customer support representative (arabic/german/english) Jobs in Giza

customer support representative (arabic/german/english)

french & english customer service representative Jobs in Giza

french & english customer service representative

medical sales representative Jobs in Giza

medical sales representative

retail customer service representative Jobs in Giza

retail customer service representative

customer service representative

Concentrix

About the jobConcentrix is seeking a dedicated and professional Customer Service Representative to join our dynamic team. This is a fantastic opportunity for a motivated individual with a passion for helping others to grow their career in the retail industry. No experience needed!SummaryAs a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries with accuracy and empathy. You'll play a key role in building strong customer relationships and ensuring a positive banking experience.Responsibilities<ul><li>Handle customer inquiries and complaints via phone, email, and live chat.</li><li>Provide accurate information about our products and services.</li><li>Troubleshoot and resolve customer issues efficiently.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Collaborate with other departments to ensure customer needs are met.</li><li>Adhere to all company policies and procedures.</li></ul>Qualifications<ul><li>University graduate.</li><li>English proficiency at a B2 level or higher.</li><li>Excellent communication and problem-solving skills.</li><li>Strong attention to detail and ability to multitask.</li><li>Flexibility with rotational and night/overnight shifts.</li></ul>What we offer<ul><li>Competitive Compensation: We offer a competitive gross salary of up to 20,000 EGP.</li><li>Comprehensive Benefits: Enjoy a robust benefits package that includes medical insurance with an annual coverage of up to 500,000 EGP and social insurance.</li><li>Convenient Commute: We provide company-sponsored transportation with routes covering multiple key locations across Cairo.</li><li>Career Advancement: Exceptional performance is recognized, with the opportunity for promotion after just six months of employment.</li></ul>If you are a proactive and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply. Please submit your resume and a brief cover letter outlining your relevant experience.Job Type: Full-timeLocation: Smart Village, October CityJob Type: Full-timePay: Up to E&pound;20,000.00 per monthAbility to commute/relocate:<ul><li>Giza: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Is your English level at least B2? (Please note that this is mandatory to pass the company's English test)</li><li>Are you flexible with rotational and night/overnight shifts? (free company-provided transportation is available to many points in Cairo, and door-to-door transportation is covered for women)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Retail Customer Service Representative

Intelcia

Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.About the Role:The Customer Service Representative's role is to identify Customer's needs and provide a solution as quickly as possible. Ensuring that the quantitative and qualitative objectives of the project are met while meeting the Customer's expectations.Responsibilities:<ul><li>Communicate with customers via phone</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul>Qualifications:<ul><li>Excellent command of the French &amp; English language, with excellent verbal and written skills.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>Job Type: Full-timePay: Up to E&pound;30,000.00 per month

French & English Customer Service Representative

Job SummaryWe are seeking a dedicated and customer-focused Call Center Agent to handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide accurate information about our products and services. The ideal candidate has excellent communication skills, patience, and a strong problem-solving attitude.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a professional manner</li><li>Make outbound calls when required (follow-ups, surveys, confirmations, etc.)</li><li>Resolve customer complaints efficiently and escalate complex issues when necessary</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions in the system</li><li>Meet individual and team performance targets (quality, productivity, and attendance)</li><li>Follow company guidelines, scripts, and compliance standards</li><li>Build positive relationships with customers to enhance satisfaction and loyalty</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>Previous experience in a call center or customer service role is preferred</li><li>Excellent verbal communication and active listening skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to work under pressure and handle difficult customers professionally</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work rotational shifts, including evenings or weekends if required</li></ul>What We Offer<ul><li>Competitive salary</li><li>Professional paid training</li><li>Supportive and dynamic work environment</li><li>Health and social insurance</li><li>Transportation provided 24/7</li></ul>Job Type: Full-timePay: Up to E&pound;21,800.00 per monthApplication Question(s):<ul><li>Are you Egyptian?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Preferred)</li></ul>Location:<ul><li>Giza (Required)</li></ul>

English Customer Service

Technology Center For Trade and Supplies

Responsibilities :-Handle internal and external technical support requests or issues related to product selection, application, specification, installation, etc...- Listen, understand and convey customer requirements--Meeting regular sales targets-Recording and maintaining client contact data-Searching for new clients who could benefit from organization's products-Administering client accounts &amp; collection process-Dynamically responding to client requests and follow up with back office for timely preparation and submittal of offers-Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery-Developing long-term relationships with clients through managing and interpreting their requirementsJob Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: From E&pound;8,000.00 per monthAbility to commute/relocate:<ul><li>Giza: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>Factories equipment and spare parts: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Indoor Sales representative (Engineers preferable )

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
<ul><li>
Greet guests warmly and professionally upon arrival, answering any initial inquiries.</li><li>
Schedule and confirm appointments, ensuring accuracy and availability.</li><li>
Provide information about spa services, packages, and promotions.</li><li>
Handle guest requests and inquiries promptly and efficiently.</li><li>
Address any guest concerns or complaints with professionalism and empathy, seeking resolution.</li><li>
Build and maintain strong relationships with guests to foster loyalty.</li><li>
Manage the reception area, ensuring it is clean, organized, and well-stocked.</li><li>
Answer and direct phone calls professionally.</li><li>
Process payments and handle cash transactions accurately.</li><li>
Maintain accurate records of appointments, guest information, and daily transactions.</li><li>
Assist with inventory management of spa products and supplies.</li><li>
Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.</li><li>
Assist therapists with guest check-in and check-out procedures as needed.</li><li>
Promote spa memberships, packages, and special offers.</li><li>
Provide information about spa events and promotions.</li><li>
Assist with the development of marketing materials as needed.</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent.</li><li>
Prior experience in customer service, hospitality, or a related field preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and time-management skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Proficiency in Microsoft Office 1 Suite or similar software.</li></ul></div>

Spa Receptionist

Training Centers PROLEADERS

<div>
 
 Telesales Agent
 
 
 📞 Make outbound calls to potential and existing customers to promote and sell our products and services.
 
 
 🎯 Understand customer needs, recommend suitable solutions, and close sales effectively.
 
 
 💬 Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.
 
 
 🤝 Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.
 
 
 💪 Handle objections with confidence, provide clear product information, and ensure a smooth sales process.
 
 
 🏆 Consistently achieve or exceed sales targets and KPIs.
 
 
 
 
 
 📌 Location:
 
 
 Al Giza Mohandessin (on-site position)
 
 
 
 
 
 🕒 Schedule:
 
 
 Sunday to Thursday: 12:30 PM &ndash; 9:00 PM&nbsp;
 
 
 Fridays&amp; Saturdays are off
 
 
 ----
 
 
 📩 Apply Now!
 
 
 💬 reach out via WhatsApp: 01006919331
 
</div>

Salesperson

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Type: Part-timePay: E&pound;30,000.00 - E&pound;36,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Representative (Arabic/German/English)

Explore 86+ Customer service representative in Giza this January. Find roles across top companies and apply now to boost your career.