senior customer experience operations manager

front desk supervisor

guest relations supervisor Jobs in Jeddah

guest relations supervisor

intern, project coordinator Jobs in Jeddah

intern, project coordinator

senior customer experience operations manager Jobs in Jeddah

customer service intern

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1><p></p><p>As an Intern, you will join the Customer Care &amp; Order Operations team in Saudi Arabia and gain hands-on experience in managing customer orders and ensuring high service quality. You will support daily operations, interact with internal teams, and learn how to handle order processing in SAP systems. This internship will give you exposure to real business operations and help you build strong communication, problem-solving, and organizational skills.
</p><p></p><div><b>Internship details:
</b><br>
<ul><li>Start date: 1st August 2026
</li><li>Location: Jeddah, Saudi Arabia
</li><li>Duration: 6 months
</li><li>Working hours: 40 hours per week
</li><li>Work model: hybrid (2 days per week in the office)
</li></ul></div><p></p><div><b>Responsibilities may include the following and other duties may be assigned:
</b><br>
<ul><li>Support processing of customer orders in SAP and ensure data accuracy
</li><li>Assist in monitoring order status and following up with internal stakeholders until delivery
</li><li>Help handle customer inquiries and provide timely updates on order progress
</li><li>Support coordination with logistics and warehouse teams for order fulfillment
</li><li>Assist in resolving basic order issues (blocks, delays, discrepancies) under supervision
</li><li>Maintain accurate records and support reporting activities related to order management
</li></ul><br>
<b>Required Knowledge and Skills:
</b><br>
<ul><li>Recently graduated or in the final year of studies in Supply Chain, Industrial Engineering or a related field
</li><li>Fluency in Arabic and English (minimum B2 upper-intermediate level) with strong communication skills
</li><li>Motivated and eager to learn
</li><li>Collaborative mindset and ability to work effectively within a team
</li></ul></div><p></p><div><b>Would be a plus:
</b><br>
<ul><li>Experience using SAP<br>
</li></ul></div><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.<br>
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p><p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
<br>
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
<br>
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
</p><p></p><p>Learn more about our business, mission, and our commitment to diversity here</p></div>

Customer Service Intern

Abunayyan Holding

<div>
 <p>
  <strong>
   Job Title: Parts Sales &amp; Service Representative (PSSR)
  </strong>
 </p>
 <p>
  <strong>
   Location: Riyadh
  </strong>
 </p>
 <p>
  <strong>
   Company: SBU of Abunayyan Holding Company
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Spare Parts Sales / Aftermarket Services
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Heavy Machinery | Construction Equipment | Industrial Equipment
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking a customer-focused and commercially driven
  <strong>
   Parts Sales &amp; Service Representative (PSSR)
  </strong>
  to join our Aftermarket team. The successful candidate will be responsible for driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction.
 </p>
 <p>
  The role serves as a critical link between customers, service teams, and parts operations, helping maximize aftermarket revenue while delivering timely technical and commercial support. The incumbent will also provide leadership and support to the PSSR team and contribute to the achievement of sales and profitability objectives.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Parts Sales &amp; Aftermarket Support
  </strong>
 </p>
 <ul>
  <li>
   Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
  </li>
  <li>
   Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
  </li>
  <li>
   Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
  </li>
  <li>
   Provide technical assistance and product recommendations to customers and service personnel.
  </li>
  <li>
   Support the achievement of parts sales targets, revenue growth, and profitability objectives.
  </li>
 </ul>
 <p>
  <strong>
   Service Operations Support
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
  </li>
  <li>
   Process service-related parts requests efficiently to minimize equipment downtime.
  </li>
  <li>
   Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
  </li>
  <li>
   Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
  </li>
  <li>
   Notify service teams upon receipt of special-order or backordered items.
  </li>
 </ul>
 <p>
  <strong>
   Customer Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
  </li>
  <li>
   Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
  </li>
  <li>
   Address customer inquiries, concerns, and complaints in a professional and timely manner.
  </li>
  <li>
   Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
  </li>
  <li>
   Collect customer feedback and market intelligence to improve service delivery and business performance.
  </li>
 </ul>
 <p>
  <strong>
   Key Account Management &amp; Team Support
  </strong>
 </p>
 <ul>
  <li>
   Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
  </li>
  <li>
   Manage strategic and key customer accounts to drive long-term business growth.
  </li>
  <li>
   Assist in developing account plans and aftermarket sales strategies.
  </li>
  <li>
   Collaborate with management to identify opportunities for customer retention and market expansion.
  </li>
 </ul>
 <p>
  <strong>
   Commercial &amp; Administrative Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
  </li>
  <li>
   Ensure compliance with cash, credit, and payment processing procedures.
  </li>
  <li>
   Maintain accurate customer records, sales reports, and transaction documentation.
  </li>
  <li>
   Monitor customer purchasing trends and proactively identify opportunities to increase sales.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma, Technical Diploma, or equivalent qualification.
  </li>
  <li>
   Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
  </li>
  <li>
   Experience within Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
  </li>
  <li>
   Proven track record in customer relationship management and aftermarket sales.
  </li>
 </ul>
 <p>
  <strong>
   Technical Knowledge
  </strong>
 </p>
 <ul>
  <li>
   Inventory &amp; Parts Management
  </li>
  <li>
   Aftermarket Sales Processes
  </li>
  <li>
   Customer Service Excellence
  </li>
  <li>
   Key Account Management
  </li>
  <li>
   Commercial Negotiation
  </li>
  <li>
   CRM Systems &amp; ERP Applications
  </li>
 </ul>
 <p>
  <strong>
   Key Skills
  </strong>
 </p>
 <ul>
  <li>
   Parts Sales &amp; Customer Service
  </li>
  <li>
   Key Account Management
  </li>
  <li>
   Aftermarket Business Development
  </li>
  <li>
   Technical Product Knowledge
  </li>
 </ul>
</div>


