call center representative

customer service specialist

customer support representative Jobs in Giza

customer support representative

sales development representative Jobs in Giza

sales development representative

specialist, customer service Jobs in Giza

specialist, customer service

customer service representative

Work wonders 

Job Title: International Account AdvisorCompany: VOD UKLocation: HybridJob Type: Full-timeAbout Us:LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!Job Description:We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.Job Details:Receiving calls from the Uk<ul><li>Hybrid job (2 days on-site, 3 days remote)</li><li>PC or laptop will be provided</li><li>Grads only</li><li>B2+ up to C1 English level</li></ul>Working Hours:<ul><li>8 working hours with an hour break</li><li>Rotational shifts</li><li>Rotational weekend (2 days)</li><li>No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)</li></ul>Benefits:<ul><li>Social Insurance (from day one)</li><li>Medical Insurance (after training)</li><li>Connectivity Allowance (650 LE)</li><li>Transportation</li></ul>How to Apply:If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgencyJob Type: Full-timePay: From E&pound;13,000.00 per monthWork Location: Hybrid remote in Smart Village

Customer Service Representative

Aura Communication

<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.<ul><li>Role Description</li></ul>There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.<ul><li>Qualifications</li><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: E&pound;18,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Bank Contact center

<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.<ul><li>Role Description</li></ul>There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.<ul><li>Qualifications</li><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: From E&pound;9,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
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 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
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 Ability to multi-task, organize, and prioritize work.
 </li>
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 Flexible with rotational shifts including night and overnight shifts.
 </li>
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 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
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 Attractive salary packages.
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 Unlimited sales bonuses.
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 Transportation provided (Door to door for ladies through night and overnight shifts).
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 Social &amp; medical insurance.
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 Paid training.
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 Opportunity to get promoted after 6 months.
 </li>
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 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

HSBC

<div>
 As a Call Center Representative at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive customer experience while maintaining compliance with HSBC policies and regulatory standards.
 
 
 Key Responsibilities:
 
 &bull; Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
 
 &bull; Provide accurate information on HSBC products, services, and procedures.
 
 &bull; Identify customer needs and offer appropriate solutions or escalate when necessary.
 
 &bull; Ensure all interactions comply with HSBC's service standards and regulatory requirements.
 
 &bull; Maintain accurate records of customer interactions and transactions.
 
 &bull; Contribute to team goals by achieving individual performance targets.
 
 Skills &amp; Competencies:
 
 &bull; Strong communication and active listening skills.
 
 &bull; Customer service orientation with problem-solving ability.
 
 &bull; Ability to multitask and manage time effectively in a fast-paced environment.
 
 
 Requirements:
 
 &bull; Must be a graduate with a bachelor's degree
 
 &bull; Proficient in English with strong reading, writing, and speaking abilities
 
 &bull; Ability to work flexible hours including rotational shifts
</div>

Call Center Representative

Job descriptionCompany DescriptionAura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative Banking sector based in Smart Village. The selected individual will manage customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.Qualifications<ul><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: E&pound;18,000.00 per monthApplication Question(s):<ul><li>How old are you?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Bank call Center (English account)

MBC GROUP

<div>
 
 Responsibilities
 
 
 The role's responsibilities listed below are focused on day-to-day operations but are not limited to:
 
 <ul>
 <li>
 Respond to customers&rsquo; inquiries via support channels promptly and professionally.
 </li>
 <li>
 Show empathy and patience when dealing with customers&rsquo; inquiries with strong problem-solving skills.
 </li>
 <li>
 Identify and assess customers&rsquo; needs and provide appropriate solutions and alternatives when necessary to achieve positive customer satisfaction.
 </li>
 </ul>
 
 &bull; Supporting front line representatives and providing timely feedback for a seamless customer experience.
 
 <ul>
 <li>
 Keep accurate records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Collaborate with other departments to ensure timely resolution of customer issues.
 </li>
 <li>
 Follow up with internal and external teams to ensure the inquiries, complaints, and escalations are resolved to customers&rsquo; satisfaction.
 </li>
 <li>
 Provide product and service information to customers, guiding them through features and functionalities.
 </li>
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 Handle customer complaints, provide appropriate solutions, and escalate issues if needed.
 </li>
 <li>
 Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
 </li>
 <li>
 Assist in maintaining a positive and professional company image through interactions with customers.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 
 The role's requirements listed below are the basic ones needed to operate on a day-to-day basis:
 
 <ul>
 <li>
 2+ years of experience in customer service or a related role (preferred to be as an SME &ldquo;Subject Matter Expert&rdquo; or escalations support).
 </li>
 <li>
 Flexibility to work in shifts, weekends and on public holidays.
 </li>
 <li>
 Bachelor's degree is required.
 </li>
 <li>
 Experience using SalesForce and other CRM systems.
 </li>
 <li>
 Excellent communication skills, both verbal and written.
 </li>
 <li>
 Native or advanced speaking and writing Arabic are a must.
 </li>
 </ul>
 
 
</div>

Customer Support Representative

Explore 160+ Customer service representative in Giza this May. Find roles across top companies and apply now to boost your career.

160 customer service representative jobs In Giza

Customer Service Representative

Bank Contact center

Bank Contact center

Customer Service Specialist

Call Center Representative

Bank call Center (English account)

Customer Support Representative