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account manager (fulfillment) Jobs in Cairo

account manager (fulfillment)

account manager with arabic & french Jobs in Cairo

account manager with arabic & french

key account manager

Hero

<div>
 
 Hero Middle East &amp; Africa is currently hiring "Key Account Sales Executive".
 
 
 
 
 Key Account Sales Executive Responsibilities:
 
 
 - Manage and nurture relationships with high-value clients
 
 
 - Develop and implement sales strategies to drive revenue growth
 
 
 - Negotiate and close deals with key accounts
 
 
 - Prepare and deliver presentations to clients
 
 
 - Collaborate with internal teams to meet client needs and expectations
 
 
 - Ensure customer satisfaction and long-term partnerships
 
 
 
 
 Requirements:
 
 
 - Bachelor&rsquo;s degree in business administration, Marketing, Sales or a related field.
 
 
 - A minimum of 2 years&rsquo; sales experience, preferably in the FMCG industry.
 
 
 - Fluent in both written and spoken English
 
 
 - Proficient in Microsoft Office applications
 
 
 - Strong communication and presentation skills
 
</div>

Key Account Sales Executive

SOCIALEYEZ

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Client Engagement:
 
 Actively participate in client meetings and manage expectations to ensure satisfaction.
 </li>
 <li>
 
 Reporting:
 
 Prepare and present monthly reports with insights and performance updates.
 </li>
 <li>
 
 Strategy Development:
 
 Collaborate with the Account Manager to create effective strategies and innovative campaign ideas.
 </li>
 <li>
 
 Internal Coordination:
 
 Facilitate communication between Account Managers, Creative, and ORM teams.
 </li>
 <li>
 
 Quality Assurance:
 
 Review client documentation and reports for accuracy and adherence to brand guidelines.
 </li>
 <li>
 
 Market Research:
 
 Conduct audits on competitors and trends to identify new opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Journalism &amp; Political Science
 </li>
 <li>
 Experience in account management or a similar role.
 </li>
 <li>
 Strong analytical, communication, and creative skills.
 </li>
 <li>
 Ability to work collaboratively in a fast-paced environment.
 </li>
 <li>
 Must have Experience in Arabic Copywriting
 </li>
 </ul>
 
 
 
 
 
 Location: Sheraton AL-Matar , Cairo , Egypt
 
 
 
 
 
 
 
 Working Hours: 8am to 5pm
 
 
 
 
 
 
 
 Why Join Us?
 
 Be part of a dynamic team that values creativity and collaboration, with competitive compensation and professional growth opportunities.
 
 
 
 
 
 
 Application Process:
 
 If you&rsquo;re ready to make an impact, please submit your resume and a brief cover letter.
 
 
 
</div>

Account Executive

SSC HR Solutions

<div>
 
 Job Purpose:
 
 
 
 Proposing Marketing plans and managing marketing campaigns that promote the company's brands, products, and services. His/Her tasks include planning and managing digital marketing campaigns, analyzing metrics, identifying marketing trends and mentoring the Digital Marketing Executives.
 
 
 To help grow a brand's influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He/She plays a major role in driving website traffic and acquiring leads or customers.
 
