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net application support

Tata Consultancy Services

<div>
 
 
 Job Title
 
 &ndash; .Net Application Support
 
 
 
 Company
 
 &ndash; TCS (MEA)
 
 
 
 Location
 
 &ndash; Muscat, Masqa&tcedil;, Oman
 
 
 
 Job type
 
 &ndash; Full time
 
 
 
 
 
 
 About Us :
 
 
 
 Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 
 
 A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Perform L1/L2 triage for application incidents and service requests
 </li>
 <li>
 Provide application support for .NET based systems
 </li>
 <li>
 Analyse issues, identify root causes, and propose workarounds or fixes
 </li>
 <li>
 Execute basic SQL queries to validate data and assist in troubleshooting
 </li>
 <li>
 Monitor application logs, alerts, and batch jobs
 </li>
 <li>
 Communicate effectively with Arabic-speaking users/business teams
 </li>
 <li>
 Document issues clearly and update tickets with accurate resolution details
 </li>
 <li>
 Escalate complex issues to development or infrastructure teams as needed
 </li>
 <li>
 Ensure adherence to SLAs, SOPs, and support processes
 </li>
 <li>
 Participate in incident reviews and knowledge base documentation.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Skills
 
 
 
 :
 
 
 <ul>
 <li>
 Working knowledge of .NET / C# / ASP.NET
 </li>
 <li>
 Ability to understand application flow and perform code-level triage
 </li>
 <li>
 Basic SQL skills, including:
 </li>
 <li>
 SELECT statements
 </li>
 <li>
 WHERE clauses
 </li>
 <li>
 Joins
 </li>
 <li>
 Basic data validation
 </li>
 <li>
 Experience with ticketing tools (ServiceNow, Jira, etc.)
 </li>
 <li>
 Exposure to production support environments .
 </li>
 </ul>
 
 
 
 
 
 
 Good to Have
 
 
 
 :
 
 
 <ul>
 <li>
 Exposure to ASP.NET MVC / Web API
 </li>
 <li>
 Understanding of application logs and exception handling
 </li>
 <li>
 Familiarity with ITIL processes
 </li>
 <li>
 Working knowledge of Jira to effectively escalate unresolved support issues to Product and Development teams with complete analysis and documentation.
 </li>
 </ul>
 
 
 
 
 Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.
 
 
 
 
 
 
 Application Deadline :
 
 26 Apr 2026
 
 
 
 
 
 
 Privacy Note:
 
 
 
 https://www.tcs.com/connect-with-tcs/privacy-policy
 
</div>

.Net Application Support

Hamdan Global

We are looking for a Sales Manager &ndash; Lamborghini to join the Lamborghini dealership.The ideal candidate is skilled and has at least 2 years of experience in car sales, especially luxury car brands in Oman.Key Responsibilities:<ul><li>Build and maintain strong relationships with high-net-worth clients to achieve consistent sales revenue.</li></ul><ul><li>Identify and reach out to potential clients through networking and referrals.</li></ul><ul><li>Ensure smooth sales management processes and excellent customer service.</li></ul><ul><li>Maintain accurate sales records and customer data.</li></ul><ul><li>Respond promptly to customer inquiries. &bull; Conduct competitor research regarding products, pricing, and market trends.</li></ul>Requirements &amp; Qualifications:<ul><li>Proficient in Microsoft Office applications.</li></ul><ul><li>Fluent in English and Arabic (spoken and written)</li></ul>Job Type: Full-timePay: RO1,000.000 - RO2,000.000 per monthApplication Question(s):<ul><li>Are you Oman national?</li></ul>Work Location: In person

