Essential Qualifications & Skills:
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Own end-to-end performance management cycle across KSA, Egypt, Oman, Bahrain, and Qatar, ensuring process alignment, compliance, and execution excellence.
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Configure and optimize performance systems in collaboration with the Digital Transformation team.
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Develop and roll out the annual communication plan to ensure clarity and engagement at all levels.
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Generate regular performance reports and dashboards for HR, business leaders, and executive committees.
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Oversee operational execution, ensuring deadlines and quality standards are consistently met.
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Manage and monitor PIPs across all markets, ensuring fairness, documentation, and alignment with company policies.
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Design and facilitate training programs, toolkits, and guidelines to strengthen line managers’ and employees’ capability in performance conversations.
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Collaborate with the Talent Development Team the Training sessions logistics needed.
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Develop creative engagement materials (flyers, infographics, communication toolkits) to embed the performance culture.
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Partner with stakeholders to integrate employee feedback (NPS, pulse surveys, Continuous Feedback) into process improvements.
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Lead the 360° feedback cycle for management, including framework design, process frequency, and system governance.
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Partner with OD and Talent teams to integrate insights into leadership development action plans.
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Deliver executive-ready analysis of trends and recommendations for leadership effectiveness.
Requirements:
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Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s degree or certification in HR/Talent Management preferred).
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5-7 years of progressive HR experience with a strong focus on performance management and talent processes.
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Proven track record of managing multi-country performance cycles in complex, matrix organizations.
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Hands-on experience with system configuration and HR technology platforms of SAP SuccessFactors is a must and totara is a plus.
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Strong background in designing and implementing PIPs.
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Demonstrated experience in leading 360° feedback processes, including framework creation and follow-through.
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Advances experience of MS Office Tolls (Excel, PowerPoint, word & power BI)
Skills & Competencies:
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Technical Expertise:
Strong command of performance management methodologies, calibration frameworks, and talent analytics.
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Project Management:
Ability to drive cross-country programs, manage multiple stakeholders, and meet deadlines with precision.
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Data & Analytics:
Advanced skills in reporting and dashboarding (Excel, Power BI, or similar).
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Communication:
Exceptional written and verbal communication skills; adept at creating engaging content and facilitating workshops.
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Stakeholder Management:
Ability to influence senior leaders and build trusted partnerships across diverse geographies.
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Innovation Mindset:
Creative thinker able to design engaging materials and improve processes based on feedback (NPS, surveys, etc.).