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Procurement Processor

Scottsdale, United States

Procurement Processor

Luxury Technology Contracting

The Procurement Processor role at Cyber is essential to ensuring our project managers, service technicians, sales staff and other team members have the products they need, when they need them, to be able to service our clients per the expectations that have been communicated to them. Equally important in the role is being fiscally responsible making sure we are capturing all available discount opportunities and minimizing shipping and handling and other expenses when placing orders.

The Procurement Processor performs a variety of purchasing related tasks, prepares and places orders, keeps our internal ERP software system current and accurate at all times, determines and tracks order status and ETA’s, negotiates and arranges resolution to issues with vendors; including merchandise returns and vendor credits, all while providing frequent and proactive communication with internal team members. Your successful performance in the role will help keep our projects and business initiatives on schedule and within budget.

REPORTS TO: Purchasing Manager

RESPONSIBILITIES:

Proactively coordinates with Purchasing’s Internal Customers: Sales, Service, Production, and Other Employees, to guarantee order accuracy and fulfill those orders per the unique needs of each party.
Place orders within designated timeframes as established by the Purchasing Manager.
Follow all establish processes, including always maintaining data accuracy in real-time, within our internal ordering system/ERP software and in our vendor order portals.
Place orders within designated timeframes as established by the Purchasing Manager.
Confirm we receive and immediately check vendor order confirmations to verify they exactly match our PO’s and urgently resolve any discrepancies.
Regularly check for communication from vendors, including: order confirmations, backorder notifications, order delays, and other updates. Promptly act to resolve issues and achieve desired results as needed.
Actively determine product ETAs with vendors and update our software to reflect those dates.
Monitor expected ETA’s and if ETA’s shift to be later than originally expected (or otherwise become time sensitive), directly contact the person who made the order so that they can adjust their plans accordingly or make alternate arrangements.
Fully understand departmental Key Performance Indicators and guide your decisions and actions to help reach performance goals as set for the Purchasing Department.
Consistently monitor, identify, then reply to requests for order updates and other support requests from our Internal Customers.
Work with our vendors and internal to accurately track and fulfill returns to vendors. Confirm that correct vendor credits and correct re-stock fees are applied and received.
Complete assigned tasks, special projects, and additional duties when assigned.
Contribute to the improvement of internal process, procedures and overall company operations.

QUALIFICATIONS:

1–2 years of experience in a detail oriented administrative position
Excellent attention to detail with strong organizational skills.
Effective at rapidly performing repetitive tasks.
Performs duties with urgency. Able to prioritize tasks to meet deadlines.
Communicates regularly, proactively, and effectively. Strong written and verbal communication skills.
Able to maintain and strengthen vendor relationships, while also holding them to their commitments or negotiating alternative solutions.
Able to quickly learn and become proficient with our software tools: Slack, Q360 ERP, Gmail, Google
Calendar, Google Drive, Google Sheets, Online Vendor Order Platforms, Etc.

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