customer service representative Jobs in Jeddah

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intern, project coordinator Jobs in Jeddah

intern, project coordinator

quality engineer - intern

customer service intern

Saint-Gobain

<div><b>Why do we need you?</b><p><b><br>
 </b><b>Customer Service &amp; Order Management</b></p>
<ul>
<li><b>Serve as the primary contact for stock replenishment orders, direct customer shipments (credit orders), and branch deliveries within Northwestern Region.</b></li>
<li><b>Coordinate and communicate order status, delivery schedules, and shipment updates with regional sales teams and regional representatives.</b></li>
<li><b>Ensure timely and accurate processing of customer orders in line with company procedures and service level expectations.</b></li>
<li><b>Resolve sales teams&rsquo; inquiries and non-technical complaints professionally and within agreed timelines.</b></li>
<li><b>Maintain accurate records of customer interactions, orders, and delivery documentation.</b></li></ul><br>
<p></p>
<p><b>
Cross-Functional Collaboration</b></p>
<ul>
<li><b>Work closely with Production and Operations teams to communicate product requirements, priorities, and delivery schedules</b></li>
<li><b>Support production planning by providing demand for your assigned regions when needed.</b></li>
<li><b>Facilitate communication between Sales, Warehousing, Logistics, Finance, and Customer Service teams to ensure smooth order execution.</b></li></ul><br>
<p></p>
<p><b>
Documentation &amp; Compliance</b></p>
<ul>
<li><b>Prepare and provide product certifications, technical data sheets, material safety data sheets (MSDS), compliance documents, and other customer-required documentation, when needed.</b></li>
<li><b>Maintain shipment records, customer files, and operational documentation in accordance with the company's Document Retention Policy.</b></li>
<li><b>Ensure compliance with company policies, quality standards, and applicable regulatory requirements.</b></li>
<li><b>Support continuous improvement initiatives.</b></li></ul><br>
<p></p>
<p><b>
Leadership &amp; Operational Support</b></p>
<ul>
<li><b>Provide guidance and support to team members as needed.</b></li>
<li><b>Assist in maintaining efficient departmental operations and service standards.</b></li>
<li><b>Perform additional duties and responsibilities as assigned by the Customer Service Manager.</b></li>
</ul><br>
<b>Is this job for you?</b><p><b><br>
Educational Requirements:</b></p>
<p><b>
Bachelor's Degree or equivalent qualification.</b></p>
<div>
<div><div><div><p><b>Essential:</b></p></div></div><div><br>
<div>
<p><b>Experience in customer service, sales support, logistics, distribution or related commercial functions.</b></p></div></div><div><br>
<div>
<p><b>Strong understanding of customer order management and distribution processes.</b></p></div></div><div><br>
<div>
<p><b>Experience using ERP systems and Microsoft Office programs.</b></p></div><br>
</div><br>
</div></div><br>
Job Reference: SAU00100</div>

Customer Service Representative

Bupa

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><div><p>Role Purpose:</p>
<p>Handle all cases received from the outbound related channels and provide world-class service in every interaction for Health Care Center performance and customer satisfaction as per company and department&rsquo;s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of quality.</p><br>
<p></p><p>Key Accountabilities:</p>
<p>1- Inbound calls handling;</p>
<ul><li>Provide a high level of customer service and professional communication skills</li>
<li>Maintain a thorough knowledge of all departments under Bupa Connect Care products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times</li>
<li>Resolves and inputs provider/client requests into CRM according to established guidelines.</li>
<li>Ensures proper, accurate records, files, databases are set up and maintained.</li>
<li>Highlight any recurring problems that are identified and then direct the information accordingly so that corrective actions can be taken promptly</li>
<li>Ability to use and interpret multiple systems for preauthorization, claims research, contract interpretation, and provider network status</li>
<li>Capacity to understand and interpret client and provider contracts while working with callers</li>
<li>Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.</li><br>
</ul><p></p><p>2- Excellence Recovery;</p>
<ul><li>Ensure excellent members recovery from the first interaction</li>
<li>Ensure proper, accurate records, files, and databases are set up and maintained.</li>
<li>Ensure fully explain with maintain a high level of NPS survey</li>
<li>Build a strong relationship with all relative stakeholders to ensure proper resolution</li><br>
</ul><p></p><p>3- Complaints &amp; case management;</p>
<ul><li>Assure that all the inbound complaints are handled end to end as per the department policy and procedure</li>
<li>Initiate proper escalation to the relative stakeholders</li>
<li>Ensure proper recovery for complaints and high level of satisfaction</li>
<li>Highlight any recurring problems and accordingly take corrective actions to resolve the case.</li>
</ul></div></div><p></p><h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><ul><li>Ability to use computers and navigate through software applications.</li>
<li>Ability to multi-task in a fast-paced changing environment and work well under stress</li>
<li>Strong trouble shooting, problem-solving and analytical skills</li>
<li>Excellent follow up skills</li>
<li>Ability to resolve issues effectively</li>
<li>Strong background in customer service in insurance or hospitals</li>
<li>Strong communications skills</li>
<li>Excellent follow up skills</li>
<li>Experience in Customer Service, Sales or Call Centre</li>
<li>Medical &amp; Insurance field knowledge is a major advantage</li>
</ul></div><p></p><h4 class="jobSectionHeader"><b>Education</b></h4>
<div><p>Bachelor&rsquo;s degree in Business Administration,Hospitality Management,Health Services or related field</p></div></div>

