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customer service representative administrative assistant Jobs in Jeddah

customers relations manager Jobs in Jeddah

customers relations manager

customer service representative

recruitlytics LLC

<div>
 We&rsquo;re hiring a
 
 Customer Service Representative &ndash; Administrative Assistant
 
 to support our customers and internal teams across the
 
 UAE and Saudi Arabia
 
 . This is a
 
 remote role
 
 combining frontline customer communication with reliable administrative support. You&rsquo;ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.
 
 
 This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details&mdash;while working independently from home.
 
 
 Key Responsibilities
 
 
 Customer Support (Primary)
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
 </li>
 <li>
 Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
 </li>
 <li>
 Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
 </li>
 <li>
 Follow communication guidelines to ensure customers receive consistent, accurate information.
 </li>
 <li>
 Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
 </li>
 <li>
 Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
 
 
 </li>
 </ul>
 Administrative Support (Secondary)
 
 
 <ul>
 <li>
 Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
 </li>
 <li>
 Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
 </li>
 <li>
 Prepare and maintain simple reports (e.g., daily support volume, resolution notes, candidate/customer status lists).
 </li>
 <li>
 Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
 </li>
 <li>
 Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 <ul>
 <li>
 Customers receive accurate responses quickly, with clear steps and a friendly experience.
 </li>
 <li>
 Support tickets and inquiries are documented properly, and follow-ups happen without delays.
 </li>
 <li>
 Admin tasks (records, reports, trackers) are completed accurately and kept up to date.
 </li>
 <li>
 You can manage multiple priorities while staying organized and dependable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
 </li>
 <li>
 Communication: Excellent written and verbal communication.
 </li>
 <li>
 Languages:
 </li>
 <li>
 English required
 </li>
 <li>
 Arabic is a strong advantage (especially for Saudi Arabia and UAE customers)
 </li>
 <li>
 Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
 </li>
 <li>
 Remote readiness: Reliable internet, a quiet workspace, and ability to work independently.
 </li>
 <li>
 Strong attention to detail and ability to follow instructions and processes.
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling support via WhatsApp Business, live chat systems, or ticketing tools (e.g., Zendesk/Freshdesk).
 </li>
 <li>
 Familiarity with customers and cultural communication norms in the GCC region.
 </li>
 <li>
 Experience with onboarding, scheduling, or administrative coordination.
 
 
 </li>
 </ul>
 Work Setup &amp; Schedule
 
 
 <ul>
 <li>
 Location: Remote (UAE or Saudi Arabia candidates preferred; open to nearby time zones if you can align).
 </li>
 <li>
 Time zone coverage: Must be able to support Gulf Standard Time (GST) and/or Arabia Standard Time (AST) hours.
 </li>
 <li>
 Hours: Flexible depending on team needs; may include set shifts or overlapping coverage windows.
 </li>
 <li>
 Equipment: You must have a laptop/desktop, stable internet, and headset for calls if needed.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation based on experience and location.
 </li>
 <li>
 Remote work flexibility.
 </li>
 <li>
 Training, scripts, and support processes provided.
 </li>
 <li>
 Opportunity for growth into senior support, team lead, or operations/admin roles based on performance.
 </li>
 </ul>
</div>

