.net developer (only bahraini) Jobs in Bahrain City

.net developer (only bahraini)

account manager - local shops (bahrain) Jobs in Bahrain City

account manager - local shops (bahrain)

accountant (gcc nationals preferred) Jobs in Bahrain City

accountant (gcc nationals preferred)

architecture advisor - bahrain Jobs in Bahrain City

architecture advisor - bahrain

assistant audit manager Jobs in Bahrain City

assistant audit manager

account manager local shops bahrain

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We are looking for an Account Manager - Local Shops to join our team in Bahrain and be part of our growth. You will be responsible for developing the business through vendors in-person and maintaining long-term relationships. You will also manage existing accounts and handle vendor catalogues, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What&rsquo;s On Your Plate?<ul><li>
Develop, optimize &amp; grow a portfolio of accounts through business reviews, KPI tracking and data analysis to identify and drive revenue growth.</li><li>
Collaborate cross-functionally with operations, marketing and vendor teams to ensure correct assortment, pricing, promotions, and service quality.</li><li>
Monitor vendor relationships to ensure consistent service levels.</li><li>
Ensure category growth, healthy order volumes and the right product assortment.</li><li>
Solid knowledge of pricing, assortment, and promotional strategies</li><li>
Maintain continuous business relationships with clients/ Vendors via in-person visits, regular phone calls and emails.</li><li>
Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.</li><li>
Make sure client catalogs are up to date at all times.</li><li>
Optimize the Vendor content (MOA, Delivery time).</li><li>
Commission rate renegotiation: - Building new commercial relationships by renewing existing contacts and renegotiating offers.</li><li>
Advertisement sales: -Acquiring and maintaining pictures from brand catalogue, using Talabat branding stickers, banners and newsletter.</li><li>
Generating food coupons, promotions and vouchers from existing Vendors.</li><li>
Convince clients / Vendors for brand promotion of Talabat pictures.</li><li>
Transmission method optimization: -Convincing clients / Vendor to implement a track order feature and changing the transmission method to WLA.</li><li>
Convince the Vendor to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>
Encourage Vendors to subscribe to the online payment gateway.</li><li>
Coordinate with the Vendor, if the Vendor is live or active on Talabat, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>
Maintain accurate records of all sales and prospecting activities including:- 
<ul><li>Sales calls</li><li>Closed sales</li><li>Follow-up activities</li><li>Sales expense report</li><li>Presentations</li><li>Sales meeting report (new Vendor)</li><li>Vendor analysis sheet</li></ul></li></ul> 

Qualifications 
What Did We Order?<ul><li>
Bachelor&rsquo;s degree in any discipline</li><li>
Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>
From 3 to 5 years of experience holding the same title or relevant</li><li>
Strong understanding of Q-commerce &amp; CRM tools</li><li>
Proficient Data Analysis, Excel &amp; Reporting Skills</li><li>
Excellent Negotiation &amp; Stakeholder Management Skills</li><li>
Confident communication skills (Written and Verbal)</li><li>
Adaptability &amp; Flexibility</li></ul> 

Additional Information 
Join Our Vibrant Team in Bahrain - Where Work Meets Innovation and Fun!<ul><li>
Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li>
Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive environment.</li><li>
Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li>
Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing team.</li><li>
Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we&rsquo;ve got perks that make every day better.</li><li>
Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul></div>

Account Manager - Local Shops (Bahrain)