Patient Support

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
Job summary/purpose</b></div>
<div>
A<i>sMiu Miu Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Clients at the center, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.</i></div>
<div><i>
You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada / Miu Miu Brand.</i></div>
<div><i>
You hold yourself accountable to achieve your individual and store sales target, acting as proactive player in ensuring the best service and responding to the customer needs, both in store and on e-commerce channel.</i></div>
<div><b>
Responsibilities</b></div>
<ul>
<li>Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the &ldquo;client journey ceremony&rdquo;;</li>
<li>Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;</li>
<li>Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;</li>
<li>Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA;</li>
<li>Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;</li>
<li>Follow up with the Clients, using the CRM tools, in order to strengthen thelong term relationship with clients;</li>
</ul><ul><li>Host and conduct appointments either in presence or leveraging technology to do virtual appointments;</li>
<li>Embrace and promote the Omni Channel mindset;</li>
<li>Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the clients and to give advises;</li>
<li>Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;</li>
<li>Operate with the highest level of care and respect for the Products;</li>
<li>Utilize Company digital tools actively to offer a complete and integrated luxury experience;</li>
<li>Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;</li>
<li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;</li>
<li>Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.</li>
</ul>
<div>These activities are intended to be illustrative and not exhaustive.</div>
<div>
#LI-ZB1</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

MIU MIU Client Advisor

Madi International

<div><p><b>MADI International</b> is seeking enthusiastic and customer-focused <b>Saudi nationals</b> to join our team as <b>Beauty Advisor</b> in <b>Jeddah</b>. If you're passionate about beauty and love helping customers, find the right products, this is your chance to shine!</p><p><b>
Key Responsibilities:</b></p><ul><li>
Assist customers in selecting products that meet their needs and preferences.</li><li>
Provide detailed product knowledge and personalized recommendations.</li><li>
Achieve daily and monthly sales targets.</li><li>
Maintain an attractive and well-organized display area.</li><li>
Build strong customer relationships and encourage repeat visits.</li><li>
Support promotional events, product launches, and brand activations in-store.</li></ul><p><b>
Requirements:</b></p><ul><li><b>
Saudi nationality</b> (mandatory).</li><li>
Previous experience in retail, sales, or customer service (preferably in beauty or personal care).</li><li>
Excellent communication and interpersonal skills.</li><li>
Energetic, confident, and professional appearance.</li><li>
Passionate about beauty, skincare, or cosmetics.</li><li>
Flexible availability, including weekends and public holidays</li></ul></div>

Beauty Advisor - SAUDI National Only

أعناب

<div>
 We are looking for a
 <strong>
  Customer Service &amp; Programs Specialist
 </strong>
 to assist our users with their questions and inquiries about our training programs, enrollment process, and payments. The role involves communicating with users primarily via
 <strong>
  WhatsApp and email
 </strong>
 and using our internal systems and reports to investigate issues and provide accurate, timely support. The role also includes
 <strong>
  program operations support
 </strong>
 , including enrollment tracking, sending invitations and live-session links, monitoring trainee attendance and content completion.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Check the number of enrolments regularly for each program, prepare lists and follow-up sheets
  </li>
  <li>
   Follow up on the trainees joining the program and ensure that invitations are sent to all trainees before the beginning of each program.
  </li>
  <li>
   Create WhatsApp groups for each launch and follow up on both WhatsApp and Telegram groups.
  </li>
  <li>
   Send reminders to trainees for live sessions and send links
  </li>
  <li>
   Start the sessions and ensure that the trainers and trainees enter.
  </li>
  <li>
   Communicate with the trainees and follow up on their entry to the live sessions
  </li>
  <li>
   Provide support and respond to trainees' inquiries in groups and ensure that they reach and have all the necessary resources.
  </li>
  <li>
   Follow up on the trainees' completion of the content and send reminders before the end of the course. Updating follow-up lists after meetings, before and after the end of the session.
  </li>
  <li>
   Send messages to those who passed and those who did not pass and the reasons for not passing.
  </li>
  <li>
   Preparing lists of passed and failed trainees for each program.
  </li>
  <li>
   Organizing follow-up files for programs on the drive.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration or a related field
  </li>
  <li>
   Good command of the English language (written and spoken)
  </li>
  <li>
   Basic to intermediate proficiency in Microsoft Office applications
  </li>
  <li>
   Strong organizational, communication, and time-management skills
  </li>
  <li>
   Strong problem-solving and customer service mindset
  </li>
  <li>
   Ability to multitask and manage time effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A supportive, collaborative work environment
  </li>
  <li>
   Opportunities to learn and grow in customer support and success
  </li>
  <li>
   The chance to contribute to a mission-driven company transforming professional development in the region
  </li>
 </ul>
</div>


