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account manager - shipping & logistics Jobs in Cairo

account manager - shipping & logistics

account manager b2b

Al Ahram Beverages Company

<div>
 
 Job Purpose
 
 
 
 Manages the trade &amp; distributors&rsquo; day to day business. Allocates trade budget in the best possible programs which will bring additional market shares and incremental volumes. Implements effective trade programs ensuring maximum company revenue and long-term relationship with Al Ahram Beverages Company&rsquo;s (ABC) business partners.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 2 - 4 years of experience in Sales field
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Very Good Command of English Language
 
 
 Very Good Microsoft Skills
 
 #addjob
 
 
 
</div>

Account Manager - On Trade AB Sales

Wisely Insure

<div>
 
 
 Tasks and Responsibilities:
 
 
 <ul>
 <li>
 Handle day to day claims with corporate and Individual clients
 </li>
 <li>
 Responsible for client retention and policy renewals&nbsp;
 </li>
 <li>
 Responsive to client inquiries, service concerns and any requests
 </li>
 <li>
 Deal directly with Insurance companies regarding the service&nbsp;
 </li>
 <li>
 Handle and follow-up on collections and payment matters from the client side and insurance company.&nbsp;
 </li>
 <li>
 Might be asked to visit client premises or perform meetings based on need basis
 </li>
 <li>
 Issue motor policies and other non-life policies through Insurance companies&nbsp;
 </li>
 <li>
 Report directly to the&nbsp;General Insurance Unit Head
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor Holder of any related field (Non-medical)
 </li>
 <li>
 1- 2 years Experience as an account manager B2B in any field&nbsp;
 </li>
 <li>
 Excellent command of English language
 </li>
 <li>
 Excellent Microsoft Excel&nbsp;
 </li>
 <li>
 Presentable and Organized
 </li>
 <li>
 Client Oriented&nbsp;
 </li>
 <li>
 Preferably with a Car
 </li>
 </ul>
</div>

Account Manager (Motor)

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
 </li>
 </ul>
</div>

Key Account Manager

ZIWO

<div>
 📍
 
 Location:
 
 The Greek Campus - Downtown - Cairo - Egypt | 🕒
 
 Type:
 
 Full-time
 
 
 💼
 
 Department:
 
 Account Management | 💻
 
 Work Setup:
 
 Onsite
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Account Manager
 
 to support our growing client base. In this role, you will manage a portfolio of small accounts, ensuring customer satisfaction, retention, and incremental revenue through cross-selling and upselling minor features. You will also support the broader account management team with insights, reporting, and CRM updates.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Manage a portfolio of small accounts, ensuring strong customer satisfaction and retention
 </li>
 <li>
 Identify upsell and cross-sell opportunities for add-ons and minor feature upgrades
 </li>
 <li>
 Maintain accurate CRM records for client interactions and updates
 </li>
 <li>
 Support the account management team with insights, coordination, and reporting
 </li>
 <li>
 Escalate customer concerns to senior account managers when needed
 </li>
 <li>
 Participate in product and feature training to enhance upsell effectiveness
 </li>
 <li>
 Build positive relationships with clients by serving as their first point of contact
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, IT, or a related field
 </li>
 <li>
 Minimum 2 year of experience in customer support, sales, or account coordination
 </li>
 <li>
 Strong interpersonal, communication, and follow-up skills
 </li>
 <li>
 Willingness to learn, grow, and progress into senior roles
 </li>
 <li>
 Familiarity with CRM tools (preferred)
 </li>
 <li>
 Proficiency in English (mandatory); Arabic and/or French is a strong plus
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits
 </li>
 <li>
 Dynamic, collaborative, and supportive culture
 </li>
 <li>
 Partner with clients across the GCC and MENA region
 </li>
 <li>
 Contribute to a fast-growing SaaS company shaping the future of customer communication
 </li>
 <li>
 Clear growth pathways within the account management career track
 </li>
 <li>
 Salaries paid in USD
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

Account Manager

Kerry

<div>
 
 Requisition ID 61736
 
 
 Position Type FT Permanent
 
 
 Workplace Arrangement
 
 
 
 
 About Kerry
 
 
 
 Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
 
 
 
 About the role
 
 
 
 The Key Accounts Manager is responsible for driving sustainable growth and profitability across key B2B customers in the Bakery, Dairy, Beverage, Meat, and other relevant categories. The role focuses on selling functional ingredients, flavours, and powder seasonings, ensuring customer satisfaction, and delivering value through technical and commercial excellence.
 
