customer service representitave - english

assistant sales manager

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customer service representative Jobs in Giza

customer service representative

customer service representitave - english Jobs in Giza

customer service and sales officer

British Council

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.
</b></p><p><b>Role title: Customer Service &amp; Sales Officer </b><b>&ndash; Join an Exceptional Team
</b></p><p>Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.
</p><p>We&rsquo;re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.
</p><p><b>Why Join Us?
</b></p><p><b>Professional Growth &amp; Development </b>Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.
</p><p><b>A Culture That Values You </b>We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.
</p><p><b>Be Part of a High‑Performing Team </b>Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.
</p><p><b>Role Purpose
</b></p><p>You&rsquo;ll ensure every student &mdash; whether new or returning &mdash; receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council&rsquo;s reputation for quality and trust.
</p><p><b>Main Accountabilities
</b></p><p>You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council&rsquo;s commitment to delivering a welcoming and professional experience.
</p><p>A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.
</p><p>To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.
</p><p><b>Qualifications &amp; Experience
</b></p><p><b>Essentials:
</b></p><ul><li>Comprehensive, proven experience as a customer service executive
</li><li>Self-motivated with a results-driven approach
</li><li>Excellent command of English &ndash; written and spoken &ndash; to connect confidently and clearly.
</li><li>University degree
</li></ul><p><b>Desirables:
</b></p><ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li></ul><ul><li>Hands-on experience with CRM software is a plus
</li></ul><p><b>Important Information
</b></p><ul><li>Number of positions: 2
</li><li>Location: 6th of October, Egypt
</li></ul><ul><li>Gross monthly salary: 16,600 EGP
</li></ul><ul><li>Job type: Full time
</li><li>Contract type: Fixed Term Contract (FTC)
</li></ul><ul><li>Deadline to receive applications: 11 August 2026
</li></ul><ul><li>Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off.<br>
</li></ul><p></p><p><b>This role is only open for candidates who have the right to live and work in the job location.
</b></p><p><b>Please note that all applications should be submitted in English only. </b><b>It is advisable to apply in advance to avoid any technical issues at the last moment
</b></p><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Customer Service and Sales Officer

Klivvr

<div>
 We&rsquo;re seeking a highly organized and detail-oriented Credit Documents &amp; KYC Archiving Officer to manage the secure storage and systematic archiving of credit and Know Your Customer (KYC) documents. This role is vital to ensuring compliance with regulatory requirements and internal policies related to document retention and data protection.
 <br/>
 <br/>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish and maintain an efficient physical filing system for credit and KYC documentation
  </li>
  <li>
   Archive all records in line with regulatory standards and company policies for accessibility and security
  </li>
  <li>
   Perform routine audits of archived files to verify compliance and identify any gaps or incomplete documentation
  </li>
  <li>
   Coordinate with Compliance, Risk, and Audit teams to ensure documents are readily available for inspections and reporting
  </li>
  <li>
   Apply best practices for document confidentiality and security to protect sensitive customer information
  </li>
  <li>
   Support document retrieval for both internal and external audits when required
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To succeed in the role, you&rsquo;ll need to have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates are welcome to apply.
  </li>
  <li>
   Previous experience in document management, archiving, or a similar role is preferred
  </li>
  <li>
   Basic proficiency in Microsoft Office tools (Word, Excel, Outlook)
  </li>
  <li>
   Strong attention to detail, organizational skills, and an understanding of data confidentiality requirements
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Credit Documents & KYC Archiving Officer

Madar Home Signatures

<div>
 <p>
  Now Hiring | Showroom Sales
 </p>
 <p>
  Are you passionate about sales and creating exceptional customer experiences?
 </p>
 <p>
  Madar Home Signatures is seeking a motivated
  <strong>
   Showroom Sales Consultant
  </strong>
  to represent our brand and help customers choose premium furniture that fits their lifestyle and needs.
 </p>
 <p>
  <strong>
   📍 Work Locations
  </strong>
 </p>
 <ul>
  <li>
   5A by The Waterway &ndash; New Cairo
  </li>
  <li>
   6th of October
  </li>
 </ul>
 <p>
  In This Role, You Will:
 </p>
 <ul>
  <li>
   Welcome customers and guide them throughout their showroom visit.
  </li>
  <li>
   Understand customer preferences and provide suitable furniture recommendations.
  </li>
  <li>
   Build trust with customers to create long-term relationships.
  </li>
  <li>
   Prepare quotations and follow up to convert inquiries into successful sales.
  </li>
  <li>
   Work closely with different departments to ensure a smooth purchasing and delivery process.
  </li>
  <li>
   Ensure the showroom is always organized and presented to the highest standards.
  </li>
 </ul>
 <p>
  Requirements:
 </p>
 <ul>
  <li>
   2&ndash;5 years of experience in retail, furniture, home d&eacute;cor, or luxury sales.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong customer service mindset.
  </li>
  <li>
   Self-motivated and target-oriented.
  </li>
  <li>
   Good command of English.
  </li>
 </ul>
 <p>
  Why Join Us?
 </p>
 <ul>
  <li>
   Competitive salary package.
  </li>
  <li>
   Rewarding commission structure.
  </li>
  <li>
   Career growth opportunities.
  </li>
  <li>
   Professional and collaborative work environment.
  </li>
 </ul>
 <p>
  📩 To apply, please send your CV to:
 </p>
 <p>
  nada.mostafa@madar-home.com
 </p>
 <p>
  <strong>
   Email Subject:
  </strong>
  Sales
 </p>
</div>


