accounts & operations coordinator (e-commerce & retail)

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accounts & operations coordinator (e-commerce & retail) Jobs in Dubai

accounts operations coordinator e commerce retail

Metelegance

Job Title:Accountant &amp; Operations ExecutiveCompany: Metelegance General Trading L.L.C / Rafplay Location: UAE Job Type: Full-TimeAbout the RoleWe are looking for a highly detail-oriented Accountant &amp; Operations Executive to manage daily financial activities while ensuring smooth and error-free operational flow across invoicing, inventory, and payment tracking.This is a critical role that requires accuracy, accountability, and a strong sense of ownership across both accounts and backend operations.Key ResponsibilitiesAccounts &amp; Finance<ul><li>Handle daily invoicing ensuring all invoices are generated accurately and on time</li><li>Maintain accounts using Tally (mandatory)</li><li>Prepare and present accurate monthly financial statements and reports</li><li>Monitor accounts receivable &amp; payable</li><li>Track incoming payments from platforms such as , , payment links, bank transfers, and POS systems</li><li>Ensure no payment is missed, delayed, or unrecorded</li><li>Maintain proper records of cash inflow and outflow</li><li>Follow up on pending and overdue payments</li></ul>Reconciliation &amp; Accuracy Control<ul><li>Perform weekly and monthly reconciliations of:</li><li>Bank statements</li><li>Payment gateways (Tabby, Telr, payment links)</li><li>POS and cash collections</li><li>Identify and report any discrepancies immediately</li><li>Ensure 100% accuracy in financial records with zero tolerance for repeated errors</li></ul>Operations &amp; Documentation<ul><li>Ensure all delivery notes and invoices are properly issued, tracked, and signed</li><li>Maintain accurate documentation and filing systems (physical &amp; digital)</li><li>Ensure real-time updates (no backlog of entries)</li><li>Coordinate with warehouse/logistics for smooth order processing</li></ul>Inventory &amp; Procurement Control<ul><li>Maintain and update stock records in real-time</li><li>Ensure accurate stock tracking between system and warehouse</li><li>Prevent duplicate purchasing by verifying stock before placing orders</li><li>Verify purchase requests based on existing inventory levels</li><li>Maintain minimum stock and reorder levels</li></ul>Daily &amp; Weekly Reporting<ul><li>Maintain a daily closing report, including:</li><li>Total invoicing</li><li>Payments received (by channel)</li><li>Pending collections</li><li>Stock movement summary</li><li>Provide weekly reports to management, covering:</li><li>Sales vs collections</li><li>Outstanding payments</li><li>Stock status</li><li>Operational gaps/issues</li></ul>Process Control &amp; Ownership<ul><li>Ensure zero missed invoices, delivery notes, or financial entries</li><li>Cross-check all transactions for accuracy</li><li>Identify gaps and suggest improvements in systems and workflows</li><li>Take full ownership of accounts and operations without constant follow-up</li></ul>Requirements<ul><li>Proven experience in accounting + operations (e-commerce/retail preferred)</li><li>Strong working knowledge of Tally (mandatory)</li><li>Ability to prepare accurate monthly financial statements</li><li>Strong knowledge of invoicing, stock management, and payment tracking systems</li><li>Experience handling multi-channel payments (Tabby, Telr, payment links, POS)</li><li>Proficient in Excel and accounting systems</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and meet deadlines efficiently</li></ul>Preferred Candidate<ul><li>Experience in UAE market</li><li>Background in retail / e-commerce / trading companies</li><li>Strong coordination skills with warehouse and sales teams</li></ul>What We Offer<ul><li>Growth opportunity in a fast-growing e-commerce &amp; EV business</li><li>Dynamic and supportive work environment</li><li>Opportunity to work across finance + operations (multi-skill role)</li></ul>How to ApplyApply via Indeed or send your CV to: [your email]Important NoteCandidates must be extremely detail-oriented. Any history of missed entries, inaccurate reporting, or poor tracking will not be suitable for this role.This role is critical to the company&rsquo;s daily operations. We are looking for someone who treats this responsibility as their own business.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Accounts & Operations Coordinator (E-commerce & Retail)

