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analyst investigation hq

PMCL-JAZZ (Formerly known as Mobilink)

<div>Grade Level: Contractual ( 1 year)
Location: Islamabad, Pakistan
Last date to apply: 4th January 2026
What is Investigations Analyst? (1 year renewable contract)
We are looking for a junior to mid-level professional to support our Compliance Investigations function and will be based in Islamabad, Pakistan. This role is an opportunity to work closely with Veon HQ Investigations team and play a critical part in strengthening our compliance program, risk management, data reporting, and automation capabilities.
You will be responsible for driving efficiency through reporting, dashboards and automation, ensuring the accuracy of various dashboards, initiatives and enabling insights that directly support decision-making. 
 
 
What does Investigations Analyst do?<ul>
<li>
Organizing interaction with other departments of the company to obtain data required for the conduct of corporate investigations</li>
<li>Preparing reports based on the results of corporate investigations</li>
<li>Support in managing speak up hotline</li>
<li>Support in managing invoices related to Business Partners and Vendors</li>
<li>Coordinate with different Operating Companies to collect, validate, and consolidate compliance-related data / information
</li><li>Design, implement, and automate compliance reports/ use of AI for timely and accurate delivery
</li><li>Develop impactful dashboards that enhance visibility and monitoring of compliance activities within the department
</li><li>Deliver daily operational support to the Head of Investigations &amp; Senior Manager Investigations, ensuring seamless execution of compliance activities across functions.
</li></ul>Facilitate coordination, documentation, and follow-up on compliance initiatives, audits, and risk mitigation efforts.
Requirements
What does it take to be an Investigations Analyst?<ul>
<li>
Strong IT proficiency with a focus on data handling, automation, and dashboard/report development (Power Automate, Excel or similar tools).
</li><li>Excellent presentation and report writing skills with the ability to simplify complex data.
</li><li>Strong organizational skills and the ability to manage multiple tasks under tight deadlines.
</li>A positive, solution-oriented attitude with the ability to work both independently and collaboratively in an international environment. 
<li>
 
</li></ul>Qualifications &amp; Experience
<ul><li>Minimum education: Bachelor's degree (preferably in Data Analytics, Business Administration, Audit or related field)
</li><li>Prior experience in audit, compliance, investigations, reporting, or data analysis roles will be considered a plus point
</li><li>Fluent in spoken and written English for clear interaction with clients, vendors, and internal teams.</li>
<li>Mandatory advanced knowledge of MS Office, Excel, and PowerPoint.</li>
</ul>
Benefits
Why join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Analyst Investigation HQ

Zong CMPak Ltd

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 Own the regional
 
 presales, in-sales and project delivery for enterprise and government opportunities related to DICT, Solutions &amp; Cloud. Co Own Regional Revenue &amp; Solutions targets
 
 . Turn customer needs into clear solution outlines and compliant proposals, then drive a clean handover and on-schedule delivery with NOMC/Engineering/Cloud Business Center&mdash;ensuring customer acceptance and billing start on time. Build a reusable solutions library and continuously improve win rate, cycle time, and delivery quality
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Opportunity Qualification &amp; Pursuit Setup:
 
 
 <ul>
 <li>
 Partner with Regional Sales &amp; Services to qualify opportunities, set pursuit plans and bid timelines, and align to the industry play for each account
 </li>
 <li>
 Lead customer discovery and produce the solution outline; coordinate detailed architecture, BoQ/BoM, and SoW with HQ DC &ndash; Solutions Pre Sales &amp; Project Management and Solution Architecture &amp; Design (and Cloud where applicable)
 </li>
 </ul>
 
 
 Presales Execution &amp; Bid Management:
 
 
 <ul>
 <li>
 Own presales activities: demos, PoCs, site surveys, partner quotations, and clear documentation of assumptions/risks.
 </li>
 <li>
 Build technical write-ups and pricing inputs; submit accurate, on-time proposals that meet approval rules and margin guardrails
 </li>
 <li>
 Coordinate internal approvals with Products, Finance, Legal, and Credit/Contracts to ensure proposals are compliant and executable
 </li>
 </ul>
 
