Retail Store Manager

Sales & Revenue Management

• Achieve monthly and annual sales targets
• Drive upselling and cross-selling of jewelry collections
• Monitor daily sales performance and prepare sales reports
• Plan promotional activities in coordination with Head Office

Customer Experience

• Ensure premium customer service standards
• Handle customer complaints and resolve escalations professionally
• Maintain brand image and luxury retail experience

Inventory & Stock Control

• Manage high-value jewelry inventory and stock reconciliation
• Ensure proper display and merchandising of products
• Conduct periodic stock audits and coordinate with Head Office
• Maintain strict loss prevention and security procedures

Team Management

• Supervise sales staff and allocate daily responsibilities
• Train team on product knowledge and sales techniques
• Monitor staff performance and attendance
• Maintain discipline and grooming standards

Operations & Compliance

• Ensure smooth store opening and closing procedures
• Maintain store cleanliness, display standards, and visual merchandising
• Coordinate with finance/accounts for cash handling and daily closing
• Ensure compliance with company SOPs and security protocols

Job Type: Full-time

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person