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business development manager

aftersales manager

TCL Electronics Türkiye

<div>
 
 
 After-Sales Manager
 
 
 
 
 
 
 We are looking for an
 
 After-Sales Manager
 
 to lead and oversee service operations for our
 
 TV, Soundbar, and related products
 
 . In this role, you will manage customer service processes, ensure smooth coordination with technicians and service centers, handle escalations, and drive customer satisfaction while maintaining high service standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead after-sales support operations, ensuring timely and effective service.
 </li>
 <li>
 Manage escalated customer inquiries, complaints, and service requests.
 </li>
 <li>
 Coordinate repairs, warranty claims, and spare parts management with service partners.
 </li>
 <li>
 Monitor KPIs, prepare service reports, and recommend process improvements.
 </li>
 <li>
 Guide and support service teams, ensuring adherence to company standards.
 </li>
 <li>
 Collaborate with sales teams, sharing insights on recurring product issues.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Electronics/Electrical Engineering or related field (preferred).
 </li>
 <li>
 5+ years&rsquo; experience in after-sales, service management, or TV repair support.
 </li>
 <li>
 Strong knowledge of MiniLED, LED, OLED &amp; Smart TV technologies.
 </li>
 <li>
 Proven leadership, communication, and problem-solving skills.
 </li>
 <li>
 Customer-focused mindset with strong organizational and reporting abilities.
 </li>
 </ul>
 
 
 
 
 📩 If you are a service-oriented leader passionate about technology and customer experience, we&rsquo;d love to hear from you!
 
</div>

Aftersales Manager

CHERY

<div>
 
 
 Omoda &amp; Jaecoo brand
 
 is a new brand built by Chery Group, which is a leading Chinese automobile company.
 
 Omoda &amp; Jaecoo
 
 operates individually from other brands of Chery Group. Its business scope covers the R&amp;D, production and sales of passenger cars.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Plan and execute effectively to pricing, product, promotion and placement of Chery Aftersales Services to increase service retention with profitable growth.
 </li>
 <li>
 Develop marketing campaign strategies with budget setting and monitoring of campaign performance focusing on the return of investment from marketing activities in line with Aftersales Brand Strategy.
 </li>
 <li>
 Development and management of Additional services, products and strategies to increase service retention and profitability.
 </li>
 <li>
 Considering spare parts, maintenance and after-sales ownership costs, repricing is made according to the brand's Aftersales strategy and shared with the relevant departments. (Spare parts, fleet sales, etc.).
 </li>
 <li>
 Lead marketing &amp; pricing &amp; sales development of accessories parts for Chery Turkey.
 </li>
 <li>
 Manages dealer orders and logistic operations of Accessories.
 </li>
 <li>
 To ensure reaching targets of accessory parts sales to dealers. Manage and track improve local accessory suppliers &amp; dealers.
 </li>
 <li>
 Generates and develops sales analysis and reports to Aftersales Senior manager periodically to increase sales volumes.
 </li>
 <li>
 Arranges General and On-the-job training programs for the dealers to carry out Accessory Operations properly related to the utilization of Chery Policies and Procedures.
 </li>
 <li>
 Creating Accessory Catalogues and updates depend on necessities.
 </li>
 <li>
 Provides and follows an efficient accessory rotation rate, profitability, and the optimum accessory stock level.
 </li>
 <li>
 Support and manage customer complaints, warranty, and quality of accessories.
 </li>
 <li>
 Analyzing and reporting all related businesses.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 University Graduate (Industrial engineering or Automotive engineering are preferred)
 </li>
 <li>
 At least 3 years&rsquo; work experience in Automotive Business in relevant areas.
 </li>
 <li>
 Good command of English language
 </li>
 <li>
 Good command of Microsoft Office Programs and dealer management systems.
 </li>
 <li>
 B class driver&rsquo;s license
 </li>
 <li>
 No travel restrictions
 </li>
 <li>
 No military obligation for men candidates
 </li>
 <li>
 Ability to think analytically
 </li>
 <li>
 Advanced communication skills
 </li>
 </ul>
 
 
</div>

After Sales Marketing & Business Development Supervisor

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

SoftwareOne

<div>Why SoftwareOne?<div> 
At SoftwareOne, we're not just about technology solutions; we're about people. We believe that diversity, equity, inclusion, and belonging are essential elements of our success. We strive to create an environment where every individual, regardless of their background or identity, feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to diversity and inclusion fuels our innovation, drives our growth, and ensures that we can better serve our clients and communities worldwide. #LI-IW1</div> 
 
The role 
<ul><li>
Collaborate in delivering integrated solutions for Identity and Access Management (IAM), Privileged Account Access, and Control.</li><li>
Ensure compliance with regulatory and quality standards while addressing customer needs.</li><li>
Manage the development, enhancement, and optimization of IAM solutions within customer environments.</li><li>
Provide ongoing support and troubleshooting for IAM-related requests and issues.</li><li>
Implement and maintain user authentication, authorization, and provisioning processes.</li><li>
Integrate and configure IAM solutions such as One Identity Manager, SailPoint, or Oracle Identity Manager.</li><li>
Work with Active Directory, LDAP, and Exchange for seamless identity management.</li><li>
Support REST/SOAP-based integrations and JSON-based data exchange.</li><li>
Conduct database management using MS SQL and Oracle PL/SQL.</li><li>
Lead IAM security best practices, ensuring secure identity governance and administration (IGA).</li></ul><div>
#LI-CK1</div> 
 
