receptionist

admin & facilities analyst - gf Jobs in Jeddah

admin & facilities analyst - gf

admin assistant

administration manager

agent-guest relations

agent guest relations

Marriott International

<div>Additional Information 
Job Number25161575 
Job CategoryRooms &amp; Guest Services Operations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Agent-Guest Relations

Big Fish Consult

<div>
 
 
 Position:
 
 Administration Manager
 
 
 
 Location:
 
 Jeddah, KSA
 
 
 
 
 
 
 About the Role
 
 
 
 Our client, a reputable real estate firm developing a major destination project in Makkah, is seeking a highly experienced
 
 Administration Manager
 
 to lead and optimize administrative and workplace services. This role is critical to ensuring seamless daily operations, exceptional hospitality, and compliance with all regulatory requirements, ultimately contributing to elevating the urban and tourism experience for residents, pilgrims, and visitors.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Strategy &amp; Governance:
 
 Develop and implement administrative strategies, policies, and SLAs aligned with business objectives.
 </li>
 <li>
 
 Facilities &amp; Workplace Management:
 
 Oversee facility operations, space planning, lease/rental contracts, and preventive maintenance programs.
 </li>
 <li>
 
 Hospitality &amp; Guest Services:
 
 Ensure world-class hospitality standards across reception, mailroom, pantry, event coordination, and AV support services.
 </li>
 <li>
 
 Travel &amp; Logistics:
 
 Manage travel bookings, visas, immigration compliance, and transportation logistics.
 </li>
 <li>
 
 Fleet &amp; Driver Management:
 
 Oversee vehicle allocation, maintenance schedules, and driver training/safety programs.
 </li>
 <li>
 
 Records &amp; Compliance:
 
 Ensure documentation control, license renewals, and adherence to KSA regulatory requirements.
 </li>
 <li>
 
 Vendor &amp; Cost Management:
 
 Negotiate and manage vendor contracts, monitor service levels, and drive cost optimization.
 </li>
 <li>
 
 Employee &amp; Guest Experience:
 
 Lead workplace experience initiatives and support onboarding and employee services.
 </li>
 <li>
 
 Systems &amp; Reporting:
 
 Leverage CMMS and ticketing systems to monitor performance and deliver data-driven improvements.
 </li>
 <li>
 
 Government Relations:
 
 Liaise with government authorities for permits, renewals, and compliance matters.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 
 10+ years of progressive experience
 
 in administration management, preferably within large-scale hospitality-driven environments.
 </li>
 <li>
 Proven experience in facilities operations, vendor management, and government relations in KSA.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Proficiency in CMMS, asset management systems, and workplace technology solutions.
 </li>
 <li>
 Exceptional leadership, communication, and stakeholder engagement skills.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Hospitality &amp; Guest Service Excellence
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Vendor &amp; Contract Negotiation
 </li>
 <li>
 Regulatory &amp; Compliance Expertise
 </li>
 <li>
 Facilities &amp; Workplace Optimization
 </li>
 <li>
 Analytical &amp; Problem-Solving Skills
 </li>
 <li>
 Employee Service Orientation
 </li>
 <li>
 Leadership &amp; Team Development
 </li>
 </ul>
 