Tamheer Program - Customer Service & Programs Specialist

Aanaab

<div><p>We are looking for a <b>Customer Service &amp; Programs Specialist</b> to assist our users with their questions and inquiries about our training programs, enrollment process, and payments. The role involves communicating with users primarily via <b>WhatsApp and email</b> and using our internal systems and reports to investigate issues and provide accurate, timely support. The role also includes <b>program operations support</b>, including enrollment tracking, sending invitations and live-session links, monitoring trainee attendance and content completion.</p><p><b><br>
Key Responsibilities</b></p><ul><li>
Check the number of enrolments regularly for each program, prepare lists and follow-up sheets.</li><li>
Follow up on the trainees joining the program and ensure that invitations are sent to all trainees before the beginning of each program.
</li><li>Create WhatsApp groups for each launch and follow up on both WhatsApp and Telegram groups.
</li><li>Send reminders to trainees for live sessions and send links.</li><li>
Start the sessions and ensure that the trainers and trainees enter.
</li><li>Communicate with the trainees and follow up on their entry to the live sessions.</li><li>
Provide support and respond to trainees' inquiries in groups and ensure that they reach and have all the necessary resources.
</li><li>Follow up on the trainees' completion of the content and send reminders before the end of the course. Updating follow-up lists after meetings, before and after the end of the session.
</li><li>Send messages to those who passed and those who did not pass and the reasons for not passing.
</li><li>Preparing lists of passed and failed trainees for each program.
</li>Organizing follow-up files for programs on the drive.<br>
<li>
</li></ul><br>
<br>
<b>Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>
Good command of the English language (written and spoken).</li><li>
Basic to intermediate proficiency in Microsoft Office applications.</li><li>
Strong organizational, communication, and time-management skills.</li><li>
Strong problem-solving and customer service mindset.</li><li>
Ability to multitask and manage time effectively.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
A supportive, collaborative work environment.</li><li>
Opportunities to learn and grow in customer support and success.</li><li>
The chance to contribute to a mission-driven company transforming professional development in the region.</li></ul></div>

Taasco International Trading LLC

<p>We are looking to recruit a <b>Project Sales Engineer</b> to join our <b>Project Department</b>. The ideal candidate will be responsible for driving project sales, building strong customer relationships, coordinating with internal teams, and supporting the successful execution of projects.</p><p>Position: Project Sales Engineer<br/>Locations: Based on Jeddah (need travel to Riyadh, Dammam)</p><p>Qualification</p><ul><li>B.Tech in Mechanical, Mechatronics, or Electrical Engineering</li></ul><p>Experience</p><ul><li>1-2 years of experience in industrial or technical sales</li></ul><p>Key Responsibilities</p><ul><li>Identify and develop project opportunities with industrial customers and end users.</li><li>Prepare technical proposals, cost estimates, and quotations for complete turnkey solutions.</li><li>Conduct site surveys and recommend appropriate product specifications.</li><li>Coordinate with the technical, supply chain, and service teams throughout project execution.</li><li>Maintain the sales pipeline, forecasts, and customer records, and provide regular updates to the Project Manager.</li><li>Build and maintain long-term relationships with consultants, contractors, and end users.</li></ul><p>Skills Required</p><ul><li>AutoCAD and SOLIDWORKS</li><li>Strong communication and presentation skills</li><li>Negotiation and closing skills</li><li>Problem-solving mindset</li><li>Customer relationship management</li><li>Time management and prioritization</li><li>Adaptability and teamwork</li></ul><p>Other Requirements</p><ul><li>A valid Saudi driving license is preferred.</li></ul><p>Pay: ﷼3,000.00 - ﷼4,000.00 per month</p><p>Work Location: In person</p>

Project Sales Engineer

Explore 24+ Customer service intern in Jeddah this August. Find roles across top companies and apply now to boost your career.

24 customer service intern jobs In Jeddah

Customer Service Representative

Patient Support

MIU MIU Client Advisor

Beauty Advisor - SAUDI National Only

Tamheer Program - Customer Service & Programs Specialist

Tamheer Program - Customer Service & Programs Specialist

Project Sales Engineer