Sales  | New Cairo & 6th of October

Talent 360

<div><p><b>Talent 360 is hiring a Social Media Moderator to join our team.</b></p><p>
This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences. The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.</p>
About the Role<p>
As a Social Media Moderator at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels. You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.</p>
Key Responsibilities<ul><li>
Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels.</li><li>
Handle customer inquiries related to products, sizing, availability, orders, deliveries, exchanges, and returns.</li><li>
Resolve customer complaints and escalate complex cases to the appropriate departments when needed.</li><li>
Follow up with customers to ensure timely issue resolution and a positive customer experience.</li><li>
Monitor comments, reviews, and direct messages while maintaining the brand's tone of voice.</li><li>
Coordinate with the warehouse, operations, and e-commerce teams regarding order updates and customer requests.</li><li>
Record customer interactions and maintain accurate documentation of inquiries and resolutions.</li><li>
Identify recurring customer concerns and provide feedback to support service and operational improvements.</li><li>
Support promotional campaigns, product launches, and seasonal sales by responding to customer inquiries.</li><li>
Achieve customer service quality standards and response time targets.</li></ul>
Work Details<ul><li><b>
Company:</b> Talent 360</li><li><b>
Employment Type:</b> Full-time</li><li><b>
Work Model:</b> Hybrid</li><li><b>
Location:</b> Palm Hills, 6th of October</li><li><b>
Working Days:</b> Sunday to Thursday, plus every other Saturday (Remote).</li><li><b>
Working Hours:</b> 9:00 AM &ndash; 5:00 PM or 10:00 AM &ndash; 6:00 PM</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree.</li><li>
0&ndash;2 years of experience in customer service, social media moderation, online customer support, or a similar role.</li><li>
Previous experience in the fashion, retail, or e-commerce industry is preferred.</li><li>
Very good command of English (especially written) is required.</li><li>
Excellent written and verbal communication skills in Arabic.</li><li>
Strong customer service, problem-solving, and conflict resolution skills.</li><li>
Ability to manage multiple conversations simultaneously in a fast-paced environment.</li><li>
Familiarity with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.</li><li>
Good organizational skills and attention to detail.</li><li>
Proficiency in Microsoft Office and Google Workspace is an advantage.</li><li>
Positive attitude, strong teamwork skills, and customer-first mindset.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Medical Insurance</li><li>
Hybrid Working Model</li><li>
Flexible Working Hours</li></ul></div>

Social Media Moderator

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

Ethics HR

<p><b>Job Responsibilities:</b></p><ul><li>Manage and evaluate contracts, lead times, and pricing matrices with the core electrical and smart-device manufacturers in China.</li><li>Monitor global raw material costs (like copper, plastics, and electronics components) to negotiate better terms and anticipate price fluctuations.</li><li>Align purchase orders with sales forecasts and upcoming B2B project timelines to ensure manufacturing schedules in China match Saudi market demands.</li><li>Direct and optimize the shipping pipeline (mainly ocean freight) from Chinese ports to Saudi ports (such as King Abdulaziz Port in Dammam).</li><li>Track and optimize container capacity, freight rates, demurrages, and customs duties to maintain healthy product profit margins.</li><li>Ensure all imported electrical items, lighting, and smart switches comply with Saudi standards</li><li>Analyze historical sales data, B2B pipeline projections, and seasonality to predict exact stocking needs for over 5,000 active SKUs.</li><li>Lead the Sales and Operations Planning (S&amp;OP) process, acting as the bridge between the Sales/Project teams and Procurement to prevent stockouts or dead stock.</li><li>Balance the inventory holding costs against service levels, implementing dynamic reorder points and safety stock formulas.</li><li>Oversee the structural logistics network, ensuring smooth replenishment pipelines between the central Dammam hub, the upcoming Jeddah branch, and the main corporate divisions.</li><li>Establish strict Service Level Agreements (SLAs) for delivering electrical materials directly to large-scale project construction sites on time and in full (OTIF).</li><li>Optimize the company's internal distribution vehicles or manage third-party logistics (3PL) transport providers to ensure cost-effective regional distribution.</li><li>Oversee the integration of Supply Chain modules within the ERP system, connecting purchasing, inventory tracking (WMS), sales orders, and financial data.</li><li>Track, analyze, and present high-level supply chain metrics (e.g., Inventory Turnover Ratio, Cash-to-Cash Cycle Time, Supplier Lead Time Accuracy) to senior corporate leadership.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor Degree from a reputable university.</li><li>Minimum of 15 years' relevant experience.</li><li>Successful track of cost saving initiatives and digital transformation.</li><li>Fluency in English is a must.</li></ul><p>Pay: E&pound;16,162.65 - E&pound;24,687.42 per month</p><p>Work Location: In person</p>

Supply Chain Manager

Concentrix

<p><b>Inbound Sales Account</b></p><p><b>Salary is 22K gross +uncapped sales commission</b></p><p><b>Rotational shifts (24/7)</b><br/><b>Location: Smart Village, 6th of October 9</b><br/><b>Transportation is provided to the nearest pick-up point, with door-to-door</b><br/><b>transportation for ladies after 9:00 PM.</b><br/><b>medical, social, and life insurance are provided</b></p><p><b>Grads and dropouts only</b></p><p>Pay: E&pound;22,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you a graduate?</li><li>Are you okay with working rotational shifts?</li><li>Are you okay with working night/over night shifts? </li><li>Are you legally authorized to work in Egypt? (e.g., Egyptian citizen)</li><li>Are you ready to start training on the 1st of June?</li><li>Do you have any commitments for the upcoming 6 months?</li><li>(Question for male candidates) Did you complete the mandatory military service, or have you been exempt?</li></ul><p>Work Location: In person</p>

inbound sales agent

Explore 37+ Customer service and sales officer in Giza this August. Find roles across top companies and apply now to boost your career.