Sales Manager - Lamborghini

Oman Hotels and Tourism Company SAOC

IT AdministratorA reputed hotel chain in Oman who own and operate hotels through international brand in different parts in Oman, looking for an IT Administrator to manage its IT activities for the hotels.&middot; Oversee hotel computer systems, servers, and networks to ensure uninterrupted operations.<ul><li>Provide IT assistance for guest-facing systems (Wi-Fi, in-room entertainment, booking platforms).</li><li>Implement and monitor security measures to protect guest data and hotel operations.</li><li>Manage hospitality property management systems (PMS), point-of-sale (POS), HRIS, OPERA , IDS and finance software.</li><li>Maintain and troubleshoot desktops, laptops, printers, telephony, and surveillance systems.</li><li>Train staff on IT systems, provide technical support, and ensure user, and support guest needs.</li><li>Coordinate with external IT service providers, negotiate maintenance contracts, negotiate and finalize Capex and manage licenses.</li><li>Ensure adherence to data protection laws and hospitality industry IT standards.</li></ul>&middot; Net working (LAN/WAN), server administration, cloud systems, PMS/POS integration.<ul><li>Experience in Acronis Backup is very essential.</li><li>Troubleshooting, system optimization, data reporting.</li><li>Implementing new technologies to enhance guest experience and streamline operations.</li></ul>&middot; Responsible for day-to-day IT operations, systems support, and technology strategy for the hotel.&middot; Network management, cybersecurity, guest IT support, staff training, hardware/software maintenance.&middot; Strong technical knowledge, problem-solving, communication, customer service orientation<ul><li>Strong knowledge of Windows Server administration.</li><li>English written/spoken fluently is a must, and demonstrate good communication skills</li><li>Ability to think critically and solve problems</li><li>Work autonomously and show a good capacity to plan your activities</li><li>Achieving defined objectives in time</li><li>Capability to work under pressure</li><li>Education:</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Experience:</li><li>5+ years of experience in IT management Hospitality ( Hotel) or a similar role.</li><li>Proven experience in managing IT infrastructure and services.</li><li>Experience with IT budgeting, vendor management, and contract negotiation.</li></ul>Job Type: Full-timeWork Location: In person

IT Administrator

National Bank of Oman

<div>
 
 
 Core Responsibilities
 
 
 
 
 Client Relationship &amp; Account Management
 
 
 <ul>
 <li>
 Act as primary point of contact for assigned wealth clients, ensuring high standards of service and responsiveness.
 </li>
 <li>
 Manage all account-related operations, including onboarding, KYC updates, documentation, and transactional coordination.
 </li>
 <li>
 Understand client profiles, preferences, and financial needs to match them with suitable existing investment desk offerings without making direct advisory calls.
 </li>
 <li>
 Responsibility about being up to date with the market and have experience in determining the right opportunities.
 </li>
 </ul>
 
 
 
 
 
 Service Coordination &amp; Execution
 
 
 <ul>
 <li>
 Coordinate with internal investment product specialists, legal, compliance, and operations to deliver client requests efficiently.
 </li>
 <li>
 Ensure smooth execution of trades, product subscriptions, redemptions, account openings, and reporting&mdash;without advisory discretion.
 </li>
 </ul>
 
 
 
 
 
 Client Experience &amp; Retention
 
 
 <ul>
 <li>
 Provide ongoing relationship management, conduct regular engagement calls/meetings to maintain client satisfaction.
 </li>
 <li>
 Identify opportunities for up-selling and cross-selling approved products, referring leads to licensed advisory teams.
 </li>
 <li>
 Support client events, portfolio review meetings (as an observer/coordinator), and ensure premium client experience.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Control
 
 
 <ul>
 <li>
 Ensure strict adherence to non-advisory regulatory frameworks, ensuring no personal recommendation or suitability call is made.
 </li>
 <li>
 Maintain accurate records of interactions, ensuring compliance with KYC, AML, FATCA, CRS, and internal governance.
 </li>
 <li>
 Escalate client requests to appropriate licensed advisors or product teams where advisory input is required.
 </li>
 </ul>
 
 
 
 
 
 Academic &amp; Key Skills
 
 
 <ul>
 <li>
 Graduate with a degree in Banking, Finance or a related subject.
 </li>
 <li>
 CFA or CISI qualification would be an added advantage.
 </li>
 <li>
 Experience in private banking, wealth management service desk, or high-net-worth client relationship roles.
 </li>
 <li>
 Strong relationship management skills with ability to handle elite clientele professionally.
 </li>
 <li>
 Excellent coordination and process management, with sharp attention to documentation accuracy.
 </li>
 <li>
 Understanding of banking products, investment desk structure, and internal process flow, but operating under a non-advisory mandate.
 </li>
 <li>
 Strong communication, confidentiality, and client-handling etiquette.
 </li>
 <li>
 Minimum of 5 years&rsquo; experience
 </li>
 </ul>
 
 
 
 
 
