Personal Assistant to the General Manager

Who are we?

Delivering a smarter courier experience since 2008.

At ZAJEL , we’re on a mission to be the courier company that goes beyond distance and destination to offer business transformation, reliable global services, and flexible, agile solutions.

Our journey started in 2008. Fast-forward to now and we’ve matured to become the fastest-growing courier and logistics company in the UAE. We’ve got to this position thanks to a mix of industry-leading expertise and an unwavering commitment to offering our customers a greater experience day after day.

At the heart of this sits our people, a team of industry experts and innovators who use smart, cutting-edge technologies and our diverse, top-of-the-range shipping fleet, to supply convenient, cost-effective services to customers across domestic, international, and government spaces.

We’re also proud to offer a growing range of reliable services for large enterprises and SMEs, covering immigration, ID Cards, Customs decelerations, mail-room management, legal documents, banking, and e-commerce.

By innovating together, we’ve built a unique operating model that enables us to adapt to fluctuating market conditions, respond with agility to customers and preferences, and reliably execute delivery solutions across first- and last-mile delivery – it’s this spirit and collaboration and pursuit of innovative consistency that sets us apart and makes us the perfect courier partner for B2B, B2C, and C2C customers.

We’re especially proud of the partnerships we have fostered over the years.

We partner with many UAE government departments and the private sector.

Who are we looking for?

A Personal Assistant to the General Manager who will provide high-level confidential administrative and project coordination support to the office of the General Manager.

What you’ll do?

As a skilled Personal Assistant to the General Manager a typical day will most likely include the following duties and responsibilities:

Manage the schedule

• Manage the scheduled workload and ensure the GM is adequately prepared for meetings
• Prepare the Agenda and provide needed background information to the GM prior to meetings
• Plan, organize and manage time and activities effectively
• Handle confidential information with discretion and diplomacy.
• Communicate confidently and effectively with both internal and external customers
• Ensures smooth travel and meeting arrangements by developing itineraries and agendas; scheduling and coordinating

General Clerical & Administrative tasks

• Represents the General Manager by welcoming visitors, reviewing correspondence
• Answering questions and meeting requests directed to the General Manager
• Receive and interface with senior clients and partners
• Provide administrative support; expenses, correspondence, IT requests, file management & interface with all internal departments
• Identifies documents received from various entities and institutions communicates with concerned departments and acts, as an arbiter between the employee and people manager wherever necessary
• Helps key executives make consistent decisions by advising them of historical precedents, serving as liaison between them and the General Manager
• Updates job knowledge by reading professional publications and maintaining personal networks
• Enhances the General Manager‘s and ZAJEL’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Note minutes of meetings and follow up on action plans with departments

Project Coordination & Support

• Co-ordinates activities across the various projects to ensure an understanding of needs
• Assistance with the preparation of business reports and presentations
• Manage project communications such as scheduling and attending meetings, coordinating logistics, etc.
• Review and monitor project schedules
• Maintain project files and Workbooks
• Records project meetings to update project tasks and outcomes in the systems
• Assist in preparation and managing the day-to-day activities of the project plan
• Ensures optimum utilization of resources
• Oversee the impacts and dependencies between projects

What makes you unique?

• Bachelor in any field or a Diploma holder
• 4-8 years of experience with a similar role.
• Minimum 2 years in supporting Senior Executives in any organization
• Excellent interpersonal and communication skills
• Preferably, a Male Arabic Speaker
• Good command over languages like English & Arabic (oral and written)
• Handle confidential information, ability to multitask, and explicit eye for details

What's in it for you?

• Workplace : With a steaming hot beverage in the cozier pantry, we combine work and wellness.
• Rewards : In addition to competitive non-taxable gross package salary, we offer an employment visa, group medical insurance, and an annual ticket allowance to your home country.
• Employee wellbeing : We not only believed on a healthy work-life balance, but we also have a wellness and sports program.
• Leadership : Through agile, dynamic, and people-focused training, we coach and develop future leaders.

We might be a great match if you have:

• Customer – Centricity : Our customers are at the centre of everything we do
• Teamwork & Collaboration : Our success is a result of the collective efforts of our team
• Integrity : We uphold the highest ethical standards in all our interactions and operations
• Innovation : Embracing innovation is part of our DNA
• Global Connectivity : We value the importance of connecting people and businesses worldwide via our agents network

Would you like to pursue your career and secure your future with us?

Then ZAJEL might be the right place for you.

We can’t wait to hear from you.