account executive

account manager - cairo

account manager, uae

admin assistant

associate project manager

key account manager

FreePL

<div>
 Serve as the primary point of contact for major accounts, build and maintain strategic client relationships
 
 
 Own end-to-end logistics operations across assigned accounts, shipment execution, documentation, and milestone tracking
 
 
 Coordinate across regulatory, finance, freight, warehouse, and trucking teams to ensure flawless delivery
 
 
 Manage IOR/EOR customs clearance coordination and regulatory submission follow-up
 
 
 Handle invoicing, SOA reconciliation, and collections follow-up within agreed timelines
 
 
 Lead new account onboarding and support portfolio expansion when assigned
 
 
 
 Requirements
 
 
 
 &rarr;2+ years of experience in account management and logistics, IOR/EOR experience strongly preferred
 
 
 &rarr;Proven track record of managing major accounts with high shipment volumes and complex operational requirements
 
 
 &rarr;Strong understanding of Egyptian customs clearance, import documentation, and freight coordination
 
 
 &rarr;Excellent communication and client relationship management skills
 
 
 &rarr;Ability to manage multiple priorities across several accounts simultaneously without losing quality
 
 
 &rarr;Bachelor's degree in logistics, business administration, supply chain, or a related field
</div>

Key Account Manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Key Accountabilities:
 
 
 
 
 
 
 1.	Assist in improving the efficiency and effectiveness of the workflow.
 
 
 2.	Act as a checker and participate in team evaluation and provide feedback (if required).
 
 
 3.	Participate in reporting RSCA quarter sample.
 
 
 4.	Provide periodical analytical reports according to identified time.
 
 
 5.	Manage and ensure accurate, timely distribution of call data to support efficient task execution and decision-making.
 
 
 6.	Monitor team performance against KPIs, provide coaching, and collect feedback to identify challenges and drive improvements.
 
 
 7.	Support agents in:
 
 
 Tailoring their approach to different customer segments and share best practices for driving activation.
 
 
 Identifying upselling/cross selling opportunities and refining their sales approach.
 
 
 Identifying reactivation opportunities and refining their approach.
 
 
 8.	Track product uptake and share insights to improve team performance.
 
 
 9.	Identify customer feedback trends and escalate insights to direct manager for service improvement.
 
 
 10.	Identify recurring service issues and escalate them for resolution.
 
 
 11.	Collaborate with the internal stakeholders to align customer lifecycle management strategies with business objectives and regulatory requirements.
 
 
 12.	Oversee handling the related UAT testing and review the results to ensure correct implementation.
 
 
 13.	Ensure proper handling &amp; resolving complaints in cooperation with Consumer Rights Protection &ndash; Compliance &amp; Governance &ndash; in accordance with the policies and procedures and identified SLA.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 
 &bull;	Bachelor&rsquo;s degree in Commerce, Business Administration, Accounting or its equivalence.
 
 
 &bull;	4 to 6 years of experience in sales or any related field of work, banking experience is a plus.
 
 
 
 
 
 
</div>

Customer Life Cycle Unit Team Leader

Nozomi Networks

<div>
 
 Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
 
 
 We defend some of the world&rsquo;s largest organizations and critical infrastructure in more than 68 countries and we&rsquo;re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
 
 
 
 As we expand our product portfolio and global presence, our Sales department is hiring an Account Manager. Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments.
 
 
 &nbsp;
 
 
 
 
 As the Account Manager, you will be entrusted with building and owning strong relationships with partners,&nbsp;prospects&nbsp;and customers in the&nbsp;
 
 
 region whilst evangelizing our value proposition with various stakeholders.&nbsp;Ultimately, you&nbsp;will&nbsp;be responsible for&nbsp;building high growth and repeatable business in your territory.
 
 
 &nbsp;
 
 
 
 
 This is an amazing opportunity for an up and coming sales professional who has a history of taking complete command of their territory and their responsibilities and whom want to make an impact on building the next great company. Leveraging partners to drive growth, you will also work with a Regional Sales Director, Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to open and close your deals.
 
