accounting manager

operations manager

account executive

account manager (fulfillment) Jobs in Cairo

account manager (fulfillment)

account manager with arabic & french Jobs in Cairo

account manager with arabic & french

account manager fulfillment

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 What will you do?
 
 
 
 <ul>
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 Be the primary point of contact and build long-term relationships with clients
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 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
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 Develop a trusted advisor relationship with key accounts, client stakeholders
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 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
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 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
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 Forecast and track key account metrics/goals
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 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
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 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
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 Monitor and analyze customer&rsquo;s usage of our service
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 Liaise between the customer and internal teams
 
 
 
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 </ul>
 
 Who are you?
 
 
 
 <ul>
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 1-2 years of experience in a similar role in the shipping/logistics/fulfillment field is a preferable
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 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
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 Proven ability to manage multiple tasks at a time while paying strict attention to detail
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 Excellent listening, negotiation, and presentation skills
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 Excellent verbal and written communications skills
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 Self-motivated and able to thrive in a results-driven environment
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 Natural relationship builder with integrity, reliability, and maturity
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 Ability to prioritize among competing tasks
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 Critical thinking and problem-solving skills
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 Excellent time management skills
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 Keen attention to detail and adherence to deadlines
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 Experience with CRM system is a plus
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 Able to work in a start-up field
 
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 </ul>
</div>

Account Manager (Fulfillment)

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate Manager - Marketplace Operations | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures. The role holder is also responsible for optimizing the entirety of the order fulfillment process to ensure efficient and accurate processing of customer orders. This involves managing inventory, coordinating with suppliers and last-mile partners, and resolving any fulfillment-related issues. Conversely, Customer Experience oversight is dedicated to enhancing overall customer interaction and satisfaction. He/she will also be responsible for playing an important part in maintaining seller satisfaction, customer satisfaction, retention, and overall marketplace success.
 
 
 
 ROLE PROFILE
 
 
 
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 Provide timely assistance to sellers across all channels regarding account management, product listings, orders, and payments.
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 Investigate and effectively resolve seller concerns and disputes while educating them on platform policies and best practices for compliance and optimal selling.
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 Partner closely with internal teams like Account Managers, Operations, and Customer Service to align on seller experience and contribute to marketplace growth initiatives.
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 Identify and implement improvements to existing processes, defining and updating Standard Operating Procedures (SOPs) to enhance efficiency and reduce overhead.
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 Lead and execute small-scale improvement projects or components of larger initiatives to enhance operational performance and quality.
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 Own specific goals and targets, track progress on key metrics, and conduct regular audits to ensure quality and compliance within the functional area.
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 Drive ongoing process enhancements, contribute to error correction, and collaborate with other teams to ensure continuous improvement in program efficiency and effectiveness.
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 Provide training and feedback to direct reportees when required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
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 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
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 Preferably 2+ years in the retail/e-Commerce business or closely related industry .
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 MS Excel, MS Office Suite
 
 
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 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
</div>

Associate Manager - Marketplace Operations

Capgemini

<div>
 
 
 Job Overview:
 
 
 
 We&rsquo;re seeking a proactive and customer-centric Last Mile Delivery Manager to lead the final stage of our logistics operations. This role combines operational excellence with direct customer engagement, ensuring that deliveries are not only timely and accurate&mdash;but also leave a lasting positive impression. It is expected that the manager handles all day-2-day operations within Gulf regions managing all the stakeholders and governing the deliverables of those operations.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 Ensure end to end delivery of the Last Mile objectives (on time delivery, reduced cost/service, etc.)
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Manage people (portfolio share, work allocation, attrition, leaves, etc.)
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 Manage escalations and re-prioritizations
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 Assist team-members with exceptional situations or customer escalations
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 Report SLA, KPIs, trackers, etc&hellip;
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 Ensure accurate and timely order processing, picking, packing, and shipping
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 Implement and optimize fulfillment workflows, KPIs, and SLAs
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 Collaborate cross-functionally with supply chain, customer service, and tech teams
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 Ensure compliance with safety, inventory, and quality standards
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 Drive continuous improvement initiatives for speed, accuracy, and cost-efficiency
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 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in, Supply Chain Managment, Business Administration, or a related field
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 8-10 years of experience in Supply Chain
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 Proven track record in fulfillment/logistics operations (e.g., e-commerce, retail, 3PL)
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 Strong leadership and people management experience&mdash;motivating teams to excel
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 Exceptional problem-solving and decision-making abilities
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 Data-driven mindset with experience in metrics and performance analysis
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 Excellent communication and organizational skills
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 </ul>
</div>

Last Mile Delivery Manager

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Overview:
 
 
 
 We&rsquo;re seeking a
 
 Performance Analyst
 
 to track key metrics, analyze trends, and provide insights that drive sales growth and client retention. You&rsquo;ll support forecasting, planning, and cross-team initiatives to ensure smooth performance and business impact.
 
 
 
 Main Resposnibilities
 
 
 
 <ul>
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 Monitor daily, weekly, and monthly performance against targets and highlight deviations
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 Provide insights into sales performance, telesales efficiency, and account management revenue growth
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 Track client-level average selling price and support priceups and discount models
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 Support management with demand forecasting, monthly closings, and commercial headcount planning
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 Provide simulations and scenarios to ensure smooth peak season performance
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 Monitor churned or inactive clients and analyze reasons for inactivity..
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 Provide data-driven insights and recommendations for client retention and reactivation strategies
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 Collaborate with Account Management and Sales to design targeted initiatives that boost portfolio stability and growth
 
 
 
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 </ul>
 
 Who you are!
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in data analytics, business analysis, or performance management (preferably in logistics, fulfillment, or e-commerce)
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 Strong analytical and problem-solving skills with the ability to translate data into actionable insights
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 Proficiency in Excel / Google Sheets and at least one BI tool (e.g., Power BI, Tableau, Looker)
 </li>
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 Understanding of logistics/ecommerce KPIs (e.g., order accuracy, delivery success rate, returns, churn)
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 Excellent communication skills to present findings to both technical and non-technical stakeholders
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 Ability to work under pressure and manage multiple priorities in a fast-paced environment
 
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 </ul>
</div>

Performance analyst

Amazon

<div>
 
 Description
 
 
 
 Are you ready to champion exceptional customer service, Amazon style?
 