Customer Service Representative Administrative Assistant

Sealy Mattress Middle East

<div>Sealy Mattress Middle East is seeking an enthusiastic Showroom Salesman to join our dynamic team. In this role, you will be the face of our brand, engaging with customers and helping them find the ideal mattress and bedding solutions from our extensive range of products. Your customer service skills will play a vital role in creating a welcoming environment in our showroom. If you have a passion for sales and a commitment to providing top-notch service, we would love to have you on board!<h3 class="jobSectionHeader">
Core Responsibilities</h3><ul>
<li>Assist customers in the showroom by providing detailed product information and answering inquiries.</li>
<li>Demonstrate a deep understanding of our products and their benefits to aid customers in their decision-making.</li>
<li>Maintain a well-organized, clean, and visually appealing showroom.</li>
<li>Handle sales transactions accurately and efficiently.</li>
<li>Cultivate lasting relationships with customers to promote loyalty and repeat business.</li>
<li>Keep abreast of product lines and emerging trends in the market.</li>
<li>Deliver exceptional customer service consistently.</li>
</ul>
Requirements<ul>
<li>
High school diploma or equivalent qualifications; further education in sales or business is advantageous.</li>
<li>Previous experience in retail or showroom sales, preferably in the mattress or furniture industry.</li>
<li>Exceptional communication and listening skills.</li>
<li>Strong sales skills with a customer-oriented approach.</li>
<li>Ability to work in a lively environment and manage multiple tasks effectively.</li>
<li>Willingness to work flexible hours, including weekends and evenings.</li>
<li>Positive, proactive attitude and professional appearance.</li>
<li>Fluency in English; Arabic language skills are a plus.</li>
<li>Preferably male candidates.</li>
<li>Aged between 25 and 35 years.</li>
<li>Nationalities: Saudi.</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Showroom Salesman

PepsiCo

<div>Overview :
<div>
We Are PepsiCo</div><div></div><div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><div></div><div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><div></div><div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><div></div><div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div> 
Join PepsiCo, dare to transform. 

Responsibilities:
<div>
JOB PURPOSE 
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the salesman will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The salesman will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The salesman is required to complete a daily
 
debriefing with his supervisor.</div><div>
PRINCIPAL ACCOUNTABILITIES</div><div>
Responsibilities: 
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
 
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions. 
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
 
Daily the salesman will agree his order requirements for the next selling period.
 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
 
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
 
with the supervisor the arrangements planned in the outlets with the support.
 
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
 
This will be part of the daily debriefing with the supervisor. 
 Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages. 
 Sales staff are to be neatly groomed and presentable at all times.
 
Maintain a high standard of driving and obey the driving regulations.
 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
 
to deliver consistently the results required will lead to disciplinary action. 
Key Performance Indicators: 
 Daily/weekly sales vs planned sales. 
 Daily positive calls vs plan 
 Daily call sequence vs plan. 
 Stales vs target. 
 Zero cash &amp; stock shortages.</div> 
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
 Customer service skills. 
 Good communication and interpersonal skills. 
 Excellent verbal and written communication skills in English and Arabic. 
 Analytical skills</div></div>

Sr. Route Salesman

Marriott International

<div>Additional Information 
Job Number26013370 
Job CategorySales &amp; Marketing 
LocationLe M&eacute;ridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia, 13700 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Sales Coordinator

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 You always put the customer first. You will be a reliable partner for our customers and ensure the commercial success of Kuehne+Nagel and if you believe that you would add a value to Kuehne+Nagel sales team, apply!
 
 
 Sea Logistics Sales Representative is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up to date and in-depth understanding of the trade-lane(s) in terms of the geography of the trade, and the service offerings, such as sailings, transit times, reliability, specific country documentation regulations, local standards, operational requirements, as well as the type of industry/goods/commodity traded on the particular routes.
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Generating new business opportunities with a clear focus on SMEs.
 </li>
 <li>
 Taking pricing decisions in alignment with the Customer Care Managers.
 </li>
 <li>
 Preparing quotations using our online tools and submitting our proposals to customers.
 </li>
 <li>
 Demonstrating superior Sea Logistics product and trade knowledge.
 </li>
 <li>
 Delivering presentations about our main Sea Logistics products.
 </li>
 <li>
 Monitoring competition by gathering current marketplace information on pricing and products.
 </li>
 <li>
 Reporting customer complaints to the Customer Care Team.
 </li>
 <li>
 Aligning with the Customer Care Team when onboarding new customers and providing robust and complete content in the Customer Promise/CCL handover form.
 </li>
 <li>
 Using CoreLOG to maintain and update customer information.
 </li>
 <li>
 Performing the related CRM tasks/activities. Regularly reviewing the customers&rsquo; portfolio with the CCL managers and Customer Care Team.
 </li>
 <li>
 Closing customer deals.
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Minimum bachelor&rsquo;s degree.
 </li>
 <li>
 Minimum 5 years of extensive track record of professional experience and success as field sales representative in the forwarding / logistics sector.
 </li>
 <li>
 A reliable, trustworthy and serious demeanour.
 </li>
 <li>
 Excellent negotiating and closure skills, ability to work on your own initiative and in a highly organized way.
 </li>
 <li>
 A good knowledge of spoken and written English and native Turkish.
 </li>
 <li>
 Very good computer skills, particularly MS Office.
 </li>
 <li>
 A valid driving license and able to travel.
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 
 
