aerie - brand ambassador Jobs in San Juan

aerie - brand ambassador

analista de contratos a suplidores it Jobs in San Juan

analista de contratos a suplidores it

employee relations consultant - human resources - firstbankpr Jobs in San Juan

employee relations consultant - human resources - firstbankpr

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gerente de compras y administración de suplidores

in-house legal counsel (music licensing & compliance) Jobs in San Juan

in-house legal counsel (music licensing & compliance)

CARIBBEAN SIGN SUPPLY

<p><b>Job Summary</b><br/>Garantiza el correcto funcionamiento, optimizaci&oacute;n y actualizaci&oacute;n del sitio web, mejorando la experiencia de compra en l&iacute;nea, gestionando las ventas y ofreciendo soporte al cliente para cumplir con los objetivos comerciales.</p><p><b>Responsibilities</b></p><ul><li>Gesti&oacute;n y mantenimiento de Sitios Web</li><li>Soporte T&eacute;cnico y resoluci&oacute;n de problemas</li><li>SEO y an&aacute;lisis</li><li>Gesti&oacute;n de contenido</li><li>Comercio electr&oacute;nico y transacciones en l&iacute;nea</li><li>Gestion de ventas en l&iacute;neas</li><li>Atenci&oacute;n al cliente</li><li>An&aacute;lisis de ventas</li><li>Optimizaci&oacute;n de la experiencia de compra</li><li>Coordinaci&oacute;n con equipos internos</li></ul><p><b>Skills</b></p><ul><li>An&aacute;lisis de datos</li><li>Adaptabilidad al cambio</li><li>Comunicaci&oacute;n clara y efectiva</li><li>Gesti&oacute;n de la calidad en ventas</li><li>Gesti&oacute;n de la calidad en ventas</li><li>Gesti&oacute;n del tiempo</li><li>Trabajo en equipo</li><li>Orientaci&oacute;n al cliente</li><li>Orientado a resultados</li><li>Atenci&oacute;n al detalle</li></ul><p>Job Types: Full-time, Part-time, Contract</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Webmaster & E-commercer Sales Representative

Cyber Communications, Inc.

<p>We are seeking for a <b>Video and Photo Content Specialist</b> who is passionate about storytelling through visuals. This role is responsible for transforming ideas into powerful visual content by combining photography, video, and lighting to create pieces that connect with diverse audiences and brands. This position plays a key role within the creative team and requires both artistic vision and strong technical skills, whether working in-studio or on location.</p><p>What You&rsquo;ll Do in This Role</p><ul><li>Capture <b>high-impact photography and video</b>, both in-studio and on location, adapting to different styles, brands, and client needs.</li><li>Record, edit, and bring to life <b>videos in multiple formats</b>, including reels, shorts, digital campaigns, commercial videos, and web content.</li><li>Create <b>creative visual content</b> that tells stories, drives engagement, and elevates each client&rsquo;s brand identity.</li><li>Design and execute the <b>ideal setup for each production</b>, focusing on framing, composition, lighting, and image quality.</li><li>Use <b>lighting as a creative tool</b> to create mood, emotion, and visual consistency.</li><li>Edit video from start to finish: shot selection, pacing, color correction, sound, and final delivery optimized per platform.</li><li>Care for, maintain, and organize <b>audiovisual equipment</b>, including cameras, lenses, lighting, and accessories.</li><li>Ensure the <b>organization and maintenance of the studio</b>, keeping it always ready for production.</li><li>Collaborate with the creative team to develop concepts, ideas, and memorable visual executions.</li><li>Stay up to date with <b>visual trends, formats, and styles</b> shaping the digital industry.</li></ul><p>What We&rsquo;re Looking For</p><ul><li>A strong creative eye and visual sensitivity.</li><li>Passion for photography, video, and visual storytelling.</li><li>Solid technical skills with an artistic mindset.</li><li>Ability to manage multiple projects without compromising quality.</li><li>A proactive, collaborative, and results-driven attitude.</li></ul><p>Pay: $14.00 - $16.00 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li></ul><p>Work Location: In person</p>