Taha Aslam Writes

Job Title: AccountantLocation: Hamalah, Bahrain Employment Type: Full-time, Permanent Job Summary We are seeking a motivated and detail-oriented Junior Accountant to join our finance team. This is an ideal role for a fresh graduate looking to build a career in accounting. You will provide essential support in daily financial operations, ensuring our records are accurate and compliant with Bahraini regulations. Key Responsibilities<ul><li>Data Entry: Maintain Accurately daily recorded transactions, including invoices, receipts, and payments, into the accounting system.</li><li>Accounts Support: Cordinate with shops for managing accounts payable (AP) and accounts receivable (AR) processes.</li><li>Reconciliations: Perform regular bank and petty cash reconciliations.</li><li>Compliance Assistance: Supervise staff in preparing Bahrain VAT filings and maintaining records for audits.</li><li>Reporting: Generating basic monthly financial reports and trackers.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree in Accounting, Finance, or a related field is mandatory.</li><li>Experience: 0&ndash;2 years of experience. Fresh graduates are highly encouraged to apply.</li><li>Technical Skills:</li></ul>*<ul><li>Basic knowledge of accounting software</li><li>Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables).</li></ul><ul><li>Soft Skills: Strong attention to detail, high level of integrity, and good communication skills in English (Arabic is a plus).</li><li>Residency: Candidates must be locally available in Bahrain for immediate joining or Any nationality can apply.</li><li>Salary &amp; Benefits</li></ul><ul><li>Salary: typically ranging from BD 150 to BD 200 per month, depending on qualificationsqualification.</li><li>Benefits:</li></ul>*<ul><li>Health insurance and annual leave.</li><li>Benefits as per Bahrain Labour Law, including GOSI contributions for Bahraini nationals.</li><li>Accomodation included.</li></ul>Job Type: Full-timePay: BD150.000 - BD200.000 per monthWork Location: In person

Accountant

Minor Hotels

<div>
 
 Minor Hotels is seeking an experienced Cluster General Manager to lead the pre-opening and operational launch of Tivoli Bilaj Al Jazayer Bahrain and AVANI Bilaj Al Jazayer Bahrain Resort. The role will oversee the strategic, commercial, and operational performance of both properties, ensuring successful market positioning, strong financial results, and exceptional guest experiences
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Operational &amp; Financial Management
 
 
 
 
 <ul>
 <li>
 Strong knowledge of budgeting, financial analysis, and P&amp;L management to maximize profitability.
 </li>
 <li>
 Ability to optimize resources and ensure high standards across all hotel operations, including F&amp;B, wellness, and beach club facilities.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 
 
 <ul>
 <li>
 Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
 </li>
 <li>
 Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.
 </li>
 </ul>
 
 
 Guest Services &amp; Brand Representation
 
 
 
 
 <ul>
 <li>
 Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand&rsquo;s identity.
 </li>
 <li>
 Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.
 </li>
 </ul>
 
 
 Pre-Opening &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
 </li>
 <li>
 Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.
 </li>
 </ul>
 
 
 Community &amp; Stakeholder Relations
 
 
 
 
 <ul>
 <li>
 Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
 </li>
 <li>
 Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.
 </li>
 </ul>
 
 
 Market Knowledge
 
 
 
 
 <ul>
 <li>
 Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
 </li>
 <li>
 Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 International hospitality professional with extensive leadership experience in resort or luxury hotel operations
 </li>
 <li>
 Currently serving as a General Manager or a strong number two (Hotel Manager / Director of Operations / Resident Manager) ready to step into a GM role
 </li>
 <li>
 Pre-opening experience is essential
 </li>
 <li>
 Exposure to multi-property or cluster operations is highly desirable
 </li>
 <li>
 Proven Experience in Luxury and Life-Style Brands
 </li>
 <li>
 Strong commercial and financial acumen with a proven track record in driving performance
 </li>
 <li>
 Good understanding of the Middle East hospitality market; Bahrain experience would be an advantage
 </li>
 <li>
 Strong leadership capability with the ability to build and lead high-performing teams
 </li>
 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 This role requires a dynamic leader capable of delivering successful pre-opening execution and operational excellence across both properties.
 
