document retrieval specialist (remote)

analyst product technician services remote

Pratt & Whitney

<div>Date Posted:
2026-02-27
Country:
United States of America
Location:
US-PR-REMOTE
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required<div><div><div><div><div><div><div><div><div>
*The selected candidate must reside in Puerto Rico*</div></div></div></div></div></div></div></div></div>
Pratt &amp; Whitney is working to once again transform the future of flight&mdash;designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we&rsquo;re seeking the people to drive it. So, calling all curious.
Come ready to explore and you&rsquo;ll find a place where your talent takes flight&mdash;beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we&rsquo;ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that&rsquo;s evolving fast to the future. 
At Pratt &amp; Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do
Responsible for the design, development, documentation, analysis, creation, testing or modification of computer systems or programs for the P&amp;W Engine Health Management Services (EHM). Provide direct support to the P&amp;W Proprietary software web based ADEM (Advanced Diagnostics and Engine Monitoring) and most of all background ADEM software applications. Work in the P&amp;W Engine Services Commercial Aftermarket organization as part of the Engine Diagnostics Engine Health Management and Data Services team that provides full turn-key development and support of P&amp;W&rsquo;s engine health monitoring services. Responsible for supporting the Commercial Engines Aftermarket Team that is responsible for providing P&amp;W EHM (Engine Health Management) Services for all GTF and legacy P&amp;W engines under service contracts, including stand-alone EHM, FMP, FHA, Fixed Price Agreements, among others. The services are core to P&amp;W&rsquo;s Digital Strategy and continue to grow in both volume of customers as well as new capabilities that are developed, released and supported in the field by this team.<ul><li>
Work under supervision to support new software development for the Commercial Engine Aftermarket ADEM Operations and P&amp;W Customers.</li><li>
Support the Customer Setup, Customer Support and EMP Billing for ADEM Products in the Commercial Engine Fleet Management Programs.</li><li>
Provide customer assistance and troubleshoot fleet management configurations, software automations, mailbox management and other areas to meet P&amp;W EHM requirements.</li><li>
Work Coordination with Server Developers and Database Managers for further troubleshooting where necessary.</li><li>
Generate reports to allow P&amp;W Management to understand the engines performance across the globe.</li><li>
Responsible for Large Scale Data Processing, manually or automatically.</li><li>
Communicate with contractor&rsquo;s teams to ensure compliance in database quality standards.</li><li>
Understand the undocumented legacy of thousands of automations of ACARS Message Processing.</li><li>
Responsible to maintain the airline configurations in the ADEM System based on incomplete information provided by the PW Field Representatives and Airlines.</li><li>
Understand the data PW Engine Health Data Analytics framework to ensure data accuracy after implementation of the processing and modulation automation.</li><li>
Support the development and implementation of standard work associated with the services.</li><li>
Travel up to 10%</li><li>
English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English.</li></ul>
Qualifications You Must Have<ul><li>
Bachelor&rsquo;s degree in Science or Technology</li><li>
GPA of 3.0 or higher.</li></ul>
Qualifications We Prefer<ul><li>
Ability to analyze data to draw conclusions and make appropriate recommendations.</li><li>
Experience with Microsoft Office applications</li><li>
Communication skills and be able to present information to team</li><li>
Interpersonal skills including the ability to work professionally with individuals and in teams and to interact effectively at all levels within the company.</li><li>
Coding Skills in basic programming knowledge (Perl or Python, SQL)</li></ul>
What We Offer:<ul><li>
Employee Scholar Program</li></ul>
What Is My Role Type: In addition to transforming the future of flight, we are also transforming how and where we work. We&rsquo;ve introduced role types to help you understand how you will operate in our blended work environment. This role is:<ul><li>
Remote: Employees who are working in Remote roles will work primarily offsite (from home). Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee&rsquo;s personal responsibility. The selected candidate must reside in Puerto Rico.</li></ul>
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee&rsquo;s personal responsibility. 
This role is a U.S. based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
Only candidates Internal to Engineering will be considered for this role
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms</div>

Analyst, Product & Technician Services (Remote)

ABC Legal Services

<div>About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Puerto Rico.

