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contact center agent (banking) Jobs in Giza

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customer service representative Jobs in Giza

customer service representative

customer service representitave - english Jobs in Giza

customer service representitave english

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
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 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Medmark Egypt

<div>
 <ul>
 <li>
 Validate the customer case in order to reach the best possible outcome while deciding the best route to handle the request.
 </li>
 <li>
 Follow-up on the customer case progress keeping the client updated throughout the process till resolution.
 </li>
 <li>
 Communicate with the client with all available communication channels (
 
 phone calls, e-mails, meetings etc&hellip;
 
 )to provide full information needed for the service process.
 </li>
 <li>
 Record all customer interactions and relay customer queries to concerned parties following agreed process.
 </li>
 <li>
 Handle escalation received by team members.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications Required:
 
 <ul>
 <li>
 &middot; Bachelor Degree in
 
 Pharmacy or Biotechnology is a Must
 
 .
 </li>
 <li>
 &middot;
 
 2-4 Years of experience in the medical field
 
 is preferred.
 </li>
 <li>
 &middot; Excellent command of the English language is a must.
 </li>
 </ul>
 
 
 
 
 Work Location: Mohandseen.
 
 
 
 
 
 Transportation is provided.
 
</div>

Medical Case Management

Talaat Moustafa Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Sales Negotiation:
 
 Effectively sell TMG&rsquo;s properties through comprehensive negotiation strategies.
 </li>
 <li>
 
 Relationship Management:
 
 Cultivate and maintain positive business relationships with customers to enhance rapport and trust.
 </li>
 <li>
 
 Lead Generation:
 
 Proactively reach out to potential customers through referrals and networking.
 </li>
 <li>
 
 Target Achievement:
 
 Meet and exceed agreed-upon sales targets and deadlines.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Marketing, or a related field.
 </li>
 <li>
 No experience Needed
 </li>
 <li>
 Excellent command of English; proficiency in additional languages is a plus.
 </li>
 <li>
 Strong communication skills and a proven ability to work effectively in a team.
 </li>
 <li>
 Willingness to work from alternate locations as needed.
 </li>
 <li>
 Commitment to delivering exceptional customer service.
 </li>
 </ul>
 
 
 
</div>

Sales Consultant

Work wonders 

Job Title: International Account AdvisorCompany: VOD UKLocation: HybridJob Type: Full-timeAbout Us:LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!Job Description:We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.Job Details:Receiving calls from the Uk<ul><li>Hybrid job (2 days on-site, 3 days remote)</li><li>PC or laptop will be provided</li><li>Grads &amp; Dropouts</li><li>B2+ up to C1 English level</li></ul>Working Hours:<ul><li>8 working hours with an hour break</li><li>Rotational shifts</li><li>Rotational weekend (2 days)</li><li>No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)</li></ul>Benefits:<ul><li>Social Insurance (from day one)</li><li>Medical Insurance (after training)</li><li>Connectivity Allowance (650 LE)</li><li>Transportation</li></ul>How to Apply:If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgencyJob Type: Full-timePay: From E&pound;13,000.00 per monthWork Location: Hybrid remote in Smart Village

Customer Service Representative

Asesora International

Core Responsibilities<ul><li>Lead Generation &amp; Sales: Contact prospective leads and existing customers to promote products or services, following established sales scripts.</li><li>Deal Closing: Negotiate pricing, overcome customer objections, and close sales over the phone. Dancers</li><li>Customer Retention: Maintain strong client relationships, handle grievances to preserve company reputation, and promote repeat business.</li><li>Database Management: Accurately update and maintain customer records in the CRM database, including call notes and sales outcomes.</li><li>Product Knowledge: Stay updated on product features, industry trends, and competitor offerings to make effective recommendations.</li></ul>Key Skills &amp; Requirements<ul><li>Persuasive Communication: Exceptional verbal communication and active listening skills to build quick rapport and convey value.</li><li>Resilience: Ability to remain calm and motivated in a fast-paced, high-pressure, and target-driven environment.</li><li>Tech Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot), dialing software, and basic data entry.</li><li>Negotiation: The ability to address doubts, pivot conversations, and turn difficult leads into buying customers.</li></ul>Common Qualifications<ul><li>Experience: Previous experience in sales, telemarketing, or customer service is highly valued but entry-level roles exist.</li><li>Education: A high school diploma is typically the minimum requirement, though a degree in Business, Marketing, or Communications can be advantageous.</li><li>Language Skills: Bilingual proficiency is frequently required for localized roles (e.g., in the UAE, fluency in English, Arabic is often necessary depending on the target market).</li></ul>Work Location: In person

Telesales Executive

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Operational Functions
<ul><li> Perform and handle counting, sorting, bundling of bank cash notes and related functions in the cash area.
</li></ul><ul><li> Provide administrative support to the branch departments.</li></ul>
<ul><li> Count all teller&rsquo;s currencies &amp; coins, compares and verifies totals against receipts.</li></ul>
<ul><li> Complete work in accordance with agreed time.</li></ul>
<ul><li> Follow Bank policies and procedures to accurately fill out and file or distribute all paperwork</li></ul>
. Check counterfeit currencies, checks and identities. 
Reporting
Handle the Bank &amp; Customer cash notes efficiently and raise any problems to the Head Teller.<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications:
<ul><li> Completed high school education / Diploma
</li></ul><ul><li> (0-2) Years of experience</li></ul>
Skills:
<ul><li> Good command of English and Arabic languages.
</li></ul><ul><li> Communication Skills</li></ul>
<ul><li> Problem Solving Skills</li></ul>
<ul><li> Service Oriented</li></ul>
<ul><li> Process Oriented</li></ul>
Adept in using basic software such as office, internet and e-mail.<div> 
</div></div><div>
Primary Location: Egypt-Giza-NEW OCTOBER BRANCH</div><div>
Job: Back Office</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

Cash Counting Sub-Clerk -October & Giza Area (People With Disabilities)

Mazeed

<div><h2 class="jobSectionHeader">About us</h2>
mazeed is a financial management platform that helps businesses automate accounting, simplify tax compliance, and stay ready for e-invoicing through a combination of localized software (SaaS) and Finance-as-a-Service (FaaS). We work with SMEs and growing companies across the GCC, enabling them to operate with clarity, control, and confidence.
We are building the infrastructure for the next phase of financial compliance and digital transformation in the region, with a strong focus on e-invoicing and scalable financial operations<h2 class="jobSectionHeader">
Job Purpose</h2>
The Senior AR Accountant is responsible for end-to-end ownership of the Accounts Receivable function, including invoicing cycles, AR lifecycle management, revenue controls, and coordination with Sales and Operations. This role is critical for cash collection, revenue accuracy, and management reporting.<h2 class="jobSectionHeader">
Primary Responsibilities</h2>
AR Ownership &amp; Invoicing<ul><li>
Own the monthly invoicing cycle for recurring and one-time services.</li><li>
Validate invoices against contracts, approved pricing, MRR, and service start dates.</li><li>
Ensure accurate handling of advances, AR balances, and rebilling logic.</li></ul>
AR Lifecycle Management<ul><li>
Maintain AR aging and collection status for all clients.</li><li>
Execute client actions: holds, suspensions, cancellations (FaaS &amp; SaaS) per policy.</li><li>
Coordinate with Ops and CS teams on overdue balances and service status.</li></ul>
Revenue &amp; Collections Control<ul><li>
Record and reconcile receipts from Stripe, banks, and cash.</li><li>
Ensure revenue recognition aligns with contracts and actual collections.</li><li>
Maintain and control AR trackers and supporting schedules.</li></ul>
Reporting &amp; Management Support<ul><li>
Prepare AR aging, collection summaries, and churn inputs.</li><li>
Support management reporting (revenue by stream, country, client status).</li><li>
Provide accurate inputs for cashflow forecasting and fund requests.</li></ul>
Systems &amp; Coordination<ul><li>
Work across ERP, billing tools, Ops portal, and CRM.</li><li>
Coordinate with Sales, Ops, and Finance to resolve discrepancies.</li><li>
Support audits and internal reviews related to AR and revenue.</li></ul><h2 class="jobSectionHeader">
Core Values</h2>
Being a mazeeder, our promise to customers, internal teams, HR and Leadership is to demonstrate our core values in our daily interactions and quality of work:<ul><li>
Integrity</li><li>
Customer Obsession</li><li>
Simplicity</li><li>
Growth Mindset</li><li>
Innovation</li><li>
Empowerment</li></ul><h4 class="jobSectionHeader">
Essential Skills and Qualifications</h4>
Bachelor&rsquo;s degree in Accounting or Finance.
4&ndash;6 years in Accounts Receivable or Revenue Accounting.
Mandatory experience in SaaS / subscription-based or recurring billing environments.
Proven ownership of invoicing and AR lifecycle (not data entry only).
Strong Excel skills (aging, trackers, reconciliation models).
Experience with ERPs and online payment gateways (Stripe or similar).
Ability to work across multiple systems and reconcile differences.
Strong English communication (written &amp; verbal).
High ownership and accountability with strong coordination and follow-up skills.<h4 class="jobSectionHeader">
Your KPIs:</h4><ul><li>
Collections Rate Achievement</li><li>
AR Ageing Management</li><li>
Revenue &amp; AR Reconciliation Accuracy</li><li>
AR Month-End Close Timeliness</li><li>
Monthly Business Review MRR reporting Accuracy</li></ul></div>

Senior AR Accountant

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