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airport services officer - cairo

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airport services officer cairo

Emirates

<div>
 
 Job Purpose
 
 
 
 Ensure a safe, efficient, cost effective and timely airport operation so that Emirates? image, reputation and customer service levels are maintained and enhanced, as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Plan, organise and control all aspects of the overall operation including effective co-ordination of all internal and external departments such as Handling Agents, caterers, other airlines, and various authorities at the airport, to ensure customers are provided with a high level of service. Manage and supervise staff on duty ensuring that the relevant areas of the operation are fully covered and assume responsibility for running of the Station during the absences of the Airport Services Manager.
 
 
 <ul>
 <li>
 Analyse anticipated operational problems such as overbookings, adverse weather conditions, delays, cancellation of flights, crew flight time limitations etc., undertaking necessary remedial action to ensure disruptions are minimised and the customer service levels are not impacted.
 </li>
 <li>
 Ensure that Handling Agent, caterers and other service providers are fully briefed regarding Emirates? requirements for the day?s operation including any special handling, and update this information as necessary in order to ensure a smooth operation and avoid unnecessary expenditure and inconvenience to our customers.
 </li>
 <li>
 Control expenditure on damage baggage replacement and lost baggage claims. Delegate some of the baggage claims processing to the Supervisors/ASAs, to ensure all of the baggage services aspects are processed effectively and in a timely manner.
 </li>
 <li>
 Assist the Airport Services Manager in preparing and maintaining the staff duty roster and in preparing the staff annual leave plan as necessary and ensure staffing levels are optimised.
 </li>
 <li>
 Undertake various administrative duties delegated by Airport Services Manager including attending various meetings as directed and ensure Emirates interests/requirements are appropriately represented at such meetings.
 </li>
 <li>
 Assist the ASM in Employee Regulation Programme and in conducting staff performance reviews in line with Performance Matters (i.e. setting staff?s objectives and development plan) and support, coach and guide staff members to ensure maintenance of customer service and other standards such as grooming.
 </li>
 <li>
 Manage and administer all operational/supervisory activities on a shift basis and ensure appropriate control of processes related to document and information consolidation (revenue documents , cargo, handling reports etc) in order to safeguard revenues; operational data and avoid discrepancies.
 </li>
 <li>
 Monitoring of all operational units (Customer Services, Ticket desk, Ramp and Lounge). Establish a regular reporting mechanism to ensure there is a timely and consistent monitoring of service delivery, across operations. Monitor KPI?s for service performance and ensure that these KPI?s are met consistently by each unit.
 </li>
 <li>
 Under take projects from time to time as advised by the Airport Services Manager in relation to operational standards and procedures thereby improving efficiency and quality of service delivered at the station. Assist ASM in ERP (Emergency Response Planning) and other related tasks.
 </li>
 <li>
 Ensure Passenger Service and Ground Operations Manual updates are communicated and adhered to, internally and by relevant service providers. Promote a continuously improving culture of safety, with open reporting of safety deficiencies, human factor issues and compliance with local laws to uphold the delivery of safe and secure operations.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Minimum `A' Level or equivalent (Higher Secondary School).
 
 
 Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations.
 
 
 
 Experience
 
 
 
 Given the specific requirements at outstations, a minimum of 5 years? experience is required in Airport. Customer handling / Operations including at least 3 years in a supervisory position.
 
 
 Qualification
 
 
 
 Knowledge/Skills
 
 
 
 A working knowledge of Reservations/Fares and Ticketing, Departure Control Systems.
 
 
 Knowledge of Dangerous Goods Regulations &amp; Weight &amp; Balance.
 
 
 Knowledge of Baggage Tracing and Claims Handling.
 
 
 Knowledge of Microsoft Word/ E-mail / Excel advantageous and local languages.
 
 
 Fluency in spoken and written English and required local language.
 
 
 Please note that you must have the right to live and work in Egypt.
 
