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ito gsd workday talent performance specialist bangkok india malaysia based relocation provided

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to Know our Team:
 
 
 
 The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.
 
 
 
 This role can be based in Bangkok, Gurgaon or Kuala Lumpur
 
 
 
 
 The Opportunity:
 
 
 
 As a Workday Talent &amp; Performance Specialist, you will serve as the primary expert in this domain, providing strategic guidance, advising on best practices, designing, configuring and rolling out projects. While Talent will be your core focus, you will also contribute across other domains and additional HRIS platforms to strengthen our overall People Technology foundation.
 
 
 You&rsquo;ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization.
 
 
 If you&rsquo;re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that.
 
 
 This role will be based in Bangkok and relocation will be provided.
 
 
 
 In this Role, you'll get to:
 
 
 
 <ul>
 <li>
 Lead configuration and maintenance of Workday Talent &amp; Performance module, including performance reviews, calibration processes, business process frameworks, and employee review templates
 </li>
 <li>
 Partner closely with cross-functional teams to translate business requirements into scalable Workday solutions that enhance employee experience.
 </li>
 <li>
 Own and manage reporting, calculated fields, and security configurations for all Talent &amp; Performance related requests
 </li>
 <li>
 Own documentation and knowledge sharing, including SOPs, configuration guides, and process maps to strengthen team resiliency
 </li>
 <li>
 Stay informed on new Workday releases and people technology trends, identifying opportunities for enhancement and automation
 </li>
 <li>
 Explore and contribute to other internal tools and technologies beyond Workday, expanding your technical footprint within the People Technology ecosystem
 
 
 </li>
 </ul>
 
 What you'll Need to Succeed:
 
 
 
 <ul>
 <li>
 4 - 6 years of hands-on Workday experience, with at least 2&ndash;3 years focused on Workday Talent &amp; Performance
 </li>
 <li>
 Proven experience delivering end‑to‑end performance review cycles, including template design, eligibility rules, rating scales, competencies, and workflows
 </li>
 <li>
 Strong experience configuring and supporting calibration sessions, including calibration setup, participant security, and facilitation readiness
 </li>
 <li>
 Strong proficiency in Advanced Reporting and Calculated Fields, with the ability to build complex, cross-domain reports
 </li>
 <li>
 Solid understanding of HCM fundamentals, covering both business processes (Hire, Change Job, Termination) and configuration concepts (condition rules, orgs, hierarchies, custom objects)
 </li>
 <li>
 Working knowledge of Workday Security, including constrained/unconstrained roles and segmented security
 </li>
 <li>
 Proven analytical and problem-solving skills, with an eye for process efficiency and data integrity
 </li>
 <li>
 Excellent communication and collaboration skills, with the ability to influence stakeholders and translate business needs into system design
 </li>
 <li>
 Bachelor&rsquo;s degree in HR, IT, Business Systems, or a related field, or equivalent practical experience
 
 
 </li>
 </ul>
 
 It's Great if you have:
 
 
 
 <ul>
 <li>
 Experience implementing or optimizing continuous performance management, check-ins, or development planning
 </li>
 <li>
 Experience supporting multi-country or regionally varied performance frameworks
 </li>
 <li>
 Familiarity with testing frameworks, release management, or regression testing
 </li>
 <li>
 Experience working in an international or fast-paced environment
 </li>
 <li>
 Workday certification(s) in Talent &amp; Performance, or HCM
 </li>
 <li>
 Interest in expanding knowledge beyond Workday into other people technology platforms and tools.
 
 
 </li>
 </ul>
 
 What you'll get:
 
 
 
 <ul>
 <li>
 Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
 </li>
 <li>
 Provident fund benefits, and life insurance
 </li>
 <li>
 Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options
 </li>
 <li>
 Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors
 </li>
 <li>
 The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few
 </li>
 <li>
 A generous relocation package to help you get here comfortably
 
 
 </li>
 </ul>
 #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

[ITO] (GSD) Workday Talent & Performance Specialist (Bangkok / India / Malaysia-based, relocation provided)

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.
 
 
 
 Get to Know Our Team
 
 
 
 The Engineering department oversees all Agoda&rsquo;s ML and software related requirements. Our goal is to enable and increase Agoda&rsquo;s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company&rsquo;s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.
 
 
 
 Why Agoda Engineering Team (ML role)?
 
 
 
 Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API&rsquo;s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.
 
 
 
 This role is based in Gurgaon, India.
 