What we need to see from you 
<ul><li>
Bachelor&rsquo;s degree in Computer Engineering or a related field.</li><li>
Minimum 5 years of experience in IAM, IGA, or IDM solutions.</li><li>
Strong expertise in .Net and/or Java development.</li><li>
Solid understanding of object-oriented analysis, design, and programming (OOP).</li><li>
Hands-on experience with web-based technology installation and configuration.</li><li>
In-depth knowledge of Active Directory, LDAP, and Exchange organization.</li><li>
Strong proficiency in MS SQL, Oracle PL/SQL, and database design/administration.</li><li>
Experience integrating IAM solutions with REST, SOAP, and JSON APIs.</li><li>
Preferred experience with One Identity Manager, SailPoint, or Oracle Identity Manager.</li><li>
Fluent in English, with excellent communication skills.</li></ul>
 
Job Function 
 
Software &amp; Cloud</div>

Senior IDM/IAM Specialist

Havas Engage İstanbul

<div>
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time hybrid role for a Jr. Social Media Manager at Havas Engage. The Jr. Social Media Manager will be responsible for Social Media Marketing campaigns, communication with stakeholders, developing content strategies, optimizing social media presence, community management and writing engaging content. This role is based in Istanbul, T&uuml;rkiye, with some work from home flexibility.
 
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Social Media Marketing and Social Media Optimization (SMO) skills
 </li>
 <li>
 Strong communication and Community Management skills
 </li>
 <li>
 Experience in developing content strategies
 </li>
 <li>
 2-3 years of experience
 </li>
 <li>
 Proficient in writing engaging content
 </li>
 <li>
 Knowledge of social media analytics tools
 </li>
 <li>
 Ability to work independently and collaborate with a team
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Relevant degree in Marketing, Communications, or related field
 </li>
 </ul>
</div>

Jr. Social Media Manager

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Business Manager - Commercial&amp;Operations<div> 
Your role and responsibilities
Implements service strategy and drives service growth at Process Automation Energy Industries. Leads the Service organization to achieve performance targets.<ul><li>
Creates and drives implementation of service strategy as a member of the management team.</li><li>
Leads and develops a team of 4, including Service Sales Specialists and Technical Account Managers.</li><li>
Identifies and evaluates new opportunities with existing and potential Installed Base Service customers.</li><li>
Ensures that strategic plans are implemented consistently in the service organization through cross-functional collaboration.</li><li>
Promotes productized service offerings and marketing materials to enhance market reach.</li><li>
Manages service contracts and technical account relationships with key customers to drive satisfaction, retention, and growth.</li><li>
Analyze, maintain, and leverage ABB's installed base to uncover new business opportunities.</li><li>
Acts as a central liaison with Service Managers across countries and the Hub Central &amp; Southern Europe.</li><li>
Drives consistent development of processes and practices based on customer feedback (Net Promoter Score - NPS).</li></ul></div><div>
Qualifications for the role
<ul><li>Bachelor&rsquo;s degree in Automation, Electrical &amp; Electronics Engineering, or related field.</li><li>
10+ years of experience in service roles within control systems (e.g., Service Engineer/Manager, Sales Specialist/Manager).</li><li>
3+ years of people management experience.</li><li>
Knowledge of automation and electrical service offerings (e.g., service agreements, upgrades).</li><li>
Industry expertise in Power Generation, Water, Oil &amp; Gas, Chemicals, and Refineries.</li><li>
Proficiency in ABB control systems, especially 800xA AC800M; experience with other ABB platforms (Freelance, Symphony Plus Harmony/Melody, Advant, AC500) and/or excitation systems is a plus.</li><li>
Fluency in English, native in Turkish.</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Service Manager (Energy Industries)

Michael Page

<div>
 
 We are looking for a retail manager for our business partner operating in luxury shoes and bags
 
 
 
 Client Details
 
 
 
 Turkish luxury shoes and bags company
 
 
 
 Description
 
 
 <ul>
 <li>
 Retail Manager will help to plan overall business Direct Retail, including assortment, promotional plans, inventory management, expansion and channel strategy;
 </li>
 <li>
 Organizing all store operations and allocating responsibilities to personnel;
 </li>
 <li>
 Supervising and guiding staff towards maximum performance;
 </li>
 <li>
 Preparing and controlling the store's budget aiming for minimum expenditure and efficiency;
 </li>
 <li>
 Keep abreast of market trends to determine the need for improvements in stores;
 </li>
 <li>
 Analyze sales and revenue reports and make forecasts;
 </li>
 <li>
 Ensure the store fulfills all legal health and safety guidelines.
 </li>
 </ul>
 
 
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Luxury retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
 
 
 Job Offer
 
 
 
 Luxury retail management experience
 
</div>

Retail Manager (Turkish Luxury Brand)

Explore 292+ Aftersales manager in Istanbul this September. Find roles across top companies and apply now to boost your career.