Sales Support:
- Prepare and manage sales documentation, including client quotes, proposals, supplier quotations and sales orders in ERP.
- Maintain and update customer databases and CRM systems.
- Coordinate sales meetings and presentations.
- Responding/Escalating to complaints from customers and give after sales support when requested.
- Conducting market and industry research
- Generating new sales through prospecting and lead follow-up
- Be willing and able to travel as often and as required, conduct door-to-door sales meetings primarily across Africa and additionally any other regions as per the management instructions.
· Client Coordination:
- Act as the primary point of contact for clients, addressing inquiries and resolving issues.
- Schedule and organize client meetings, follow-ups, and communications.
- Maintain strong relationships with existing clients and address their concerns promptly.
· Educating customers on products and services
· Monitoring competitor activities
· Maintaining records of sales leads
· Order Processing:
- Process and track sales orders from initiation to completion.
- Collaborate with the finance and logistics teams to ensure accurate billing and delivery.
- Monitor and report on sales order status and performance.
- Update sales transactions, purchase orders, and client details in the ERP system.
· Sales Analysis and Reporting:
- Generate and analyze sales reports, metrics, and forecasts.
- Provide insights and recommendations to improve sales performance.
- Assist in the preparation of sales presentations and reports for management.
· Collaboration and Communication:
- Facilitate communication between the sales team and other departments (e.g., marketing, finance, product development).
- Assist in the development and execution of sales strategies and campaigns.
· General Administrative Duties:
- Handle correspondence, phone calls, and emails related to sales inquiries.
- Maintain organized and efficient filing systems for sales documents.
- Perform other administrative tasks as assigned by the Sales Manager.
- Becomes fluent in all products and services offered by us through testing, demonstrations, and research.
- Minimum 2 years experience in inside sales and ERP. Oil and Gas industry experience preferred.
- Ensure adherence to laws and policies.
Job Type: Full-time