ABDUL QAYYYM CORNER LLC

Job Title: E-Commerce SpecialistCompany: Modern Time Middle East LLCLocation: Dubai, UAEJob Overview:Modern Time Middle East LLC is seeking an E-commerce Specialist with strong Shopify expertise and an IT background to manage and optimize our online business operations. The candidate will ensure smooth website performance, resolve technical issues, and implement digital solutions to enhance customer experience.Key Responsibilities:* Manage and maintain the Shopify platform, including product uploads, pricing, and stock updates.* Monitor and troubleshoot technical issues to ensure seamless website functionality.* Work with IT tools and integrations (payment gateways, shipping, CRM, plugins).* Optimize website speed, security, and user experience.* Analyse web traffic and sales data to support business decisions.* Coordinate with marketing on digital campaigns and SEO improvements.Requirements:* Minimun 2 years of experience.* Proven Shopify experience (store management, backend, and apps).* Strong IT understanding (web troubleshooting, integrations, technical support).* Knowledge of SEO, Google Analytics, and digital marketing tools is a plus.* Bachelors in IT, Computer Science, or related field preferred.* Previous UAE e-commerce or retail industry experience is an advantage.We Offer:* AED 3,500 &ndash; 4,500 (based on experience).* Career growth in a dynamic retail and e-commerce company.* Professional and supportive work environment.Interested candidates can send their CV to this number: +971 56 682 2188Job Types: Full-time, PermanentPay: From AED3,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>E- COMMERCE: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

E-commerce Specialist

Wella Company

<div>
 
 Description
 
 
 
 The E-Commerce &amp; Online Activation Specialist is responsible for driving online sales performance, digital execution excellence, and flawless campaign activation across e-commerce platforms and digital retail partners. This role acts as the key link between brand and commercial teams to ensure that online touchpoints are optimized, locally relevant, and conversion-focused.
 
 
 The position requires strong coordination with distributors, retailers, agencies, and internal stakeholders to execute always-on and campaign-based activations that accelerate growth across priority markets.
 
 
 
 Key Responsibilities
 
 
 E-Commerce Execution &amp; Performance
 
 
 
 Own day-to-day execution of e-commerce activities across key online retailers and marketplaces.
 
 
 Ensure best-in-class online shelf execution (content, imagery, A+ content, SEO, pricing, availability, ratings &amp; reviews)
 
 
 Track and analyze e-commerce KPIs including traffic, conversion, sell-out, share, and ROI, and recommend optimization actions
 
 
 Support commercial teams with online forecasting, promotions, and performance tracking
 
 
 
 Online Activation &amp; Campaign Management
 
 
 
 Lead digital activation of brand campaigns across e-commerce and retailer media platforms
 
 
 Coordinate end-to-end execution of promotions, launches, seasonal events, and always-on activations
 
 
 Ensure timely and accurate rollout of assets, messaging, and mechanics across markets and customers
 
 
 Manage campaign calendars and alignment with brand, trade, and media plans
 
 
 
 Stakeholder &amp; Distributor Management
 
 
 
 Act as the primary point of contact for e-commerce topics with distributors, retailers, and local partners
 
 
 Brief, coordinate, and follow up with agencies on content creation, media activation, and optimization
 
 
 Support cross-market alignment while ensuring local relevance and compliance
 
 
 
 Content &amp; Consumer Experience
 
 
 
 Ensure brand consistency and high-quality consumer experience across all online touchpoints
 
 
 Optimize product pages and brand stores to improve discoverability and conversion
 
 
 Coordinate localization of content where required (language, cultural relevance, regulatory needs)
 
 
 
 Reporting &amp; Insights
 
 
 
 Prepare regular performance reports and post-campaign evaluations
 
 
 Translate data into actionable insights and recommendations for continuous improvement
 
 
 Share best practices and learnings across markets and teams
 
 
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, Digital Marketing, or a related field
 
 
 
 Experience
 
 
 
 2&ndash;3 years of experience in e-commerce, digital marketing, online activation, or related roles
 
 
 Hands-on experience working with online retailers, marketplaces, or DTC platforms
 
 
 Experience in FMCG, beauty, personal care, or consumer goods is a strong advantage
 
 
 Exposure to regional or multi-market setups is preferred
 
 
 
 Technical &amp; Functional Skills
 
 
 
 Strong understanding of e-commerce fundamentals (online shelf, conversion levers, retail media, promotions)
 
 
 Experience with analytics and reporting tools (Excel, dashboards, retailer platforms, Google Analytics or similar)
 
 
 Familiarity with digital media, content management, and campaign execution processes
 
 
 Solid project management skills with the ability to manage multiple priorities simultaneously
 
 
 
 Soft Skills &amp; Competencies
 
 
 
 Strong stakeholder management and communication skills
 
 
 Ability to work cross-functionally in a fast-paced environment
 
 
 High attention to detail with strong execution discipline
 
 
 Commercial mindset with a data-driven, results-oriented approach
 
 
 Proactive, hands-on, and solution-focused attitude
 
 
 
 Language
 
 
 
 Fluent English and Arabic required
</div>

E-Commerce & Online Activation Specialist

The Greater Change

<div>
 
 
 Reports To:
 
 General Manager
 
 
 
 
 About The Client
 
 
 
 A leading distributor and solutions provider in the professional electronics and AV ecosystem, serving both B2B and B2C markets. The company specializes in high-end audio-visual equipment, photography and videography gear, and consumer technology products. They offer end-to-end solutions including distribution, retail, e-commerce, and technical support services across the region. With a strong presence in major industry events and retail channels, they are positioned as a premium and trusted brand partner.
 
