Sales Admin (Real Estate)

Job description:

Key Responsibilities (Real Estate Developer experience only apply)

• Provide comprehensive administrative support to the on-site sales department.
• Safeguard the confidentiality of sensitive information throughout document handling and the sales process.
• Keep sales records and documentation meticulously organized and current.
• Prepare and file essential paperwork associated with sales transactions.
• Ensure adherence to company policies and legal requirements.
• Manage customer issues, collaborating with the sales team to coordinate resolutions.
• Cultivate positive relationships with clients through effective communication.
• Generate, analyze, and present sales reports for management review in specified formats.
• Offer insights into sales performance, identifying areas for improvement.
• Facilitate seamless communication between the sales team, internal departments, and external stakeholders.
• Coordinate and organize meetings, conferences, and appointments for the sales team as needed.
• Assist in the creation of sales presentations and materials.
• Attend to walk-in customers and direct them to the appropriate person or team.
• Timely distribution of customer queries/matters to the designated agent.
• Efficiently prepare contracts in accordance with established timelines.
• Liaise with clients via emails and telephone, ensuring professional and timely responses.
• Log accurate information, including data, accounting details, and client interactions, in accordance with established processes.
• Identify and propose process efficiencies to enhance team productivity.
• Assign leads as per established processes and maintain an updated CRM.
• Manage the payment collection process for agent deals following the appropriate procedures.
• Prepare agent paperwork/files, ensuring readiness for accounts and end-of-month figures.
• Foster strong client rapport through daily liaison, aligning with the Savills brand.
• Maintain a comprehensive awareness business to identify and share cross-selling opportunities with management and colleagues.
• Collaborate as an effective team member, sharing knowledge and experience to improve efficiencies.
• Work closely with team members to achieve collective goals and objectives.
• Participate in all launch/hosted events, representing the brand and furthering client relationships.

Compensation:

• Possess a degree or equivalent education, or a minimum of 2-3 years of experience in an administrative capacity.
• Demonstrated track record in sales administration or a comparable role.
• Exhibits robust organizational and multitasking capabilities.
• Exceptional communication and interpersonal skills.
• Proficient in Microsoft Office Suite and CRM software.
• Familiarity with sales processes and customer service principles.
• Meticulous attention to detail and accuracy in data entry.
• Background in a client and customer-facing role.
• Desirable experience in the Real Estate sector.

Job Type: Full-time

Pay: AED5,000.00 - AED5,500.00 per month