 
 Contract Coordination &amp; Clean Handover:
 
 
 <ul>
 <li>
 Drive contract coordination so executed terms match the agreed scope, SLAs, acceptance criteria, milestones, and billing triggers
 </li>
 <li>
 Prepare the handover pack (design pack, acceptance criteria, project plan, risk log, partner roles) for NOMC/Engineering and confirm readiness
 </li>
 </ul>
 
 
 In-Sale Project Coordination &amp; Delivery Support:
 
 
 <ul>
 <li>
 After contract, lead project kick-off; track milestones, issues, and changes; keep the customer and Account Manager aligned
 </li>
 <li>
 Work with NOMC/Engineering/IT to ensure quality delivery to the agreed plan; escalate blockers early with crisp status and recovery actions
 </li>
 <li>
 Secure customer acceptance and documentation for billing start evidence; close out lessons learned
 </li>
 </ul>
 
 
 Knowledge &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Maintain a regional solutions library (reference designs, templates, checklists) and ensure teams use approved standards.
 </li>
 <li>
 Capture win/loss and price-to-win insights; feed improvements to HQ DC and Product Owners
 </li>
 <li>
 Coach presales and PM teams on proposal quality, scope control, and stakeholder management
 </li>
 </ul>
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 Education:
 
 <ul>
 <li>
 In principle have a minimum of Bachelors Degree or above
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Minimum Experience: 4 yrs. or Above
 </li>
 </ul>
</div>

Regional Head Solutions & Delivery Center - North

BIGO

<div>
 
 
 Likeelive Pakistan &ndash; SVIP Operations
 
 
 
 
 Responsibility:
 
 
 
 1. SVIP &amp; High-Value User Management
 
 
 - Collaborate with HQ to maintain daily SVIP operations and ensure timely delivery of SVIP privileges.
 
 
 - Build and maintain strong relationships with VIP and high-value users through regular communication and insight-based engagement.
 
 
 - Understand user needs through regular communication and data insights, and contribute to user operation strategies improvement.
 
 
 
 
 
 2. Livestream User Operations (South Asia）
 
 
 - Manage day-to-day service and interaction with livestreaming users.
 
 
 - Conduct regular research, follow-ups, and user care to improve user experience, activity, spending scale, and retention.
 
 
 
 
 
 3. Event &amp; Activity Operations
 
 
 - Assist in planning and executing online user events and family activities to enhance user engagement and platform activity.
 
 
 
 
 
 
 Requirements:
 
 
 <ol>
 <li>
 Strong spoken and written English.
 </li>
 <li>
 Strong communication skills, teamwork, and execution ability.
 </li>
 <li>
 Experience in VIP servicing, client or channel management preferred.
 </li>
 <li>
 Good integrity and stable career history.
 </li>
 </ol>
 
 
 
 
 
 Work Arrangement:
 
 
 
 This role requires working from the office five days a week.
 
 
 
 Location:
 
 
 
 G-8 Markaz, Islamabad, Pakistan
 
</div>

Likee - PK-SVIP Operations

<div>
 
 Job Purpose
 
 <ul>
 <li>
 To ensure end-to-end management and successful delivery of regional engineering projects related to Field Operations by driving planning, execution, monitoring, and compliance. The role supports KPI achievement, cross-functional coordination, quality assurance, and cost optimization, enabling alignment with organizational and regional goals.
 </li>
 </ul>
 
 
 