 
 
 Role Overview
 
 
 
 We are looking for a hands-on Marketing Manager to drive brand visibility, lead generation, and revenue growth through integrated marketing strategies across digital and offline channels.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Marketing Strategy &amp; Planning
 
 
 
 
 <ul>
 <li>
 Develop and execute annual marketing strategy aligned with revenue goals
 </li>
 <li>
 Manage budgets and optimize ROI across campaigns
 </li>
 <li>
 Build quarterly marketing calendars (CABSAT, GITEX, Ramadan, etc.)
 </li>
 <li>
 Conduct market research and competitor analysis
 </li>
 <li>
 Lead go-to-market strategies for product launches
 
 
 </li>
 </ul>
 
 
 Digital Marketing &amp; E-Commerce
 
 
 
 
 <ul>
 <li>
 Manage SEO, SEM, social media, email, and content marketing
 </li>
 <li>
 Optimize e-commerce platforms (website, Amazon, Noon)
 </li>
 <li>
 Run paid campaigns (Google Ads, Meta, TikTok) with KPI tracking
 </li>
 <li>
 Implement CRM strategies for retention and LTV
 </li>
 <li>
 Track analytics and performance metrics
 
 
 </li>
 </ul>
 
 
 Brand &amp; Communications
 
 
 
 
 <ul>
 <li>
 Maintain brand identity and messaging
 </li>
 <li>
 Manage partner brand collaborations
 </li>
 <li>
 Oversee marketing collateral (catalogs, videos, presentations)
 </li>
 <li>
 Drive PR and media outreach
 </li>
 <li>
 Position brand at industry events
 
 
 </li>
 </ul>
 
 
 Events &amp; Activations
 
 
 
 
 <ul>
 <li>
 Lead trade show participation (CABSAT, GITEX, BroadcastAsia)
 </li>
 <li>
 Execute in-store activations and product demos
 </li>
 <li>
 Align with sales for lead generation
 </li>
 <li>
 Manage logistics, budgets, and ROI
 
 
 </li>
 </ul>
 
 
 Team Leadership
 
 
 
 
 <ul>
 <li>
 Lead and mentor marketing team (3-5 members)
 </li>
 <li>
 Set KPIs and reporting cadence
 </li>
 <li>
 Collaborate cross-functionally (Sales, Product, Ops)
 </li>
 <li>
 Manage agencies and vendors
 
 
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 
 
 <ul>
 <li>
 Build dashboards and track ROI
 </li>
 <li>
 Deliver weekly/monthly reports
 </li>
 <li>
 Optimize campaigns using data insights
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 5+ years marketing experience (3+ years leadership)
 </li>
 <li>
 Industry: Electronics / AV / Consumer Tech / Photo-Video
 </li>
 <li>
 Strong digital marketing expertise (SEO, SEM, Ads, CRM)
 </li>
 <li>
 E-commerce: Amazon, Noon, Shopify/WooCommerce
 </li>
 <li>
 Tools: Google Analytics, CRM platforms, Meta Suite
 </li>
 <li>
 Creative tools: Adobe / Canva / Video editing
 </li>
 <li>
 Bachelor's (MBA preferred)
 </li>
 <li>
 Fluent English (Arabic advantage)
 </li>
 <li>
 Strong UAE market understanding
 
 
 </li>
 </ul>
 
 Preferred Profile
 
 
 
 <ul>
 <li>
 Execution-driven, not just strategy
 </li>
 <li>
 Multi-channel marketing experience
 </li>
 <li>
 Strong project management
 </li>
 <li>
 Trade show &amp; event exposure
 </li>
 <li>
 Commercial mindset with revenue focus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Salary:
 
 AED 15,000 + Performance Incentives + Other Benefits
 
</div>

Marketing Manager (Electronics and AV Ecosystem)

