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talent acquisition specialist

Mars EC

Technical Support SpecialistWe are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.Guide customers through step-by-step solutions for hardware, software, and connected device issues.Escalate complex technical problems when necessary while ensuring proper follow-up.Document customer interactions and technical solutions accurately.Maintain a high level of customer satisfaction by delivering exceptional service.Stay up to date with product knowledge, troubleshooting procedures, and new technologies.RequirementsClear and highly understandable spoken English, ideally with little to no noticeable accent.Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.Candidates with an engineering degree or other technical educational background will be given priority.Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.Ability to explain technical concepts in a simple and customer-friendly manner.Strong attention to detail and the ability to work effectively in a fast-paced environment.Comfortable using multiple software tools and support platforms simultaneously.Ability to work independently as well as collaboratively within a team.Preferred QualificationsPrevious experience in a technical support or help desk role.Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.Experience working in a customer support or contact center environment is an advantage.What We OfferCompetitive salary and performance-based incentives.Comprehensive training and continuous professional development.Career growth opportunities within a dynamic and supportive team.A collaborative work environment focused on learning and innovation.If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.Pay: From E&pound;16,000.00 per monthWork Location: In person

Technical Support Specialist

Information Technology Industry Development Agency, ITIDA

<div>
 
 Job Purpose:
 
 
 
 
 
 The Digital Forensics Examiner is responsible for acquiring, preserving, analyzing, and presenting digital evidence from computers, mobile devices, networks, and cloud storage in support of criminal investigations, civil litigation, and cybersecurity incidents. The examiner must follow forensically methods to ensure evidence integrity and testify in court as an expert witness when required.
 
 
 
 
 
 Job Accountabilities:
 
 
 
 
 <ul>
 <li>
 Evidence Acquisition &amp; Preservation:
 </li>
 <li>
 Securely seize, image, and analyze digital evidence from computers, smartphones, IoT devices, and network logs.
 </li>
 <li>
 Forensic Analysis:
 </li>
 <li>
 Conduct file recovery (deleted, encrypted, or damaged data).
 </li>
 <li>
 Examine hard drives, RAM, mobile devices, and cloud data for traces of illicit activity.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Testimony:
 
 
 
 
 
 <ul>
 <li>
 Prepare detailed forensic reports for law enforcement.
 </li>
 <li>
 Serve as an expert witness in court proceedings.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Cybersecurity, Digital Forensics, or a related field.
 </li>
 <li>
 Certain Certifications are a plus:
 </li>
 <li>
 Certified Forensic Computer Examiner (CFCE).
 </li>
 <li>
 GIAC Certified Forensic Analyst (GCFA).
 </li>
 <li>
 EnCase Certified Examiner (EnCE).
 </li>
 <li>
 Certified Information Systems Security Professional (CISSP)
 </li>
 </ul>
 
 
 
 
 
 Required Experience:
 
 
 
 
 
 <ul>
 <li>
 8 - 10 years in digital forensics, and/or cybersecurity investigations.
 </li>
 <li>
 Proficiency in some forensic tools is needed:
 </li>
 <li>
 FTK (Forensic Toolkit), Autopsy, X-Ways, Cellebrite (UFED), EnCase, Volatility (memory forensics).
 </li>
 <li>
 Knowledge of file systems (NTFS, FAT, APFS, EXT4) and data carving techniques
 </li>
 <li>
 Experience with network forensics (Wireshark, log analysis) and malware reverse engineering.
 </li>
 <li>
 Familiarity with OSINT (Open-Source Intelligence) tools for investigations.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 
 
 ﻿
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Ability to pay attention to detail while handling multiple, simultaneous projects.
 </li>
 <li>
 Excellent written and verbal communication (must produce clear forensic reports).
 </li>
 <li>
 Excellent report writing skills.
 </li>
 </ul>
 
 
 
</div>

Digital Forensics Examining Lead

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
 </li>
 <li>
 Support the execution of brand campaigns and ensure consistency across all visuals.
 </li>
 <li>
 Adapt master creative concepts into various formats and sizes.
 </li>
 <li>
 Edit and retouch images, source stock photos, and prepare final artwork for production.
 </li>
 <li>
 Collaborate with the marketing team, copywriters, and external agencies when needed.
 </li>
 <li>
 Keep up to date with design trends, tools, and best practices.
 </li>
 <li>
 Organize and manage creative assets and design files.
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Visual Communication, or a related field.
 </li>
 <li>
 0&ndash;2 years of professional experience in graphic design.
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
 </li>
 <li>
 Strong sense of layout, typography, color, and attention to detail.
 </li>
 <li>
 Portfolio demonstrating creativity and technical skill.
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Basic understanding of printing processes and digital formats.
 </li>
 <li>
 Familiarity with motion graphics or simple animation is a plus.
 </li>
 <li>
 Knowledge of Canva, Figma, or other collaborative design tools.
 </li>
 <li>
 Interest in real estate, architecture, or corporate branding is a bonus.
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Junior Graphic Designer

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
Role Purpose</h2>
</div><div>
Drives the strategic planning, execution, and optimization of our multi-channel media investments to accelerate brand growth and customer acquisition. Reporting to the Media Associate Manager, this role acts as the internal subject matter expert, turning business goals into high-performing media campaigns, managing agency partners, and maximizing marketing ROI through rigorous, data-driven optimization.</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities
</h2></div><div><ul><li>Media Strategy Execution &amp; Campaign Management: End-to-end planning, execution, and optimization of multi-channel media campaigns (paid search, social, programmatic, and traditional media) to meet business objectives.</li><li>
Budget Allocation &amp; Optimization Decisions: Ownership of the allocated media budget; authorized to shift spend between channels in real-time based on performance metrics to maximize ROI.</li><li>
Performance Analytics &amp; Reporting: Developing and maintaining campaign performance dashboards; translating complex data into actionable insights for leadership and cross-functional teams.</li><li>
Audience Targeting &amp; Data Governance: Ownership of first-party and third-party data strategy across ad platforms; responsible for defining high-value audience segments and ensuring all tracking deployment complies with modern privacy regulations</li><li>
Competitor Intelligence &amp; Share of Voice (SOV) Monitoring: Leading continuous competitive analysis and market benchmarking; authorized to pivot tactics or propose new channel entries to protect and grow the brand's share of voice.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Core Competencies, Knowledge and Experience
</h2></div><div><ul><li>Platform Proficiency: Advanced hands-on experience with major ad platforms and tools (e.g., Google Ads, Meta Ads Manager, TikTok Ads Manager, Etc..</li><li>
Data-Driven Analytical Skills: Strong capability to interpret complex datasets, run A/B testing methodologies, and leverage attribution modelling to optimize the customer journey.</li><li>
Agility &amp; Trend Awareness: Deep understanding of emerging media trends and evolving platform algorithms to keep the brand ahead.</li><li>
Cross-Functional Collaboration: Proven capability to work with cross-functional teams (partnering with Brand, Product, and Web teams)</li></ul> 
Must have technical / professional qualifications:<ul><li> 
Media Expertise &amp; Proven Track Record: Minimum of 2&ndash; 4 years of experience in media planning and buying (agency or in-house) with a proven history of managing high-budget campaigns.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Senior Media Specialist

Orascom Investment Holding

<div>
 
 Position: AV&amp;L Show Operator
 
 
 
 
 Organization:
 
 OSL for Entertainment Projects
 
 
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 
 
 
 LinkedIn account:
 
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 
 
 
 Job Description:
 
 
 
 
 The
 
 AV&amp;L Show Operator
 
 is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Nightly Show Operations &amp; Cue Execution
 </li>
 <li>
 Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
 </li>
 <li>
 Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
 </li>
 <li>
 Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
 </li>
 <li>
 Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
 
 
 
 </li>
 </ul>
 
 2. Pre-Show Preparation &amp; Enclosure Oversight
 
 
 
 <ul>
 <li>
 System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
 </li>
 <li>
 Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
 </li>
 <li>
 Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
 
 
 
 </li>
 </ul>
 
 3. Preventive Maintenance &amp; Basic Troubleshooting
 
 
 
 <ul>
 <li>
 Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
 </li>
 <li>
 Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
 </li>
 <li>
 First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
 </li>
 <li>
 Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
 
 
 
 </li>
 </ul>
 
 4. Status Reporting, Shift Handovers &amp; Team Leadership
 
 
 
 <ul>
 <li>
 System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
 </li>
 <li>
 Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
 </li>
 <li>
 Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
 
 
 
 </li>
 </ul>
 
 5. Special Events &amp; Infrastructure Restoration
 
 
 
 <ul>
 <li>
 Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
 </li>
 <li>
 System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
 </li>
 <li>
 Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
 
 
 
 </li>
 </ul>
 
 6. Translation System &amp; General Safety Discipline
 
 
 
 <ul>
 <li>
 Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
 </li>
 <li>
 Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
 </li>
 <li>
 Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
 </li>
 <li>
 Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
 </li>
 <li>
 Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
 
 </li>
 </ul>
</div>

AV&L Show Operator

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role title: Customer Service &amp; Sales Officer &ndash; Join an Exceptional Team
Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.
We&rsquo;re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.
Why Join Us?
Professional Growth &amp; Development Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.
A Culture That Values You We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.
Be Part of a High‑Performing Team Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.
Role Purpose
You&rsquo;ll ensure every student &mdash; whether new or returning &mdash; receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council&rsquo;s reputation for quality and trust.
Main Accountabilities
You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council&rsquo;s commitment to delivering a welcoming and professional experience.
A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.
To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.
Qualifications &amp; Experience
Essentials:
<ul><li>Comprehensive, proven experience as a customer service executive
</li><li>Self-motivated with a results-driven approach
</li><li>Excellent command of English &ndash; written and spoken &ndash; to connect confidently and clearly.
</li><li>University degree
</li></ul>Desirables:
<ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li></ul><ul><li>Hands-on experience with CRM software is a plus
</li></ul>Important Information
<ul><li>Number of positions: 2
</li><li>Location: 6th of October, Egypt
</li></ul><ul><li>Gross monthly salary: 16,600 EGP
</li></ul><ul><li>Job type: Full time
</li><li>Contract type: Fixed Term Contract (FTC)
</li></ul><ul><li>Deadline to receive applications: 11 August 2026
</li></ul><ul><li>Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off. 
</li></ul>This role is only open for candidates who have the right to live and work in the job location.
Please note that all applications should be submitted in English only. It is advisable to apply in advance to avoid any technical issues at the last moment
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</div>

Customer Service and Sales Officer