 
 Duties will include proposing planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in marketing, art direction, and social media management. He/she needs to be an outstanding communicator, work as a focal point (Account Manager) &amp; can demonstrate excellent interpersonal, project management, and analytical skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Propose and supervise all aspects of the digital marketing department including marketing database, email, and paid advertising campaigns, including influencer marketing.
 </li>
 <li>
 Propose annual, quarter marketing plans &amp; calendars, including but not limited to situation analysis, competition analysis, target audience, post campaign analysis.
 </li>
 <li>
 Monitor campaign budgets.
 </li>
 <li>
 </li>
 <li>
 Be the focal point as an account manager with the client
 </li>
 <li>
 </li>
 <li>
 Manage digital advertising campaigns
 </li>
 <li>
 </li>
 <li>
 Propose website: site maps, content strategy &amp; traffic generation plans
 </li>
 <li>
 </li>
 <li>
 Manage SEO campaigns
 </li>
 <li>
 </li>
 <li>
 Run A/B testing
 </li>
 <li>
 </li>
 <li>
 Provide regular accurate reports
 </li>
 <li>
 </li>
 <li>
 Appraise important metrics that affect website traffic, service quotas, and target audience
 </li>
 <li>
 </li>
 <li>
 Collaborate with teams to brainstorm new and innovative growth strategies
 </li>
 <li>
 </li>
 <li>
 Keep up to date with emerging digital platforms, industry trends, and MarTech
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, advertising, media studies, communications, or a related field
 </li>
 <li>
 4-7 years' experience in online paid media, leading &amp; managing SEO, digital metrics, and web traffic and analytics
 </li>
 <li>
 3+ years of experience and knowledge of online marketing strategies
 </li>
 <li>
 Experience in Social media moderation is a plus
 </li>
 <li>
 Minimum 3 years of Meta Ads manager, Google Analytics, LinkedIn Campaign Manager experience, X Ads, Influencer marketing, other advertising
 </li>
 </ul>
</div>

Digital Marketing Manager

Classera

<div>
 The
 
 Partner Success Supervisor (Activation Supervisor)
 
 role is essentially about
 
 ensuring that schools and educational institutions fully adopt and actively use Classera&rsquo;s platform and services
 
 after signing the contract, while also supporting them to get the most value out of the system.
 
 
 Here&rsquo;s a
 
 clear, simplified breakdown
 
 of the job based on what you provided:
 
 
 
 Main Purpose of the Role
 
 
 
 To work closely with assigned schools to
 
 activate, train, and support
 
 them in using all features of the Classera system, ensuring smooth digital transformation, high adoption rates, and ongoing engagement. The role bridges
 
 project implementation, customer training, account management, and basic technical support
 
 .
 
 
 
 Key Responsibilities
 
 
 
 
 Activation &amp; Adoption
 
 
 
 <ul>
 <li>
 Develop and execute yearly activation plans for each school (activities, events, digital tools).
 </li>
 <li>
 Ensure schools set up the platform correctly (students, teachers, parents, classes, schedules).
 </li>
 <li>
 Train school staff (teachers, administrators, supervisors) on how to use the system.
 </li>
 <li>
 Follow up on activation of all platform features (assignments, tests, virtual classrooms, digital content, mobile apps, etc.).
 
 
 </li>
 </ul>
 
 Ongoing School Support
 
 
 
 <ul>
 <li>
 Make regular school visits and online meetings (weekly/bi-weekly).
 </li>
 <li>
 Provide first-line problem solving and escalate issues to technical support when necessary.
 </li>
 <li>
 Monitor and ensure timely resolution of support tickets.
 </li>
 <li>
 Support schools in running competitions, initiatives, and events.
 
 
 </li>
 </ul>
 
 Performance Monitoring &amp; Reporting
 
 
 
 <ul>
 <li>
 Track activation and usage rates in the CRM.
 </li>
 <li>
 Prepare and share reports with school management (weekly, monthly, quarterly, yearly).
 </li>
 <li>
 Analyze data to identify improvement areas and adjust activation strategies.
 
 
 </li>
 </ul>
 
 Relationship &amp; Account Management
 
 
 
 <ul>
 <li>
 Maintain strong relationships with school leaders, owners, and key staff.
 </li>
 <li>
 Work towards high customer satisfaction and contract renewals
 </li>
 <li>
 Identify additional needs and upsell other education partner services.
 
 
 </li>
 </ul>
 
 Collaboration
 
 
 
 <ul>
 <li>
 Coordinate with the Partner Success Manager, General Manager, training, marketing, and product teams.
 </li>
 <li>
 Assist marketing with case studies, success stories, and identifying new opportunities.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Experience: 0&ndash;3 years in LMS/e-learning platforms (Classera experience is a plus).
 </li>
 <li>
 Education: Bachelor&rsquo;s degree (preferably in education, instructional technology, or related fields).
 </li>
 <li>
 Technical Skills: Proficiency in Microsoft Office, LMS systems, and basic project management.
 </li>
 <li>
 Soft Skills: Strong communication, relationship building, problem-solving, training, and time management.
 </li>
 <li>
 Languages: Full proficiency in Arabic and English.
 