 
 Work Location Cairo, Egypt (with regional travel as required)
 
 
 Reporting To Commercial Director, Egypt
 
 
 
 Key responsibilities
 
 
 
 <ul>
 <li>
 Manage and grow a portfolio of strategic B2B accounts across multiple food categories.
 </li>
 <li>
 Identify customer needs and propose tailored ingredient and flavour solutions.
 </li>
 <li>
 Lead commercial negotiations, pricing, and contract management.
 </li>
 <li>
 Collaborate with R&amp;D, Marketing, and Supply Chain to deliver innovation and service excellence.
 </li>
 <li>
 Monitor market trends and competitor activity to identify growth opportunities.
 </li>
 <li>
 Develop and execute account plans aligned with business objectives.
 </li>
 <li>
 Ensure accurate forecasting and demand planning in coordination with internal teams.
 </li>
 <li>
 Drive cross-functional project management for new product development and launches.
 
 
 </li>
 </ul>
 
 Key Interfaces
 
 
 
 Internal
 
 
 R&amp;D / Applications, Supply Chain &amp; Operations, Finance &amp; Pricing, Marketing &amp; Category Teams and Regulatory Affairs.
 
 
 External
 
 
 Procurement, R&amp;D, and Technical teams at customer side and Distributors and channel partners (if applicable).
 
 
 
 Qualifications and skills
 
 
 
 <ul>
 <li>
 Preferably a Bachelor&rsquo;s degree in Food Science, Business, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 Preferably 5+ years of experience in B2B food ingredients or flavours sales.
 </li>
 <li>
 Strong knowledge of Bakery, Dairy, Beverage, or Meat processing industries.
 </li>
 <li>
 Proven track record in key account management and solution selling.
 </li>
 <li>
 Experience working in a matrix, multinational environment is a plus.
 </li>
 <li>
 Strong commercial acumen and negotiation skills.
 </li>
 <li>
 Technical understanding of food ingredients and applications.
 </li>
 <li>
 Customer-centric mindset with excellent relationship-building skills.
 </li>
 <li>
 Project management and cross-functional collaboration.
 </li>
 <li>
 Analytical thinking and data-driven decision-making.
 </li>
 <li>
 Fluent in English and Arabic (written and spoken).
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 Revenue and margin growth on key accounts.
 </li>
 <li>
 Customer satisfaction and retention.
 </li>
 <li>
 Pipeline development and conversion rate.
 </li>
 <li>
 Forecast accuracy and delivery performance.
 </li>
 <li>
 New product launches and project success rate.
 
 
 </li>
 </ul>
 Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a &ldquo;starter kit,&rdquo; investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
 
 
 
 Recruiter
 
 
 
 
 Posting Type
 
 LI
 
 
</div>

Key Accounts Manager

NOK Human Capital

<div>
 
 
 We&rsquo;re hiring a Senior Client Success professional
 
 to join our internal team at
 
 NOK Human Capital
 
 and elevate client experience, retention, and revenue growth from our Zahraa El-Maadi HQ.
 
 
 Job Summary
 
 
 As
 
 Senior Client Success
 
 , you will own day-to-day client satisfaction and retention outcomes across an assigned portfolio. You&rsquo;ll lead onboarding, drive product/service adoption, run QBRs, monitor health and SLAs, resolve escalations, and proactively identify upsell/cross-sell opportunities in partnership with Sales, Operations, and Marketing.
 