 
 &nbsp;
 
 
 
 
 
 *This role will be covering Africa and the Levant region.&nbsp;
 
 
 
 
 
 We are looking for someone with solid proven experience in Cybersecurity Sales, who has high energy. Someone who is comfortable multitasking from prospecting through the Customer Lifecycle and generates a high volume of transactions on a monthly/quarterly basis. If this sounds like you, read on.
 
 
 &nbsp;
 
 
 
 
 
 In this role, you will:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
 
 
 &nbsp;
 
 </li>
 <li>
 
 Focus on new&nbsp;logo&nbsp;and new business development&nbsp;leveraging&nbsp;your network and qualifying leads for companies across multiple vertical markets in the territory to which you are assigned.
 
 </li>
 <li>
 Deliver successfully on quota targets.
 </li>
 <li>
 Build a strong pipeline of opportunities in your region from both new logo and expansion within the existing customer base.
 </li>
 <li>
 Provide accurate forecasting of quarterly bookings and business plan.
 </li>
 <li>
 Develop relationships with key stakeholders, evangelize value proposition and win renewable business.
 </li>
 <li>
 Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition.
 </li>
 <li>
 Meticulously orchestrate all customer activities and engagements, involving the Channel, Systems Engineering, Product Management, Customer Support, and Finance.
 </li>
 <li>
 Promptly share all customer information with internal teams using our CRM tools (SalesForce)
 </li>
 <li>
 Collaborate with Marketing for events.
 </li>
 <li>
 Secure key reference accounts in relevant verticals.
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 To be successful in this opportunity, you will have:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 2+ years of proven experience within a vendor environment
 
 
 &nbsp;
 
 </li>
 <li>
 
 Hunter-mindset, with the ability to self-prospect and&nbsp;a go-getter&nbsp;personality
 
 </li>
 <li>
 Proven record of consistent, quarterly over-achievement
 </li>
 <li>
 Experience in selling Network Security products, and comfortable working in early-stage growth companies
 </li>
 <li>
 Understanding of selling SaaS in a subscription model with ACV targets
 </li>
 <li>
 Experience working with customers in the
 
 
 
 Africa and the Levant regions
 
 </li>
 <li>
 Direct Sales experience, ideally selling to industrial automation, industrial controls, and/or industrial security customers
 </li>
 <li>
 Knowledge of information security principles
 
 
 
 and networking technologies
 
 </li>
 <li>
 A background in OT/IoT with an industrial focus (Oil &amp; Gas, Utility, Manufacturing, etc.) is a plus
 </li>
 <li>
 Ability to navigate a customer, contacts and their decision-making processes
 </li>
 <li>
 Experience establishing and fostering strong Channel Partner relationships.
 </li>
 <li>
 High integrity and adept at the consultative approach of winning customer trust and selling value.
 </li>
 <li>
 Sales savvy with good communication, presentation, problem solving and persuasion skills
 </li>
 <li>
 Fluent in written and spoken English
 
 and Arabic
 
 </li>
 <li>
 A valid passport is required for travel
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 
 Active Listening &amp; Communication
 
 </li>
 <li>
 Consultative Selling &amp; Needs Discovery
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Emotional Intelligence &amp; Empathy
 </li>
 <li>
 Objection Handling, Influencing &amp; Negotiation
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Prospecting &amp; Lead Generation
 </li>
 <li>
 Sales Process &amp; Pipeline Management
 </li>
 <li>
 Teamwork, Collaboration &amp; Cultural Alignment
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Who we are and what we stand for:
 
 
 
 Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We&rsquo;re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.&nbsp;If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
 
 
 Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
 
 
 
 Our Global Benefits
 
 
 
 All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
 
 <ul>
 <li>
 Health &amp; Wellness
 </li>
 <li>
 Financial
 </li>
 <li>
 Work-Life Balance
 </li>
 <li>
 Unparalleled Flexible Time-Off
 </li>
 </ul>
 
 
 Need to know information
 
 
 
 Successful candidates will be subjected to background verification checks.
 
 
 
 Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.
 
 
 
 
 If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.
 
 
</div>

Account Manager, UAE

Concentrix

<div>
 
 Job Title
 
 
 
 Solution Assessment Consultant 2026
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the key technical expert for solution assessment execution
 </li>
 <li>
 Support customers run 1st party and/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program .
 </li>
 <li>
 Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes.
 </li>
 <li>
 Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans .
 </li>
 <li>
 Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought .
 </li>
 <li>
 Alignment and handover of the migration plan to migration partner or account team.
 </li>
 <li>
 Meet and exceed the monthly targets for number of solution assessment to be delivered .
 