Omniflow General Trading L.L.C

E-Commerce Executive &ndash; OmniFlow General Trading LLC (Dubai, UAE)Location: Dubai, UAE Job Type: Full-Time Salary: Competitive (Based on Experience)About Us:OmniFlow General Trading LLC is a dynamic and fast-growing trading company specializing in high-quality products across various industries. As we expand our online presence, we are looking for a talented E-Commerce Executive to drive our digital sales and marketplace success.Job Responsibilities:✅ Manage Online Marketplaces: Handle listings, promotions, and operations on platforms like Amazon, Noon, Shopify, and other e-commerce channels. ✅ Product Listings &amp; Optimization: Create, update, and enhance product descriptions, images, and SEO-friendly content. ✅ Order Fulfillment &amp; Inventory Management: Coordinate with logistics partners to ensure smooth order processing and stock accuracy. ✅ Digital Marketing Support: Assist in PPC campaigns, email marketing, social media promotions, and Google Ads. ✅ Data Analysis &amp; Reporting: Monitor sales trends, track KPIs, and generate reports to improve performance. ✅ Customer Support: Address customer inquiries, process returns/exchanges, and maintain high service standards.Requirements:Bachelor&rsquo;s degree in Business, Marketing, or a related field. 2+ years of experience in e-commerce operations, preferably in the UAE. Strong knowledge of platforms like Shopify, Amazon Seller Central, and Noon. Experience with SEO, PPC, and online marketing strategies. Excellent communication skills and ability to multitask in a fast-paced environment. Proficiency in MS Excel, Google Analytics, and basic photo editing tools is a plus.Why Join Us?✨Work with a forward-thinking company in a booming industry. ✨ Opportunity to grow and lead digital strategies. ✨ Competitive salary and performance-based incentives. ✨ Supportive work environment with career development opportunities.How to Apply? Send your CV and portfolio to info@omniflow.ae with the subject line &quot;E-Commerce Executive Application - (Your Name)&quot;Join OmniFlow General Trading LLC and be part of our digital transformation!Job Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthExperience:<ul><li>E-Commerce: 2 years (Required)</li></ul>Work Location: In person

E-Commerce Specialist

Al Khayyat Investments (AKI)

<div>
 
 
 Job Purpose:
 
 
 
 The Senior Marketing Manager will lead the development and execution of the Middle East marketing strategy for driving brand growth, brand awareness and brand equity while supporting demand generation, revenue growth and market share expansion across GCC and Levant markets.
 
 
 As a member of the regional leadership team, the role will define the regional brand and marketing roadmap, oversee major product launches and integrated campaigns, and ensure strong execution across full-funnel consumer communications including digital, social, influencer, PR, retail and e-commerce channels.
 
 
 The role will also build and manage strategic partnerships across agencies, creators, retailers and complementary brands, while leading the regional marketing team and agency ecosystem to deliver best-in-class marketing execution, drive demand generation and conversion, and support category leadership and long-term brand growth across the Middle East.
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 Regional Marketing Strategy
 
 
 
 &bull; Define and lead the Middle East marketing strategy aligned with global brand direction and regional commercial priorities
 
 
 &bull; Drive brand awareness, brand equity and share of voice across GCC and Levant markets
 
 
 &bull; Own the regional marketing roadmap and ensure marketing investment drives demand generation, sell-through and market share growth
 
 
 &bull; Act as regional brand guardian, ensuring alignment with global brand standards while adapting for local market nuances
 
 
 &bull; Partner with commercial leadership to align marketing strategy with business priorities, product launches and growth targets
 
 
 &bull; Lead and develop the regional marketing team, setting clear priorities, performance objectives and capability development plans
 
 
 &bull; Manage regional marketing planning, budgets and performance
 
 
 
 Integrated Marketing &amp; Campaigns
 
 
 
 &bull; Lead the development and execution of integrated marketing campaigns across digital, social, influencer, PR and retail channels
 
 
 &bull; Ensure campaigns deliver full-funnel impact across brand building, demand generation and conversion
 
 
 &bull; Manage agency partners across media, creative, PR and influencer to deliver high-impact campaigns
 
 
 &bull; Ensure consistent brand storytelling and campaign execution across markets
 
 
 
 Product Launch &amp; Go-to-Market
 
 
 
 &bull; Lead go-to-market strategies for new product launches across small domestic appliances categories in the region
 
 
 &bull; Collaborate with global product, brand and commercial teams to ensure strong launch execution and market impact
 
 
 &bull; Translate product innovation into compelling consumer messaging relevant to Middle East audiences
 
 
 &bull; Ensure launches are supported by integrated campaigns, retail activation and strong demand generation
 