 
 
</div>

Cluster General Manager

RTC1 Recruitment Services

<div>
 
 
 Position Title:
 
 Assistant Relationship Manager
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Salary BHD:
 
 up to 1,130 inclusive depending on experience and qualifications
 
 
 
 Job Location:
 
 Seef, Bahrain
 
 
 
 
 
 
 About the Client:
 
 
 
 One of the leading global institutions with strong regional presence across the UAE, Bahrain, and Sudan, known for driving innovation in Islamic and corporate banking.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Assist RM in acquiring new-to-bank clients and managing existing portfolios to achieve liability, CASA, deposit, and cross-sell (FX, Trade) targets in line with business objectives.
 </li>
 <li>
 Conduct client visits, prepare call reports, support account planning with product partners, resolve queries, and ensure high customer satisfaction.
 </li>
 <li>
 Maintain updated KYC, OMNI, and PEP records; ensure proper file management; adhere to AML, internal audit, and Central Bank guidelines.
 </li>
 <li>
 Prepare official memos, requests, coordinate with internal departments, uphold confidentiality and Code of Conduct, and support team projects or act as backup when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, or related field; MBA/CA/CMA or Financial Certification preferred.
 </li>
 <li>
 Minimum 3 years of proven experience in the same role and field
 </li>
 <li>
 Strong understanding of liabilities, Trade, Treasury products, banking operations, Islamic banking standards, accounting principles, and market/business environment.
 </li>
 <li>
 Good knowledge of AML/Compliance, CBUAE regulations, and identifying suspicious transactions.
 </li>
 </ul>
 
 
 How to Apply:
 
 
 
 Send your CV in word format to:
 
 FINANCEJOBS2020 AT GMAIL DOT COM
 
 and use &ldquo;
 
 Assistant Relationship Manager
 
 &rdquo; as email subject
 
</div>

Assistant Relationship Manager

Archers Global LLC FZ

Job description:Job description:We are hiring dynamic and results-driven Business Development Professionals to drive sales of our client's Document Management &amp; Digitization Solutions across corporate markets.This is a B2B sales role focused on corporate software solutions, targeting enterprises and key accounts.The designation will be aligned with the candidate&rsquo;s experience (Executive / Senior Executive / Manager level).Key Responsibilities<ul><li>Identify, research, and approach prospective corporate clients</li><li>Generate leads, qualify opportunities, and schedule meetings</li><li>Manage the complete sales cycle from lead generation to deal closure</li><li>Conduct client meetings to understand business and technical requirements</li><li>Deliver professional product presentations and demonstrations</li><li>Prepare and follow up on proposals and quotations</li><li>Achieve assigned sales targets and revenue goals</li><li>Develop and maintain strong customer and channel partner relationships</li><li>Upsell and cross-sell solutions to existing clients</li><li>Maintain accurate CRM records and timely reporting</li><li>Represent the company at networking events and industry exhibitions</li><li>Coordinate with technical and support teams during pre-sales and implementation</li><li>Ensure smooth client onboarding and assist during installations</li><li>Stay updated with product developments and new features</li></ul>Candidate Requirements<ul><li>Minimum 3+ years of experience in Corporate Software Sales / IT Sales</li><li>Strong B2B sales and key account management experience</li><li>Experience in handling full sales cycle independently</li><li>Proven ability to generate new business and close deals</li><li>Strong presentation, negotiation, and convincing skills</li><li>Excellent written and verbal communication skills</li><li>Bachelor&rsquo;s degree in a relevant field</li><li>IT background is an added advantage</li><li>Strong networking and interpersonal skills</li><li>Ability to work independently and as part of a larger sales team</li><li>Well-groomed and professional appearance</li><li>Valid Bahrain driving license (mandatory)</li><li>Own vehicle or willingness to arrange before joining</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Bahrain driving license ?</li><li>Do you have your own car or willing to arrange your own car before joining ?</li><li>What is your current visa status and how soon can you join ?</li><li>What is your salary expectation ?</li></ul>Experience:<ul><li>IT Solutions Sales in Bahrain market: 1 year (Required)</li></ul>Work Location: In person

