aca customer support representative – night shift

aca verification specialist – night shift

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aca customer support representative – night shift Jobs in Rawalpindi Pakistan

aca verification specialist – night shift Jobs in Rawalpindi Pakistan

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auditor specialist – revenue cycle management (rcm) Jobs in Rawalpindi Pakistan

aca verification specialist night shift

Strive BPO

Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO (Pvt) Ltd. is hiring!Qualifications &amp; Skills:<ul><li>At least 1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 6:30PM &ndash; 4:00 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

ACA Verification Specialist – Night Shift

Callflow marketing

Job Title: ACA Verifier Campaign: Affordable Care Act (ACA &ndash; USA) Department: Operations Shift: Night Shift (US Time Zones) Location: 2nd Floor, Bin Talib Square, Iran Road , Chandni Chowk, Rawalpindi Google Maps Link: https://share.google/y7ZQrSietaf1UPofR Employment Type: Full-TimeJob Description Overview:We are seeking a detail-oriented and responsible ACA Verifier to join our Verification team. The primary responsibility of this role is to verify customer information collected by Customer Service Representatives (CSRs) to ensure accuracy, eligibility, and full compliance with Affordable Care Act (ACA) guidelines, as well as TCPA and Do Not Call (DNC) regulations before final enrollment.The ideal candidate must possess strong communication skills, excellent attention to detail, and the ability to maintain high compliance standards while working in a fast-paced call center environment.Key Responsibilities<ul><li>Conduct verification calls with customers transferred by CSRs to confirm the accuracy of their information.</li><li>Verify customer personal details, including name, date of birth, address, income, and household size.</li><li>Ensure that customers fully understand the ACA plan details and provide proper consent before enrollment.</li><li>Confirm that the customer&rsquo;s phone number is not registered on the Do Not Call (DNC) list.</li><li>Identify and prevent misrepresentation, incorrect information, or potential fraudulent activity.</li><li>Approve or reject applications based on verification results and compliance standards.</li><li>Maintain accurate records of verification outcomes in the CRM system.</li><li>Escalate discrepancies, compliance issues, or suspicious cases to supervisors or the compliance department.</li><li>Ensure all interactions comply with ACA regulations, TCPA requirements, and company policies.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong listening skills and attention to detail.</li><li>Excellent verbal communication skills in English.</li><li>Knowledge of ACA policies, TCPA regulations, and DNC compliance requirements.</li><li>Ability to handle pressure and maintain high-quality standards in a fast-paced environment.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Previous experience in ACA verification, quality assurance, or compliance roles is preferred.</li><li>Minimum education requirement: Matriculation or Intermediate.</li></ul>Key Performance Indicators (KPIs)Employee performance will be evaluated based on the following metrics:<ul><li>Verification Accuracy Rate</li><li>Compliance Score</li><li>Error and Rejection Rate</li><li>Call Quality and Professionalism</li><li>Adherence to Verification Procedures</li></ul>Work Environment<ul><li>Night Shift aligned with US time zones.</li><li>Call Center environment requiring consistent call handling and verification tasks.</li><li>Regular performance monitoring and quality assessments.</li></ul>Equal Opportunity StatementWe are committed to providing a professional, inclusive, and growth-oriented work environment. All qualified applicants will be considered based on their skills, experience, and ability to meet the requirements of the role.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Flow Marketing Pvt, Ltd. Call Centre Agent (Verifiers, Night Shift)

Strive Bpo is based in Rawalpindi and is hiring experienced Outbound Customer Service Representatives (CSRs) to work.Job responsibilities include:<ul><li>Answering Outbound calls.</li><li>Make outbound calls to potential customers using provided leads</li><li>Explain ACA health insurance benefits in a simple and clear manner</li><li>Identify customer eligibility based on income, household size, and age</li><li>Handle objections professionally and manage different customer behaviors (including screamers)</li><li>Follow DNC (Do Not Call) and TCPA compliance procedures</li><li>Accurately collect and document customer information in CRM</li><li>Transfer qualified and interested customers to the Verifier or Enrollment team</li><li>Maintain call quality, conversion targets, and compliance standards</li></ul>Requirements for the job:<ul><li>Fluent English speaking and writing skills required. (Preferably British English)</li><li>A minimum of 02 years Call Center experience.</li><li>People with previous experience of a ACA/MEDICARE Campaign will be preferred.</li><li>Excellent skills in Customer Management.</li><li>Ability to multi-task and problem solving approach.</li><li>Shift timings are mostly night shifts</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li></ul>Campaign:<ul><li>ACA/MEDICARE</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Associate