 
 
 Social Media &amp; Influencer Marketing
 
 
 
 &bull; Define and lead the regional social and creator strategy across platforms including TikTok, Instagram, Snapchat and YouTube
 
 
 &bull; Build influencer and creator partnerships that drive brand awareness, product discovery and demand generation
 
 
 &bull; Develop a strong pipeline of social-first content aligned with brand and campaign priorities
 
 
 &bull; Use social insights and trends to inform campaign strategy and content development
 
 
 
 Retail &amp; E-commerce Marketing
 
 
 
 &bull; Lead marketing strategies that strengthen brand presence across key retail partners and e-commerce platforms including Amazon and Noon
 
 
 &bull; Ensure strong brand visibility and product storytelling across physical and digital retail environments to drive demand capture and conversion
 
 
 &bull; Align marketing initiatives with retail calendars, promotional moments and commercial trading priorities
 
 
 
 Partnerships &amp; Market Development
 
 
 
 &bull; Build and manage the regional marketing organization and agency ecosystem while developing strategic partnerships across creators, retailers, agencies and complementary brands
 
 
 &bull; Identify collaboration opportunities that expand reach, strengthen brand awareness and drive consumer engagement
 
 
 &bull; Provide strategic marketing leadership to distributor partners across the region
 
 
 &bull; Ensure alignment on brand standards, campaign execution and marketing investment across markets
 
 
 
 Performance &amp; Insights
 
 
 
 &bull; Track and analyze marketing performance across campaigns, channels and markets
 
 
 &bull; Use consumer insights, market data and retail performance to optimize marketing strategies and improve ROI
 
 
 &bull; Monitor brand health, demand generation and campaign effectiveness to strengthen brand equity and market impact
 
 
 &bull; Provide performance reporting and strategic recommendations to regional leadership
 
 
 
 
 
 Experience, Qualifications and Skills
 
 :
 
 
 &bull; Bachelor&rsquo;s degree in Marketing, Business or related field
 
 
 &bull; 10+ years of marketing experience within consumer goods, consumer technology, lifestyle or premium consumer brands
 
 
 &bull; Proven experience leading full-funnel marketing strategies including brand building, demand generation and major product launches
 
 
 &bull; Experience launching and scaling brands across multiple markets
 
 
 &bull; Strong understanding of Middle East consumer behavior, retail environments and digital ecosystems
 
 
 &bull; Proven experience building and leading marketing teams and managing agency ecosystems
 
 
 &bull; Strong leadership, stakeholder management and cross-functional collaboration skills
 
</div>

Senior Marketing Manager (Consumer)

JD.COM

<div>
 
 【Job Responsibilities】
 
 
 
 
 【Job Requirements】
 
 
 
 About JD.com JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us:https://corporate.jd.com/ About the Role We are seeking a detail-oriented and proactive Logistics Specialist to manage customs documentation, clearance, and compliance for our import/export operations in the UAE and GCC region. This role will be pivotal in ensuring seamless shipment processing, regulatory adherence, and client satisfaction. Key Responsibilities: Prepare, verify, and submit accurate customs documentation (invoices, air waybills, packing lists, HS codes) in compliance with UAE customs regulations and international trade standards. Use JDL and other customs platforms to manage documentation and ensure adherence to UAE, GCC, and international trade laws, including bonded zones and exemptions. Handle import/export clearance for air, sea, and land shipments (FCL, LCL, break bulk, B2B, B2C), coordinating with customs authorities, free zones (e.g., JAFZA), and mainland UAE. Calculate and process customs duties/taxes accurately, ensuring timely payments and maintaining reconciled financial records. Prepare invoices for duties, taxes, and clearance fees; coordinate with finance to resolve disputes and ensure collections. Act as the main client contact for customs procedures, duty obligations, and shipment updates, liaising with officials, freight forwarders, and vendors. Monitor shipments from port to warehouse, manage GCC cross-border logistics, and coordinate truck allocation and tracking. Qualifications &amp; Skills: Bachelor&rsquo;s degree in logistics, supply chain management, or a related field. Proven experience in logistics, customs clearance, and trade compliance in the UAE. Strong knowledge of UAE customs regulations, GCC trade laws, and HS code classification. Proficiency in JDL and other customs/billing systems. Excellent communication, coordination, and problem-solving skills. Ability to work under pressure and manage multiple shipments simultaneously.
 
 
 
 【About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China&rsquo;s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
 
 
 
 【Our International Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
 
 
 
 【International Logistics】
 
 
 
 JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, which provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provide comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.
</div>

Logistics Officer

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