Business Development Professional - IT Solutions

Eathai restaurant

We are seeking a detail-oriented Accountant with experience in restaurant chain / F&amp;B operations to manage daily accounting activities, financial reporting, reconciliations, VAT compliance, and ERP system operations across multiple restaurant outlets.Key Responsibilities1. Daily Financial Operations<ul><li>Monitor daily financial transactions including sales, purchases, inventory, expenses, and cash flow</li><li>Maintain accurate accounting records and documentation</li><li>Prepare daily sales and financial reports</li><li>Supervise cash handling and outlet revenue reconciliation</li></ul>2. Account Reconciliation<ul><li>Perform bank reconciliations and monitor cash balances</li><li>Reconcile POS transactions, credit card settlements, and delivery platform sales (Talabat, Jahez, Keeta, etc.)</li><li>Verify inventory records and Cost of Goods Sold.</li><li>Investigate discrepancies and implement corrective actions</li></ul>3. Financial Management &amp; Reporting<ul><li>Manage Accounts Payable and Accounts Receivable</li><li>Support payroll processing and staff financial records</li><li>Prepare monthly financial statements and Profit &amp; Loss reports</li><li>Assist in budgeting, forecasting, and cost control</li><li>Handle VAT filing and ensure Bahrain regulatory compliance</li><li>Coordinate with external auditors</li></ul>4. ERP &amp; System Management<ul><li>Operate accounting functions using Zoho Books and Odoo ERP</li><li>Ensure accurate system reconciliation and reporting</li><li>Improve accounting workflows and system efficiency</li></ul>5. Administrative &amp; HR Support<ul><li>Maintain financial filing and documentation systems</li><li>Support HR administration and payroll coordination</li><li>Work closely with operations and procurement teams</li><li>Assist management with financial analysis and decision-making</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Accounting or Finance</li><li>1&ndash;3 years accounting experience (Restaurant/F&amp;B preferred)</li><li>Experience in multi-outlet accounting is an advantage</li><li>Knowledge of Zoho Books / Odoo ERP</li><li>Strong reconciliation and reporting skills</li><li>Knowledge of Bahrain VAT regulations</li><li>Proficiency in MS Excel</li><li>Local transfer candidates only</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per monthWork Location: In person

Accountant – Restaurant Chain

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 The IT Service Desk Agent will be working as part of a team that is responsible for 1st line IT support for GIG Gulf staff. The role is based in GIG Gulf office in Bahrain Bay.
 
 
 The team works on answering, attending and resolving all the L1.5 issues addressed to the IT Service Desk and escalates the rest to the appropriate teams in other levels as per standard procedures and agreements.
 
 
 The agent will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide basic to advanced desktop support.
 
 
 The role requires excellent customer service, communication (written + verbal), and analytical skills.
 
 
 
 
 
 
 IT Service Desk Agent (Level 1.5) role summarized in 3 points:
 
 
 
 
 
 
 1)Customer Service and Communication: Strong customer service and communication skills (written + verbal) to interact with users, explain technical concepts, actively listen, and provide timely and professional support.
 
 
 2) Technical Proficiency: Strong foundation in operating systems, hardware, software applications, and network basics with the ability to diagnose and troubleshoot technical issues.
 
 
 3) Problem-solving and Analytical Skills: Effective problem-solving, analysis of issues reported by users, identification of root causes, and implementation of appropriate solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Service Desk End-User Support
 
 
 <ul>
 <li>
 Manage end-user issues raised to Service Desk (Level 1.5) through tickets and calls received through IVR
 </li>
 <li>
 Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI&rsquo;s
 </li>
 <li>
 Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone
 </li>
 <li>
 Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users
 </li>
 <li>
 Provide high-quality resolutions of assigned tickets and managing the expectations of the users
 </li>
 <li>
 Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets
 </li>
 <li>
 Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams)
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 
 
 Communication
 
 
 <ul>
 <li>
 Act as the 1st point of contact for all IT related issues or requests
 </li>
 <li>
 Build a strong trust relationship with business users across the region
 </li>
 <li>
 Build strong collaboration with level 2 and 3 IT teams
 </li>
 <li>
 Create and update documentation for end-users when needed for known issues/requests
 </li>
 </ul>
 
