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VodafoneThree

<div></div><div><div><div><div><div>Giza, Egypt</div></div></div></div><div></div><div><div><div><div><div><b><br>
</b></div></div></div></div></div><div><div><div><div><div><div><div><div><b>
Job description</b></div></div></div></div></div><div></div><div><div><div><div><div>
Requisition ID</div><div><b>
268281</b></div></div><div><div>
Date posted</div><div><b>
08/20/2025</b></div></div></div><div><div><div><div><div><div><b>
Join Us</b></div>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><div><b>
Role Purpose:</b></div>
</div><div><ul><li>Perform 1st Level Support Commission claims and support commission team representatives from Germany in case of complaints regarding calculated/paid commission.</li><li>
Provides feedback to Dealers (e.g. Partner Agencies)</li><li>
Perform contract management and salesforce management for different sales channels</li><li>
Work closely with the 2nd Level team (FMCC) located in Germany and other relevant VF internal departments.</li><li>
Perform commission controls to ensure quality of commissions and sox requirements</li></ul></div></div><div><div><div><b>
Key accountabilities and decision ownership:
</b></div></div><div><ul><li>Check complaints regarding calculated/paid commissions</li><li>Create contracts and maintain commission data (Salesforce data)</li><li>Checking and validate calculated commissions</li><li>Empathy with an emphasis on owning and solving customer issues</li><li>Ensure dealer issues are resolved or escalated in an appropriate manner.</li></ul></div></div><div><div><div><b>
Core competencies, knowledge and experience:</b></div>
</div><div><ul><li>Excellent German knowledge both written and verbal</li><li>Good organizational skills with the ability to manage priorities and work to deadlines</li><li>Good rhetorical and communications skills</li></ul></div></div><div><div><div><b>
#VOIS #BeUnrivalled #Createthefuture</b></div>
</div></div></div></div></div></div><div></div><div><div><b>Insights from previous hires</b></div><div><div><div><b>
Top skills</b></div><div><div><div><b>
Customer Service /Resolution</b></div></div><div><div><b>
Customer Journey Knowledge</b></div></div><div><div><b>
Customer Centricity</b></div></div><div><div><b>
Communication</b></div></div><div><div><b>
Building Rapport</b></div></div><div><div><b>
Routing OSPF</b></div></div><div><div><b>
Proactive Monitoring</b></div></div><div><div><b>
MATURITA</b></div></div><div><div><b>
Leadership Skills</b></div></div><div><div><b>
Fiber Optics Networks</b></div></div></div></div><div><div><b>
Previously worked as</b></div><div><div>
1. Customer Service Representative</div><div>
2. Senior Customer Service Representative</div><div>
3. Management Associate</div><div>
4. Financial Associate</div><div>
5. Manager Risk Management</div></div></div></div></div></div></div></div></div></div>

Financial Operation Associate (VOIS)

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Operational Functions</p>
<ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li></ul>
<ul><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP&rsquo;s.</li></ul>
<ul><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li></ul>
<ul><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li></ul>
<ul><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li></ul>
<ul><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li></ul>
<ul><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li></ul>
<ul><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li></ul>
<ul><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li></ul>
<ul><li>Check counterfeit currencies, checks and identities.</li></ul>
<p>
Reporting</p>
<ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li></ul>
<ul><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li></ul>
<ul><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul>
<p>
Policies, Processes and Procedures</p>
<ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li></ul>
<ul><li>Adhere to the bank clean desk policy</li></ul>
<p>
Day- to-day operations</p>
<ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul>
<p>
Compliance:</p>
<ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.&quot;</li></ul><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<ul><li>(0-2) Years of experience</li></ul>
<p>
Skills</p>
<ul><li>Good command of English and Arabic languages</li></ul>
<ul><li>Communication Skills</li></ul>
<ul><li>Problem Solving Skills</li></ul>
<ul><li>Service Oriented</li></ul>
<ul><li>Process Oriented</li></ul>
<ul><li>Adept in using basic software such as office, internet and e-mail</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-AMERICANA PLAZA BRANCH</div><div>
Work Locations: AMERICANA PLAZA BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

TELLER

proleaders

<ul><li>Make outgoing calls to customers to advise them of products and services that may be of interest to them.</li><li>Take customer information and update it in the database as required.</li><li>Put through relevant sales and contracts for sales of goods or services.</li><li>Explain products and service features to clients.</li><li>Pass on leads to the outbound sales team if applicable.</li><li>Upsell and cross-sell other products that may be useful for clients.</li><li>Understand the customers' needs and tailor the service to their needs.</li><li>Be patient with a polite and customer-focused telephone manner.</li><li>Update customer information such as change of address and phone number when requested to do so.</li><li>Follow-up calls with emails if required.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;4,000.00 - E&pound;5,000.00 per month</p>