Key Responsibilities:
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul> 


Pay Range: $12.00 - $12.00 per hour

Schedule: Full-time, Monday through Friday</div>

Court Support Specialist

Telecontacto Contact Center

Join Our Dynamic Team!Are you passionate about helping others and providing exceptional customer service? We&rsquo;re looking for Customer Service Representatives &ndash; Non-Emergency Medical Transportation (NEMT) to become part of our growing team. You&rsquo;ll be the friendly, compassionate voice that helps members access the care they need &mdash; all while developing a rewarding career in a supportive environment.Apply Today: Don&rsquo;t miss this opportunity to grow professionally while making a real difference. Apply now through the following link: bit.ly/4avE1dlWhat You&rsquo;ll Do:<ul><li>Handle incoming calls with professionalism, empathy, and patience.</li><li>Schedule and coordinate transportation services with accuracy and care.</li><li>Follow client protocols and comply with all local, state, and federal guidelines.</li><li>Accurately update and maintain trip information in our system.</li><li>Communicate effectively with members, providers, and healthcare facilities.</li><li>Stay calm under pressure and resolve issues with confidence.</li><li>Meet performance goals while keeping customer satisfaction as your top priority.</li></ul>What We Offer:<ul><li>Permanent Employment &ndash; Build a stable, rewarding career.</li><li>Fully Paid Training &ndash; We set you up for success from day one.</li><li>Incentive Program &ndash; Earn rewards for achieving performance goals.</li><li>Recruitment Bonus &ndash; $200 after 3 months of employment.</li><li>Signing Bonus &ndash; $100 when you join our team.</li><li>Growth Opportunities &ndash; Advance in a company that recognizes your potential.</li><li>Christmas Bonus &ndash; Celebrate the season with us!</li><li>40-Hour Workweek &ndash; Enjoy balance and consistency.</li><li>Vacation &amp; Sick Leave Accrual &ndash; Prioritize your well-being.</li><li>Supportive Work Environment &ndash; Work with a team that feels like family.</li><li>Hybrid Option &ndash; After meeting performance goals, you may qualify for a hybrid (remote + on-site) schedule.</li></ul>What You Bring to the Table:<ul><li>Excellent verbal and written communication skills in both English and Spanish.</li><li>A natural problem-solver with empathy and patience.</li><li>Ability to multitask and stay organized under pressure.</li><li>Comfortable navigating multiple apps and digital tools.</li><li>Passionate about helping others and creating positive experiences.</li><li>Commitment to full attendance during 5&ndash;8 weeks of paid training.</li><li>Previous experience in customer service or healthcare support (preferred).</li></ul>Requirements:<ul><li>Must be 18 years or older.</li><li>Bilingual (English &amp; Spanish) required.</li><li>Ability to work with empathy toward elderly or chronically ill clients.</li><li>Must successfully pass a background check.</li><li>Available to work on-site at our San Juan offices.</li><li>Hours of operation: Monday&ndash;Sunday, 10:00 AM&ndash;9:00 PM (varied schedules).</li></ul>Be part of a team that values your voice, your growth, and your impact. Apply today and start your next chapter with us!Pay: $12.00 per hourBenefits:<ul><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Work from home</li></ul>Work Location: Hybrid remote in San Juan, PR 00926

Customer Service Representative

<div><div><div>About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The e-Fulfilment Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote but must be located in Puerto Rico.

Key Responsibilities:
<ul>
<li>Review and file legal documents using internal systems and email</li>
<li>Participate in ongoing training to expand knowledge of industry and process</li>
<li>Investigate discrepancies as they arise</li>
<li>Complete additional projects as assigned</li>
</ul>
Qualifications:
<ul>
<li>No experience necessary; data entry experience a plus</li>
<li>High school diploma or GED required</li>
<li>Ability to perform repetitive tasks with accuracy</li>
<li>Exceptional attention to detail</li>
<li>Desire and ability to be a team player</li>
<li>Experience and basic proficiency with Microsoft Office</li>
<li>Typing speed of at 50 to 60 wpm</li>
</ul>
</div></div><div><div>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul> 
 
Pay Range: $12.00 - $12.00 per hour

Schedule: Full-time, Monday through Friday</div></div></div>

Document Retrieval Specialist (Remote)

Search Latam

This role is responsible for delivering best in class category leadership customer collaboration for customers and distributors which contributes consistently to the unit&rsquo;s NSV (+5%) and/or has potential for significant future growth for Puerto Rico. This role is accountable for creating and executing MW Picture Of Success (Confectionary and Petcare) for the priority customer(s) in Puerto Rico based on the Strategy set, optimizing sales revenue and profitability at category and portfolio level.This role is accountable for developing category growth insights-based solutions, in a form of an omnichannel (Brick &amp; Mortar and Digital) 5 Year Plan, and defining the shelf of the future, (for Confectionary and Petcare), optimizing sales revenue and profitability at category and portfolio level.The role influences and engages multiple internal teams to drive appropriate cross-functional collaboration to meet customer, shoppers and Mars Wrigley needs to ensure we are well placed to drive customer engagement through development of customer growth plans grounded into localized category vision.Category management is therefore responsible for the product line development, the definition of positioning guidelines and the development and implementation under Category Management projects with trading partners. The permanent review and adjustment of product groups, taking account of the shopper behaviour is also one of the main tasks, such as controlling the CATMAN projects and actions.Tipo de puesto: Tiempo completoSueldo: $70,000.00 - $85,000.00 al a&ntilde;oLugar de trabajo: Empleo presencial