 
</div>

Administrative Manager

Big Fish Recruitment

The Role
 Administration Manager Location: Jeddah, KSA Position Overview We are seeking an experienced Administration Manager to oversee and optimize the organization’s administrative and workplace services. This role will ensure seamless day-to-day operations across facilities management, travel and logistics, hospitality services, vendor relations, and government compliance. The ideal candidate will have a strong hospitality background and a service-first mindset, delivering an exceptional workplace experience for employees, guests, and stakeholders while ensuring efficiency, compliance, and cost-effectiveness. Key Responsibilities • Strategy & Governance: Develop and implement administrative policies, strategies, and SLAs aligned with business objectives. • Facilities & Workplace Management: Oversee facility operations, space planning, preventive maintenance, and lease/rental contracts. • Hospitality & Guest Services: Supervise reception, mailroom, pantry, events, and AV services to maintain a high standard of hospitality. • Travel & Logistics: Manage travel bookings, accommodation, visas, immigration compliance, and transportation arrangements. • Fleet & Driver Management: Ensure efficient fleet allocation, maintenance scheduling, and driver safety programs. • Records & Compliance: Oversee documentation, archiving, license renewals, and compliance with regulatory requirements. • Vendor & Cost Management: Source and negotiate vendor contracts, monitor service quality, and drive cost optimization initiatives. • Employee & Guest Experience: Lead workplace experience initiatives, onboarding support, and employee services programs. • Systems & Reporting: Utilize CMMS, ticketing systems, and dashboards to monitor performance and generate insights for continuous improvement. • Government Relations: Liaise with government authorities for permits, renewals, and compliance matters.
 
Requirements
 <ul>
<li>Bachelor’s degree in Business Administration, Hospitality Management, or a related field (Master’s degree preferred). • 10+ years of progressive experience in administration management, with a strong background in hospitality or corporate services. • Solid knowledge of facilities operations, vendor management, and government relations in KSA. • Proficiency in CMMS systems, asset management, and workplace technology solutions. • Exceptional leadership, communication, and stakeholder engagement skills. Core Competencies • Hospitality & Guest Service Excellence • Strategic Planning & Execution • Vendor & Contract Negotiation • Regulatory & Compliance Expertise • Facilities & Workplace Optimization • Analytical & Problem-Solving Skills • Employee Service Orientation • Leadership & Team Development</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Administration Manager

Lucidya

<div>Lucidya is the leading customer experience intelligence platform in the MENA region, helping organizations deeply understand and serve their customers using cutting-edge AI. As we expand our AI capabilities, we are building agentic AI services that can reason, plan, and act autonomously to deliver real business value.
We are looking for an AI Agent Architect to design and lead the architecture of our next-generation AI agent systems.
As an AI Agent Architect, you will own the end-to-end design of agent systems at Lucidya. Your role is to define how agents reason, interact with tools, collaborate as multi-agent systems, manage memory, and operate safely at scale. You will work closely with ML engineers, backend engineers, product managers, and UX designers to turn advances in LLMs and agent frameworks into robust, production-ready systems fully integrated with Lucidya&rsquo;s platform.
We are seeking someone with a deep understanding of AI technologies who can architect systems that enable intelligent, goal-driven behaviors in our products. Collaboration is key: you will work across teams to align AI solutions with business needs, enhance user experiences, and bring innovative ideas from concept to production.<h3 class="jobSectionHeader">
Key Tasks &amp; Responsibilities</h3><ul>
<li>Design and implement the architecture of Lucidya&rsquo;s AI agents, including reasoning loops, planning, reflection, and multi-agent collaboration.
</li><li>Research and apply state-of-the-art methods in machine learning, natural language processing, and reinforcement learning.
</li><li>Guide the development of prototypes and proof-of-concept models, experimenting with emerging technologies.
</li><li>Collaborate with software engineers and data scientists to integrate AI capabilities seamlessly into Lucidya products.
</li><li>Architect scalable and secure agent&ndash;tool interactions (e.g., CRM, analytics APIs, external systems).
</li><li>Ensure AI solutions align with product goals and deliver measurable business value.
</li><li>Design short-term and long-term memory architectures for agents.
</li><li>Build retrieval-augmented generation (RAG) pipelines using vector databases (Pinecone, Weaviate, FAISS).
</li><li>Conduct evaluations of agent performance and optimize algorithms based on analytics and user feedback.
</li><li>Define observability standards for monitoring, debugging, and improving agent behaviors.
</li><li>Produce clear design documentation, specifications, and best practices for AI agent development.
</li><li>Establish AI governance and safety guardrails, ensuring agents act responsibly and in compliance with regulations.
</li><li>Stay current on the latest advancements in LLM, multi-agent, and AI systems research.
</li><li>Mentor engineers on agent orchestration and AI architecture best practices.
</li><li>Act as the subject matter expert and key driver of agentic AI within Lucidya.</li>
</ul>Requirements<ul>
<li>BA/BS or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
</li><li>5+ years of experience in AI/ML development with a proven track record in AI system architecture.
</li><li>Demonstrated experience designing and deploying LLM-driven or multi-agent AI systems.
</li><li>Strong knowledge of AI algorithms, including supervised, unsupervised, and reinforcement learning.
</li><li>Proficiency in programming languages such as Python (Java or equivalent a plus).
</li><li>Hands-on experience with ML frameworks (TensorFlow, PyTorch).
</li><li>Expertise in LLM frameworks (LangChain, LlamaIndex, AutoGen, Semantic Kernel).
</li><li>Experience with natural language processing and modern NLP libraries.
</li><li>Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Weights &amp; Biases, Docker, Kubernetes).
</li><li>Solid grounding in software architecture principles and distributed systems.
</li><li>Strong analytical and problem-solving skills with an innovative mindset.
</li><li>Excellent communication skills, capable of articulating complex ideas clearly and persuasively.
</li><li>Collaborative team player with the ability to lead discussions on AI system design.</li>
</ul>Benefits<h3 class="jobSectionHeader">
Why Join Us?</h3>
This is more than just an engineering role. it&rsquo;s an opportunity to shape the infrastructure and technical future of Lucidya. You&rsquo;ll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
We offer Employee Stock Option Plans (ESOP) to give you ownership in the company&rsquo;s success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you&rsquo;ll have the autonomy to lead, innovate, and grow&mdash;both personally and professionally.</div>