 
 Salary &amp; benefits
 
 
 Salary Competitive
</div>

Airport Services Officer - Cairo

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26014026
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Le M&eacute;ridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 W Marriott International d&aogon;&zdot;ymy do tego, aby by&cacute; pracodawc&aogon; oferuj&aogon;cym r&oacute;wne szanse, przyjmuj&aogon;cym wszystkich i zapewniaj&aogon;cym dost&eogon;p do mo&zdot;liwo&sacute;ci. Aktywnie wspieramy &sacute;rodowisko, w kt&oacute;rym wyj&aogon;tkowe pochodzenie naszych pracownik&oacute;w jest cenione i honorowane. Nasz&aogon; mocn&aogon; stron&aogon; jest bogata r&oacute;&zdot;norodno&sacute;&cacute; kulturowa, talenty i do&sacute;wiadczenia naszych pracownik&oacute;w. Zobowi&aogon;zujemy si&eogon; do zapobiegania dyskryminacji ze wzgl&eogon;du na jak&aogon;kolwiek chronion&aogon; podstaw&eogon;, w tym niepe&lstrok;nosprawno&sacute;&cacute;, status weterana lub inn&aogon; podstaw&eogon; chronion&aogon; przez obowi&aogon;zuj&aogon;ce prawo.
 
 
 
 W Le M&eacute;ridien inspirujemy si&eogon; epok&aogon; pe&lstrok;nych przepychu podr&oacute;&zdot;y, doceniaj&aogon;c ka&zdot;d&aogon; kultur&eogon; poprzez wyra&zacute;nie europejsk&aogon; atmosfer&eogon; delektowania si&eogon; tym, co najlepsze. Nasi go&sacute;cie to ciekawi i kreatywni, kosmopolityczni poszukiwacze kultury, kt&oacute;rzy doceniaj&aogon; chwile skupienia i zwolnienia tempa, by m&oacute;c delektowa&cacute; si&eogon; celem podr&oacute;&zdot;y. Zapewniamy autentyczn&aogon;, eleganck&aogon; i niezapomnian&aogon; obs&lstrok;ug&eogon; oraz do&sacute;wiadczenia, kt&oacute;re inspiruj&aogon; go&sacute;ci do czerpania rado&sacute;ci z tego, co najlepsze. Szukamy ciekawych i kreatywnych os&oacute;b, kt&oacute;re do&lstrok;&aogon;cz&aogon; do naszego zespo&lstrok;u. Je&sacute;li cenisz sobie nawi&aogon;zywanie kontakt&oacute;w z podobnie my&sacute;l&aogon;cymi go&sacute;&cacute;mi i masz w sobie g&lstrok;&eogon;bokie pragnienie dostarczania niezapomnianych wra&zdot;e&nacute;, zapoznaj si&eogon; z mo&zdot;liwo&sacute;ciami rozwoju kariery w Le M&eacute;ridien. Staj&aogon;c si&eogon; cz&eogon;&sacute;ci&aogon; zespo&lstrok;u Le M&eacute;ridien, do&lstrok;&aogon;czasz do portfolio marek Marriott International.
 
 B&aogon;d&zacute;
 
 tam, gdzie mo&zdot;esz pracowa&cacute; najlepiej, jak potrafisz,
 
 rozpocznij
 
 realizacj&eogon; zamierze&nacute;,
 
 poczuj przynale&zdot;no&sacute;&cacute;
 
 do niesamowitej globalnej spo&lstrok;eczno&sacute;ci i
 
 sta&nacute; si&eogon;
 
 najlepsz&aogon; wersj&aogon; siebie.
</div>

Coord-Human Resources

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26014023
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Le M&eacute;ridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
 
 
 
 No Le M&eacute;ridien, nos inspiramos numa era de viagens de luxo, celebrando cada cultura atrav&eacute;s do distinto estilo europeu de aproveitar a boa vida. Nossos h&oacute;spedes s&atilde;o curiosos, criativos e cosmopolitas, buscando cultura para apreciar momentos de conex&atilde;o e relaxamento no destino onde est&atilde;o. Fornecemos um atendimento aut&ecirc;ntico, chique e inesquec&iacute;vel, al&eacute;m de experi&ecirc;ncias que inspiram os h&oacute;spedes a aproveitarem o melhor da vida. Procuramos pessoas curiosas e criativas para nossa equipe. Caso goste de se conectar com h&oacute;spedes de mentalidade parecida e tenha um desejo de criar experi&ecirc;ncias memor&aacute;veis, convidamos voc&ecirc; a explorar as oportunidades de carreira do Le M&eacute;ridien. Ao entrar para o Le M&eacute;ridien, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 
 Esteja
 
 onde pode realizar seu melhor trabalho,
 
 agir
 
 conforme seu prop&oacute;sito, fazer parte de uma incr&iacute;vel equipe global e
 
 se tornar
 
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>

Specialist-Human Resources

Hyatt Centric Cairo West

<div>
 
 
 Company Description
 
 
 