Tele Sales

Concentrix

<div><div><div><p><b>Customer Service and Support
</b></p></div><div><div><div><b>Location</b></div>
<div>Giza, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Hebrew Speaker Q3 - 2025 - Greater Cairo<p>
Job Description</p>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p>
Language Requirements:</p>
Hebrew<p>
Time Type:</p><p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Hebrew Speaker Q3 -

<p></p><div><p>Job Title:</p>
Hebrew Speaker Q3 - 2025 - Greater Cairo<p></p><p>
Job Description</p>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><p></p><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><p>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p></p><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><p></p><p>
GERMANY - This job description does not apply to employees in Germany.</p><p></p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><p></p><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><p></p><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p></p><p>
Language Requirements:</p>
Hebrew<p></p><p>
Time Type:</p><p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div>

Hebrew Speaker Q3 - 2025 - Greater Cairo

Block Gemini

<p><b>Job Title:</b> Customer Service</p><p><b>Location:</b> Giza, Egypt</p><p><b>Job Type:</b> Full-Time/Onsite</p><p><b>Hiring immediately </b></p><p><b>Job Overview:</b></p><p>The Customer Service will assist in managing and optimizing the operational processes within the company. This position requires excellent communication, problem-solving skills, and a keen attention to detail to ensure the smooth execution of day-to-day business activities.</p><p><b>Responsibilities</b></p><p>Provide administrative support to the Customer Service team, ensuring smooth workflow and efficiency.</p><p>Assist with inventory management, order processing, and supply chain coordination.</p><p>Handle customer inquiries and coordinate the resolution of operational issues.</p><p>Assist in the preparation of reports and documentation for internal and external stakeholders.</p><p>Process and track internal requests, ensuring all are completed in a timely manner.</p><p>Perform data entry and maintain accurate records in the company&rsquo;s operational systems.</p><p><b>Qualifications:</b></p><p><b>Fluent English speakers is a must (writing and verbs).</b></p><p>Bachelor&rsquo;s degree is a must.</p><p>Strong organizational and time-management skills.</p><p>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with ERP or CRM software.</p><p>0-2 years of experience in an Customer Service.</p><p>Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.</p><p>Attention to detail and a proactive approach to problem-solving.</p><p>Job Type: Full-time</p><p>Pay: E&pound;8,000.00 - E&pound;12,000.00 per month</p><p>Application Question(s):</p><ul><li>? We must fill this position urgently. Can you start immediately</li><li>Have you completed the following level of education: Bachelor's Degree</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

Operations Support

tebas 

<p>About the job</p><p><b>Company Description:</b></p><p>TeBAS Incorporated is providing smart tourism software solutions which has been established in 1993 Managers at TeBAS come with many years of successful experience in quality software industry that shaped the delivered solutions that TeBAS created.</p><p><b>Role Description:</b></p><p>&sect; Daily interaction and tight cooperation with the Sales team, providing &ldquo;End to End&rdquo; project &amp; administrative support, working together to meet customer needs, new business opportunities.</p><p>&sect; Identify, monitor, and execute administrative sales activities based on Comparative advantage to support Sales team towards maximizing their Value.</p><p>&sect; Being Flexible to handle new Tasks and to adapt to business transformation.</p><p>&sect; Answer questions about products or the company</p><p>&sect; Ask questions to understand customer requirements</p><p>&sect; Enter and update customer information in the database</p><p>&sect; Publish social media content and manage the paid ads targeting plus measure their results.</p><p>&sect; Answer customer queries and Explain our activities and service in a friendly professional way through face to face, phone, email and social media.</p><p>&sect; COLD CALLING REQUIRED.</p><p><b>&sect; </b>Making analytical reports required in the accord time.</p><p><b>Qualifications:</b></p><p>&sect; Good verbal and written English.</p><p><b>&sect; Fresh graduated</b></p><p>&sect; Bachelor&rsquo;s degree in business, information system or another related field.</p><p><b>&sect; Tourism background is a plus</b></p><p>&sect; Good communication skills.</p><p>&sect; Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work.</p><p>&sect; Very Good in analyzing data</p><p>&sect; Familiar with Microsoft Application (Excel, word, PowerPoint)</p><p><b>&sect; </b>Cool-tempered and able to handle rejection</p><p><b>Working Conditions:</b></p><p>&sect; Working hours from 8:00 am to 5:00 pm</p><p>&sect; Two days working off (Friday&amp; Saturday)</p><p>&sect; Basic Salary plus attractive bounce</p><p><b>Other Benefits:</b></p><p>&sect; Mobile line.</p><p>&sect; Social Insurance</p><p>&sect; Transportation allowance as required on case-by-case basis.</p><p>&sect; Professional in-house Sales Training</p><p><b>If you are interested Send your C.V to </b><b>jobs@e-tebas.com</b></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What Are Your Salary Expectations?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Marketing: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>ENGLISH (Preferred)</li></ul>

Sales and Marketing Executive

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