Sales Associate

• Welcome and assist customers in the boutique, ensuring a high standard of customer service • Provide product knowledge, styling advice, and personalized assistance to clients • Handle live chat and customer inquiries with professionalism • Process sales transactions accurately using POS systems • Manage online store orders, order processing, and returns • Maintain and update CRM systems with customer information and follow-ups • Support in visual merchandising and maintaining boutique display standards • Work as part of a team to achieve sales targets and KPIs