customer service representative

The HEINEKEN Company

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Responsible for planning, coordinating, and supervising transportation and fleet operations to ensure safe, efficient, and cost-effective distribution of finished goods while maintaining high service levels. The role oversees transportation planning, fleet scheduling, driver management, vehicle utilization, fuel monitoring, compliance with safety standards, and continuous improvement initiatives to support business operations and customer satisfaction.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Transportation Planning &amp; Distribution
  </li>
  <li>
   Develop and execute transportation plans to ensure timely delivery of finished goods and return of empties while optimizing transportation costs.
  </li>
  <li>
   Create transportation arrangements that meet customer service requirements in the most efficient and cost-effective manner.
  </li>
  <li>
   Coordinate vehicle allocation and dispatching for primary distribution.
  </li>
  <li>
   Ensure transportation plans are executed within operational timelines while maximizing fleet utilization.
  </li>
  <li>
   Coordinate with plant, warehouse, customer service, and supply chain teams to ensure vehicle availability and uninterrupted operations.
  </li>
  <li>
   Monitor transportation capacity and recommend adjustments to meet short-, medium-, and long-term business requirements.
  </li>
  <li>
   Fleet Operations &amp; Scheduling
  </li>
  <li>
   Supervise daily fleet operations and ensure effective utilization of company vehicles.
  </li>
  <li>
   Plan and oversee driver schedules, shift planning, and vacation rotations.
  </li>
  <li>
   Maintain a centralized fleet schedule to minimize delays and maximize operational efficiency.
  </li>
  <li>
   Monitor vehicle availability and coordinate replacement vehicles whenever required.
  </li>
  <li>
   Ensure preventive maintenance schedules are followed to maximize vehicle reliability and minimize downtime.
  </li>
  <li>
   Support the preventive maintenance program for fleet equipment and forklifts.
  </li>
  <li>
   Vehicle Tracking &amp; Operational Control
  </li>
  <li>
   Monitor fleet movements using fleet tracking systems and ensure adherence to planned routes and delivery schedules.
  </li>
  <li>
   Track vehicle status in real time and communicate operational updates to stakeholders.
  </li>
  <li>
   Maintain accurate vehicle movement logs, trip records, driver schedules, and journey durations.
  </li>
  <li>
   Respond promptly to operational disruptions such as vehicle breakdowns, traffic delays, or road closures by coordinating alternative solutions.
  </li>
  <li>
   Driver Management
  </li>
  <li>
   Coordinate and supervise daily driver activities to ensure efficient transportation operations.
  </li>
  <li>
   Support the recruitment, screening, onboarding, and orientation of qualified drivers.
  </li>
  <li>
   Monitor driver performance and compliance with company policies and regulatory requirements.
  </li>
  <li>
   Conduct ongoing performance reviews and identify coaching and development opportunities.
  </li>
  <li>
   Ensure effective communication of delivery schedules, route changes, and operational updates to drivers.
  </li>
  <li>
   Fleet Performance &amp; Fuel Management
  </li>
  <li>
   Monitor fuel consumption and fuel card utilization to ensure cost efficiency and prevent misuse.
  </li>
  <li>
   Analyze fuel performance and recommend initiatives to reduce transportation costs.
  </li>
  <li>
   Monitor fleet utilization, vehicle downtime, delivery performance, and operational efficiency.
  </li>
  <li>
   Analyze transportation and fleet KPIs to identify trends and improvement opportunities.
  </li>
  <li>
   Support the implementation of initiatives that improve productivity, reduce costs, and enhance fleet performance.
  </li>
  <li>
   Safety, Compliance &amp; Sustainability
  </li>
  <li>
   Ensure transportation operations comply with company Health &amp; Safety standards and all applicable legal and regulatory requirements.
  </li>
  <li>
   Promote safe driving practices and enforce compliance with fleet safety policies.
  </li>
  <li>
   Prepare contractor work permits and ensure compliance with site access requirements.
  </li>
  <li>