Can you speak good English? We are looking for (voice) Customer Sales Representatives (CSRs) for our night shift Call Center located at Saidpur Road, Rawalpindi. The ideal candidates should have good English communication skills. Some experience in the BPO industry will be a plus. We are an equal opportunity employer and believe in the growth of employees.Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Call center Agent-Strive Bpo)-Night Shift

Great Pickup Ltd

Job TitleBusiness Development Manager &ndash; Call Center (Medical Billing / ACA / BPO Campaigns)Company: International BPO &amp; Call Center Services ProviderSalary: Competitive + High Commission + Performance BonusesAbout the CompanyWe are a fast-growing international call center and BPO company providing services to clients in the USA, UK, and Europe. Our operations include customer support, medical billing, ACA campaigns, insurance, and other outbound/inbound call center services.To expand our global client base, we are looking for an experienced Business Development Manager with strong connections in US campaigns such as ACA, Medicare, Medical Billing, Final Expense, Solar, and other call center programs.Key Responsibilities<ul><li>Generate new business opportunities for call center campaigns.</li><li>Secure contracts for ACA, Medicare, Medical Billing, Insurance, Solar, and other US campaigns.</li><li>Build relationships with US-based brokers, aggregators, and campaign providers.</li><li>Negotiate campaign pricing, payouts, and contracts.</li><li>Manage the client onboarding process for new campaigns.</li><li>Coordinate with the operations team to launch and scale campaigns.</li><li>Identify new BPO opportunities in healthcare and insurance sectors.</li><li>Maintain a pipeline of campaign providers and clients.</li></ul>Required Experience✔ Minimum 3&ndash;5 years experience in BPO / call center business development ✔ Strong experience in ACA campaigns or medical billing processes ✔ Existing connections with US campaign providers or brokers ✔ Proven track record of bringing campaigns to call centers ✔ Strong negotiation and communication skills ✔ Understanding of dialer systems, lead generation, and compliance requirementsPreferred ExperienceExperience with campaigns such as:<ul><li>ACA (Affordable Care Act)</li><li>Medicare / Medicare Advantage</li><li>Medical Billing / Revenue Cycle Management</li><li>Final Expense Insurance</li><li>Solar Energy Campaigns</li><li>Debt Settlement / Debt Relief</li><li>Inbound or Outbound Sales Campaigns</li></ul>What We OfferPROFIT SHARING FOR THE RIGHT CANDIDATE✔ Attractive base salary + high commissions ✔ Opportunity to work with international clients ✔ Long-term growth in a rapidly expanding BPO company ✔ Ability to build and manage multiple campaigns simultaneouslyJob Type: Full-timePay: Rs100,000.00 - Rs300,000.00 per monthWork Location: In person

Business Development Manager

Hiring: CSR &amp; Self Verifier Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO is hiring!Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Sales Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Data Verification Specialist ACA-Night Shift

biniTelecom

Job Description: We are seeking motivated Call Center Agents to join our team for healthcare and insurance-related campaigns, including ACA (Affordable Care Act), Medicare, MVA (Motor Vehicle Accident), and Final Expense (FE). The agent will be responsible for handling inbound and outbound calls, qualifying potential clients, verifying customer information, explaining basic coverage or service options, and scheduling appointments for licensed agents or specialists. The role requires maintaining accurate CRM records, ensuring compliance with campaign guidelines, and delivering excellent customer service while meeting daily and monthly performance targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Qualify potential clients and gather necessary information.</li><li>Provide basic information about ACA, Medicare, MVA, or Final Expense services.</li><li>Verify customer details and maintain accurate records in CRM systems.</li><li>Schedule appointments for licensed agents or specialists.</li><li>Follow company policies and compliance regulations.</li><li>Achieve daily, weekly, and monthly call and performance targets.</li><li>Deliver excellent customer service and maintain a professional attitude.</li></ul>Requirements:<ul><li>Minimum 6 months of call center experience (healthcare, insurance, or lead generation preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and meet targets.</li><li>Basic computer skills and CRM system knowledge.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>Good listening and problem-solving skills.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center Agents

Explore 24+ Aca verification specialist night shift in Rawalpindi Pakistan this April. Find roles across top companies and apply now to boost your career.