Receptionist/Administrative Assistant

Job Title: Office Manager
Company: A-Team Carpet Clean
Location: Lawton, OK (On-Site)
Job Type: Full-Time
Pay: (based on experience)

About Us:

A-Team Carpet Clean is a trusted local leader in professional carpet cleaning, water mitigation, and restoration services in Lawton, Oklahoma. We're known for our five-star service, attention to detail, and commitment to excellence. We’re currently seeking a sharp, motivated, and versatile Office Manager to help keep our business running smoothly—and growing.

About the Role:

We’re looking for an Office Manager who can juggle everything from answering phones and scheduling jobs, to managing social media and assisting with sales follow-ups. You’ll be the face and voice of A-Team Carpet Clean—ensuring smooth office operations, supporting field crews, and contributing to our brand visibility both online and off.

Key Responsibilities:

Office Management & Admin:

• Answer phones, schedule jobs, and dispatch crews using CRM software
• Maintain digital and physical files for clients, invoices, and insurance jobs
• Track inventory, order supplies, and manage vendor communication
• Prepare daily and weekly data reports

Sales Support & Client Communication:

• Follow up with leads, schedule estimates, and handle customer inquiries
• Re book previous customers and support referral/review campaigns
• Assist in client outreach and support relationship building with commercial accounts

Social Media & Marketing:

• Create and post content across Social Media platforms (3–4 times/week)
• Write simple content like job highlights, before/after shots, and promo captions
• Respond to online messages and monitor social media engagement
• Collaborate on seasonal offers and basic email/SMS campaigns

Customer Experience:

• Be the professional, friendly, first point of contact for clients
• Collect testimonials and ensure follow-ups are handled with care

Office Maintenance (when available):

• Help keep the front office clean, organized, and professional
• Light cleaning of common areas and bathrooms as needed

What We're Looking For:

• Proven experience in office administration, scheduling, customer service
• Strong communication and organizational skills
• Comfortable with social media platforms (Facebook, Instagram, TikTok etc )
• Sales-minded with a friendly, professional demeanor
• Detail-oriented and able to multitask
• Familiarity with CRM platforms (preferred but not required)

Benefits:

• Competitive hourly pay based on experience
• Opportunity for growth and performance-based incentives
• Commission
• Supportive team environment
• Paid training and onboarding

Schedule:

• Monday to Friday
• Some flexibility available
• Must be available during peak business hours

To Apply:
Submit your resume at ateamcarpetclean.com and a brief note telling us why you’d be a great fit. We look forward to meeting our next A-Team player!

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person