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customer service representative Jobs in Giza

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customer service specialist

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Envision Employment Solutions

<div>Envision Employment Solutions is currently looking for a QC Operator for one of our partners, a global leader in Information Technology Services &amp; Consulting!
Job Summary:
The QC Operator is responsible for ensuring the quality of the content digitized to prevent player or operator issues. They work closely with the QA specialist and the production manager to ensure that quality standards are met, and deliverables meet the clients' requirements.
Responsibilities:<ul><li>
Based on statistic groups, verify audio/video content to identify any defects or anomalies, including audio and video quality issues due to our setup (players/converters/encoders) or by our operators (truncated content, wrong digitization comments, misuse of the tools, etc.) and communicate with the QA Specialist to take the actions needed to stop the issues.</li><li>
Regularly make comparisons with original content (carriers) to exclude any problems generated by our operational setups or via operators.</li><li>
Use Customer&rsquo;s QC Tool and any Assisted QC software used by customer to identify and correct migration errors, as needed.</li><li>
Identify the timings and frequency of problems to ensure quality deliverables.</li><li>
Escalate issues to the Supervisor.</li><li>
Follow company procedures and use the QC forms to give conclusions of the problems detected by client.</li><li>
Always follow Customer's ISMS Information Security Management Systems.</li></ul> 

Requirements 
<ul><li>
1 year experience working with audiovisual format and tools related to those formats</li><li>
Deep understanding of audiovisual formats, codecs, and signal integrity.</li><li>
Proficiency in media editing and QC tools.</li><li>
Basic knowledge of metadata handling and preservation formats.</li><li>
Adherence to quality control protocols and checklists.</li></ul>
Behavioral &amp; Social:<ul><li>
Effective Communication: Clear reporting of issues; communicates constructively with colleagues and supervisors</li><li>
Team Collaboration: Works harmoniously in a cross-functional and international team</li><li>
Service Mindset: Understands internal client needs and ensures delivery standards are met</li><li>
Engagement &amp; Responsibility: Demonstrates ownership of tasks and proactive follow-up</li><li>
Stress Resilience: Maintains performance quality under pressure or repetitive tasks.</li><li>
Initiative: Proposes improvements to tools, processes, and quality benchmarks.</li></ul></div>

QC Operator

Talent 360

<div>Rosalt&egrave; is looking for an Export Sales Specialist to drive sales growth across regional Rosalt&egrave;, a fast-growing FMCG company in international trade and distribution, is hiring an Export Sales Specialist to drive sales growth across regional markets. This role focuses on achieving targets, expanding market presence, and building strong relationships with distributors and partners.
Key Responsibilities:<ul><li>
Manage and grow sales activities in regional markets.</li><li>
Achieve monthly, quarterly, and annual sales targets.</li><li>
Build and maintain relationships with distributors, wholesalers, and key accounts.</li><li>
Identify new opportunities and expand the customer base.</li><li>
Negotiate pricing, terms, and agreements.</li><li>
Monitor market trends and competitor activities.</li><li>
Coordinate with internal teams for smooth order fulfillment.</li><li>
Prepare forecasts, reports, and market insights.</li><li>
Represent Rosalt&egrave; in regional meetings and trade events.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business, Sales, Marketing, or related field.</li><li>
4+ years of sales experience (FMCG preferred).</li><li>
Experience in regional/international markets is an advantage.</li><li>
Strong negotiation and relationship management skills.</li><li>
Excellent communication in Arabic &amp; English (bilingual preferred).</li><li>
Results-driven mindset with commercial awareness.</li><li>
Willingness to travel regionally when required.</li></ul> 
 
 
Benefits 
<ul><li>
Competitive salary based on experience.</li><li>
Medical insurance coverage.</li><li>
Company‑provided mobile phone, SIM card, and laptop.</li><li>
Opportunity to work with expanding FMCG brands.</li><li>
Dynamic, performance-driven environment.</li></ul></div>

Export Sales Specialist - Rosaltè (FMCG)

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
 </li>
 <li>
 Support the execution of brand campaigns and ensure consistency across all visuals.
 </li>
 <li>
 Adapt master creative concepts into various formats and sizes.
 </li>
 <li>
 Edit and retouch images, source stock photos, and prepare final artwork for production.
 </li>
 <li>
 Collaborate with the marketing team, copywriters, and external agencies when needed.
 </li>
 <li>
 Keep up to date with design trends, tools, and best practices.
 </li>
 <li>
 Organize and manage creative assets and design files.
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Visual Communication, or a related field.
 </li>
 <li>
 0&ndash;2 years of professional experience in graphic design.
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
 </li>
 <li>
 Strong sense of layout, typography, color, and attention to detail.
 </li>
 <li>
 Portfolio demonstrating creativity and technical skill.
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Basic understanding of printing processes and digital formats.
 </li>
 <li>
 Familiarity with motion graphics or simple animation is a plus.
 </li>
 <li>
 Knowledge of Canva, Figma, or other collaborative design tools.
 </li>
 <li>
 Interest in real estate, architecture, or corporate branding is a bonus.
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Junior Graphic Designer

