People Operations Education Program Coordinator

POSITION PURPOSE

The People Operations Program Coordinator plays a key role within the Human Resources department, supporting workforce development, education partnerships, and employee learning initiatives at Umpqua Health. This role coordinates community-based programs involving interns and students, manages onboarding and compliance processes, and serves as a liaison with universities, schools, and training programs. In addition, this position supports Umpqua Health University, administering learning management systems (LMS), coordinating training programs, assigning courses, and helping build career pathing and development opportunities for employees. The role also provides administrative support for employee engagement initiatives, events, and learning technologies, requiring strong technical skills, attention to detail, and excellent coordination abilities.

ESSENTIAL JOB RESPONSIBILITIES
Community Programs & Education Partnerships

• Coordinate internship, student, and community-based programs across Umpqua Health
• Serve as a primary point of contact for universities, schools, and affiliated programs
• Manage affiliation agreements, onboarding documentation, compliance requirements, and student paperwork
• Support relationship-building efforts with academic and workforce development partners

Organizational Development / Umpqua Health University

• Coordinate training programs for students and employees through Umpqua Health University
• Assign courses, track participation, and support career pathing and development initiatives
• Administer and maintain the Learning Management System (LMS), including course setup, enrollments, and reporting
• Collaborate with HR and leadership to build scalable learning programs aligned with organizational goals
• Create curriculum, teach, train and facilitate courses and programs as needed.

HR Systems Administration

• Administer and support employee performance and engagement tools, including Lattice
• Maintain accurate records, workflows, and reporting within HR systems
• Assist with program setup, updates, and continuous improvement of HR technology platforms

Employee Engagement & Events

• Support employee engagement initiatives, internal events, and learning activities
• Assist with event planning logistics, including booking flights, meals, meeting spaces, and event venues
• Manage inventory and distribution of employee swag and promotional materials

Administrative & Operational Support

• Track program timelines, deliverables, and documentation with high attention to detail
• Prepare reports, dashboards, and summaries related to programs, learning, and engagement
• Provide general coordination and administrative support to the People Operations team
• Other duties as assigned

CHALLENGES

• Working with a variety of personalities, maintaining a consistent and fair communication style.
• Satisfying the needs of a fast-paced and challenging company.

MINIMUM QUALIFICATIONS

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, Education, or a related field, or equivalent experience
• Experience coordinating programs, onboarding, training, or administrative processes
• Strong technology skills with the ability to learn and manage HR systems and LMS platforms
• Exceptional attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Ability to handle sensitive and confidential information with integrity
• Proficient computer skills, including MS Office suite
• Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
• Experience working on a diverse team with different communication styles.
• No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid)

PREFERRED QUALIFICATIONS

• Experience teaching in a school or university setting, teaching licensure a plus
• Experience working in Human Resources, People Operations, or Learning & Development
• Experience administering LMS platforms and/or performance management tools (e.g., Lattice)
• Experience working with students, interns, universities, or workforce development programs
• Event planning or employee engagement experience
• Bi-lingual translation capabilities a plus

Pay: $68,155.00 - $81,785.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person