Port operations Officer- Suez

Description:

Coordinate cruise ship arrivals and departures, including berth assignments.

• Supervise embarkation and disembarkation processes for passengers and crew.
• Liaise with customs, immigration, and port authorities to ensure compliance.
• Manage logistics for crew services & handling and ground transportation.
• Monitor port safety and security protocols in line with maritime regulations.
• Communicate with cruise lines, agents, and local vendors for operational needs.
• Prepare and review operational reports, budgets, and disbursement accounts.
• Respond to passenger inquiries and resolve complaints professionally.
• Oversee port staff scheduling, training, and performance.
• Ensure timely boarding and clearance of vessels.
• Maintain accurate documentation and records of port activities.
• Support emergency response procedures and contingency planning.
• Preferably a resident of Suez, or nearby areas.

Requirements:

• Bachelor's degree any field
• 2+ years in a junior-level maritime or port operations role.
• Experience in cruise shipping, port agency, or marine logistics is highly preferred.
• Sailing experience is a plus but not mandatory.
• Strong communication in English (written and spoken); additional languages are a plus.
• Strong negotiation, communication, and organizational skills.
• Teamwork and ability to coordinate with multiple stakeholders (e.g., customs, immigration, cruise lines).
• PC literacy and familiarity with port management systems or maritime software.
• Ability to work under pressure and handle emergency or rerouting scenarios.
• Preferably a resident of Suez or nearby areas.