 
 Job Responsibilities
 
 <ul>
 <li>
 Project Management: End-to-end ownership of regional and sub-regional projects, including planning, execution, tracking, and reporting of all deliverables, milestones, and KPIs.
 </li>
 <li>
 Maintenance Compliance &amp; Project Audit: Ensure adherence to standards in all Telco and Non-Telco maintenance operations and perform comprehensive audits of specialized projects executed by the MS vendor.
 </li>
 <li>
 KPI &amp; Target Monitoring: Assist DD Engineering in developing, monitoring, and maintaining KPIs and KCIs at the regional level, with a focus on meeting timelines and quality standards.
 </li>
 <li>
 Cross-Departmental Coordination: Liaise with HQ teams (O&amp;M, NP, NC, Cost Control, etc.) and sub-regions to ensure project enablement, timely issue resolution, and alignment with regional goals.
 </li>
 <li>
 Support &amp; Compliance Oversight: Identify support needs from sub-regions and drive compliance for successful project and KPI achievement.
 </li>
 <li>
 Engineering Project Evaluation: Assess ongoing and planned engineering projects across regions to ensure quality, consistency, and alignment with both regional and commercial standards.
 </li>
 <li>
 Data &amp; Reporting Management: Maintain and manage project dashboards and databases; monitor progress and highlight risks, delays, and opportunities for improvement.
 </li>
 <li>
 Risk &amp; Issue Management: Assist in identifying and resolving project risks and challenges through mitigation strategies and contingency planning in collaboration with the line manager.
 </li>
 <li>
 Communication Enhancement: Strengthen inter- and intra-departmental coordination and communication, including across sub-regions and vendors, to ensure seamless project execution and closure.
 </li>
 <li>
 Quality Assurance: Conduct quality audits and ensure the delivery of equipment and services meets defined quality benchmarks and project requirements.
 </li>
 <li>
 Financial Oversight: Support in overall OPEX/CAPEX tracking and cost control to ensure projects stay within budget and deliver optimal value.
 </li>
 </ul>
 
 
 
 
 Job Specific Skills*
 
 <ul>
 <li>
 Technical understanding of Access Network Operations.
 </li>
 <li>
 Understanding of Telco &amp; Non-Telco Operations.
 </li>
 <li>
 Knowledge of Key Project Management area.
 </li>
 <li>
 Excellent expertise of MS Excel, MS Project, Power point, MS Word.
 </li>
 <li>
 Command on data bases and data base management.
 </li>
 <li>
 Strong quantitative skills.
 </li>
 </ul>
 
 
 
 
 Job Generic Skills*
 
 <ul>
 <li>
 Communication Skills
 </li>
 <li>
 Presentation &amp; Negotiation Skills
 </li>
 <li>
 Problem Solving &amp; Analytical Skills
 </li>
 <li>
 Project Planning Skills
 </li>
 </ul>
 
 
 
 
 Other Skills
 
 
 
 
 
 Education*
 
 <ul>
 <li>
 Minimum Bachelor of Science/Engineering (Electronics/Electrical/Telecom/Computer Science) from a reputable Engineering institute is required
 </li>
 </ul>
 
 
 
 
 Special Requirement
 
 
 
 
 
 Work Experience (Years)*
 
 
 At least 5 Years Experience in required in relevant field with minimum of 2 years in Field Operations.
 
</div>

Executive PMO North (Field Operations)

Nera Telecommunications Ltd

<div>
 
 The Account Manager (Sales &amp; Business Development) is responsible for managing assigned customer accounts, driving business growth, and ensuring the effective preparation of sales proposals and forecasts. The role requires close coordination with the Sales Head, Country Manager, and relevant internal teams to support strategic sales objectives and maintain strong customer relationships.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Serve as Account Manager with a dual function in Business Development, overseeing assigned customer accounts and identifying growth opportunities.
 </li>
 <li>
 Provide individual account feedback to the Reporting Manager for the annual sales budget, in cooperation with the Sales Head and Country Manager.
 </li>
 <li>
 Update and maintain NetSuite entries, including Opportunities, Estimates, Commits, Sales Orders (SO), and Purchase Orders (PO).
 </li>
 <li>
 Review account budgets and report any deviations on a monthly basis.
 </li>
 <li>
 Prepare sales and production forecasts as requested by Nera, ensuring accuracy for both operational planning and financial projections.
 </li>
 <li>
 Evaluate requests for quotation (RFQs) from potential clients and assess commercial and technical requirements.
 </li>
 <li>
 Take overall responsibility for the timely, profitable, and high-quality preparation of bids in response to client requests for assigned accounts.
 </li>
 <li>
 Present profitability analyses&mdash;including Cash Flow, IRR, and Project Costing&mdash;to support management decision-making for go/no-go approvals.
 </li>
 <li>
 Maintain strong customer relationships and carry out market-facing activities, including technology awareness initiatives, roadshows, market and competitive analysis, and the development of the sales funnel. Provide regular feedback to the Country Manager, Business Heads, and HQ Business and Technology teams.
 </li>
 <li>
 Ensure proper preparation for, and participation in, Project Hand-over meetings to Operations in accordance with the process manual.
 </li>
 <li>
 Support Operations/Projects teams in customer meetings when requested by the Project Manager.
 </li>
 <li>
 Develop and maintain relationships with OEMs and their distributors for product information, pre-bid business development, deal registrations, offers and discounts, and OEM/distributor contract terms in line with corporate policies and compliance requirements.
 </li>
 <li>
 Perform any other sales-related duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited college or university.
 </li>
 <li>
 Professional experience and training in Network Infrastructure (NI) and Cybersecurity solutions.
 </li>
 <li>
 Minimum of three years&rsquo; experience in a Sales Account Management role with an OEM, distributor, or systems integrator, with a proven track record of meeting sales quotas within the enterprise and/or government sectors.
 </li>
 <li>
 Experience working with a Mobile Network Operator (MNO) or service provider is considered an added advantage.
 </li>
 </ul>
</div>

