admin assistant

arabic receptionist - female Jobs in Jeddah

arabic receptionist - female

call center representative Jobs in Jeddah

call center representative

customer service agent

guest relations

receptionist

Omorfia Group LLC

Bedashing Beauty Lounge is looking for Receptionist!Join our team as a Receptionist and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.Key ResponsibilitiesFront Desk Operations:<ul><li>Greet clients and inform technicians of their arrival and treatments.</li><li>Maintain accurate branch communication and documentation.</li><li>Manage cash, handle sales, and follow daily closing procedures.</li><li>Provide excellent customer service both in-person and over the phone.</li><li>Follow all front desk SOPs and maintain reception area standards.</li></ul>Booking &amp; System Management:<ul><li>Schedule, confirm, and follow up on client appointments.</li><li>Ensure accurate treatment and client records in the system.</li><li>Manage therapists' schedules, leaves, and lunch breaks.</li><li>Stay updated on pricing, promotions, and apply money handling SOPs.</li></ul>Client &amp; Team Interaction:<ul><li>Handle client inquiries, complaints, and follow-up professionally.</li><li>Promote services and products effectively.</li><li>Support the Branch Manager with admin tasks.</li><li>Contribute to a positive team environment and maintain branch ambience.</li></ul>Profile Requirements1. Skills:<ul><li>Strong passion for customer service</li><li>Excellent English communication skills</li><li>Great time management and multi-tasking ability</li><li>Proficient in MS Word, Excel, and POS systems</li><li>Professional grooming and positive attitude</li><li>Attention to detail and ability to work under pressure</li></ul>2. Experience:<ul><li>Minimum of 3 years' experience as a receptionist as well as in Sales.</li></ul>Job Types: Full-time, PermanentPay: ﷼3,750.00 - ﷼4,000.00 per monthExperience:<ul><li>Sales: 2 years (Preferred)</li></ul>Location:<ul><li>Jeddah (Preferred)</li></ul>

Arabic Receptionist - Female

Swissôtel

<div>Company Description 
&ldquo;A passion for perfection&rdquo;
Swiss&ocirc;tel Hotels &amp; Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swiss&ocirc;tel Al Maqam is Swiss&ocirc;tel&rsquo;s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today&rsquo;s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swiss&ocirc;tel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka&rsquo;aba and the Grand Mosque.
Swiss&ocirc;tel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram 
Job Description 
Planning &amp; Organizing:<ul><li>
Review and update Logbook</li><li>
Check equipment</li><li>
Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>
Oversee the day to day operations</li><li>
Report regularly on happening to Supervisors / Night Manager (if on shift).</li><li>
Monitor Employees performance/ Coaching</li><li>
Fire Procedure</li><li>
First Aid Procedures</li><li>
Handle guest complaints and report to manager</li><li>
Implement and coordinate the Front Office OSM</li><li>
Perform as per Standards and in line with the Company&rsquo;s Values and Competencies.</li><li>
Attend training classes as per schedule</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
of all Is aware of the daily activities and has product knowledge the hotel facilities</li><li>
Ensure panic report is printed during the shift at least twice.</li></ul>
Operations:<ul><li>
Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li><li>
Register and process check in for all arrivals.</li><li>
Update and check guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>
Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Check and convey message to guests.</li><li>
Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li><li>
To check the paymaster and assist Supervisors to have No paymasters pending.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
File daily reception report and documents systematically.</li><li>
Print panic report (at least twice a shift).</li><li>
Attend briefings; take notes and action with appreciated follow up.</li><li>
Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li><li>
At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding VIPs.</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>
Perfect grooming all the time.</li><li>
Drive Upselling.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
 Excellent interpersonal and communication skills.</li><li>
 Is a team player that contributes to and proactively assists co-workers.</li><li>
 Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul></div>