   Coordinate with relevant authorities to maintain warehouse and transportation compliance with safety regulations.
  </li>
  <li>
   Ensure transportation operations support the company's sustainability objectives, including transport safety and carbon emission reduction.
  </li>
  <li>
   Report and investigate fleet accidents, incidents, and safety observations while ensuring appropriate corrective actions.
  </li>
  <li>
   Asset &amp; Service Provider Management
  </li>
  <li>
   Monitor transportation assets to ensure they remain in excellent operating condition.
  </li>
  <li>
   Coordinate maintenance activities to maximize fleet availability and reliability.
  </li>
  <li>
   Monitor outsourced transportation service providers to ensure compliance with service agreements, safety requirements, and cost expectations.
  </li>
  <li>
   Evaluate logistics service provider performance and recommend improvement actions.
  </li>
  <li>
   Reporting &amp; Continuous Improvement
  </li>
  <li>
   Prepare regular reports on transportation performance, fleet utilization, fuel consumption, vehicle downtime, and operational KPIs.
  </li>
  <li>
   Develop dashboards and performance analyses to support management decision-making.
  </li>
  <li>
   Monitor transportation trends and recommend process improvements to enhance operational efficiency.
  </li>
  <li>
   Initiate corrective and preventive actions to minimize product damage, stock quality issues, and transportation losses.
  </li>
  <li>
   Support continuous improvement initiatives across transportation and fleet operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Functional Authority
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Transportation planning and execution.
  </li>
  <li>
   Fleet scheduling and coordination.
  </li>
  <li>
   Driver supervision and performance monitoring.
  </li>
  <li>
   Preventive maintenance coordination for fleet vehicles and forklifts.
  </li>
  <li>
   Fleet operational reporting and KPI monitoring.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication &amp; Work Relationships
  <br/>
  <br/>
 </strong>
 <strong>
  Internal
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Service
  </li>
  <li>
   Supply Chain
  </li>
  <li>
   Warehousing
  </li>
  <li>
   Manufacturing / Plant Operations
  </li>
  <li>
   Finance
  </li>
  <li>
   Human Resources
  </li>
  <li>
   Procurement
  </li>
  <li>
   IT
  </li>
  <li>
   Security
  </li>
  <li>
   Internal Audit
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  External
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Transportation Service Providers
  </li>
  <li>
   Contractors
  </li>
  <li>
   Government &amp; Regulatory Authorities
  </li>
  <li>
   Vehicle Maintenance Providers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Experiences
  <br/>
  <br/>
 </strong>
 <strong>
  Educational Background
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration is preferable
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 1 - 3 years of experience in warehousing management, distribution, and transportation planning, preferably in FMCGs.
 <br/>
 <br/>
 <strong>
  Qualifications &amp; Other Requirements
  <br/>
  <br/>
 </strong>
 Excellent command of English Language
 <br/>
 <br/>
 Skills in Microsoft (Excel &amp; PowerPoint), Power BI is a plus
 <br/>
 <br/>
 Knowledge in ERP System like SAP preferably
 <br/>
 <br/>
 <strong>
  Functional Competencies
  <br/>
  <br/>
 </strong>
 <strong>
  Safety &amp; Sustainability
  <br/>
  <br/>
 </strong>
 Ensure transport operations align with HEINEKEN sustainability agenda and targets, in terms of safety and transport carbon emissions.
 <br/>
 <br/>
 <strong>
  Excellence in Execution
  <br/>
  <br/>
 </strong>
 Execute the transport plan in an efficient and effective way
 <br/>
 <br/>
 <strong>
  Assets Management
  <br/>
  <br/>
 </strong>
 Select and maintain transport assets to meet capacity requirements in an efficient and effective way
 <br/>
 <br/>
 <strong>
  Management Reporting
  <br/>
  <br/>
 </strong>
 Report transport performance in a timely and accurate way to support decision making.
 <br/>
 <br/>
 <strong>
  Transportation Planning
  <br/>
  <br/>
 </strong>
 Generate efficient and effective transport plans
 <br/>
 <br/>
 <strong>
  Quality Assurance
  <br/>
  <br/>
 </strong>
 Transport products to customers while maintaining the product quality
</div>