Account Manager

AlHaadi Mobilya (SMC-PVT) Ltd

Company: Enza Home (Yata&#351; Group) Location: Islamabad, Pakistan Position Type: Full-Time &ndash; Senior Leadership RoleAbout Enza HomeEnza Home is an internationally recognized furniture and lifestyle brand under Yata&#351; Group. Known for contemporary designs, innovative concepts, and high-quality home solutions, Enza Home continues to expand its footprint in Pakistan. We are seeking a dynamic and strategic Head of Sales for our Islamabad region to drive business growth and enhance customer experience.Role OverviewThe Head of Sales &ndash; Islamabad will be responsible for leading and managing the sales operations of Enza Home showrooms within the Islamabad region. This role involves strategic planning, team leadership, achieving revenue targets, execution of sales campaigns, and ensuring exceptional customer service aligned with the brand&rsquo;s global standards.Key ResponsibilitiesSales Strategy &amp; Execution<ul><li>Develop and implement regional sales strategies to achieve monthly, quarterly, and annual revenue targets.</li><li>Drive sales performance through effective planning, forecasting, and market analysis.</li><li>Identify new business opportunities, partnerships, and customer segments.</li></ul>Team Leadership &amp; Performance Management<ul><li>Lead, mentor, and motivate the sales team to ensure high productivity and professionalism.</li><li>Conduct regular training sessions on product knowledge, selling techniques, and customer engagement.</li><li>Set individual KPIs and conduct performance evaluations.</li></ul>Customer Experience &amp; Store Operations<ul><li>Ensure the highest level of customer satisfaction across all Islamabad showrooms.</li><li>Monitor in-store merchandising, display standards, and brand guidelines.</li><li>Manage escalation of customer issues and ensure timely resolution.</li></ul>Market Intelligence &amp; Competitor Analysis<ul><li>Track market trends, competitor activities, pricing strategies, and customer preferences.</li><li>Provide insights to management and suggest improvements or strategic adjustments.</li></ul>Reporting &amp; Coordination<ul><li>Prepare weekly and monthly sales reports for senior management.</li><li>Collaborate with marketing, supply chain, and operations teams to ensure smooth execution of sales initiatives.</li><li>Coordinate with HQ on promotions, product launches, and inventory planning.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field (MBA preferred).</li><li>Minimum 5&ndash;8 years of sales experience, including 3+ years in a leadership role; furniture or retail industry experience is a strong advantage.</li><li>Strong leadership, communication, and negotiation skills.</li><li>Proven track record of achieving sales targets.</li><li>Excellent customer service orientation and team management abilities.</li><li>Proficiency in MS Office; familiarity with CRM tools is a plus.</li></ul>Key Competencies<ul><li>Strategic Thinking</li><li>Team Leadership</li><li>Sales Forecasting &amp; Planning</li><li>Customer Relationship Management</li><li>Problem-Solving</li><li>Performance Optimization</li><li>Market Awareness</li></ul>What We Offer<ul><li>Competitive salary &amp; performance-based incentives</li><li>Opportunity to work with a globally recognized brand</li><li>Professional growth and leadership development</li><li>Dynamic, collaborative, and modern work environment</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Head of Sales

LMKR

<div>
 
 
 Job Summary:
 
 
 
 Director Enterprise Technology Operations is responsible for overseeing the smooth operation of systems, servers, managing cloud infrastructure, and ensuring system reliability. This role focuses on minimizing downtime, managing migrations and upgrades, and collaborating with other teams to ensure seamless operations. The Director will also oversee SOC, NOC, network, and cyber security operations. Additionally, the Director must ensure that end users receive high-class service consistently, resulting in high levels of satisfaction among end users and customers. Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Manage systems, servers, and services, ensuring their reliability and smooth operations.
 </li>
 <li>
 Handle migrations and upgrades, ensuring seamless transitions in a hybrid environments.
 </li>
 <li>
 .Oversee cloud services (Azure and AWS), including Exchange Online, Entra ID, M365, and Exchange Online Protection (EOP).
 </li>
 <li>
 Manage on-prem and cloud infrastructure, including Windows and Linux servers, Active Directory, Hyper-V, Web Application Firewalls, Multi-Factor Authentication, and data backup and recovery solutions.
 </li>
 <li>
 Manage NOC operations, ensuring network uptime, performance monitoring, and troubleshooting network issues.
 </li>
 <li>
 Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.
 </li>
 <li>
 Oversee SOC operations, ensuring timely detection, investigation, and mitigation of security threats.
 </li>
 <li>
 Lead cyber security operations, implementing strategies for incident response planning, vulnerability management, and proactive security measures.
 </li>
 <li>
 Contribute to modernization projects, aligning with the company's strategic goals in IT infrastructure development.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Experience managing systems, on-prem and cloud infrastructure.
 </li>
 <li>
 Expertise in managing servers and services.
 </li>
 <li>
 Strong knowledge of Exchange Online, Entra ID, M365, and EOP.
 </li>
 <li>
 Proficiency in Windows and Linux server administration.
 </li>
 <li>
 Expertise in Active Directory management.
 </li>
 <li>
 Proficiency in handling Exchange migrations and upgrades.
 </li>
 <li>
 Knowledge of Hyper-V virtualization.
 </li>
 <li>
 Experience with Web Application Firewalls.
 </li>
 <li>
 Proficiency in Multi-Factor Authentication solution
 </li>
 <li>
 Knowledge of data backup and recovery solutions.
 </li>
 <li>
 Experience overseeing SOC (Security Operations Center) operations, ensuring timely detection, investigation, and mitigation of security threat.
 </li>
 <li>
 Experience managing NOC (Network Operations Center) operations, ensuring network uptime, performance monitoring, and troubleshooting network issue.
 </li>
 <li>
 Understanding of network security principles and best practices.
 </li>
 <li>
 Ability to implement and manage cyber security strategies, incident response planning, and vulnerability management.
 </li>
 <li>
 Ability to educate and train staff on cyber security best practice.
 </li>
 <li>
 Ensuring no downtime outside of scheduled maintenance.
 </li>
 <li>
 Commitment to providing high-class service to end users and customers.
 </li>
 <li>
 Ability to collaborate effectively with other teams.
 </li>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 15 years of experience in managing on-prem datacenter systems and infrastructure, SOC/NOC operations, with at least 8 years of experience in managing cloud services.
 </li>
 <li>
 Preferred candidates will have 17+ years of experience with datacenters, SOC/NOC operations, and 10+ years with cloud services.
 </li>
 </ul>
 
 
 
 
 
 Education/Qualification:
 
 
 <ul>
 <li>
 Minimum requirement: Bachelor&rsquo;s Degree in IT or Computer Science.
 </li>
 <li>
 Preferred: Master&rsquo;s Degree in IT or Computer Science.
 </li>
 </ul>
 
 
 
 
 
 Job Location:
 
 
 <ul>
 <li>
 Islamabad(On-site)
 </li>
 </ul>
</div>

Director Enterprise Technology Operations

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