 Hyatt Centric Cairo West, Egypt's first art and lifestyle hotel, is located in the vibrant Cairo West Destination, providing breathtaking views of the Great Pyramids of Giza. The hotel features 301 uniquely designed guest rooms, including 93 exquisite suites, embodying art, culture, and history. Guests can enjoy luxurious amenities such as colorful living spaces, private terraces, Jacuzzis, and the largest pool among city hotels. Conveniently positioned near key attractions like the Grand Egyptian Museum and Sphinx Airport, Hyatt Centric Cairo West offers a distinctive hospitality experience, complemented by diverse dining options and innovative facilities, including Egypt's first Aqua Gym and Camp Hyatt.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Sales Executive role based in Cairo, Egypt. The Sales Executive will be responsible for driving revenue by developing and managing client relationships, identifying new sales opportunities, and creating tailored solutions to meet clients' needs. Responsibilities include prospecting potential clients, managing accounts, preparing and delivering sales presentations, and collaborating with the team to achieve revenue goals. Additionally, the Sales Executive will actively represent the hotel at events, build partnerships, and maintain knowledge of market trends.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication, presentation, and negotiation skills to effectively engage with clients and stakeholders
 </li>
 <li>
 Proven experience in sales, with a focus on customer relationship management and achieving sales targets
 </li>
 <li>
 Knowledge of the hospitality industry, particularly luxury hotel sales, is highly preferred
 </li>
 <li>
 Ability to work on-site and demonstrate a strong understanding of the Cairo market and its customer base
 </li>
 <li>
 Excellent time management, organizational, and problem-solving skills
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Hospitality, or a related field is preferred
 </li>
 <li>
 Proficiency in English and Arabic languages is a valuable asset
 </li>
 </ul>
</div>

Sales Executive

Novotel Hotels

<div>
 
 Job Description
 
 
 
 As the Digital Marketing Manager for both Novotel Cairo El Borg &amp; Novotel Cairo Airport, you will lead the strategic development and execution of the hotel&rsquo;s digital marketing and e-commerce initiatives. This includes driving performance across direct and indirect digital channels, enhancing brand visibility, and optimizing digital guest touchpoints&mdash;all in alignment with Accor&rsquo;s commercial objectives and digital standards. The role complements and contributes directly to the hotel&rsquo;s B2C business mix while also supporting the visibility and engagement of the ALL &ndash; Accor Live Limitless loyalty program.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in digital marketing/e-commerce, preferably within the hospitality or retail sectors.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Hospitality Management, or a related field.
 </li>
 <li>
 Fluent in English (written and spoken); additional language(s) a plus.
 </li>
 <li>
 Strong expertise in digital marketing strategies, tools, analytics, and platforms.
 </li>
 <li>
 Proficiency in content marketing, CRM, paid advertising, and social media management.
 </li>
 <li>
 Excellent communication, presentation, and relationship-building skills.
 </li>
 <li>
 Data-driven, analytical mindset with a passion for innovation and continuous improvement.
 </li>
 <li>
 Energetic, proactive, and results-oriented with the ability to work independently and cross-functionally.
 </li>
 </ul>
</div>

Digital Marketing Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26014028
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Le M&eacute;ridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Supervisor-Human Resources

Baladna Food Industries

<div>
 
 Baladna Food Industries is seeking a highly skilled Senior Procurement Officer (MRO, CAPEX projects, Indirect Purchasing) to join our dedicated team in Cairo, Egypt!
 
 
 
 
 
 We are looking for a candidate with:
 
 
 
 
 <ul>
 <li>
 Strong background in
 
 indirect purchasing.
 
 </li>
 <li>
 Proven experience in
 
 MRO (Maintenance, Repair &amp; Operations), CAPEX procurement
 
 and related categories.
 </li>
 <li>
 
 Solid and proven track record in foreign indirect purchasing.
 
 </li>
 <li>
 
 Engineering background is a MUST.
 
 </li>
 </ul>
 
 
 
 
 
 
 Location - Greek Campus, Abdeen, Downtown.
 
 
 
 
 
 
 
 If you have the skills and experience to excel in this key position, we invite you to apply!
 
</div>

Senior Procurement Officer

Explore 309+ Airport services officer cairo in Cairo this February. Find roles across top companies and apply now to boost your career.