Fleet Supervisor & Tarnsportation Planner - Abu Rawash

Madar Home Signatures

<div>
 <p>
  Now Hiring | Showroom Sales
 </p>
 <p>
  Are you passionate about sales and creating exceptional customer experiences?
 </p>
 <p>
  Madar Home Signatures is seeking a motivated
  <strong>
   Showroom Sales Consultant
  </strong>
  to represent our brand and help customers choose premium furniture that fits their lifestyle and needs.
 </p>
 <p>
  <strong>
   📍 Work Locations
  </strong>
 </p>
 <ul>
  <li>
   5A by The Waterway &ndash; New Cairo
  </li>
  <li>
   6th of October
  </li>
 </ul>
 <p>
  In This Role, You Will:
 </p>
 <ul>
  <li>
   Welcome customers and guide them throughout their showroom visit.
  </li>
  <li>
   Understand customer preferences and provide suitable furniture recommendations.
  </li>
  <li>
   Build trust with customers to create long-term relationships.
  </li>
  <li>
   Prepare quotations and follow up to convert inquiries into successful sales.
  </li>
  <li>
   Work closely with different departments to ensure a smooth purchasing and delivery process.
  </li>
  <li>
   Ensure the showroom is always organized and presented to the highest standards.
  </li>
 </ul>
 <p>
  Requirements:
 </p>
 <ul>
  <li>
   2&ndash;5 years of experience in retail, furniture, home d&eacute;cor, or luxury sales.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong customer service mindset.
  </li>
  <li>
   Self-motivated and target-oriented.
  </li>
  <li>
   Good command of English.
  </li>
 </ul>
 <p>
  Why Join Us?
 </p>
 <ul>
  <li>
   Competitive salary package.
  </li>
  <li>
   Rewarding commission structure.
  </li>
  <li>
   Career growth opportunities.
  </li>
  <li>
   Professional and collaborative work environment.
  </li>
 </ul>
 <p>
  📩 To apply, please send your CV to:
 </p>
 <p>
  nada.mostafa@madar-home.com
 </p>
 <p>
  <strong>
   Email Subject:
  </strong>
  Sales
 </p>
</div>


Sales  | New Cairo & 6th of October

Pixelogic Media

<div><p>Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.</p>
<p></p><p>Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).</p>
<p>To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.</p>
<p>Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you&rsquo;re passionate about entertainment, innovation and customer service excellence!</p><b><br>
Requirements</b><br>
<ul><li>
Bachelor degree in mass communication, media or relevant majors. (undergrads are welcome to apply).</li><li>
High level of attention to detail.</li><li>
High level of organizational skills.</li><li>
High level of integrity and ethics.</li><li>
Ability to work independently.</li><li>
Excellent verbal and written communication skills.</li><li>
Problem solving skills.</li></ul><p><b>
Responsibilities</b></p><ul><li>
Inspecting linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues as well as perform checks for subtitles and closed captions.</li><li>
Following and completing QC Checklists.</li><li>
To be able to identify errors and artifacts and report these findings into a database system in a clear, concise and easy-to-read manner.</li><li>
Abide by security policies and protect information assets entrusted to you.</li><li>
Duties require high level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment.</li><li>
To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry.</li><li>
Other related tasks as assigned to fulfill responsibilities.</li></ul></div>

