Relationship Manager - Priority Banking

Job Responsibility:

• Acquire new to bank HNI individual customer relationships satisfying the priority banking criteria through sales of liability, Asset and investment products
• To ensure cross sell and refer business to other areas of the bank (e.g. Business Banking, Corporate Banking etc.)
• To be conversant with the full range of Priority Banking products and services
• Meet all the assigned targets on Wealth Management revenue, FX revenue, Deposits and Assets consistently month on month
• Ensure that the NPS (Net promotor) score is higher than 50 at all times
• Ensure Customer Satisfaction score of 95%
• 95% of the complaints and Service Requests are resolved within the agreed TATs
• To be fully aware of all policies relating to operational risk, sales processes, credit policy, anti-mis-selling, etc.
• To be responsible for ensuring up-to-date compliance, KYC and profiling for each client as well as maintaining a high level of confidentiality at all times
• To be responsible for assessing customer risk, suitability of products and explaining appropriate products and services to meet client requirements
To safeguard the reputation of Emirates Islamic by employing best practices and acting in a professional manner at all times, to document all meetings and contribute to the reporting processes established in the unit

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Job Skills & Qualifications:

• Bachelors’ Degree graduate
• CISI Professional Qualification
Experience in Priority Banking or Private Banking relationship management

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What we offer you:

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees