airlines customer support | english Jobs in Giza

airlines customer support | english

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contact center agent (banking) Jobs in Giza

contact center agent (banking)

english speakers customer service Jobs in Giza

english speakers customer service

portuguese customer service representative

Intelcia

Job Opportunity: Customer Service Specialist (Portuguese Speakers).We are currently recruiting fluent Portuguese speakers to join our international team.We have recently updated our compensation package to attract top talent. Compensation Package:Base Salary: 25,000 EGP Net per month.Performance Bonus: Up to 160 EUR monthly based on KPIs.Key Responsibilities:Provide high-quality customer support via chat.Handle inquiries efficiently while maintaining professional service standards.Requirements:Native or advanced fluency in Portuguese (B2/C1).Strong communication, problem-solving, and time-management skills.Ability to work effectively under pressure and meet team targets.How to Apply: Please send your updated CV to +201505361197 with the subject line &quot;Portuguese Application&quot; or reach out directly via private message.Job Type: Full-timePay: Up to E&pound;35,000.00 per monthWork Location: In person

Portuguese Customer service representative

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Budget
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs
Service Quality
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative
Reports / Analysis
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists
Policies, Processes and Procedures
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day-to-day management
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work
Compliance
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks<div> 
</div></div><div>
Qualifications<div></div> 
Qualifications &amp; Experience
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager
&sect; Good command of English and Arabic languages
&sect; Must be capable of using basic computer software such as Office, Internet and email
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.
Skills
&sect; Selling skills
&sect; Customer centric
&sect; Quantitative and qualitative analytical skills
Excellent Communication and negotiation skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

Misr Life Insurance

Job Summary Join our dynamic team as an Insurance Agent and become a vital part of helping clients protect what matters most! In this energetic role, you will leverage your sales expertise to connect with potential customers, understand their needs, and recommend tailored insurance solutions. Your enthusiasm and communication skills will drive customer engagement, ensuring they receive comprehensive coverage options that fit their lifestyles. This paid position offers an exciting opportunity to grow your career in a fast-paced, customer-focused environment where your efforts directly impact clients&rsquo; peace of mind.Duties<ul><li>Engage with prospective clients through outside sales efforts, including telemarketing and community outreach, to promote insurance products.</li><li>Conduct detailed analysis of client needs to recommend appropriate insurance policies, ensuring clarity and transparency.</li><li>Negotiate policy terms and premiums with clients to reach mutually beneficial agreements.</li><li>Manage sales administration tasks such as processing applications, updating client records, and maintaining accurate documentation.</li><li>Collaborate with marketing teams to develop strategies that attract new customers and retain existing ones.</li><li>Provide exceptional customer service by addressing inquiries, explaining policy details, and assisting with claims processes.</li><li>Support benefits administration by explaining coverage options and assisting clients in understanding their policies.</li></ul>Requirements<ul><li>Proven experience in outside sales or retail sales environments with a strong track record of meeting or exceeding targets.</li><li>Excellent negotiation and communication skills to build rapport with diverse clients.</li><li>Multilingual or bilingual abilities are highly desirable to serve a broader customer base effectively.</li><li>Strong analysis skills to assess client needs and recommend suitable insurance solutions.</li><li>Familiarity with sales administration tools and CRM systems for managing customer information efficiently.</li><li>Knowledge of HIPAA regulations is a plus for handling sensitive health-related insurance products responsibly.</li><li>Ability to work independently in telemarketing efforts while maintaining a team-oriented mindset. Join us if you're passionate about helping people secure their futures through innovative insurance solutions! We value energetic professionals who thrive on building relationships, delivering outstanding service, and making a positive impact every day.</li></ul>Job Type: ContractPay: From E&pound;8,000.00 per monthWork Location: In person

Insurance Agent

2P Perfect Presentation

<div>
 
 
 Role and Responsibilities:
 
 
 
 &bull; Implement, configure, operate and troubleshoot various Network Security solutions including NGFW, Dedicated IPS, SD-WAN, MDM, Secure Mail Gateways, Endpoint Management, Application Delivery Controllers, SWG (Web Proxy Solutions) and Global Traffic Managers
 
 
 &bull;Deploy and manage Web Application Firewall (WAF) solutions to protect web applications from security threats and vulnerabilities.
 
 
 &bull;Implement and support DNS Security solutions to safeguard DNS infrastructure and prevent malicious activity. &bull; Analyze and troubleshoot technical issues for clients, customers, and internal teams. &bull; Demonstrate strong understanding of core networking concepts including TCP/IP, SSL/TLS, VLANs, routing, switching, NAT, DNS, and DHCP.
 
 
 &bull; Demonstrate clear in depth understanding in security technologies including SSL/TLS encryption, IPsec, HTTPS, SSH, PKI, firewall policies, IDS/IPS, WAF, endpoint security, anti-malware, threat detection, and network defense mechanisms. &bull; Understand customer technical requirements, business objectives, and security strategy. &bull; Work proactively and collaboratively with customers to assess needs and recommend secure solutions. &bull; Develop High-Level Design (HLD) and Low-Level Design (LLD) documentation. &bull; Provide L2 support for operational network security issues and coordinate with L3 Network security engineers for advanced and escalated issues.
 