 
 
 
 In this Role, you will get to:
 
 
 
 <ul>
 <li>
 Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes.
 </li>
 <li>
 Build, administer and scale ML processing pipelines.
 </li>
 <li>
 Be comfortable navigating the following technology stack: Python3, Pyspark, scripting (Bash/Python), Hadoop, SQL, S3 etc.
 </li>
 <li>
 Should be able to understand internals of ML models such as Random Forest, CNN, Regression models, etc
 </li>
 <li>
 Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality.
 </li>
 <li>
 Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks.
 </li>
 <li>
 We believe in end-to-end ownership; this role will involve taking ML models to production at a scale.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll need to Succeed:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science /information systems/engineering/related field
 </li>
 <li>
 8+ years of experience in software engineering with a minimum of 4+ years in ML
 </li>
 <li>
 Good experience in Pyspark
 </li>
 <li>
 Expert level understanding of Python with design patterns and object-oriented programming.
 </li>
 <li>
 Experience debugging and reasoning about production issues is desirable.
 </li>
 <li>
 A good understanding of data architecture principles preferred.
 </li>
 <li>
 Any other experience with Big Data technologies / tools
 </li>
 <li>
 SQL experience
 </li>
 <li>
 Analytical problem-solving capabilities &amp; experience.
 </li>
 <li>
 Systems administration skills in Linux
 </li>
 <li>
 A strong engineering driven mindset will be required to succeed in this role.
 
 
 </li>
 </ul>
 
 It&rsquo;s great if you have:
 
 
 
 <ul>
 <li>
 Good understanding of Hadoop ecosystems
 </li>
 <li>
 Experience working with Open-source products
 </li>
 <li>
 Experience with Scala development
 </li>
 <li>
 Working in an agile environment using test driven methodologies
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hybrid Working Model
 </li>
 <li>
 WFH Set Up Allowance
 </li>
 <li>
 30 Days of Remote Working from anywhere globally every year
 </li>
 <li>
 Employee discount for accommodation globally
 </li>
 <li>
 Global team of 90+ nationalities
 </li>
 <li>
 40+ offices and 25+ countries
 </li>
 <li>
 Annual CSR / Volunteer Time off
 </li>
 <li>
 Benevity Subscription for employee donations
 </li>
 <li>
 Volunteering opportunities globally
 </li>
 <li>
 Free Headspace subscription
 </li>
 <li>
 Free Odilo &amp; Udemy subscriptions
 </li>
 <li>
 Access to Employee Assistance Program (third party for personal and workplace support)
 </li>
 <li>
 Enhanced Parental Leave
 </li>
 <li>
 Life, TPD &amp; Accident Insurance
 
 
 </li>
 </ul>
 #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #budapest #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #osaka #malta #amsterdam #oslo #warsaw #krakow #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #bangalore #delhi #hyderabad #pune #singapore #beijing #shanghai #shenzhen #tokyo #seoul #hongkong #taipei #kualalumpur #jakarta #hochiminh #hochiminhcity #manila #instanbul #makati #dubai #riyadh #gurgaon #noida
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Staff Machine Learning Engineer (India based, relocation provided)

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Role Overview:
 
 
 
 We are looking for a hands on Identity Security Engineer to design, build, and operate Okta platform. This role owns the implementation and evolution of Okta Identity Governance, lifecycle automation, and identity centric security controls across the enterprise.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Okta Identity Governance (OIG) &amp; Lifecycle: Design and deploy Okta Identity Governance modules, including Access Requests, Certifications, and Entitlement Management.
 </li>
 <li>
 Develop and maintain custom workflows and policies within Okta IGA to enforce Segregation of Duties (SOD) rules during provisioning and access requests
 </li>
 <li>
 Design access certification campaigns and remediation workflows to satisfy audit requirements.
 </li>
 <li>
 Okta Platform Engineering: Manage Okta organization architecture (Groups, Rules, Policies) using Infrastructure-as-Code (Terraform) to ensure version control and reduce drift.
 </li>
 <li>
 Build and maintain Okta Workflows for lifecycle automation, custom notifications, and advanced logic beyond native features. Implement and enforce Multi-Factor Authentication (MFA) policies, Risk-Based Authentication, and Global Session Policies.
 </li>
 <li>
 Automation &amp; Integration: Develop automation using Okta APIs, Event Hooks, and Workflows. Integrate Okta OIG with downstream applications for seamless provisioning.
 </li>
 <li>
 Partner with Detection Engineering to ingest Okta System Logs into the SIEM for threat monitoring.
 </li>
 <li>
 Governance, Risk &amp; Compliance: Partner with GRC and Audit teams to support SOX, NIST requirements.
 </li>
 <li>
 Ensure identity controls are measurable, auditable, and enforced consistently.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 6+ years of hands-on experience operating Okta in a production environment.
 </li>
 <li>
 Experience with Okta Identity Governance (OIG): Setting up Access Requests, Review Campaigns, and Entitlements.
 </li>
 <li>
 Experience with Terraform (specifically the Okta Provider) for managing configuration as code.
 </li>
 <li>
 Ability to write scripts in Python or JavaScript/TypeScript for custom API integrations.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Identity Security Engineer (Okta & Identity Governance) - Bangkok Based, Relocation provided