AI Agent Architect (Saudi-based only)

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. 
Job Description 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
List of Responsibilities and Duties
<ul><li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Desk Agent – Saudis Only – Tamayyaz

<div>Additional Information 
Job Number25161764 
Job CategoryReservations 
LocationLe M&eacute;ridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia, 13700 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Clerk-Reservations

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
<ul><li>
Assist in developing and implementing PR campaigns that align with the hotel&rsquo;s luxury positioning and brand values.</li><li>
Coordinate day-to-day communication activities to support brand awareness and media engagement.</li><li>
Monitor hospitality, travel, and lifestyle trends to identify opportunities for storytelling.</li><li>
Support the Director of Marketing in building and maintaining relationships with lifestyle, travel, and luxury media and influencers.</li><li>
Assist with pitching stories, securing coverage, and responding to media inquiries.</li><li>
Help coordinate press trips, media events, and influencer visits.</li><li>
Draft press releases, media alerts, hotel announcements, and social media content under guidance.</li><li>
Contribute to content for newsletters, speeches, and guest-facing communications.</li><li>
Ensure all materials are consistent with brand tone, style, and positioning.</li><li>
Assist in planning and executing media activations, hotel events, and luxury collaborations.</li><li>
Support F&amp;B, wellness, and lifestyle promotions by helping craft and share key messages.</li><li>
Coordinate logistics for media and influencer visits to ensure a seamless experience.</li><li>
Assist in monitoring media coverage and reporting on brand sentiment.</li><li>
Support crisis communication activities by preparing statements and updates as directed.</li><li>
Support internal communication initiatives, including newsletters, announcements, and colleague engagement campaigns.</li><li>
Track media coverage, campaign results, and influencer engagement.</li><li>
Assist in preparing monthly and quarterly PR performance reports.</li><li>
Maintain media lists, press kits, and digital assets.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Communications, PR, Journalism, Marketing, or Hospitality Management.</li><li>
2&ndash;4 years of experience in PR, communications, or media relations, preferably in luxury hospitality or lifestyle brands.</li><li>
Familiarity with lifestyle, travel, and hospitality media and influencer networks.</li></ul></div>

Assistant PR Manager (Saudi National Only)

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