- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel, Word and Outlook)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Fill permit applications
- Provide customers with updates
- Schedule Building Inspections
Job Type: Full-time
Pay: $32,000.00 - $45,000.00 per year
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person