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 
 
</div>

Sea Logistics Sales Representative (Riyadh)

Alkaffary Group

<div>Alkaffary Group is thrilled to present a unique opportunity for a dedicated professional to join us as an Inside Sales Representative, specializing in branch operations. In this pivotal role, you will be at the forefront of customer interactions and product sales within our branches. Your primary objective will be to welcome and assist customers, effectively promote our products, and drive sales within the branch environment. Your commitment to exceptional service and sales excellence will be instrumental in collaborating with our sales team to amplify revenues and achieve targeted business outcomes across our branch network. If you are a proactive and customer-centric individual with a passion for sales, Alkaffary Group provides an ideal platform for you to excel and grow within the realm of branch operations!
Key Responsibilities for Branch Operations Sales:<ul>
<li>
Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch.</li>
<li>Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively.</li>
<li>Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.</li>
<li>Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting.</li>
<li>Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up.</li>
<li>Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.</li>
<li>Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations.</li>
</ul>
Requirements<ul>
<li>
BA Degree in Business Administration, Marketing, or a related field is preferred.</li>
<li>Minimum of 2 years experience in inside sales or a similar role.</li>
<li>Exceptional verbal and written communication skills.</li>
<li>A strong customer-oriented mindset with proven ability to build relationships.</li>
<li>Proficiency in CRM software and Microsoft Office applications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Goal-driven with a desire to exceed targets.</li>
<li>Willingness to adapt and learn in a fast-paced environment.</li></ul></div>

Showroom Sales

ALKAFFARY GROUP

<div>
 Alkaffary Group is thrilled to present a unique opportunity for a dedicated professional to join us as an Inside Sales Representative, specializing in branch operations. In this pivotal role, you will be at the forefront of customer interactions and product sales within our branches. Your primary objective will be to welcome and assist customers, effectively promote our products, and drive sales within the branch environment. Your commitment to exceptional service and sales excellence will be instrumental in collaborating with our sales team to amplify revenues and achieve targeted business outcomes across our branch network. If you are a proactive and customer-centric individual with a passion for sales, Alkaffary Group provides an ideal platform for you to excel and grow within the realm of branch operations!
 
 
 
 Key Responsibilities for Branch Operations Sales:
 
 
 
 <ul>
 <li>
 Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch
 </li>
 <li>
 Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively
 </li>
 <li>
 Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences
 </li>
 <li>
 Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting
 </li>
 <li>
 Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up
 </li>
 <li>
 Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives
 </li>
 <li>
 Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 BA Degree in Business Administration, Marketing, or a related field is preferred
 </li>
 <li>
 Minimum of 2 years experience in inside sales or a similar role
 </li>
 <li>
 Exceptional verbal and written communication skills
 </li>
 <li>
 A strong customer-oriented mindset with proven ability to build relationships
 </li>
 <li>
 Proficiency in CRM software and Microsoft Office applications
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Goal-driven with a desire to exceed targets
 </li>
 <li>
 Willingness to adapt and learn in a fast-paced environment
 </li>
 </ul>
</div>

Explore 154+ Customer service representative in Jeddah this February. Find roles across top companies and apply now to boost your career.

154 customer service representative jobs In Jeddah

Customer Service Representative Administrative Assistant

Showroom Salesman

Sr. Route Salesman

Sales Coordinator

Sea Logistics Sales Representative (Riyadh)

Showroom Sales

Showroom Sales