 Success Indicators
 
 
 <ul>
 <li>
 High client satisfaction scores
 </li>
 <li>
 Strong client retention and engagement metrics
 </li>
 <li>
 Efficient coordination with internal advisory desks and product teams
 </li>
 <li>
 Zero compliance breaches related to advisory boundaries or documentation
 </li>
 </ul>
</div>

Wealth Advisor

Tech IT Support

Responsible for Design, Development &amp; Deployment of Process Automations using UiPath RPA Platform. RPA Developer will also be responsible for coordination with various teams to understand automation requirements and for implementing the solution on the IT infrastructure. Detailed list of responsibilities provided below-Understand business requirements for process automations by close coordination with various teams. Should have the experience to gather &amp; understand detailed step-by-step actions taken during the process that will be automated using RPA.-Work directly with stakeholders to capture requirements and translate them into technical approach and designs that can be implemented. Stakeholders will include Business Analysts, Product Owners, Human Resources and Technology Groups.-Responsible for RPA platform and technical implementation &ndash; including product installation &amp; configuration, version upgrades, process deployments and maintenance activities. Should coordinate closely with Bank&rsquo;s IT Infrastructure team and provide necessary documentations required for maintaining the platform in Test &amp; Production.-Modelling &amp; Designing of the Robotic Process to meet the Business &amp; Technical Requirements. Prepare detailed design documents for each automated process. Create process documentation, end-user manuals and test-case documents. Contribute in technical and security architecture documents.-Develop and Test automation workflows using UiPath, maintain code repository, deploy development tools and patterns such as logging &amp; error handling. Support all stakeholders in end-to-end testing of the automated processes.-Implements security processes and controls (both technical and procedural) to ensure uninterrupted operations and to comply with Bank&rsquo;s Risk Management &amp; Data Privacy policies.-Understands the different capabilities of UiPath to solve problems during development, deployment &amp; execution. Responsible for Issue resolution &amp; RCA for incidents; follows proper escalation processes to meet or exceed target resolution timeframes.-Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed. Proactively monitor and undertaken necessary actions to ensure high system availability.-Prepare and maintain Developer standards and RPA best practices. Mentoring &amp; guiding peers through Code reviews, regular interactions and documentations.Coordinate all required monitoring activities for the supported systems, including operation of utilities to support customer system and data implementations. Responsible for maintenance and emergency response outside of normal business hours as necessary-Collect and analyze system usage statistics and support in capacity planning required to manage the infrastructure to accommodate projected growth.Projects-Co-ordinate with the Project Manager(s) and IT Management for delivering multiple automation processes as necessary. Work closely with the Head of Department on the priorities identified and parallel tasks that need to be accomplished.-Must assist in planning different activities of the project using SDLC methodology to achieve well-documented and controlled development so that clarity and transparency is maintained.-Must ensure project deliverables are within planned milestones/on-time and within agreed quality parameters.-Must adhere to all standards &amp; processes defined in the team for project delivery, peer review, security, incident &amp; problem management.Personnel SpecificationsQualifications&bull;Bachelor/Master degree in Engineering (any discipline), Mathematics or Physical Sciences.&bull;Certification in UiPath RPA Product is strongly preferred.&bull;Relevant Technology related professional certifications desirableExperience&bull;Minimum 2 Years of Hands-on experience with UiPath RPA product and development tools &ndash; including installation &amp; deployment.&bull;Experience in architecting and developing workflow-based solutions or functionality, AI &amp; Machine learning concepts preferred.&bull;Experience in developing automation for Banking &amp; Financial Industry is preferred.&bull;Experience in traditional programming languages &amp; technologies such as C/C++, Java, .Net, Python, Java script, HTML, etc.&bull;Good knowledge of Microsoft Technologies, Unix Scripts, UI design concepts and Integration techniques (such as REST &amp; SOAP).&bull;Good understanding of Database &amp; SQL Programming.&bull;Good understanding of Information Security standards &amp; practices&bull;Advanced to expert knowledge, experience, and understanding of architecture, applications systems design, and integration.Other skills and Abilities&bull;Extensive experience operating in a complex information technology environment.&bull;Capability to establish and maintain effective partnerships and relationships with Architecture areas, Application Development, Infrastructure, Business groups, and others.This Document is classified as Official&bull;Ability to discuss information technology in business terms. Ability to establish confidence, rapport and foster cooperative relationships with business &amp; coworkers.&bull;Excellent written and verbal communication as well as executive presentation skills. Strong analytical, consultative, and team communication skills.&bull;Experience investigating, designing and implementing creative solutions to customer needs using available applications.Analytical Thinking&bull;Good at acquiring an understanding of a problem or solution, and developing an approach to interacting with situationStrategic Perspective&bull;Needs to keep overall objectives and strategies in mind, and not be deflected by matters of detail.Applying standards&bull;Good in application of relevant industry and process standards to all tasks undertakenIndustry Developments&bull;Take initiative to ensure technical skills and specializations are kept up to date in line with industry developments and ensure that all relevant skill sets are currentMentoring/Coaching&bull;Conduct technology training within and outside the team. Prepare standards and documentations for the team. Conduct peer reviews and provide guidance on regular basis to the team membersSkills updates and Industry Developments&bull;Take initiative to ensure technical skills and specializations are kept up to date in line with industry developments and ensure that all relevant skills sets are current.Achieving Results&bull;Be aware of key business objectives, and ensure these are applied appropriately to all business activities.Customer Focus(Internal &amp; External)&bull;Able to anticipate &amp; understand customer expectations, and ensure customer requirements are met and expectations managed.&bull;Able to build professional relationships with customers and suppliers, and focus on solving their problems.Team Work&bull;Able to contribute effectively towards the objectives of a team, and be able to share knowledge, ideas and information. Aware of the needs, objectives and constraints of those in other disciplines and functions.Problem Solving and Decision Making&bull;Able to solve problems in a measured and creative way. Capable of independently assessing a wide variety of tasks, and be proactive in relation to identifying and undertaking activities that are to the benefit of the business. Be responsible for own decisions.Influencing and Impact&bull;Act in a professional manner, and exhibit the required behavior that should act as an example to other employees.Innovation, Flexibility and Adaptability&bull;Undertake tasks with a positive attitude and respond well to management and client requests. Must be prepared to meet business goals and respond well to change.Job Type: Full-timePay: RO500.000 - RO700.000 per monthWork Location: In person