 
 </li>
 </ul>
 
 Key Experiences
 
 
 
 <ul>
 <li>
 Candidates must have 5-8 years of practical experience in solution sales, technical sales. Azure technical knowledge is highly preferable.
 </li>
 <li>
 Language: English, Arabic, French (preferable)
 
 
 </li>
 </ul>
 
 Education and Knowledge: Required: Bachelor&rsquo;s Degree (B.S./B.A.) or equivalent experience. Preferred:
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s Degree in IT, Communications, or Marketing, and formal training in project management
 </li>
 </ul>
</div>

Solution Assessment Consultant 2026

Alnafitha IT

<div>
 
 
 Business Overview:
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.
 
 
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 The Technical Support Manager is responsible for overseeing the daily operations of the
 
 
 technical support team as well as participating as an active member of the team.
 
 
 As a team leader, this position will partner with customer success and business development to
 
 
 deliver exceptional support to customers through phone, email and chat. This team member
 
 
 will be expected to lead by example, organize work, build reports, handle escalations, and help
 
 
 with ad hoc projects, and training
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &bull; Team Leadership and Development
 
 
 &bull; Oversee the day-to-day operations of the Technical Support Team from senior
 
 
 technical leaders to junior staff to ensure effective knowledge transfer within the
 
 
 team
 
 
 &bull; Provide mentorship, coaching, and training to enhance team skills and knowledge
 
 
 and provide personalized guidance and foster professional growth
 
 
 &bull; Arrange and oversee shift scheduling to maintain adequate resource coverage,
 
 
 optimize workload and ensure uninterrupted service delivery
 
 
 &bull; Manage recruitment, performance evaluations, and disciplinary actions for staff to
 
 
 evaluate achievements, identify development needs, and align individual goals with
 
 
 organizational objectives
 
 
 &bull; Customer Satisfaction Management
 
 
 &bull; Act as a senior agent driving customer satisfaction through effective support.
 
 
 &bull; Ensure all customer inquiries and issues are resolved accurately and professionally.
 
 
 &bull; Serve as the primary point of contact for technical VIP cases or executive escalations
 
 
 to protect critical relationships and maintain trust with high-value clients by resolving
 
 
 high impact issues quickly and effectively
 
 
 &bull; Attend escalation meetings and follow up on outcomes to ensure all escalation
 
 
 resolutions are implemented, preventing recurrence and improving customer
 
 
 experience
 
 
 &bull; Operational Oversight
 
 
 &bull; Record, track, and report on team service level agreements (SLAs) and workflows to
 
 
 ensure service commitments are met or exceeded, ensuring customer satisfaction
 
 
 and compliance
 
 
 &bull; Plan for customer support load distribution to anticipate demand fluctuations,
 
 
 optimize staffing levels and maintain consistent service quality
 
 
 &bull; Follow up on technical account manager&rsquo;s tasks to ensure account specific
 
 
 deliverables are on track, issues are addressed, and customer expectations are met
 
 
 &bull; Serve as the escalation point for outsourcing operations issues to address high
 
 
 priority or unresolved issues swiftly and minimize service disruptions
 
 
 &bull; Track customers&rsquo; status for invoicing and renewals to ensure accurate billing, timely
 
 
 renewals, and sustained revenue flow from support contracts
 
 
 &bull; Support Coordination and Onboarding
 
 
 &bull; Provide support for both internal and external customers, managing incoming
 
 
 technical inquiries.
 
 
 &bull; Facilitate the onboarding process for new team members to ensure effective
 
 
 integration.
 
 
 &bull; KPI Development and Monitoring
 
 
 &bull; Assist in the creation and monitoring of team key performance indicators (KPIs).
 
 
 &bull; Analyze support system case trends to identify areas for improvement and prevent
 
 
 future issues.
 