 
 </li>
 </ul>
 You&rsquo;re the
 
 bridge between the technology and the school
 
 &mdash;making sure they not only understand the tools but also love using them. You train, follow up, motivate, troubleshoot, and ensure the system becomes an essential part of their daily academic life.
</div>

e-Learning Specialist

Zeal Group

<div>
 We're looking for a Country Manager for Egypt who will be driving business growth, ensuring the branch generates significant revenue, and expanding the client base. This role encompasses strategic sales initiatives, partnership development, and oversight of operational and administrative functions to ensure compliance and risk mitigation. As the face of the Egypt branch, the Country Manager plays a pivotal role in fostering relationships and delivering exceptional client experiences aligned with the company's objectives.
 
 
 
 Performance Profile:
 
 
 
 Your success in this role will be defined by achieving these outcomes in the first 6-12 months:
 
 
 <ul>
 <li>
 Business Development and Revenue Generation
 </li>
 <li>
 Build and nurture relationships with potential clients and partners, targeting multi-asset trading products (e.g., Gold, Oil, FX, Cryptocurrencies).
 </li>
 <li>
 Identify and onboard Introducing Brokers (IBs) and Money Managers to enhance account activations and revenue growth.
 </li>
 <li>
 Leverage industry events and personal networks to source high-value IBs and trading clients.
 </li>
 <li>
 Cross-sell services to existing clients to expand their business lifecycle.
 </li>
 <li>
 Sales Leadership
 </li>
 <li>
 Establish and achieve branch-specific sales targets, ensuring alignment with company-wide objectives.
 </li>
 <li>
 Guide the team on trading needs and prepare tailored proposals to meet client requirements.
 </li>
 <li>
 Risk Mitigation and Administrative Oversight
 </li>
 <li>
 Monitor and manage branch compliance with company policies, legal requirements, and industry standards.
 </li>
 <li>
 Ensure timely updates on client funding, trading volumes, and account activations.
 </li>
 <li>
 Maintain accurate records in the CRM system, documenting communication and transactions.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Oversee branch operations, ensuring efficient workflows and client satisfaction.
 </li>
 <li>
 Develop strategies to mitigate risks and address administrative challenges.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Academic Qualification Requirement:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Finance, or related field.
 
 
 
 </li>
 </ul>
 
 Work Experience Requirement:
 
 
 
 <ul>
 <li>
 6+ years of experience in FX and CFD brokerage in a sales role.
 </li>
 <li>
 Previous Sales Manager job title in the FX industry in MENA Region
 </li>
 <li>
 Proven track record in sales.
 </li>
 <li>
 Has own book of business or can generate leads for his team.
 
 
 
 </li>
 </ul>
 
 Professional Key Knowledge Area Requirement:
 
 
 
 <ul>
 <li>
 In-depth knowledge of financial markets, including FX, Commodities, and Equities.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership and strategic decision-making capabilities.
 </li>
 <li>
 Excellent relationship management and networking skills.
 </li>
 <li>
 Proficiency in sales planning and execution.
 </li>
 <li>
 Superior communication and negotiation skills.
 </li>
 <li>
 Organizational acumen for balancing sales and administrative responsibilities.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Training opportunities
 </li>
 <li>
 Gym allowance
 </li>
 <li>
 Company laptop provided
 </li>
 <li>
 Eye test &amp; Glasses Allowance (100 $ per employee per year)
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 Paid annual leaves
 </li>
 </ul>
</div>

Country Manager - Egypt

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics/fulfillment field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 </li>
 </ul>
</div>

Account Manager (Fulfillment)

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