Media QC Operator

<div><p>Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.</p><p>
Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).</p><p>
To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.</p><p>
Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you&rsquo;re passionate about entertainment, innovation and customer service excellence!</p><p><b>
Primary Responsibilities</b><b>:</b></p><ul>
<li>Perform all QC, QA, conformance, and technical tasks related to localization asset check, reformat or delivery to internal or external parties in different business lines such as OTT, broadcast, and CEA</li>
<li>Adhere to client spec and internal checklists and workflows</li>
<li>Review technical specifications to recommend checks for quality control process and to facilitate R&amp;D for possible automated checks</li>
<li>Continuously research and identify new tools and systems to enhance operational workflows</li><li>
Update workflows and checklists according to client specifications as needed</li></ul><ul>
<li>Participate in training and development activities in the Localization Department within the scope of Subtitling Technical Services and use the knowledge gained through training in performing day-to-day tasks</li>
<li>Other tasks as assigned to fulfil responsibilities</li><br>
</ul><br>
<br>
<b>Requirements</b><br>
<ul><li>
Bachelor's degree in translation, linguistics, media or relevant majors</li><li>
1-2 years of experience and/or education in localization (subtitling or dubbing)</li><li>
Some experience in digital media, entertainment, audio or video editing or translation</li><li>
Strong analytical thinking and problem-solving skills</li><li>
Ability to perform under pressure with changing priorities and tight deadlines, and to shift between different client requirements and style guides</li><li>
Positive attitude toward teamwork</li><li>
Positive attitude toward learning new skills and handling different projects</li><li>
Experience in localization (subtitling or dubbing) is highly desirable</li><li>
Knowledge of professional subtitling software is highly desirable</li><li>
Ability to work on night/overnight/weekend/rotational shift</li><li>
High level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment</li><li>
Highly focused and not easily distracted</li><li>
High sense of ownership and commitment</li><li>
Shift details:</li><li><ul><li>
Night shift from 5:00 PM to 2:00 AM.</li><li>
Overnight shift from 12:30 AM to 9:30 AM.</li><li>
Transportation from/to certain spots to/from office.</li></ul></li></ul><p></p><p><b>
Why should you join us?</b></p><p>
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.</p></div>

Subtitling Specialist (Night & Overnight)

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
Vodafone Business Digital Industry Lead is a strategic, customer-facing role that combines industry expertise, digital transformation consulting, business development, and executive stakeholder management. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone&rsquo;s value proposition, and supports digital transformation discussions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Industry-led business opportunity generation</b></p><ul><li>
Define industry value propositions (e.g., &ldquo;agile &amp; sustainable supply chains&rdquo; , &ldquo;Smart Building Automation&rdquo; , &ldquo; Citizen Services platform&rdquo; , etc..) and work with account teams to bring that into customer conversations.</li><li>
Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.<br>
<br>
<b>Account &amp; stakeholder strategy</b></li><li>
Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders. Strategic Roadmap Development with Senior Decision-Makers</li><li>
Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer&rsquo;s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.<br>
<br>
<b>Facilitation of Design Thinking and Ideation Workshops</b></li><li>
Lead Design Thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives<br>
<br>
<b>Partner ecosystem collaboration</b></li><li>
Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.<br>
<br>
<b>Thought leadership &amp; industry insight</b></li><li>
Remain updated with industry trends, industry solutions landscape, regulatory / policy implications, and share these internally and externally to help shape strategy.</li><li>
Leverage the industry knowledge to produce whitepapers, point of view decks, and material that is used in customer discussions, and solutions positioning.</li><li>
Researching industry best practices from global references and domains and share across communities, customers, and internal teams to position as subject matter experts.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
Experience in digital transformation, cloud, data &amp; AI, and how these apply in the industry context, i.e.. &ldquo;Experience of having worked in or with the Mining industry&hellip; deep understanding of applicability of digital technologies &amp; AI in the Mining industry.&rdquo;</li><li>
Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</li><li>
Experience working with partner ecosystems or in a consulting/solutions environment.</li><li>
Comfort with ambiguity and complexity: defining new industry-plays, creating roadmaps, working across internal/external teams.</li><li>
Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</li><li>
Bachelor&rsquo;s degree in business/engineering/IT or related field; preferable a master&rsquo;s degree holder.</li><li>
Deep domain expertise in the industry (e.g. manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transforms that industry.</li><li>
Broad experience and knowledge in different ICT Domains.</li><li>
Experienced with Solutions Architecture.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Digital Industry Lead