 
 Are you up for creating solutions and solving tomorrow&rsquo;s problems today?
 
 
 Then we have an opportunity just for you!
 
 
 We&rsquo;re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon&rsquo;s rapidly growing Operations network: they&rsquo;re where we manage our fast-moving inventory. They&rsquo;re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.
 
 
 In these facilities we&rsquo;re building the future of customer service, as we work towards becoming Earth&rsquo;s most customer-centric company. This is your chance to make history with us.
 
 
 
 About The Role And Responsibilities
 
 
 
 You&rsquo;ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you&rsquo;ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
 
 
 In the logistics team you enter and lead, we&rsquo;ll be entrusting a team of approximately 80 to 120 associates to you. You&rsquo;ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you&rsquo;ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.
 
 
 While you achieve this, you&rsquo;ll ensure motivation, engagement and performance:
 
 
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 You&rsquo;ll need to safeguard your team&rsquo;s safety, promoting Amazon&rsquo;s Health and Safety standards,
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 You&rsquo;ll lead cross-functional teams, tasked with solving operational problems,
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 You&rsquo;ll uphold Amazon&rsquo;s high standards of process quality,
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 You&rsquo;ll maintain inventory accuracy,
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 You&rsquo;ll strive to improve and streamline processes,
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 You&rsquo;ll become a subject matter expert on larger FC processes and activities,
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 You&rsquo;ll actively share and promote best practices with your colleagues and network
 
 
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 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
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 Bachelor's degree or equivalent
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 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
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 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A2995069
</div>

Area Manager, Fullfillment Centre Operations

SOCIALEYEZ

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Client Engagement:
 
 Actively participate in client meetings and manage expectations to ensure satisfaction.
 </li>
 <li>
 
 Reporting:
 
 Prepare and present monthly reports with insights and performance updates.
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 <li>
 
 Strategy Development:
 
 Collaborate with the Account Manager to create effective strategies and innovative campaign ideas.
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 Internal Coordination:
 
 Facilitate communication between Account Managers, Creative, and ORM teams.
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 Quality Assurance:
 
 Review client documentation and reports for accuracy and adherence to brand guidelines.
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 Market Research:
 
 Conduct audits on competitors and trends to identify new opportunities.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
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 Bachelor&rsquo;s degree in Journalism &amp; Political Science
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 Experience in account management or a similar role.
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 Strong analytical, communication, and creative skills.
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 Ability to work collaboratively in a fast-paced environment.
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 Must have Experience in Arabic Copywriting
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 </ul>
 
 
 
 
 
 Location: Sheraton AL-Matar , Cairo , Egypt
 
 
 
 
 
 
 
 Working Hours: 8am to 5pm
 
 
 
 
 
 
 
 Why Join Us?
 
 Be part of a dynamic team that values creativity and collaboration, with competitive compensation and professional growth opportunities.
 
 
 
 
 
 
 Application Process:
 
 If you&rsquo;re ready to make an impact, please submit your resume and a brief cover letter.
 
 
 
</div>

Account Executive

SSC HR Solutions

<div>
 
 Job Purpose:
 
 
 
 Proposing Marketing plans and managing marketing campaigns that promote the company's brands, products, and services. His/Her tasks include planning and managing digital marketing campaigns, analyzing metrics, identifying marketing trends and mentoring the Digital Marketing Executives.
 
 
 To help grow a brand's influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He/She plays a major role in driving website traffic and acquiring leads or customers.
 
 
 Duties will include proposing planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in marketing, art direction, and social media management. He/she needs to be an outstanding communicator, work as a focal point (Account Manager) &amp; can demonstrate excellent interpersonal, project management, and analytical skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Propose and supervise all aspects of the digital marketing department including marketing database, email, and paid advertising campaigns, including influencer marketing.
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 Propose annual, quarter marketing plans &amp; calendars, including but not limited to situation analysis, competition analysis, target audience, post campaign analysis.
 </li>
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 Monitor campaign budgets.
 </li>
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 Be the focal point as an account manager with the client
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 Manage digital advertising campaigns
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 Propose website: site maps, content strategy &amp; traffic generation plans
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 Manage SEO campaigns
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 Run A/B testing
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 Provide regular accurate reports
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 Appraise important metrics that affect website traffic, service quotas, and target audience
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 Collaborate with teams to brainstorm new and innovative growth strategies
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 Keep up to date with emerging digital platforms, industry trends, and MarTech
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, advertising, media studies, communications, or a related field
 </li>
 <li>
 4-7 years' experience in online paid media, leading &amp; managing SEO, digital metrics, and web traffic and analytics
 </li>
 <li>
 3+ years of experience and knowledge of online marketing strategies
 </li>
 <li>
 Experience in Social media moderation is a plus
 </li>
 <li>
 Minimum 3 years of Meta Ads manager, Google Analytics, LinkedIn Campaign Manager experience, X Ads, Influencer marketing, other advertising
 </li>
 </ul>
</div>

Digital Marketing Manager

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