 
 &bull; Ensure daily , weekly and monthly operational tasks are scheduled and executed as per defined processes. &bull; Analyze, diagnose, and resolve incidents and service requests within defined SLA timelines. &bull; Act as a primary point of contact for monitoring, owning, and resolving security-related incidents. &bull; Log, categorize, prioritize, and assign security incidents and service requests appropriately. &bull; Translate customer requirements into practical, secure technical solutions. &bull; Configure and manage IP routing protocols and automatic failover mechanisms between connections. &bull; Provide onsite and remote support as required. &bull; Implement and troubleshoot various VPN technologies (IPSec, SSL VPN, Site-to-Site, Remote Access). &bull; Collaborate with team members and share hands-on expertise across network security platforms. &bull; Demonstrate understanding of MSP processes including SLAs, ticket handling, escalation, and engineering-to-operations handoff. &bull; Perform migration of network security systems while maintaining service continuity. &bull; Maintain accurate and complete documentation including topology diagrams and configuration records. &bull; Analyze logs and security data to provide detailed reports and root cause analysis (RCA). &bull; Manage multiple customers and projects simultaneously in a dynamic environment. &bull; Participate in rotational on-call support as per company policy.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull; 4+ years of experience in Network Security. &bull; Strong analytical and troubleshooting mindset. &bull; Clear communication and strong documentation skills. &bull; Team-oriented, proactive, and detail-focused. &bull; Ability to work under pressure in 24&times;7 environments. &bull; Open to travel abroad when required. &bull; Experience working in an MSP environment is preferred. &bull; Bachelor&rsquo;s degree in IT, Computer Science, or Engineering. &bull; Professional certification in Network Security domain (CCNP Security, PCNSE/PNSE, NSE, JNCIP-Sec, F5 Certified, or equivalent). &bull; Experience working in large enterprise and dynamic environments. &bull; Self-motivated, adaptable, and approachable with excellent written and verbal English communication skills.
 
</div>

L2 Network Security Engineer

Linah Group

<div>Lead and execute the company&rsquo;s sales strategy across B2B and B2C channels to drive revenue growth
Achieve monthly and quarterly sales targets while ensuring consistent performance improvement
Develop and implement effective sales plans aligned with overall business objectives
Identify and acquire new B2B clients (cafes, restaurants, retailers, corporate accounts)
Expand distribution channels, partnerships, and market presence
Build, manage, and strengthen relationships with key accounts to ensure long-term partnerships
Negotiate contracts, pricing, and commercial agreements with clients
Ensure high levels of customer satisfaction, retention, and service quality
Lead, coach, and develop the sales team to achieve targets and enhance performance
Set KPIs, monitor team productivity, and ensure alignment with company goals
Manage sales pipelines, forecasts, and key performance metrics
Prepare and present regular sales reports and insights to management
Coordinate with operations and production teams to ensure timely order fulfillment
Monitor market trends, customer needs, and competitor activities
Provide insights and recommendations to improve pricing, promotions, and product offerings
Identify new business opportunities and contribute to the company&rsquo;s growth strategy 
Requirements 
 
Education<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field
</li></ul>Experience<ul><li>
4&ndash;7 years of experience in sales, preferably in FMCG or F&amp;B
</li><li>Proven experience in B2B sales (HORECA / retail accounts) is a must</li><li>
Previous experience in a supervisory or managerial role is preferred
</li><li>Experience in modern trade and e-commerce is a must
</li></ul>Technical Skills<ul><li>
Strong knowledge of sales planning and pipeline management
</li><li>Familiarity with CRM systems and sales reporting tools
</li><li>Experience with e-commerce platforms and online sales channels
</li><li>Understanding of FMCG market dynamics and distribution channels
</li><li>Data analysis and forecasting experience is a plus</li></ul> 

Benefits 
<ul><li>
Social insurance coverage</li></ul></div>

Key Accounts Manager (HORECA) "CookieVore"

Concentrix

We&rsquo;re currently hiring Customer Service Representatives (English Speakers) to join our team!Location: 6th of October City (On-site)Salary: Up to 20,000 EGP Gross (including night &amp; overnight allowances)Work Setup:<ul><li>Rotational shifts (weekly schedule)</li><li>24/7 operations</li><li>9 working hours per day, including:</li><li>45 minutes lunch break</li><li>Breaks (15 + 15)</li></ul>✅ Requirements:<ul><li>English level B2 or higher</li><li>Flexibility to work rotational shifts</li></ul>Benefits:<ul><li>Transportation provided</li><li>✅ Door-to-door transportation for females (for shifts ending between 9 PM &ndash; 5 AM)</li><li>Medical insurance</li><li>Social insurance</li><li>Stable and professional work environment</li></ul>Interested? Apply now or send your CV via WhatsApp / Message to get started!Text Me on +201080017372Pay: E&pound;18,000.00 - E&pound;20,000.00 per monthApplication Question(s):<ul><li>Are you Egyptian?</li></ul><ul><li>Do you have any social insurance or pension?</li><li>Do you have any commitments for the upcoming 6 months?</li><li>(For male candidates) What is your military status?</li></ul>Work Location: In person

English Speakers Customer Service

Pixelogic Media

<div>Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.
Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).
To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.
Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you&rsquo;re passionate about entertainment, innovation and customer service excellence! 
Requirements 
<ul><li>
Bachelor degree in mass communication, media or relevant majors. (undergrads are welcome to apply).</li><li>
High level of attention to detail.</li><li>
High level of organizational skills.</li><li>
High level of integrity and ethics.</li><li>
Ability to work independently.</li><li>
Excellent verbal and written communication skills.</li><li>
Problem solving skills.</li></ul>
Responsibilities<ul><li>
Inspecting linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues as well as perform checks for subtitles and closed captions.</li><li>
Following and completing QC Checklists.</li><li>
To be able to identify errors and artifacts and report these findings into a database system in a clear, concise and easy-to-read manner.</li><li>
Abide by security policies and protect information assets entrusted to you.</li><li>
Duties require high level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment.</li><li>
To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry.</li><li>
Other related tasks as assigned to fulfill responsibilities.</li></ul></div>

Media QC Operator

Explore 22+ Portuguese customer service representative in Giza this June. Find roles across top companies and apply now to boost your career.