Video and Photo Content Specialist

Temporary Professional Integrated Services

<div><p><b>JOB SUMMARY</b></p><p>
TheSales Manager is responsible for leading, developing, and driving the performance of the sales team within the travel agency. This role focuses on revenue growth, client acquisition and retention, consultant performance, and alignment with operational standards and customer experience objectives. The Sales Manager serves as a strategic leader, coach, and liaison between sales, operations, and support departments to ensure consistent execution and profitability.</p><p><b>
KEY RESPONSIBILITIES</b></p><p>
Sales Leadership &amp; Performance</p><ul><li>
Lead, motivate, and manage travel consultants to achieve individual and team sales targets.</li><li>
Establish clear sales goals, KPIs, and performance benchmarks aligned with company objectives.</li><li>
Monitor daily, weekly, and monthly sales performance and provide actionable feedback.</li><li>
Conduct regular one-on-one coaching, performance reviews, and sales strategy sessions.</li></ul><p>
Revenue Growth &amp; Strategy</p><ul><li>
Develop and execute sales strategies focused on increasing bookings, margins, and repeat business.</li><li>
Identify growth opportunities across leisure, group, corporate, and specialty travel segments.</li><li>
Promote upselling, cross-selling, and value-added services (upgrades, excursions, etc.).</li><li>
Analyze sales data, trends, and market conditions to adjust strategy accordingly.</li></ul><p>
Lead Management &amp; Distribution</p><ul><li>
Determine, manage, and strategically distribute sales leads to consultants based on availability, expertise, performance, and business priorities.</li><li>
Monitor lead flow from all channels (web, phone, referrals, marketing campaigns, and partners) to ensure timely follow-up and conversion.</li><li>
Establish and enforce lead-handling standards, response-time expectations, and accountability measures.</li><li>
Analyze lead performance and conversion metrics to optimize assignment strategies and maximize revenue outcomes.</li><li>
Collaborate with marketing and operations teams to improve lead quality, tracking, and reporting.</li></ul><p>
Client Experience &amp; Retention</p><ul><li>
Ensure high standards of customer service and client satisfaction throughout the sales cycle.</li><li>
Support consultants in handling escalated client issues, complaints, and service recovery cases.</li><li>
Reinforce best practices in communication, follow-ups, and relationship management.</li><li>
Collaborate with support teams to ensure urgent and time-sensitive cases are handled efficiently.</li></ul><p>
Team Development &amp; Training</p><ul><li>
Participate in hiring, onboarding, and training new sales consultants.</li><li>
Ensure consultants are knowledgeable in products, suppliers, systems, policies, and compliance standards.</li><li>
Identify skill gaps and coordinate training related to sales techniques, systems, and product knowledge.</li></ul><p>
Operational &amp; Administrative Oversight</p><ul><li>
Ensure adherence to internal policies, procedures, and supplier requirements.</li><li>
Collaborate with Operations and Support departments to improve workflow efficiency.</li><li>
Assist in enforcing accountability related to errors, debit memos, and booking accuracy.</li><li>
Maintain accurate records, reports, and documentation related to sales performance and activities.</li></ul><p>
Vendor &amp; Partner Collaboration</p><ul><li>
Work closely with preferred suppliers, cruise lines, tour operators, and vendors to maximize sales opportunities.</li><li>
Support promotional campaigns, supplier incentives, and sales initiatives.</li></ul><p><b>
QUALIFICATIONS</b></p><p>
Education &amp; Experience</p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Hospitality, Tourism, or related field preferred.</li><li>
Minimum of 3&ndash;5 years of experience in sales, with at least 1&ndash;2 years in a leadership or supervisory role.</li><li>
Strong knowledge of travel agency operations, booking systems, and supplier relationships is preferred.</li></ul><p>
Skills &amp; Competencies</p><ul><li>
Proven leadership and people-management capabilities.</li><li>
Strong sales acumen with a results-driven mindset.</li><li>
Excellent communication, coaching, and conflict-resolution skills.</li><li>
Analytical ability to interpret sales data and performance metrics.</li><li>
Strong organizational and time-management skills.</li><li>
Ability to work under pressure in a fast-paced, deadline-driven environment.</li></ul><p>
Technical Skills</p><ul><li>
Proficiency with travel booking platforms (Preferred) and CRM systems.</li><li>
Strong working knowledge of Microsoft Office.</li><li>
Key Performance Indicators (KPIs)</li><li>
Sales revenue and growth targets</li><li>
Consultant productivity and conversion rates</li><li>
Client retention and satisfaction metrics</li><li>
Margin performance and upsell penetration</li><li>
Compliance with operational and quality standards</li></ul><p>
Work Environment</p><ul><li>
Office-based</li><li>
May require extended hours during peak seasons or critical operational periods</li><li>
Full availability to work from Monday thru Saturday 8am-6pm</li></ul></div>