RPA Specialist

National Energy Center

<div>
 
 
 
 Role Description
 
 
 
 
 The Helpdesk Associate is responsible for providing first-line technical support and assistance to NEC users across the Head Office and ECTRON. This role ensures timely resolution of IT-related issues, proper coordination with the infrastructure and application teams, and adherence to NEC&rsquo;s IT policies and procedures.&nbsp;
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1.&nbsp;Serve as the first point of contact for IT support requests through email, phone, or ticketing systems.
 
 
 2.&nbsp;Provide technical assistance for hardware, software, and peripheral issues including laptops, printers, and network connectivity.
 
 
 3.&nbsp;Support user account management, password resets, and access control within Microsoft 365, Active Directory, and ERP systems.
 
 
 4.&nbsp;Log, track, and update service tickets ensuring timely and accurate resolution of user issues.
 
 
 5.&nbsp;Escalate unresolved or complex incidents to the Network &amp; Infrastructure Specialist or relevant technical teams.
 
 
 6.&nbsp;Assist in setup, configuration, and maintenance of user devices and workstations.
 
 
 7.&nbsp;Maintain the IT asset inventory and ensure accurate records of equipment issued and returned.
 
 
 8.&nbsp;Provide basic support for ERP logins, attendance exceptions, and email configuration.
 
 
 9.&nbsp;Coordinate with external vendors or service providers for equipment repairs and replacements.
 
 
 10.&nbsp;Assist during preventive maintenance, software updates, and new system deployments.
 
 
 11.&nbsp;&nbsp;Ensure compliance with NEC&rsquo;s IT policies, security guidelines, and acceptable use standards.
 
 
 12.&nbsp;Deliver clear and courteous communication to all users and maintain a professional support experience.
 
 
 
 
 
 
 
 Experience/Qualifications Needed
 
 
 
 
 
 
 
 &bull;&nbsp;Diploma or bachelor&rsquo;s degree in information technology or a related field.
 
 
 &bull;&nbsp;Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are advantageous
 
 
 
 &bull;
 
 1&ndash;3 years of experience in IT support or helpdesk operations, preferably in a multi-site or enterprise environment.
 
 
 
 
</div>

Help Desk Associate

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

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