 
 &bull; Process Improvement and Documentation
 
 
 &bull; Review and enhance technical support processes and documentation to streamline
 
 
 processes, eliminate bottlenecks and increase overall service delivery speed &amp; quality
 
 
 &bull; Create relevant support materials and self-service tools for customers and staff
 
 
 &bull; Enable digital transformation and automation to reduce manual effort, improve
 
 
 consistency and increase operational efficiency through technology adoption
 
 
 &bull; Feedback and Communication
 
 
 &bull; Establish a feedback loop for staff and customers on resolved and ongoing issues.
 
 
 &bull; Implement preventive measures to minimize customer faults and issues proactively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 
 
 
 - Education: Bachelor&rsquo;s degree in computer science or equivalent.
 
 
 - Experience: 12+ years&rsquo; experience in Microsoft technologies in one or more of the
 
 
 following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,
 
 
 Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft
 
 
 SharePoint)
 
 
 - Experience with migration of Exchange customers to Office 365 and end to end support
 
 
 and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
 
 
 - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for
 
 
 Exchange.
 
 
 - Experience in AD Security (ATA, AD backup and recovery, security practices and AD
 
 
 health check)
 
 
 - Knowledge in Microsoft Server features (ADFS &ndash; DFS &ndash; RMS &ndash; WSUS &ndash; WDS &ndash; CA &ndash; IIS).
 
 
 - Knowledge in Virtualization (Microsoft Hyper-V, VMWare).
 
 
 - Basic knowledge in SQL database administration and implementation.
 
 
 - Solid understanding of client/server, networking, and Internet technologies
 
 
 fundamentals.
 
 
 - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/
 
 
 PaaS and experience with troubleshooting, configuring and supporting Network and
 
 
 Hybrid scenarios.
 
 
 - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure
 
 
 deployment, ARM template, Application Insights, PowerShell Scripting, Security, High
 
 
 Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,
 
 
 Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.
 
 
 - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET
 
 
 (Preferred)
 
 
 - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and
 
 
 WAN protocols)
 
 
 - High sense of responsibility and ownership, acting like owner in what you do.
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership skills
 
 
 - Love being the first line of support and troubleshooting issues
 
 
 - Strong analytical skills to investigate and resolve customer support tickets
 
 
 - Able to multi-task efficiently under time pressure
 
 
 - Able to work with cutting edge technology and assimilate information rapidly
 
 
 Previous experience in managing customer-focused teams
 
 
 Proven experience in managing a service and support focused team culture
 
 
 - Ability to maintain composure during stressful situations.
 
 
 - Fluent in Arabic and English.
 
 
 
 Certification Requirements:
 
 
 
 &bull; CCNA Routing and Switching.
 
 
 &bull; ITIL Expert (Preferred)
 
 
 &bull; MCSE: Core Infrastructure (Must)
 
 
 &bull; MCSE: Private Cloud (Must)
 
 
 &bull; MCSE: Messaging.
 
 
 &bull; PMP Certified (Preferred)
 
 
 &bull; Microsoft 365 Certified: Enterprise Administrator Expert (preferred)
 
 
 &bull; Microsoft Certified: Azure Solutions Architect Expert (preferred)
 
</div>

Technical Support Manager - Microsoft Technologies - Cairo

Lean Technologies

<div>
 
 Lean is expanding our footprint by opening an office in Egypt this summer, and the Engineering Manager, DevOps role is one of our first engineering leadership hires in market.
 
 
 
 
 
 We're a Series B fintech (backed by General Catalyst and Sequoia), and over the last few years we've grown from a category-defining open banking company into a multi-rail financial infrastructure platform powering payments, data, and lending across MENA.
 
 
 
 
 
 Cairo is a long-term investment in a market we deeply believe in, and the people who join now will shape what Lean looks like there for years to come. You'll work alongside a team representing 30+ nationalities, with experience from some of the world's leading fintechs and technology companies. The work is ambitious, the standards are high, and ownership is real.
 
 
 
 
 
 If you're excited about building high-performing teams and world-class infrastructure from the ground up, this is the right moment to join.
 
 
 
 
 
 
 About Lean
 
 
 
 Lean is the leading financial infrastructure provider in the Middle East. We power some of the region's largest companies with APIs that enable payments, account verification, financial data access, and other critical financial infrastructure.
 
 
 What started as the region's pioneering Open Banking platform quickly became the market leader in account aggregation and payment initiation. Today, Lean is evolving into a multi-product infrastructure company powering payments, data, and lending across MENA.
 
