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administrator l3

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ADMINISTRATOR L3
</div></div></div></div><div><div><div><div>City: Alkhobar
</div></div></div></div><div><div><div><div>State/Province: Eastern Province
</div></div></div></div><div><div><div><div>Posting Start Date: 1/28/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Network Data Admin .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ADMINISTRATOR L3

Hitachi Energy

<div><p><b>Description</b>
</p><p><b>The opportunity</b></p><p>
We are seeking a motivated and enthusiastic GIS installation &amp; commissioning supervisor to join our team. You will be building and growing the operations administrator plays a critical role in ensuring efficient and effective operational activities. Responsible for overseeing administrative workflows, improving internal processes, supporting strategic initiatives, facilitating cross-departmental collaboration. You will be acting as a key support to leadership by ensuring compliance, tracking operational KPIs, and driving process optimization.</p><p></p><p><b>
How you&rsquo;ll make an impact
</b></p><ul><li><p>Coordinating and overseeing day-to-day operational administrative activities and support Operations Management in strategic planning, budgeting, reporting.</p></li><li><p>
Analyzing operational workflows and propose continuous improvement initiatives and monitor operational KPIs and generate performance reports.</p></li><li><p>
Liaising across departments to streamline communication and operations and supervise and mentor junior administrative staff.</p></li><li><p>
Managing procurement documentation, supplier communications, and vendor follow-up and organize meetings, draft agendas, record minutes, and manage action points.</p></li><li><p>
Assisting in audits, compliance checks, and enforcement of corporate policies and Support onboarding processes, training logistics, and HR administrative tasks.</p></li><li><p>
Assisting in risk management initiatives and business continuity planning and take ownership of special projects assigned by management.</p></li><li><p>
Coordinating between the team leaders and Project managers for logging and following the NCRs on the system and updating the competency matrix for the organization in coordination with team leaders.</p></li><li><p>
Supporting the employees with their admin requests such as the traveling and hotel related and support the training activity for the team and related administration task.</p></li><li><p>
You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p></li><li><p>
Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p></li></ul><p></p><p><b>
Your background</b>
</p><ul><li><p>A bachelor&rsquo;s degree or diploma in electrical engineering is preferred.</p></li><li><p>
More than 5-8 Years of experience in technical sales role and having knowledge and understanding on Grid Automation (Automation and communication) portfolios.</p></li><li><p>
Previous Field work experience in Grid Automation systems (Automation and communication) will be an added advantage.</p></li><li><p>
We are looking for an experienced, self-motivated and reliable team player with an independent and result oriented working style, as well as strong communicative and collaborative skills.</p></li><li><p>
Able to work independently and collaborate in a team set up.</p></li><li><p>
You consider yourself to be an energetic, supportive and self-confident person who can handle both ups and downs and manage problems that may occur.</p></li><li><p>
Proficiency in both spoken &amp; written English language is required.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form</b><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></h2><p></p><h2 class="jobSectionHeader"><b>
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

GIS installation & commissioning supervisor

Explore 2+ Administrator l3 in Al Khobar this February. Find roles across top companies and apply now to boost your career.

2 administrator l3 jobs In Al Khobar

ADMINISTRATOR L3

GIS installation & commissioning supervisor