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 
 Job Summary
 
 
 
 The German-Speaking Customer Service Representative will serve as the primary point of contact for our German-speaking customers, providing exceptional support, answering inquiries, and resolving issues to ensure a high level of customer satisfaction. This role requires fluency in both German and English and excellent communication skills across various support channels.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Interaction: Provide first-class customer service via email, chat, and phone .
 </li>
 <li>
 Inquiry Resolution: Respond to customer questions related to products, services, orders (modifying, canceling, shipment delays), and general inquiries .
 </li>
 <li>
 Issue Management: Handle and resolve customer complaints, escalating complex technical or critical issues to the appropriate internal departments when necessary .
 </li>
 <li>
 Process Adherence: Provide accurate, valid, and complete information by using the right methods and tools, ensuring compliance with company policies .
 </li>
 <li>
 Documentation: Utilize Customer Relationship Management (CRM) software and Help Desk Ticketing Systems (e.g., Zendesk, Salesforce) to track and manage all customer interactions and requests efficiently .
 </li>
 <li>
 Performance: Work to achieve key performance indicators (KPIs) such as customer satisfaction (CSAT) and quality targets .
 </li>
 <li>
 Feedback: Report to management on customer feedback, common complaints, and quality trends to drive continuous improvement .
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Language Fluency: High level of fluency in German (C1 or C2 level preferred) and professional working proficiency in English (B2 level or higher) (written and oral) .
 </li>
 <li>
 Experience: Previous experience in a customer service, call center, or related customer-facing role is typically required .
 </li>
 <li>
 Education: A high school diploma or equivalent is generally required, with a degree in a business or communications-related field often preferred .
 </li>
 <li>
 Technical Skills: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Help Desk Ticketing Systems is required .
 </li>
 <li>
 Soft Skills: Excellent communication, empathy, problem-solving, and active listening skills .
 </li>
 <li>
 Work Style: Ability to work in a dynamic, fast-paced environment and manage stressful situations with a calm and positive attitude .
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2511_16116
 
 
 Posted At: Sun Nov 23 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Customer Service Rep. (German Teammate))

BayanTech

<div><h3 class="jobSectionHeader">About the Role</h3>
The Senior People &amp; Culture Specialist is responsible for managing the full end-to-end recruitment cycle, in addition to supporting core People &amp; Culture functions across the organization. This role plays a key part in building strong talent pipelines, enhancing employee experience, and fostering a positive and inclusive workplace culture aligned with business objectives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Own and manage the entire recruitment cycle: sourcing, screening, interviewing, offers, and onboarding</li><li>
Ensure a smooth and professional candidate experience</li><li>
Design and execute initiatives to improve employee engagement, satisfaction, and retention</li><li>
Coordinate company events, workshops, and culture-related programs</li><li>
Support organizational development (OD) and change management initiatives</li><li>
Contribute to the performance management cycle (goal setting, reviews, feedback)</li><li>
Partner with managers to support employee development and alignment with business objectives</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Bachelor's degree in Human Resources, Business Administration, or a related field</li><li>
3&ndash;6 years of experience in HR / People &amp; Culture roles</li><li>
Strong hands-on experience with end-to-end recruitment</li><li>
Solid knowledge of HR best practices, employee relations, and performance management</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to work in a fast-paced, multicultural environment</li><li>
Fluent English is required</li><li>
Proficiency in HR systems and tools with strong organizational and problem-solving skills</li></ul></div>