 
 We've processed billions of dollars in transactions, serve more than 350 customers&mdash;including Binance, Careem, and e&amp;&mdash;and are backed by General Catalyst, Sequoia, and Shorooq. Following our $67.5M Series B, we're expanding into new markets, opening new offices, acquiring businesses, and building financial infrastructure that has never existed in the region before.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We're looking for an Engineering Manager to lead our DevOps and Platform Engineering function You'll be responsible for building and growing a high-performing team that owns the infrastructure, developer platform, cloud architecture, and operational excellence behind Lean's products.
 
 
 This is a hands-on leadership role where you'll combine technical depth with people leadership, partnering closely with Engineering, Security, Product, and Compliance teams to build a scalable, secure, and reliable platform capable of supporting the next stage of Lean's growth.
 
 
 
 
 
 
 What You'll Do
 
 
 
 
 
 <ul>
 <li>
 Build, mentor, and lead a high-performing DevOps and Platform Engineering team in Cairo.
 </li>
 <li>
 Define and execute the platform engineering roadmap, balancing developer productivity, reliability, security, and cost efficiency.
 </li>
 <li>
 Own Lean's cloud infrastructure across AWS, Kubernetes, Terraform, CI/CD, observability, and production operations.
 </li>
 <li>
 Drive reliability through SRE best practices, incident management, postmortems, and continuous improvement.
 </li>
 <li>
 Champion Infrastructure as Code, automation, and self-service developer tooling.
 </li>
 <li>
 Improve deployment velocity while maintaining security and operational excellence.
 </li>
 <li>
 Partner with Security and Compliance teams to meet regulatory and audit requirements across multiple markets.
 </li>
 <li>
 Collaborate with engineering leaders to improve software delivery, platform adoption, and engineering productivity.
 </li>
 <li>
 Establish operational metrics, SLOs, and KPIs that measure platform health and engineering effectiveness.
 </li>
 <li>
 Help shape Lean's engineering culture by hiring exceptional talent and raising the bar across the organization.
 </li>
 </ul>
 
 
 
 
 
 What You'll Bring
 
 
 
 
 
 <ul>
 <li>
 8+ years of experience in Infrastructure, DevOps, SRE, or Platform Engineering, with at least 3 years leading engineering teams.
 </li>
 <li>
 Strong technical expertise in AWS, Kubernetes, Docker, Terraform, networking, and cloud-native architectures.
 </li>
 <li>
 Experience designing and operating highly available, distributed production systems at scale.
 </li>
 <li>
 Deep knowledge of CI/CD pipelines, GitOps, Infrastructure as Code, and modern deployment strategies.
 </li>
 <li>
 Experience with observability platforms, monitoring, logging, and incident response.
 </li>
 <li>
 Strong understanding of security best practices and cloud infrastructure governance.
 </li>
 <li>
 Proven ability to hire, mentor, and grow high-performing engineering teams.
 </li>
 <li>
 Excellent stakeholder management and communication skills, with the ability to influence technical strategy across multiple teams.
 </li>
 <li>
 Experience in fintech, payments, regulated environments, or high-growth startups is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 NB. While we think the above experience could be important, we&rsquo;re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!!
 
 
 
 
 
 
 
 Why Join us?
 
 
 
 We&rsquo;re building the financial infrastructure for MENA. Not as a slogan, as a fact.
 
 
 Since 2019, we&rsquo;ve become the first regulated Open Banking and Open Finance company operating across the UAE and Saudi Arabia. We&rsquo;ve processed billions of dollars. We connect millions of accounts. We enable companies like Binance, Careem, and Etisalat to build products that were previously impossible in this region.
 
 
 Our recent $67.5M Series B from General Catalyst and Sequoia isn&rsquo;t just validation: it&rsquo;s fuel. We&rsquo;re expanding into new markets, launching new products, and setting the pace for what financial innovation looks like in MENA.
 
 
 We solve hard problems. We move fast. We hold ourselves to a high standard. And we&rsquo;re looking for people who&rsquo;ve done this before to help us do it right.
 
 
 If you&rsquo;re motivated by building something that lasts, not just something that scales, Lean is where you need to be.
 