 
 IT Support
 
 
 <ul>
 <li>
 Create and modify user accounts for Active Directory and all applications
 </li>
 <li>
 Install end-user software (licensing validity and availability checks)
 </li>
 <li>
 Deployment of new applications (and/or upgrades) and follow-up
 </li>
 <li>
 Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor
 </li>
 <li>
 Manage applications permissions changes for end-users
 </li>
 <li>
 Create mailboxes/shared mailboxes / DL and troubleshoot email issues (Exchange Online/Office365)
 </li>
 <li>
 Troubleshooting of printer issues
 </li>
 <li>
 Call center system support
 </li>
 <li>
 Mobile management enrollment and activation
 </li>
 <li>
 Shared folders permissions management
 </li>
 </ul>
 
 
 Security
 
 
 <ul>
 <li>
 Ensure full compliance with the Information Security policy and procedures
 </li>
 <li>
 Review encryption and antivirus definition status and remediate any issues
 </li>
 <li>
 Administrative Privileges management
 </li>
 <li>
 Ensure that all provided laptops have the necessary physical security measures
 </li>
 <li>
 Scan computers for virus infection
 </li>
 <li>
 Provide physical access to staff and visitors as necessary.
 </li>
 </ul>
 
 
 Network and Telecom
 
 
 <ul>
 <li>
 Troubleshoot end-user internet issues
 </li>
 <li>
 Local area network and Ethernet connections support
 </li>
 <li>
 Wireless network access basic support
 </li>
 <li>
 Headset phone and softphone setup for call center staff
 </li>
 <li>
 VPN configuration and troubleshooting
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 
 
 Communication and Soft Skills
 
 
 <ul>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Critical and analytical thinking and creativity &ndash; always challenging the status quo and find better ways to complete tasks
 </li>
 <li>
 Conflict Resolution &ndash; ability to resolve problems and complex situations
 </li>
 <li>
 Active listening and empathy &ndash; ability to listen and understand users to address their needs
 </li>
 <li>
 Team player &ndash; ability to work with a team and influence a positive collaborative culture
 </li>
 <li>
 Ability to prioritize workload appropriately based on the impact on the business
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software
 </li>
 <li>
 Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client)
 </li>
 <li>
 Good understanding of Microsoft Active Directory services , Azure AD, Microsoft M365 Admin portal
 </li>
 <li>
 Excellent knowledge of Microsoft Office products including O365, Teams, Intune
 </li>
 <li>
 Familiarity with network architecture, LAN network protocols and client-server business applications
 </li>
 <li>
 Familiarity with Citrix and remote desktop or any VDI platform
 </li>
 <li>
 Familiarity with Distributed File Sharing
 </li>
 <li>
 Excellent skills in Excel to prepare weekly, monthly, quarterly reports on Quality of Service &amp; Service Desk KPI reports for management submission.
 </li>
 <li>
 Good understanding of ITIL framework or any other service management framework
 </li>
 <li>
 Excellent understanding of IT service management tools and ticketing system
 </li>
 <li>
 Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)
 </li>
 <li>
 Knowledge of using remote access tools for remote troubleshooting
 </li>
 <li>
 Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team
 </li>
 <li>
 Proficient in utilizing Microsoft Excel for generating reports related to service desk activities.
 </li>
 <li>
 Skilled in extracting and analyzing service desk data to identify trends, patterns, and performance metrics
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience
 </li>
 <li>
 5+ years&rsquo; experience in an IT Service Desk role
 </li>
 <li>
 ITIL v3/v4 Foundation Certification
 </li>
 <li>
 MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008
 </li>
 </ul>
 
 
</div>

IT Service Desk Agent

Explore 205+ Account manager local shops bahrain in Bahrain City this April. Find roles across top companies and apply now to boost your career.