Job Summary:
The role is responsible for overseeing end-to-end operations within the assigned production section to ensure smooth, efficient, and compliant performance. It involves evaluating each stage of the production process to maintain optimal productivity, ensuring effective utilization of resources such as raw materials, packaging materials, manpower, and equipment, while strictly enforcing food safety, health & safety, and environmental standards. The position also supports continuous improvement through participation in trainings, workshops, and root cause analysis (RCA) activities, monitors product quality and inspections prior to transfer to internal customers and maintains clear communication between management and employees to ensure consistent understanding and adherence to policies and procedures.
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Roles & Responsibilitie
s:
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Responsible for overall shift operations in the assigned production section, ensuring smooth coordination of all activities as the primary point of contact for supporting departments.
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Executes daily production plans while anticipating upcoming requirements to ensure uninterrupted workflow and efficient production scheduling.
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Ensures products are manufactured and packed in compliance with company specifications, maintaining strict adherence to quality, quantity, and food safety standards.
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Coordinates closely with UHT processing, filling operations, data entry, RMS, QA, and maintenance teams to ensure seamless production execution and material availability.
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Monitors production performance, including yield, losses, and reprocessing activities, ensuring optimal resource utilization and minimal wastage.
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Supervises operators, assistants, and labor teams, providing technical guidance and ensuring effective task execution and issue resolution during operations.
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Oversees equipment readiness, preventive maintenance coordination, breakdown reporting, and post-maintenance inspections to ensure operational reliability.
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Ensures compliance with Health & Safety, Environment, Lean, and GMP standards while maintaining high levels of cleanliness and 5S across the production area.
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Manages manpower planning, shift scheduling, training coordination, and employee relations, including handling operational HR-related issues.
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Monitors production reports, QC data, KPIs, and audit requirements, ensuring accurate documentation and compliance with internal and external standards.
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Participates in continuous improvement initiatives, cost reduction activities, and loss reduction projects to enhance overall operational efficiency.
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Supports internal and external audits and ensures the section consistently meets regulatory, quality, and operational requirements.
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Promotes a disciplined, professional, and safety-focused working environment while mentoring team members and supporting their developme
nt.
Required Education and Experience:
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Bachelor’s degree in Dairy Science & Technology, Food Technology, or a related field.
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Certification in Food Safety (HACCP, GMP, ISO 22000) is preferred.
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Additional training in Lean Manufacturing, Six Sigma, or 5S is an advantage
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Minimum 3 years' experience working in any food manufacturing facility preferably d
airy.
Required Professional Skills:
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Strong leadership and team handling in high-volume FMCG/dairy production enviro
- nments.In-depth knowledge of dairy processing (UHT, pasteurization, homogenization) and packaging operations (e.g., Tetra Pak)
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Solid understanding of food safety standards such as HACCP, GMP, ISO 22000, and hygiene practices
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Experience in production planning, line balancing, and meeting tight production targets
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Knowledge of quality control parameters specific to dairy (shelf life, microbiological and chemical standards) Familiarity with CIP (Clean-In-Place) and sanitation processes
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Strong coordination with cross-functional teams (maintenance, QA, warehouse) Ability to monitor and improve yield, reduce wastage, and control productionlossesHands-on experience with ERP systems (e.g., Oracle) and production reporting
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Problem-solving skills with focus on RCA and continuous improvement (Lean, 5S, Kaizen)
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Ability to manage manpower in shift-based operations and ensure productivity
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Knowledge of preventive maintenance coordination for processing and packing equipment
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Strong focus on HSE compliance in a food manufacturing environment