Parts Sales & Service Representative

Batterjee Properties

<p>Responsibilities:</p><p>&gt;Prepare and serve coffee, tea, and other beverages to company standards</p><p>&gt;Operate coffee machines and grinders efficiently</p><p>&gt;Maintain cleanliness and organization of the caf&eacute; and service area</p><p>&gt;Provide excellent customer service and ensure customer satisfaction</p><p>&gt;Manage cash transactions and POS operations</p><p>&gt;Support daily operations and assist team members as needed</p><p>Requirements:</p><p>&gt;Previous experience as a Barista or in a similar caf&eacute; role (preferred)</p><p>&gt;Strong communication and customer service skills</p><p>&gt;Passion for coffee and attention to detail</p><p>&gt;Ability to work in a fast-paced environment</p><p>&gt;Flexible with shifts, including weekends and holidays</p><p>What We Offer:</p><p>***Competitive salary***</p><p>Friendly and supportive team environment</p><p>Training and growth opportunities</p><p>If you&rsquo;re passionate about coffee and hospitality, we&rsquo;d love to hear from you! ☕</p><p>Pay: ﷼3,000.00 - ﷼4,000.00 per month</p><p>Application Question(s):</p><ul><li>Your Salary Expectation ?</li></ul><p>Experience:</p><ul><li>Barista: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Jeddah (Required)</li></ul><p>Work Location: In person</p>

Barista

PURE HOUSES CO.

<p>**Job Summary:**</p><p>Responsible for overseeing daily restaurant operations, ensuring excellent customer service, managing staff, controlling costs, and achieving sales and profit targets.</p><p>**Key Responsibilities:**</p><p>* Manage daily restaurant operations.</p><p>* Lead, train, and supervise staff.</p><p>* Ensure high standards of food quality, service, and cleanliness.</p><p>* Handle customer concerns and ensure guest satisfaction.</p><p>* Control inventory, labor, and operating costs.</p><p>* Monitor sales performance and profitability.</p><p>* Ensure compliance with health and safety regulations.</p><p>**Requirements:**</p><p>* Proven restaurant management experience.</p><p>* Strong leadership and communication skills.</p><p>* Knowledge of restaurant operations and financial management.</p><p>* Ability to work in a fast-paced environment.</p><p>Pay: From ﷼7,000.00 per month</p><p>Work Location: In person</p>