 
 Job Responsibilities:
 
 <ul>
 <li>
 Manage a portfolio of B2B accounts, acting as the primary point of contact and trusted advisor.
 </li>
 <li>
 Plan and execute onboarding and adoption programs; track usage, value realization, and milestones.
 </li>
 <li>
 Run regular business reviews (QBRs), presenting KPIs, insights, and growth recommendations.
 </li>
 <li>
 Proactively monitor health scores, risks, and SLAs; own issue resolution and follow-through.
 </li>
 <li>
 Identify expansion opportunities (upsell/cross-sell) and coordinate with Sales to close.
 </li>
 <li>
 Map stakeholders, build executive relationships, and maintain account plans.
 </li>
 <li>
 Analyze churn/retention drivers; implement playbooks to reduce risk and improve CSAT/NPS.
 </li>
 <li>
 Maintain accurate CRM hygiene (activities, forecasts, renewal timelines, next steps).
 </li>
 <li>
 Produce clear reports and dashboards on portfolio performance and client outcomes.
 </li>
 <li>
 Stay current on competitive offerings and market trends to inform client strategy.
 </li>
 </ul>
 
 
 
 
 Key Requirements:
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Marketing, or related field (Master&rsquo;s is a plus).
 </li>
 <li>
 
 Experience:
 
 
 3&ndash;4 years
 
 in B2B Client/Customer Success, Account Management, After-Sales, or Customer Experience (IC role; informal mentoring is a plus).
 </li>
 <li>
 
 Industry Exposure (preferred):
 
 B2B services, SaaS, logistics, technology (fintech/edtech/healthtech), and B2B tech startups; exposure to hotels, BPO, FMCG, or logistics is valued.
 </li>
 <li>
 
 Tools:
 
 CRM/Ticketing (e.g., Salesforce/HubSpot/Zoho CRM, Zendesk/Freshdesk, Odoo/Pipedrive).
 </li>
 <li>
 
 Skills:
 
 Client relationship management, retention &amp; expansion, onboarding/adoption, stakeholder management, KPI reporting &amp; analysis, problem-solving, conflict resolution, presentation.
 </li>
 <li>
 
 Languages:
 
 English (must); French (plus).
 
 Other:
 
 Tech-savvy, strong communication and negotiation, client-obsessed, proactive, results-driven.
 </li>
 </ul>
 
 
 
 
 Job Conditions:
 
 <ul>
 <li>
 
 Location:
 
 NOK HC Head Office, Zahraa El-Maadi (Egypt)
 </li>
 <li>
 
 Work Mode:
 
 On-site
 </li>
 <li>
 
 Employment Type:
 
 Full time
 </li>
 <li>
 
 Days Off:
 
 2 per week
 </li>
 <li>
 
 Working Hours:
 
 8 hours/day; flexible schedule
 </li>
 <li>
 
 Start Date:
 
 ASAP
 </li>
 <li>
 
 Nationality:
 
 Egyptian (required)
 </li>
 </ul>
 
 Work Benefits
 
 <ul>
 <li>
 
 Medical Insurance
 
 </li>
 <li>
 
 Social Insurance
 
 </li>
 <li>
 
 Mobile:
 
 Company SIM + phone
 </li>
 <li>
 
 Transportation:
 
 Reimbursed for client meetings per company policy
 </li>
 </ul>
 
 
</div>

Senior Account Manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting &amp; out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up &amp; Account management).
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Achieve monthly targets (renewal and acquisition) with consistency;
 </li>
 <li>
 Manage existing accounts and increase their book of business;
 </li>
 <li>
 Ensure daily farming to increase database in terms of leads and referrals;
 </li>
 <li>
 Increase our market share by selling our B2B products to new customers;
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, and upgrades;
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them;
 </li>
 <li>
 Regularly update the reporting dashboard to reflect all sales activities;
 </li>
 <li>
 Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;
 </li>
 <li>
 Collect market insights and stay up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 1 to 3 years of relevant sales experience;
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently;
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the Automotive market in Egypt;
 </li>
 <li>
 Knowledge of the Subscription industry;
 </li>
 <li>
 Familiar with tech, e-commerce;
 </li>
 <li>
 Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;
 </li>
 <li>
 Excellent in English Communication skills, both verbal and written
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads;
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills;
 </li>
 <li>
 Excellent in converting leads into paying customers
 </li>
 <li>
 Positive/Flexible/Presentable/Committed;
 </li>
 <li>
 Eager for success;
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager - Dubizzle Cars (6th of October)

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