Category Development Manager

Constructores Gilmar

Job OverviewWe are seeking a detail-oriented Data Entry professional to support our accounting and administrative operations. This role focuses on accurate data entry within accounting systems (SAGE), spreadsheets, and internal databases.This position offers growth into an Accounting Assistant role for candidates who demonstrate discipline, accuracy, and strong system management skills.Key Responsibilities<ul><li>Enter invoices, expenses, and financial data into SAGE and internal systems</li><li>Maintain organized digital and physical accounting records</li><li>Update spreadsheets and assist with data tracking</li><li>Verify numerical data for accuracy before submission</li><li>Assist with document organization related to accounts payable and receivable</li><li>Support reporting and internal documentation processes</li></ul>Requirements<ul><li>Strong computer skills (Excel required)</li><li>Experience working with databases or ERP systems preferred</li><li>High attention to detail and numerical accuracy</li><li>Basic understanding of accounting concepts (preferred, not required)</li><li>Strong organizational skills</li><li>Ability to work independently and meet deadlines</li></ul>What This Role Is<ul><li>A system-focused data and documentation support role</li><li>An entry path into accounting operations</li><li>A growth opportunity for disciplined individuals</li></ul>What This Role Is NOT<ul><li>A remote position</li><li>A bookkeeping or senior accounting role</li><li>A purely clerical filing job</li></ul>Job Type: Full-timePay: $13.98 - $17.45 per hourExpected hours: 40 per weekEducation:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>Data entry: 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Data Entry & Accounting Support Specialist