 
 
 
 
 Not only do we offer competitive salaries, private healthcare, and flexible office hours, but we also insist that every member of the team hold a meaningful equity stake in the business to ensure long-term alignment. We'd love you to join us for this journey!
 
 
 
 
 
 
 Lean is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
 
 
 
 
 
 
 When applying for a job at Lean Technologies, we will need to collect, use and share Personal Data about you with different members of our team during the application process. This may mean transferring your data to members of the team in one of our office locations worldwide outside of the country you are in. Please refer to our Privacy Notice on our website for more information about how we may use and store your Personal Data
 
 
 
 
 
</div>

DevOps Engineering Manager

Monks

<div>
 Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
 
 
 
 About The Role
 
 
 
 As a Data Analyst at Monks, you will work on designing, implementing, and maintaining robust data foundations that enable our clients to better understand marketing and product performance. You will help ensure that tracking, measurement, and analytics setups are accurate, scalable, and reliable, using tools such as Google Tag Manager, Google Analytics 4, Amplitude, Adobe Customer Journey Analytics, Adobe Launch, Piano Analytics, Firebase, and GCP. You will also be at the forefront of AI-driven innovation, helping to develop AI-powered automations and workflows that make data more accessible, actionable, and ready to support advanced analytics and machine learning initiatives.
 
 
 You should have a strong foundation in data literacy and the ability to translate technical requirements into practical business insights. Ideally, you have experience working with marketing, product, or digital analytics data, along with a solid understanding of data collection, tagging, measurement frameworks, data quality, and cloud technologies. While the role mainly focuses on analytics and data foundations, it also offers opportunities to contribute to AI automation, data engineering, and machine learning enablement projects.
 
 
 This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what&rsquo;s possible, we encourage you to apply!
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Translate business requirements into technical requirements (measurement plans) and follow through with project execution
 </li>
 <li>
 Implement Analytics and/or Marketing tags through any given tag management tool (Google Tag Manager)
 </li>
 <li>
 Collaborate across client&rsquo;s global teams on the execution of analytics projects
 </li>
 <li>
 Ensure accountability across project teams delivering quality and timeliness and work to exceed baseline-level content and deadlines across defined scopes of work as well as new opportunities
 </li>
 <li>
 Support the Monks Data Team to improve service delivery capabilities and identify project growth opportunities
 </li>
 <li>
 Eager to develop and build AI automations in the analytics space
 </li>
 <li>
 Write simple SQL queries in cloud platforms to extract insights from large datasets
 </li>
 <li>
 Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients.
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 The essentials:
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's in a quantitative subject such as Computer Science or a related field.
 </li>
 <li>
 1+ years of working experience in data analytics or a related field.
 </li>
 <li>
 A good understanding of Google BigQuery is beneficial.
 </li>
 <li>
 Fluent English communication and written skills.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to work independently and in a team environment.
 </li>
 <li>
 Strong data analysis abilities (knowledge of Python/JavaScript very beneficial)
 </li>
 <li>
 Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points
 </li>
 <li>
 Excellent consultative approach to developing and managing business relationships
 </li>
 <li>
 Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
 </li>
 <li>
 Ability and desire to scale knowledge and learning to other junior (and at times senior) team members
 
 
 
 </li>
 </ul>
 
 Not a Must, But a Plus
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's Degree in Computer Science.
 </li>
 <li>
 Previous agency or consultancy experience is a plus.
 </li>
 <li>
 GA4 Certification.
 </li>
 <li>
 Experience with marketing analytics tools and data (e.g. Google Analytics, Adobe Analytics).
 </li>
 <li>
 Familiarity with social data and AI tools (e.g. Instagram, Facebook, TikTok, ChatGPT, Claude, Gemini, etc).
 </li>
 <li>
 Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.
 </li>
 <li>
 Experience with Data Studio or any visualisation tool
 
 
 
 </li>
 </ul>
 
 At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
 
 
 
 
 About Monks
 
 
 
 Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
 
 
 Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger&rsquo;s Programmatic Power Players list every year (2020-24). Named Adweek&rsquo;s first AI Agency of the Year (2023) and The One Show&rsquo;s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group&rsquo;s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato&rsquo;s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
 
 
 We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.
 
 
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Data Analyst

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