MasOrange

<div></div><div><div><div>Location: 6TH OF OCTOBER CITY, EGYPT</div></div><div><div>
Category: Customer Experience &amp; Support</div></div><div><div>
V66XVV86</div></div><div><div>
Regular</div></div><div><div>
Full-time</div></div><div><div>
Orange Egypt</div></div></div><div></div>
<br><div><p><b>Publication date :</b> Dec 22, 2025, 1:03PM</p><p><b>
Purpose of the job</b></p>
<p>
</p><p></p><p>Collecting data on customer's opinion and satisfaction regarding Orange products, features and services to help company determine their position in the marketplace.</p>
<p><b>
Duties and responsibilities</b></p>
<p>
Use the appropriate way whether calls or E-mails to reach the customers and survey their opinion about Orange products, features and services.</p>
<p>
Maintain accurate responses for the surveys and report it on daily basis.</p>
<p>
Build a good image and high reputation for Orange customers through understanding the customers needs and concerns along with transforming the information in a clear and professional way.</p>
<p>
Follow project specifications and extra tasks assigned including the Data Entry of the successful surveys achieved to be prepared for the analysis phase.</p>
<p>
Minimize the response error and maximize the research output.</p>
<p><b>
Job specification</b></p>
<p>
</p><p></p><p>Education</p>
<p>
</p><p></p><ul><li>Bachelor degree from a recognized university.</li></ul>
<p>
</p><p></p><p>Experience</p>
<p>
</p><p></p><ul><li>0-2 years of experience in the same field
</li></ul><p></p><p>Skills and abilities</p>
<p>
</p><p></p><ul><li>Very good English both spoken and written.</li><li>
Good knowledge of Orange internal systems.</li><li>
Good computer skills.</li><li>
Good communication and listening skills.</li><li>
Flexible with working hours.
</li></ul><div><b>At Orange, only your skills matter.
</b></div>
<p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.<br>
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></div>

Telemarketing Agent

bayantech

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for an experienced Product Management Consultant to partner with our team in shaping and accelerating the development of high-impact product aligned with business objectives. This is a consulting engagement designed for a senior product manager who can provide strategic guidance, establish product best practices, and support execution across key initiatives.
 <br/>
 <br/>
 The ideal candidate combines strong product expertise, strategic thinking, and hands-on experience delivering successful digital products while effectively collaborating with cross-functional teams.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Advise leadership on product strategy, vision, and roadmap development.
  </li>
  <li>
   Lead product discovery activities, including user research, market analysis, and opportunity assessment.
  </li>
  <li>
   Facilitate alignment between business stakeholders, product, design, and engineering teams.
  </li>
  <li>
   Translate business goals and customer needs into clear product requirements and prioritized initiatives.
  </li>
  <li>
   Support product teams in roadmap prioritization and decision-making through data-driven insights.
  </li>
  <li>
   Review product performance metrics and recommend optimization opportunities.
  </li>
  <li>
   Provide guidance on go-to-market planning and product launch readiness.
  </li>
  <li>
   Share industry best practices, market trends, and emerging technology insights.
  </li>
  <li>
   Coach and mentor product managers and cross-functional teams on product management methodologies.
  </li>
  <li>
   Identify risks, dependencies, and strategic opportunities to improve product outcomes.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business, Engineering, Computer Science, or a related field (MBA is a plus).
  </li>
  <li>
   6+ years of product management experience, preferably within technology, AI, SaaS, or digital product environments.
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   Proven track record of defining product strategy and supporting successful product delivery.
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   Strong analytical and problem-solving skills with a data-driven approach.
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   Excellent communication, facilitation, and stakeholder management capabilities.
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   Experience working in Agile environments and collaborating with cross-functional teams.
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   Ability to influence without direct authority and drive alignment across teams.
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  </li>
 </ul>
 <strong>
  Preferred Skills
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 </strong>
 <ul>
  <li>
   Experience with AI/ML, automation, or platform-based products.
  </li>
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   Familiarity with product analytics tools such as Mixpanel, Amplitude, or GA4.
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  <li>
   Strong understanding of UX/UI principles and product design processes.
  </li>
  <li>
   Experience scaling product organizations or establishing product management frameworks.
   <br/>
  </li>
 </ul>
</div>


Product Management Consultant

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