Tax Law Solutions

Relocation assistance is not available for this position.Job SummaryThis role will serve as the company liaison, ensuring the Client Support department&rsquo;s clear and timely communication with both prospective and existing clients. The Client Support Supervisor (CS Supervisor) is responsible for supporting and overseeing the TLS Sales and Implementation process. The CS Supervisor will oversee all staff and support of TLS sales representatives while also managing the Client Support function throughout the entire PRS implementation process. This position will also work closely with all departments to ensure a smooth onboarding and implementation of TLS products and strategies. The CS Supervisor will support the TLS Operations Manager, TLS Manager, and team in the day-to-day operations of the department.As a CSS the primary duty will be to assume ownership and a leadership role so that both operations and sales representatives work in a team-like manner to ensure client relationships are managed effectively.Duties and ResponsibilitiesAs a Client Support Supervisor, your responsibilities will include, but are not limited to:<ul><li>Lead the PRS Implementation team by comparing and evaluating the best course of action in ensuring the accuracy of client data and maintaining updated information on all client support reports daily.</li><li>Supervise and support Client Support Specialist in their endeavors to support sales, onboarding, and implementation.</li><li>Ensure client acquisition, retention, and continuous service satisfaction, which directly impacts TLS revenue and sustainability.</li><li>Maintain continuous and effective communication with the PRS Implementation team and TLS Management to ensure ongoing client satisfaction.</li><li>Become familiar with all TLS processes, products, and cross-functional operations.</li><li>Proactively follow up with clients and/or all TLS departments throughout the implementation process and continue after the client has been fully implemented.</li><li>Assist in updating and maintaining manuals, procedures, and/or SOPs for all sales support and PRS products and services, as needed.</li><li>Advise and suggest improvements to ensure the completion of the implementation process on time.</li><li>Responsible for daily follow-up emails while replying to clients&rsquo; inquiries within a 24-hour time frame, and/or acknowledging receipt of an email, notifying them when the information will be provided. Manage the PRS Client Report, Implementation Log Report, PRS consulting project master reports, and notes in Zoho CRM as needed to ensure excellent internal and external communications. Notify and coordinate client meetings or presentations with the PRS Implementation team, as needed.</li><li>Participate in internal prospect/client meetings to make suggestions and document next steps, including client or management responsibilities to be stored electronically in Box.</li><li>Ensure documentation, such as service agreements, amendments, or invoices are sent right after the presentation to prospects, clients, consultants, and/or other individuals involved in the PRS implementation process using Box Sign, or any other company-approved tools.</li><li>Manage and track documents sent via Box Sign to prospects, clients, consultants, and/or other individuals involved in the implementation process.</li><li>Assist the Operations Manager and PRS Implementation Team in maintaining strong client relationships while supporting TLS&rsquo;s revenue objectives.</li><li>Maintaining accurate client files and filing system in Box for all client documents, including, but not limited to: executed agreements, reports, business financials, presentations, meeting recaps, and some other relevant communication, etc.</li><li>Work closely with the legal and finance team to ensure that implemented PRS clients have sufficient economic substance and that company profitability is maximized.</li><li>Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers.Support all departments while updating and/or managing documentation for PowerPoint presentations or any other documents required for client meetings.</li><li>Provide support to the consulting services implementation team as required.</li><li>Work independently and as a problem solver with minimum supervision.</li><li>Collaborate with marketing strategies to promote business and support the corporate marketing efforts.</li><li>Assist the TLS Executive Administrative in welcoming guests and clients by greeting them in person or on the telephone, answering or directing inquiries, as needed.</li><li>Assist with the supervision of Divisional employees and maintain the Division Employees Time Schedule Report, ensuring all information is current and accurate.</li><li>Collaborate and assist other TLS team members, such as TLS Executive Administrative and Client Support Specialist - Sales, as needed.</li><li>Other projects as assigned by the TLS Operations Manager, and/or TLS Management.</li></ul>Qualifications and Requirements<ul><li>Bachelor&rsquo;s Degree in Marketing, Communications, Business Administration, Advertising, or a related field and a minimum of five (5) years of progressively responsible experience, including supervisory experience leading or guiding staff or workflows, as well as experience in project coordination, service or activity management, and office administration, or an Associate Degree with a minimum of eight (8) years of relevant experience, preferably involving project coordination, service or activity management, office administration, and demonstrated supervisory or team‑lead responsibilities.</li><li>Extensive knowledge of computer software, such as Windows, Microsoft Office, Outlook, and the Internet, with vast experience in Excel and PowerPoint.</li><li>High level of interpersonal skills with an ability to handle sensitive and confidential situations and documentation.</li><li>Attention to detail in composing, typing, and proofing materials; establishing priorities and meeting deadlines.</li><li>Communication skills to positively engage customers and retain their loyalty.</li><li>Excellent spelling, grammar, and written communication skills in English and Spanish.</li><li>Excellent telephone and oral communication skills in English and Spanish.</li><li>Organized, able to multitask, to work with a high volume of workload, and handle a fast-paced environment.</li><li>Committed to working within a team environment and providing excellent customer service.</li><li>Ability to multitask and work on complex projects simultaneously and see them to completion with limited supervision.</li><li>Ability to serve clients and coworkers with understanding, respect, care, ethics, and integrity.</li></ul>Qualifications and Requirements<ul><li>Bachelor&rsquo;s Degree in Marketing, Communications, Business Administration, Advertising, or a related field and a minimum of five (5) years of progressively responsible experience, including supervisory experience leading or guiding staff or workflows, as well as experience in project coordination, service or activity management, and office administration, or an Associate Degree with a minimum of eight (8) years of relevant experience, preferably involving project coordination, service or activity management, office administration, and demonstrated supervisory or team‑lead responsibilities.</li><li>Attention to detail in composing, typing, and proofing materials; establishing priorities and meeting deadlines.Extensive knowledge of computer software, such as Windows, Microsoft Office, Outlook, and the Internet, with vast experience in Excel and PowerPoint.</li><li>High level of interpersonal skills with an ability to handle sensitive and confidential situations and documentation.</li><li>Organized, able to multitask, to work with a high volume of workload, and handle a fast-paced environment.</li><li>Committed to working within a team environment and providing excellent customer serviceCommunication skills to positively engage customers and retain their loyalty.</li><li>Excellent spelling, grammar, and written communication skills in English and Spanish.</li><li>Excellent telephone and oral communication skills in English and Spanish.</li><li>Ability to multitask and work on complex projects simultaneously and see them to completion with limited supervision.</li><li>Ability to serve clients and coworkers with understanding, respect, care, ethics, and integrity.</li></ul>Salary range posted is based on candidates with a Bachelor's Degree and 5-8 years of experience.Job Type: Full-timePay: $38,400.00 - $46,800.00 per hourExpected hours: No less than 40 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you willing to undergo a pre-employment drug screening if required?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Hybrid remote in San Juan, PR 00918

Client Support Supervior (CSS) - TLS

Explore 8+ Analyst product technician services remote in San Juan this March. Find roles across top companies and apply now to boost your career.