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customer service representative

Work wonders 

Job Title: International Account AdvisorCompany: VOD UKLocation: HybridJob Type: Full-timeAbout Us:LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!Job Description:We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.Job Details:Receiving calls from the Uk<ul><li>Hybrid job (2 days on-site, 3 days remote)</li><li>PC or laptop will be provided</li><li>Grads &amp; Dropouts</li><li>B2+ up to C1 English level</li></ul>Working Hours:<ul><li>8 working hours with an hour break</li><li>Rotational shifts</li><li>Rotational weekend (2 days)</li><li>No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)</li></ul>Benefits:<ul><li>Social Insurance (from day one)</li><li>Medical Insurance (after training)</li><li>Connectivity Allowance (650 LE)</li><li>Transportation</li></ul>How to Apply:If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgencyJob Type: Full-timePay: From E&pound;13,000.00 per monthWork Location: Hybrid remote in Smart Village

Customer Service Representative

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Asesora International

Core Responsibilities<ul><li>Lead Generation &amp; Sales: Contact prospective leads and existing customers to promote products or services, following established sales scripts.</li><li>Deal Closing: Negotiate pricing, overcome customer objections, and close sales over the phone. Dancers</li><li>Customer Retention: Maintain strong client relationships, handle grievances to preserve company reputation, and promote repeat business.</li><li>Database Management: Accurately update and maintain customer records in the CRM database, including call notes and sales outcomes.</li><li>Product Knowledge: Stay updated on product features, industry trends, and competitor offerings to make effective recommendations.</li></ul>Key Skills &amp; Requirements<ul><li>Persuasive Communication: Exceptional verbal communication and active listening skills to build quick rapport and convey value.</li><li>Resilience: Ability to remain calm and motivated in a fast-paced, high-pressure, and target-driven environment.</li><li>Tech Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot), dialing software, and basic data entry.</li><li>Negotiation: The ability to address doubts, pivot conversations, and turn difficult leads into buying customers.</li></ul>Common Qualifications<ul><li>Experience: Previous experience in sales, telemarketing, or customer service is highly valued but entry-level roles exist.</li><li>Education: A high school diploma is typically the minimum requirement, though a degree in Business, Marketing, or Communications can be advantageous.</li><li>Language Skills: Bilingual proficiency is frequently required for localized roles (e.g., in the UAE, fluency in English, Arabic is often necessary depending on the target market).</li></ul>Work Location: In person

Telesales Executive

Medmark Egypt

<div>
 <ul>
 <li>
 Validate the customer case in order to reach the best possible outcome while deciding the best route to handle the request.
 </li>
 <li>
 Follow-up on the customer case progress keeping the client updated throughout the process till resolution.
 </li>
 <li>
 Communicate with the client with all available communication channels (
 
 phone calls, e-mails, meetings etc&hellip;
 
 )to provide full information needed for the service process.
 </li>
 <li>
 Record all customer interactions and relay customer queries to concerned parties following agreed process.
 </li>
 <li>
 Handle escalation received by team members.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications Required:
 
 <ul>
 <li>
 &middot; Bachelor Degree in
 
 Pharmacy or Biotechnology is a Must
 
 .
 </li>
 <li>
 &middot;
 
 2-4 Years of experience in the medical field
 
 is preferred.
 </li>
 <li>
 &middot; Excellent command of the English language is a must.
 </li>
 </ul>
 
 
 
 
 Work Location: Mohandseen.
 
 
 
 
 
 Transportation is provided.
 
</div>

Medical Case Management

Misr Life Insurance

Job Summary Join our dynamic team as an Insurance Agent and become a vital part of helping clients protect what matters most! In this energetic role, you will leverage your sales expertise to connect with potential customers, understand their needs, and recommend tailored insurance solutions. Your enthusiasm and communication skills will drive customer engagement, ensuring they receive comprehensive coverage options that fit their lifestyles. This paid position offers an exciting opportunity to grow your career in a fast-paced, customer-focused environment where your efforts directly impact clients&rsquo; peace of mind.Duties<ul><li>Engage with prospective clients through outside sales efforts, including telemarketing and community outreach, to promote insurance products.</li><li>Conduct detailed analysis of client needs to recommend appropriate insurance policies, ensuring clarity and transparency.</li><li>Negotiate policy terms and premiums with clients to reach mutually beneficial agreements.</li><li>Manage sales administration tasks such as processing applications, updating client records, and maintaining accurate documentation.</li><li>Collaborate with marketing teams to develop strategies that attract new customers and retain existing ones.</li><li>Provide exceptional customer service by addressing inquiries, explaining policy details, and assisting with claims processes.</li><li>Support benefits administration by explaining coverage options and assisting clients in understanding their policies.</li></ul>Requirements<ul><li>Proven experience in outside sales or retail sales environments with a strong track record of meeting or exceeding targets.</li><li>Excellent negotiation and communication skills to build rapport with diverse clients.</li><li>Multilingual or bilingual abilities are highly desirable to serve a broader customer base effectively.</li><li>Strong analysis skills to assess client needs and recommend suitable insurance solutions.</li><li>Familiarity with sales administration tools and CRM systems for managing customer information efficiently.</li><li>Knowledge of HIPAA regulations is a plus for handling sensitive health-related insurance products responsibly.</li><li>Ability to work independently in telemarketing efforts while maintaining a team-oriented mindset. Join us if you're passionate about helping people secure their futures through innovative insurance solutions! We value energetic professionals who thrive on building relationships, delivering outstanding service, and making a positive impact every day.</li></ul>Job Type: ContractPay: From E&pound;8,000.00 per monthWork Location: In person

