People & Culture Manager

Job Description:

HUMAN RESOURCES ADMINISTRATION

- To prepare and review plans for work force requirements of the Hotel as per advice of the Hotel Management.

- To maintain employment records and statistics.

- To develop systems and procedures relating to personnel administration.

- Manage the entire interview, assessment and negotiation process for new hires.

- To prepare induction plan and implementation the same for new recruits, promotes and for employees at job changes in consultation to execute the plans.

- To prepare follow up plans for evaluating performance of the existing work force and directly assists the Line Managers to execute the plans.

- To review and keep updating all Jobs Description as per changes in the hospitality industry.

- To keep updated all Employees File as per Hotel standard.

- Present internal training workshops on core soft skills e.g. grooming standards, performance management, orientation programme, company’s policies, code of conduct, etc.

- To manage Attendance, Leave, Increment/Reward, Compensation and Promotion cases of the employee under set rules within manageable interest and maintain direct contact with the Line Managers for smooth discharge of those functions.

- To deal with the inter-department transfer and adjustment of existing work force.

- To handle all types of disciplinary actions relating to personnel and maintain close and direct contact with the Line Managers in dealing with the actions.

- To plan, implement and monitor all types of policies, rules and regulations relating to personnel administration.

- To take care on absenteeism and labor turn over with the help of the Line Managers.

- To maintain liaison with the top management relating to the affairs beyond manageable interest.

- To maintain relationship with different sources of labor supply i.e. labor market and professional institute and local governmental institutions.

- Responsible for obtaining employment visa, Emirates ID, Residence visa/visa cancellation, of the employees.

- Arrange all the required medicals like visa medical, vaccination and food handlers medical on time.

- Prepare the End of Service benefits for all staffs that leave the company.

- Develop appropriate human resources policies and standards to ensure effective, fair and equitable management of staff throughout the organization.

- Coach and train the Human Resources team for their respective roles and responsibilities.

B. EMPLOYEE BENEFIT AND WELLBEING

- To budget and plan Employee Benefit and Welfare Services annually as per advice of the Hotel Management.

- To make arrangement and organize recreational amenities for the staff such as Games and Sports, Cultural Functions, Staff Party, Library and the like.

- To take care of Employee Cafeteria Services, Cafeteria administration and comfort.

- To take care of Staff Locker Room and to ensure proper utility, sanitation and cleanliness.

- Supervising the Staff accommodation, room allocation and it maintenance.

- To take care of Employee Incentive Scheme like Best Employee of the Month/Year. Attendance Reward, Performance Award, Appreciation letter, Reward for best suggestion, etc.

- To take care of implementation of Gratuity policy and service compensation under the Hotel Rules/Laws.

EMPLOYEE HEALTH AND SAFETY

- To ensure pre-placement and post-placement medical examination of the employees.

- To ensure periodic physical examination of the employees as per the requirement.

- To ensure Fire Aid facilities to the employees.

- To ensure medical check-up of the employees for accidents on the job and extend facilities under rules.

- To ensure sanitation and hygiene in the working environment and chalk out sanitation program.

- Monitor and follow-up of HACCP standards/protocols.

- To look to the legal provisions of health, safety and hygiene.

- To ensure proper observance of safety regulations and maintain liaison with safety committees.

- To deal with the Accident Compensation under Workman Compensation Act and Hotel Rules.

- To maintain records and statistics of accident and maintain liaison with the Government Authority.

SALARY /PAYROLL ADMINISTRATION

- To develop, maintain and monitor the salary structure of the Hotel under set policies.

- To budget annual salary payment as per advice of the management and to monitor changes from time to time.

- To ensure payment of Salary to the employees in time.

- To administer and control deduction of salary for unauthorized absence/leave/loss and damage as per provision of the payment of Salary/Hotel Rules/ Law.

- To prepare periodical pay increase plan as per Hotel’s Increment and Promotion policy.

- To maintain records and statistics.

TRAINING

- Conducting Training needs analysis for the hotel.

- Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan.

- Initiate, co-ordinate, execute and follow-up on all training activities within the hotel.

- Ensure coordination and delivery of training programs of all internal providers.

- Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders.

- Provide support and development for Departmental Trainers as required.

- Design and Implement effective processes and tools for learning evaluation and reporting.

- Actively initiate relationships and partnerships with ACCOR Regional Office, industry associations, external training companies and academic counsels related to the hospitality industry.

- Negotiate, oversee and follow up on learning facilitated by external providers.

- Update training information in employee HR System, maintain accurate records of activities.

- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.

- Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel.

- Organizational Development: develop and conduct training activities for Management and selected colleagues

- To design and implement succession planning frameworks for all departments.

- Coaching and Mentoring of high potential colleagues as guided by the General Manager.

- Developing and implementing organizational improvement strategies to drive Employee Engagement.

PERFORMANCE & WORKPLACE MANAGEMENT

- To evaluate performance of the employees periodically and extend advice for improvement.

- To review and evaluate attendance record, conduct record, leave record of the employees annually and then to take measure for improvement.

- To organize periodical meetings/seminar with the Department Heads/Supervisory personnel on personnel administration and attitude survey.

- To evaluate employees exit interview statements periodically and to take appropriate action.

- To evaluate Personnel and monitor Personnel Policies, Industrial Relations Policies and amendments of the Policies.

PERIODICAL/OCCASIONAL DUTIES

- To attend daily, weekly, monthly meetings and participate in the strategic decision-making.

- To attend meetings with Governments, Organizations, Associations, from time to time as per advice of the Hotel Management.

- To perform any other jobs from time to time as assigned by the Hotel Management.

Job Type: Full-time

Pay: AED10,000.00 - AED12,000.00 per month