Senior People & Culture Specialist

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a skilled Senior Infrastructure Engineer with extensive hands-on experience in Entra ID, Active Directory, and Office IT Infrastructure operations. The ideal candidate will support global services, provide higher-level technical escalation, and contribute to service availability, platform reliability, lifecycle management, and process improvements. This role suits individuals who excel in complex technical environments and demonstrate strong problem-solving and
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide L2/L3 technical escalation for Office IT operations, ensuring efficient support for Global Active Directory, Entra ID, Entra Connect, Office 365, and licence assignment
 </li>
 <li>
 Handle complex operational issues with independent judgement and deep technical expertise
 </li>
 <li>
 Conduct performance analysis, capacity planning, and configuration management for servers.Ensure end-to-end ownership of supported services, including service availability, SLA adherence, and mentoring L1 support teams
 </li>
 <li>
 Manage platform backend servers, daily health checks, and resolution of system issues
 </li>
 <li>
 Resolve trouble tickets within SLA and ensure timely delivery of project tasks
 </li>
 <li>
 Produce regular operational reports such as backlog and scorecards
 </li>
 <li>
 Contribute to customer satisfaction through reliable service delivery and continuous service improvements
 </li>
 <li>
 Ensure compliance with operational processes and assess operational impact for future projects
 </li>
 <li>
 Complete at least 90% of service improvement initiatives and evaluate 100% of service-related changes ahead of CAB meetings
 </li>
 <li>
 Close problem cases with root-cause and preventive actions within KPIs.
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced professional with 4+ years of hands-on expertise in Entra ID
 </li>
 <li>
 Skilled in Conditional Access Policies, MFA, Windows Hello for Business, and Temporary Access Pass
 </li>
 <li>
 Strong grounding in Active Directory and Entra Connect.Experienced in migration tasks related to Entra ID
 </li>
 <li>
 Proficient in Entra ID integrations and O365 administration
 </li>
 <li>
 Knowledgeable in identity lifecycle management and security principles
 </li>
 <li>
 Familiar with ITIL modules or Agile methodologies (preferred)
 </li>
 <li>
 Collaborative, analytical, and capable of handling complex technical scenarios independently.
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 Opportunity to work with advanced identity, directory, and cloud-based technologies
 </li>
 <li>
 Exposure to global infrastructure environments and cross-functional collaboration
 </li>
 <li>
 Growth in technical leadership through mentoring and guiding support teams
 </li>
 <li>
 Experience in complex operational ecosystems involving high availability systems
 </li>
 <li>
 Involvement in continuous improvement initiatives and strategic service enhancements
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Deeper expertise in identity and directory services, including Entra ID and AD
 </li>
 <li>
 Advanced troubleshooting and operational excellence for global IT platforms
 </li>
 <li>
 Capacity and performance analysis for enterprise-level systems
 </li>
 <li>
 Change evaluation and governance processes (CAB)
 </li>
 <li>
 Strengthened collaboration, reporting, and service improvement planning
 </li>
 <li>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves
 </li>
 <li>
 No form of discrimination is tolerated
 </li>
 <li>
 This includes, but is not limited to, discrimination based on
 </li>
 <li>
 race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 Chat with our employees: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Senior Infrastructure Engineer (VOIS)

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to provide global IT integration, support, and delivery across private cloud environments, ensuring applications from multiple clients can run reliably and securely. The role focuses on Kubernetes-led DevOps practices, overseeing application lifecycle management, CI/CD optimisation, infrastructure stability, and cross-team collaboration. The individual will help accelerate deployment of modern, secure applications used across Vodafone markets worldwide.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Ensure the availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across multi‑environment setups
 </li>
 <li>
 Lead and execute system migrations, upgrades, and integrations, including decisions on tooling, automation frameworks, and deployment strategies
 </li>
 <li>
 Own and resolve incidents and problems, prioritising according to SLA commitments and business impact
 </li>
 <li>
 Establish and advocate for DevOps best practices, including monitoring, automation, documentation, and knowledge-sharing standards
 </li>
 <li>
 Collaborate closely with internal teams and vendors to manage escalations, provide technical fixes, and support long-term improvement initiatives
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Skilled in system integration and deployment of DevOps tooling, with experience in Kubernetes, Docker, and APIGEE implementations
 </li>
 <li>
 Capable of managing full lifecycle migrations, upgrades, and release transitions with complete ownership
 </li>
 <li>
 Experienced in service management, incident resolution, and handling multiple cases concurrently within agreed SLAs
 </li>
 <li>
 Knowledgeable in UNIX/Linux administration, IT infrastructure domains such as DNS and proxy configurations, and connectivity techniques
 </li>
 <li>
 Familiar with microservices architecture, Jira, Confluence, GitHub, and preferred tools such as SonarQube and Nexus
 </li>
 <li>
 Able to troubleshoot database and application issues across UNIX and Windows environments and maintain comprehensive documentation
 </li>
 <li>
 ITIL Foundation certification, AWS knowledge, software development understanding, and Remedy experience are advantageous
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Exposure to large-scale DevOps ecosystems supporting global applications across Vodafone markets
 </li>
 <li>
 Hands-on experience working with modern cloud-native tooling, automation platforms, and Kubernetes-based architectures
 </li>
 <li>
 Opportunities to contribute to process optimisation, tool innovation, and enhancement of application lifecycle management
 </li>
 <li>
 A collaborative environment where continuous improvement, learning, and technical excellence are encouraged
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Deep practical experience in Kubernetes and container orchestration for enterprise-level workloads
 </li>
 <li>
 Advanced CI/CD pipeline design, automation, monitoring, and optimisation
 </li>
 <li>
 Cross-functional collaboration with global teams and vendors in a complex digital operations environment
 </li>
 <li>
 Techniques for building resilient, scalable application platforms and refining operational processes
 </li>
 <li>
 Strengthening IT service management and incident-resolution capabilities in high-demand environments
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

DevOps Engineer (VOIS)

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