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Mars EC

Technical Support SpecialistWe are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.Guide customers through step-by-step solutions for hardware, software, and connected device issues.Escalate complex technical problems when necessary while ensuring proper follow-up.Document customer interactions and technical solutions accurately.Maintain a high level of customer satisfaction by delivering exceptional service.Stay up to date with product knowledge, troubleshooting procedures, and new technologies.RequirementsClear and highly understandable spoken English, ideally with little to no noticeable accent.Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.Candidates with an engineering degree or other technical educational background will be given priority.Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.Ability to explain technical concepts in a simple and customer-friendly manner.Strong attention to detail and the ability to work effectively in a fast-paced environment.Comfortable using multiple software tools and support platforms simultaneously.Ability to work independently as well as collaboratively within a team.Preferred QualificationsPrevious experience in a technical support or help desk role.Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.Experience working in a customer support or contact center environment is an advantage.What We OfferCompetitive salary and performance-based incentives.Comprehensive training and continuous professional development.Career growth opportunities within a dynamic and supportive team.A collaborative work environment focused on learning and innovation.If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.Pay: From E&pound;16,000.00 per monthWork Location: In person

Technical Support Specialist

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
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 Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
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 Support the execution of brand campaigns and ensure consistency across all visuals.
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 Adapt master creative concepts into various formats and sizes.
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 Edit and retouch images, source stock photos, and prepare final artwork for production.
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 Collaborate with the marketing team, copywriters, and external agencies when needed.
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 Keep up to date with design trends, tools, and best practices.
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 Organize and manage creative assets and design files.
 
 
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 Skills, Knowledge And Experience
 
 
 
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 Bachelor's degree in Graphic Design, Visual Communication, or a related field.
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 0&ndash;2 years of professional experience in graphic design.
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 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
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 Strong sense of layout, typography, color, and attention to detail.
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 Portfolio demonstrating creativity and technical skill.
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 Ability to work under pressure and meet tight deadlines.
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 Basic understanding of printing processes and digital formats.
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 Familiarity with motion graphics or simple animation is a plus.
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 Knowledge of Canva, Figma, or other collaborative design tools.
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 Interest in real estate, architecture, or corporate branding is a bonus.
 
 
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 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
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Junior Graphic Designer

Orascom Investment Holding

<div>
 
 Position: AV&amp;L Show Operator
 
 
 
 
 Organization:
 
 OSL for Entertainment Projects
 
 
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 
 
 
 LinkedIn account:
 
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 
 
 
 Job Description:
 
 
 
 
 The
 
 AV&amp;L Show Operator
 
 is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Nightly Show Operations &amp; Cue Execution
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 Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
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 Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
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 Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
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 Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
 
 
 
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 2. Pre-Show Preparation &amp; Enclosure Oversight
 
 
 
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 System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
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 Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
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 Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
 
 
 
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 3. Preventive Maintenance &amp; Basic Troubleshooting
 
 
 
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 Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
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 Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
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 First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
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 Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
 
 
 
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 4. Status Reporting, Shift Handovers &amp; Team Leadership
 
 
 
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 System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
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 Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
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 Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
 
 
 
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 5. Special Events &amp; Infrastructure Restoration
 
 
 
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 Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
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 System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
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 Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
 
 
 
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 6. Translation System &amp; General Safety Discipline
 
 
 
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 Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
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 Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
 
 
 
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 Qualifications:
 
 
 
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 1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
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 Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
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 Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
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 Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
 
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</div>

AV&L Show Operator

Explore 3+ Buyer specialist in Giza this August. Find roles across top companies and apply now to boost your career.

3 buyer specialist jobs In Giza

Technical Support Specialist

Junior Graphic Designer

AV&L Show Operator