Sales & Marketing Coordinator at The Plaza Doha LXR hotels & resorts

Sales & Marketing Coordinator at The Plaza Doha LXR hotels & resorts

The Sales & Marketing Coordinator plays a vital dual role in providing comprehensive administrative support to both the Sales & Marketing team. This position ensures the smooth and efficient functioning of daily operations, from handling client communications and supporting sales activities to managing commercial correspondence and coordinating office projects. A highly organized, detail-oriented, and proactive individual, the Sales & Executive Office Coordinator contributes to the overall success of the hotel by ensuring professionalism, accuracy, and seamless coordination across departments.

What will I be doing?

As a Sales & Marketing Coordinator, you will be responsible for performing the following duties to the highest standards:

• Provide day-to-day administrative support to the Sales & Marketing team.

• Prepare proposals, contracts, quotations, and other correspondence for prospective and existing clients.

• Initiate and manage group reservations, build group blocks in the PMS, prepare rooming lists, and communicate changes or updates with clients.

• Assist sales managers with site inspections, ensuring smooth coordination and professional representation of hotel facilities.

• Maintain and update client databases, sales records, reports, and tracking systems.

• Handle incoming inquiries, phone calls, and emails, ensuring prompt and professional responses.

• Assist with data entry using Delphi, Microsoft Word, and Excel, as well as filing, copying, faxing, and distributing internal and external documents.

• Support weekly sales meetings, group pickup meetings, and other scheduled business operations meetings by preparing materials, taking notes, and coordinating logistics.

• Assist with special projects assigned by management and support the execution of sales and marketing initiatives.

• Maintain clean, organized work areas and foster positive working relationships with other departments, team members, and guests.

What are we looking for?

A Sales & Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and collaborating closely with other Team Members. To successfully fill this role, you should demonstrate the following:

• Minimum 1–2 years of experience in an administrative, coordinator, or sales support role, preferably in a hospitality environment.

• Excellent written and verbal communication skills.

• Strong organizational and time management skills with the ability to manage multiple projects and meet tight deadlines.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to handle confidential information with discretion and professionalism.

• High attention to detail, accuracy, and follow-through.

• Strong interpersonal skills and the ability to deal with a variety of audiences with patience, tact, and diplomacy.

• Ability to work independently and exercise sound judgment and discretion.

• Strong analytical, problem-solving, and research skills.

• Proficiency in handling office equipment such as multi-line telephones, fax machines, copiers, and scanners.

• Knowledge of hotel systems such as Delphi, Opera, or other CRM/PMS platforms is an advantage.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience working within a Conference and Events environment
• Knowledge of the hotel property management systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!