Insurance Agent

Republic Burger

Position: Team Member / StewardJob Description:<ul><li>Deliver excellent customer service and contribute to a positive guest experience.</li><li>Support daily branch operations and ensure smooth workflow.</li><li>Maintain cleanliness, hygiene, and organization of all work areas.</li><li>Clean and sanitize equipment, utensils, and operational facilities according to company standards.</li><li>Follow company policies, health and safety regulations, and operational procedures.</li><li>Work collaboratively with team members to achieve branch objectives and maintain service excellence.</li></ul>الراتب المدفوع: E&pound;٦٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

team member

HUHTAMAKI

<div><div>Enjoy a career, packaged with care, whilst helping protect food, people and the planet
</div><div>We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
</div><div>You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
</div><div>We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
</div><h2 class="jobSectionHeader">Responsibilities
</h2><h3 class="jobSectionHeader">Data Collection, Reporting &amp; Analysis
</h3><ul><li>Own and standardize O2C reporting across UAE and Egypt (DSO, overdue %, aging, dispute tracking, collections performance)
</li><li>Develop actionable dashboards with clear accountability by customer, sales owner, and site
</li><li>Analyze receivables trends, identify risks early, and drive escalation on critical exposures
</li><li>Monitor customer payment behavior vs agreed terms and highlight deviations
</li><li>Support forecasting of cash collections and working capital movements
</li></ul><h3 class="jobSectionHeader">Stakeholder Engagement &amp; Presentations
</h3><ul><li>Lead structured AR review governance with Sales, Finance, and Business leadership
</li><li>Drive accountability with Sales teams on overdue collections and dispute resolution
</li><li>Present O2C performance, risks, and actions to senior management on a regular basis
</li><li>Act as the key interface between Finance, Commercial, and Customer Service teams
</li><li>Support decision-making on credit limits, payment terms, and risk mitigation strategies
</li></ul><h3 class="jobSectionHeader">Process Improvement &amp; Automation
</h3><ul><li>Strengthen end-to-end O2C processes (order release, invoicing, collections, dispute handling)
</li><li>Drive standardization across UAE and Egypt to eliminate process gaps
</li><li>Identify automation opportunities within ERP and reporting tools to improve efficiency and accuracy
</li><li>Improve invoice quality and documentation to reduce disputes and delays
</li><li>Ensure strong controls around revenue recognition, credit approvals, and collections tracking 
</li></ul><h3 class="jobSectionHeader">Training &amp; Support
</h3><ul><li>Build O2C capabilities across teams in UAE and Egypt
</li><li>Train stakeholders (Sales, Customer Service, Finance) on O2C processes and accountability
</li><li>Establish clear ownership of collections and dispute resolution at customer level
</li><li>Support continuous improvement mindset across teams
</li></ul><h2 class="jobSectionHeader">The requirements for a suitable candidate are
</h2><h3 class="jobSectionHeader">Education
</h3><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field
</li><li>Professional qualification (ACCA, CPA, CMA) is a plus
</li></ul><h3 class="jobSectionHeader">Experience
</h3><ul><li>8&ndash;12 years of experience in O2C, Accounts Receivable, or Finance operations
</li><li>Experience in manufacturing environment (preferably FMCG or packaging)
</li><li>Proven track record in driving collections and improving working capital
</li><li>Exposure to multi-country operations (UAE / Egypt or similar markets is a strong advantage)
</li></ul><h3 class="jobSectionHeader">Skills
</h3><ul><li>Strong understanding of O2C cycle, credit management, and cash flow dynamics
</li><li>Ability to challenge stakeholders and drive accountability across functions
</li><li>Analytical mindset with ability to translate data into actions
</li><li>Strong communication and presentation skills
</li><li>Hands-on with ERP systems (Oracle preferred) and reporting tools
</li><li>High level of ownership, discipline, and execution focus
</li></ul>Join us. Help protect food, people and the planet .</div>

O2C Manager

Explore 34+ Customer service representative in Giza this July. Find roles across top companies and apply now to boost your career.