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 
 
 
 Key Responsibilities:
 
 
 
 Secure Cloud Deployment:
 
 
 <ul>
 <li>
 Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
 </li>
 <li>
 Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
 </li>
 <li>
 Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
 </li>
 <li>
 Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
 </li>
 <li>
 Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
 </li>
 <li>
 Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
 </li>
 <li>
 Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 8+ years of experience in security engineering, cloud security, or platform engineering roles.
 </li>
 <li>
 Hands-on experience securing production workloads in AWS and GCP.
 </li>
 <li>
 Strong experience designing and securing Infrastructure as Code using Terraform.
 </li>
 <li>
 Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
 </li>
 <li>
 Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
 </li>
 <li>
 Experience embedding security controls into CI/CD pipelines.
 </li>
 <li>
 Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
 </li>
 <li>
 Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
 </li>
 <li>
 Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
 </li>
 <li>
 Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
 
 
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Security Engineer (Bangkok Based, Relocation Support)

Medmark Egypt

<div>
 <ul>
 <li>
 Validate the customer case in order to reach the best possible outcome while deciding the best route to handle the request.
 </li>
 <li>
 Follow-up on the customer case progress keeping the client updated throughout the process till resolution.
 </li>
 <li>
 Communicate with the client with all available communication channels (
 
 phone calls, e-mails, meetings etc&hellip;
 
 )to provide full information needed for the service process.
 </li>
 <li>
 Record all customer interactions and relay customer queries to concerned parties following agreed process.
 </li>
 <li>
 Handle escalation received by team members.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications Required:
 
 <ul>
 <li>
 &middot; Bachelor Degree in
 
 Pharmacy or Biotechnology is a Must
 
 .
 </li>
 <li>
 &middot;
 
 2-4 Years of experience in the medical field
 
 is preferred.
 </li>
 <li>
 &middot; Excellent command of the English language is a must.
 </li>
 </ul>
 
 
 
 
 Work Location: Mohandseen.
 
 
 
 
 
 Transportation is provided.
 
</div>

Medical Case Management

Misr Life Insurance

Job Summary Join our dynamic team as an Insurance Agent and become a vital part of helping clients protect what matters most! In this energetic role, you will leverage your sales expertise to connect with potential customers, understand their needs, and recommend tailored insurance solutions. Your enthusiasm and communication skills will drive customer engagement, ensuring they receive comprehensive coverage options that fit their lifestyles. This paid position offers an exciting opportunity to grow your career in a fast-paced, customer-focused environment where your efforts directly impact clients&rsquo; peace of mind.Duties<ul><li>Engage with prospective clients through outside sales efforts, including telemarketing and community outreach, to promote insurance products.</li><li>Conduct detailed analysis of client needs to recommend appropriate insurance policies, ensuring clarity and transparency.</li><li>Negotiate policy terms and premiums with clients to reach mutually beneficial agreements.</li><li>Manage sales administration tasks such as processing applications, updating client records, and maintaining accurate documentation.</li><li>Collaborate with marketing teams to develop strategies that attract new customers and retain existing ones.</li><li>Provide exceptional customer service by addressing inquiries, explaining policy details, and assisting with claims processes.</li><li>Support benefits administration by explaining coverage options and assisting clients in understanding their policies.</li></ul>Requirements<ul><li>Proven experience in outside sales or retail sales environments with a strong track record of meeting or exceeding targets.</li><li>Excellent negotiation and communication skills to build rapport with diverse clients.</li><li>Multilingual or bilingual abilities are highly desirable to serve a broader customer base effectively.</li><li>Strong analysis skills to assess client needs and recommend suitable insurance solutions.</li><li>Familiarity with sales administration tools and CRM systems for managing customer information efficiently.</li><li>Knowledge of HIPAA regulations is a plus for handling sensitive health-related insurance products responsibly.</li><li>Ability to work independently in telemarketing efforts while maintaining a team-oriented mindset. Join us if you're passionate about helping people secure their futures through innovative insurance solutions! We value energetic professionals who thrive on building relationships, delivering outstanding service, and making a positive impact every day.</li></ul>Job Type: ContractPay: From E&pound;8,000.00 per monthWork Location: In person

Insurance Agent

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