Regional HR Business Partner

Department: Regional HR Business Partner - Branch Banking Network

Reports To: Lead HR Business Partner

Job Grade: AVP

Total Position: 01

Location: Lahore

Job Role: What is Regional HR Business Partner – Branch Banking Network

What is HR Business Partner – Branch Banking Network (MMBL)?

As an HR Business Partner (HRBP) for the Branch Banking Network, you will play a strategic role in partnering with regional leadership to drive people priorities that enable business performance. This role serves as a trusted advisor to business leaders, ensuring alignment of HR strategies with operational needs while strengthening employee experience, capability, and culture across the branch network.

What HR Business Partner – Branch Banking Network Does?

Act as the primary HR advisor to assigned regions, partnering closely with Regional Business Heads and Branch Managers.
Translate business challenges into effective HR interventions across staffing, retention, performance, succession, and capability building.
Support strategic initiatives including branch productivity improvement, service quality enhancement, and people‑led transformation programs.
Conduct workforce planning and analytics to identify capacity gaps, skill requirements, and future manpower needs.
Partner with Talent Acquisition to accelerate hiring for branch roles.
Drive the performance management cycle across the branch network, ensuring effective goal setting, reviews, and performance outcomes.
Identify performance and capability gaps and collaborate with Learning & Development department to design functional and behavioural development programs.
Manage employee relations matters including grievances, investigations, disciplinary actions, and separations in line with labour laws and bank policies.
Ensure consistent implementation of HR policies and regulatory compliance across branches.
Partner with Compliance, Audit, and Risk teams to maintain people‑related regulatory adherence.
Enhance employee engagement through branch visits, pulse surveys, and action plans targeting engagement hotspots.
Champion diversity, inclusion, and a positive workplace culture across the network.
Oversee end‑to‑end HR operations including onboarding, confirmations, transfers, promotions, and exits.
Monitor and analyse branch‑level attrition, absenteeism, manpower cost, and workforce metrics, providing actionable insights to business leaders.
Support organizational change and culture initiatives including digital adoption and customer‑centric transformation.
Act as a culture ambassador, role‑modelling Mobilink Bank values across the branch network.
Manage routine HR administrative workflows to ensure seamless operations within the assigned branch network.
This role will report directly to the Lead HRBP and collaborate closely with the People & Organization team to ensure seamless operational support within the assigned region.

What are we looking for and what does it take to be the HR Business Partner – Branch Banking Network?

Job Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
5–8 years of progressive HR experience, including 2–3 years in an HRBP or HR Generalist role.
Experience working with a distributed workforce such as branch banking, retail, sales, or service networks.
Strong understanding of banking operations, HR policies, labor laws, and regulatory requirements.
Hands‑on experience in workforce planning, talent management, employee relations, and performance management.

Essential Skills

Strong business partnering and stakeholder management capability.
Excellent interpersonal and communication skills.
Problem‑solving and decision‑making ability.
Conflict resolution and negotiation skills.
High level of confidentiality, integrity, and professional judgment.
Ability to work in fast‑paced, geographically dispersed environments.
HR analytics, reporting, and data‑driven decision making.
Willingness to travel frequently (30–50%) across branch locations in central punjab

Desirable Skills