Tamayyaz - Receptionist (Front Office Agent) Saudi Only

Marriott International

<div>Additional Information 
Job Number26208946 
Job CategoryAdministrative 
LocationThe Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Ingresar y recuperar la informaci&oacute;n contenida en las bases de datos de la computadora mediante la utilizaci&oacute;n de un teclado, rat&oacute;n o trackball para actualizar expedientes, archivos, reservaciones y responder a las consultas de los hu&eacute;spedes. Transmitir informaci&oacute;n o documentaci&oacute;n mediante la utilizaci&oacute;n de una computadora, el correo o un fax. Operar equipo de oficina est&aacute;ndar, aparte de las computadoras. Redactar cartas, memos y dem&aacute;s documentos a trav&eacute;s de procesadores de textos, hojas de c&aacute;lculos, bases de datos o software para presentaciones. Manejar el correo entrante y saliente, fecharlo y distribuir el correo entrante. Crear y mantener sistemas de archivo y organizaci&oacute;n en formato electr&oacute;nico y en papel para los expedientes, informes, documentos, etc. Recopilar, copiar, clasificar y archivar los expedientes de las actividades de la oficina, las transacciones comerciales y dem&aacute;s actividades. Ingresar y localizar la informaci&oacute;n relacionada con el trabajo mediante la utilizaci&oacute;n de computadoras y/o sistemas de punto de venta.</div><div> 
Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a todos los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los hu&eacute;spedes con aprecio genuino. Hablar con los dem&aacute;s utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los dem&aacute;s. apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los dem&aacute;s empleados. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos.Ejecutar otros deberes de trabajo razonables solicitados por supervisors.</div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
EDITION Hotels combina el genio visionario del hotelero de establecimientos de estilo boutique Ian Schrager, la prestaci&oacute;n de servicios de un hotel de lujo de clase mundial y el alcance global de Marriott International para crear una experiencia totalmente novedosa en el mundo de la hospitalidad. EDITION proporciona lo mejor de ambos mundos con un delicado acto de equilibrio: elegancia con personalidad, perfeccionismo con individualismo y confort con carisma y encanto. La marca se dirige a clientes sofisticados e informados que entienden la calidad, la originalidad, el dise&ntilde;o y la excelencia del servicio, pero que lo quieren sin limitaciones, rompiendo los l&iacute;mites de las convenciones y exigiendo actitudes y sensaciones envueltos en un paquete que muestra lo excepcional. 
<div>
 
Para crear esta experiencia m&aacute;gica, te necesitamos. Buscamos a personas extrovertidas e incre&iacute;bles que deseen trabajar en un lugar inspirador que les desaf&iacute;e y les haga sentir orgullosas de venir a trabajar. Un lugar donde el servicio viene del coraz&oacute;n, no de un manual. Un lugar que ofrece un espect&aacute;culo teatral sin fin que continuamente deleita y asombra a todos los hu&eacute;spedes.</div><div>
 
Te invitamos a unirte al equipo. Al unirte a EDITION, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div></div>

Admin Assistant

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
Receive each guest call in a professional and friendly manner.</li><li>
Maintain effective communication with all related department to ensure smooth service delivery.</li><li>
Handle every query in a polite and courteous manner and exceed guest expectations.</li><li>
Ensure guests are greeted by name upon calling as per Rixos Standards.</li><li>
Maintain an up to date knowledge of the hotel and local services.</li><li>
Maintain an awareness of guest profile through the fidelio guest profile system.</li><li>
Complete management's long distance call vouchers and record them on the traffic sheet.</li><li>
Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard.</li><li>
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</li><li>
Take messages for guests and management as per the required standard</li><li>
Ensure all external and internal calls are answered as laid out in the procedure and ensure efficient connection with the correct person.</li><li>
Be aware at all times of the whereabouts of the managers and where to contact them.</li><li>
Monitor the logs of long distance calls, faxes and messages.</li><li>
Co-ordinate communication within the hotel in the event of an emergency.</li><li>
Be fully aware of the Rixelence for the day</li><li>
Proper grooming at all times</li><li>
Attend training classes as per schedule</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Is aware of the daily activities and has product knowledge of all the hotel facilities</li></ul> 
Qualifications 
University Degree in any field. Minimum 1 year in a similar role. 
Additional Information</div>

Telecommunications Agent

Accor

<div>Company Description 
<ul><li>
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.</li></ul> 

Job Description 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Tamayyaz – Front Desk Agent – Saudis Only

Hilton

<div>Guest Relations
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. 
 
What will I be doing? 
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
<ul><li>Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests</li>
<li>Be responsible for special room assignments and suite occupancies</li>
<li>Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room</li>
<li>Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival</li>
<li>Manage the Guest Relations Desk in the hotel lobby</li>
<li>Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements</li>
<li>Maintain the inventory of Guest amenities</li>
<li>Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
</ul>What are we looking for? 
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a VIP Guest</li>
<li>Computer literate and able to navigate through Company systems</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Guest relations experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Proven ability to listen and respond to demanding Guest needs</li>
<li>Conflict resolution experience</li>
<li>Cash handling experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations