Parts and Service Forecasting and Reporting Manager

The Forecasting and Reporting Manager is accountable for leading sales forecasting and sales performance analysis for service parts, translating internal and external demand signals into accurate, actionable forecasts for the North American network. This role owns forecast governance, performance reporting, and insight generation (trend, mix, variance, and driver analysis) to improve sales plan accuracy, support growth targets, and enable proactive decision-making. The manager partners cross-functionally (Sales, Supply Chain, Finance, and Operations) to align demand, supply, and financial outcomes.

This role balances:

• Sales forecasting & analytics depth (forecast accuracy, driver-based modeling, mix/variance analysis, automation).
• Commercial execution (connecting forecasts to replenishment and deployment decisions to capture sales opportunity).

Key Responsibilities (include, but are not limited to):

• Own monthly/weekly sales forecasting for service parts, including baseline, promotional/event impacts, and product life-cycle considerations; publish a clear forecast narrative and key risks/opportunities.
• Lead sales performance analysis (trend, mix, price, and volume) and variance-to-plan reporting; identify drivers and recommend corrective actions to Sales, Supply Chain, and Finance leadership.
• Develop and maintain forecast accuracy KPIs (e.g., MAPE, bias, Forecast Value Added) and establish routines to improve forecast quality by segment, channel, and depot.
• Partner with Finance/FP&A to align sales forecasts with financial outlooks (revenue, margin, reserves/E&O exposure) and support budget/LE/MYR cycles with clear assumptions and sensitivities.
• Translate forecast signals into inventory implications by partnering with Inventory Planning to optimize stocking strategies, improve fill rate, and balance revenue capture with working-capital investment.
• Work closely with field operations to connect service performance to sales outcomes; highlight headwinds and opportunities through data-backed storytelling.
• Support S&OP with an integrated view of demand, sales outlook, and inventory investment; lead scenario planning (upside/downside) and communicate tradeoffs.
• Drive digital transformation to modernize sales and forecasting reporting (Power BI, SQL, automation), enabling self-service dashboards for sales, finance, and operations stakeholders.

EOE/Disability/Veteran

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

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