Restaurant General Manager

OBJECTIVES RECRUITMENT

<p>A leading international engineering organization is seeking experienced Service Engineers and Senior Service Engineers to join its growing technical services team in Saudi Arabia.</p><p>This role is ideal for professionals with strong hands-on experience in marine diesel engines, power generation systems, commissioning, troubleshooting, maintenance, and overhaul activities.</p><p>Key Responsibilities</p><ul><li>Perform troubleshooting, maintenance, repair, and overhaul of diesel engines and associated systems.</li><li>Execute commissioning and service activities at customer sites.</li><li>Conduct inspections, diagnostics, root cause analysis, and corrective maintenance.</li><li>Support engine performance optimization and reliability improvement initiatives.</li><li>Prepare technical service reports and communicate findings to customers.</li><li>Ensure compliance with company HSE standards and procedures.</li><li>Travel as required to customer sites, power plants, shipyards, and marine facilities.</li></ul><p>Requirements</p><ul><li>Bachelor's Degree or Diploma in Mechanical Engineering, Marine Engineering, or related field.</li><li>Minimum 3+ years of relevant experience for Service Engineer level.</li><li>Minimum 8+ years of relevant experience for Senior Service Engineer level.</li><li>Strong experience with medium-speed or high-speed diesel engines.</li><li>Experience in marine, power generation, engine OEM, or heavy industrial service environments.</li><li>Hands-on exposure to engine overhauls, commissioning, troubleshooting, and maintenance activities.</li><li>Strong English communication skills.</li></ul><p>Preferred Experience</p><p>Candidates with experience on one or more of the following engine platforms will be highly preferred:</p><ul><li>W&auml;rtsil&auml;</li><li>MAN Energy Solutions</li><li>MTU</li><li>Rolls-Royce Power Systems</li><li>Caterpillar (CAT)</li><li>Cummins</li><li>Hyundai HiMSEN</li><li>Bergen</li><li>Yanmar</li><li>MWM</li></ul><p>Offer</p><ul><li>Competitive salary package</li><li>International working environment</li><li>Career development opportunities</li><li>Exposure to advanced marine and power generation technologies</li></ul><p>Interested candidates are invited to apply with their updated CV.</p><p>Job Type: Full-time</p><p>Pay: ﷼12,000.00 - ﷼14,000.00 per month</p><p>Work Location: In person</p>

Service Engineer – Marine & Power Generation Engines

ALSHIFA

<p>* Promote and sell company medical products to doctors, pharmacists, hospitals, and healthcare professionals.</p><p>* Build and maintain strong relationships with private and government sectors, including NUPCO accounts.</p><p>* Schedule regular visits and follow-ups with customers to ensure business growth and customer satisfaction.</p><p>* Maintain strong knowledge of company products, market trends, and competitor activities to support sales strategies.</p><p>* Achieve sales targets while providing professional customer service and maintaining long-term client relationships.</p><p>Pay: ﷼10,000.00 - ﷼13,000.00 per month</p><p>Work Location: On the road</p>

Medical Sales Representative ( Saudi )

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26077413<br>
<b>Job Category</b>Property Leadership<br>
<b>Location</b>6989 Ibn Kharqan building No: 3088, Jeddah, Saudi Arabia, Saudi Arabia, 23525<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b><br>
<br>
<p></p><div><div><b>Additional Information: </b>This hotel is owned and operated by an independent franchisee, Valor Hospitality Middle East DMCC. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, &ldquo;Marriott&rdquo;). The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.</div><div><br>
</div><div>
</div><div><b>Job Description:</b></div><div>
</div><div>The Cluster General Manager is responsible for the strategic direction and overall performance of the hotels under his/her control. The Cluster General Manager oversees and directs the Operations, Service, Logistics, Financial performance, Sales and Marketing, and Revenue Management activities of the Bonvoy and Autograph Collection hotels to ensure above. This role provides sound commercial and service leadership to ensure a coordinated effort between different teams that ensures that guests receive exceptional levels of personalised service at all times.</div><div>
</div><div><b>1. Customer Related</b></div><ul><li>Level of guest satisfaction as measured by on-line Customer Survey ranking</li><li>STR Objective</li></ul><div>
</div><div><b>2. People Related</b></div><ul><li>Through the relevant teams, ensures that the employees receive such development and training as is required to ensure that Service levels and Guest Experience rank among the highest in the country</li><li>Through the relevant structures ensures that there is succession planning, &ldquo;Plus-One&rdquo; (a trained replacement) for each key position in the organisation</li><li>Ensure that the Local Employee Empowerment targets of the business are achieved</li><li>Employee Turnover within tolerance</li></ul><div>
</div><div><b>3. Process Related</b></div><ul><li>Achievement of quality improvements as agreed by the Executive Committee</li><li>Ensure hotel policy and procedure in all departments are adhered to</li><li>Project Completion Rate</li></ul><div>
</div><div><b>4. Finance Related</b></div><ul><li>EBITDA objective</li><li>Revenue Growth Objective</li><li>Organic Business Growth Objective</li><li>Capital Expenditure to Budget</li></ul><div>
</div><div>Gross Salary including Housing, Transport, Mobile Phone. SAR 40-45 000 per month</div><div></div><div><br>
</div><div></div><div><i>This company is an equal opportunity employer.</i></div><div>
</div><div>frnch1</div></div></div><p></p>

General Manager

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