
• Coach and mentor team members on scripts, sales tactics, and communication techniques
• Set, track, and report on individual and team KPIs including call volume, lead quality, and conversions
• Qualify leads and either pass them to the sales team or close them directly
• Monitor team performance, provide regular feedback, and conduct evaluations
• Ensure accurate data entry and reporting in CRM systems
• Collaborate with marketing to optimize outreach strategies and campaigns
• Stay current on company products/services and industry trends

Experience & Requirements

• 6 months to 1 year in a call center or outbound sales environment
• Experience in SEO campaigns or digital marketing is a plus
• Leadership or team management experience preferred
• Strong background in outbound sales, lead generation, and campaign management
• Excellent verbal and written communication skills in English
• Proficient with CRM platforms and call tracking tools
• Skilled in objection handling, closing deals, and motivating team members
• Strong organizational, time management, and reporting skills

Core Skills & Competencies

• Cold Calling & Lead Generation
• Team Leadership & Coaching
• Outbound Sales Strategy
• Lead Qualification & Conversion
• Communication & Negotiation
• CRM & Sales Reporting
• Goal-Oriented Execution

Perks & Benefits

• Competitive salary: PKR 60,000 (10% commission)
• Indoor, professional working environment
• Growth potential into a senior leadership role

Location: DHA Phase 1 Lhr.

Timing: 7pm to 4am

Job Type: Full-time

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person