PR-MANAGER

<div><div><p>Our client is a prestigious travel agency in Puerto Rico, and we are seeking a <b>Service Supervisor</b> to lead the team that provides assistance both in person at our offices and through the call center.</p><p>
This role is key to ensuring that every customer interaction meets high standards of quality, efficiency, and professionalism, delivering memorable experiences with every service provided.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Supervise and coordinate in-person service staff and call center personnel.</p></li><li><p>
Ensure compliance with quality standards in every customer interaction.</p></li><li><p>
Monitor and evaluate phone and in-person service, providing ongoing coaching and feedback to the team.</p></li><li><p>
Handle and resolve escalated customer situations effectively and professionally.</p></li><li><p>
Design and coordinate training programs based on service trends.</p></li><li><p>
Analyze performance metrics (response times, customer satisfaction, call/visit volume) and prepare management reports.</p></li><li><p>
Foster a positive, motivating, and results-oriented work environment.</p></li></ul><p><b>
Requirements</b></p><ul><li><p>
Bachelor&rsquo;s degree in Business Administration, Tourism, or a related field (preferred).</p></li><li><p>
Minimum of 2 years of experience supervising customer service teams (call center experience preferred).</p></li><li><p>
Knowledge of the travel or tourism industry (preferred).</p></li><li><p>
Excellent leadership, communication, and team motivation skills.</p></li><li><p>
Full proficiency in Spanish and English, both oral and written.</p></li><li><p>
Experience using CRM systems.</p></li><li><p>
Ability to handle high-pressure situations and make effective decisions.</p></li><li><p>
Availability to work Monday through Saturday (Saturday required).</p></li></ul><p><b>
Position Classification:</b> Exempt</p></div><p></p><div><div><div><div><div><p><b><br>
TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.</b></p></div></div></div></div></div></div><p></p>

PR-SUPERVISOR

<div><div><div><div><p>Analyzing and determining the prospect eligible for the Medicare Advantage Programs.</p><p><b>
Responsabilities:</b></p><ul><li>
Receives and processes applications for Enrollment, unsubscribe, Cancellation, and Product Changes received in the Eligibility Unit within 7 days.</li><li>
Evaluates, analyze, and determines that enrollment documents submitted by Sales Representatives and Independent Agents comply with established state, federal, and business regulations.</li><li>
Determines prospect eligibility in CMS and Ases systems, performs data entry or correction in Voyager and On Base systems, determines applicable eligibility period, makes notes, and sends appropriate letters.</li><li>
Identifies cases that cannot be processed due to missing information, which initiates the returns process. This process includes documentation in the system of the reason for return, notification by letter to the prospect, and internal notification to the sales areas.</li><li>
Generates weekly reports of all cases in the system awaiting information, ensuring final determination does not exceed the applicable 7 or 21 days, to comply with current federal regulations.</li><li>
Works the weekly audit report to ensure that no case has been processed or denied without a notification letter. All required letters must be sent within 7-10 days.</li><li>
Complies with the OFA (Out of Area) unsubscribe process, which should be done within the first 3 days of each month. If receives an OFA unsubscribe cancellation request, analyzes, and evaluates if the case meets the necessary criteria to submit the request and generates the applicable letter within 7 days.</li><li>
Monitors analyzes, and documents cases under the LEP (Late Enrollment Penalty) process in the Lep Track and Voyager applications daily.</li><li>
Analyzes cases referred by the Grievance and Appeals Unit related to enrollment and unsubscribe processes. Provides requested information and offers recommendations for action within 24-48 hours.</li><li>
Responsible for receiving, punching, classifying, and digitizing all internal and external correspondence received in the Affiliations Unit.</li><li>
Must comply fully and consistently with all company policies and procedures, with local and federal laws as well as with the regulations applicable to our Industry, to maintain appropriate business and employment practices.</li></ul><p><b>
Requirements:</b></p><ul><li><b>
Education and experience: </b>60 university credits or equivalent to two (2) years of studies or associate degree in Business Administration or Health Services Billing preferably. Minimum of one (1) year of experience in group and individual enrollment processes, preferably in the Health Insurance Industry.</li></ul><p>
Monday to Friday</p><p>
8am-5pm</p></div></div><div><p>
Job Type: Full-time</p></div><div><p>
Salary: $13.00 per hour</p></div><div><p>
Physical setting:</p><ul><li>
Office</li></ul><p>
Schedule:</p><ul><li>
8 hour shift</li><li>
Monday to Friday</li></ul></div></div></div>

PR-ENROLLMENT AND ELIGIBILITY ANALYST

Popular, Inc.

<div><div><div><div><div><b>Date: </b>Dec 31, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>San Juan, PR
</div></div></div></div><div><div><div><div><b>Company: </b>Popular
</div></div></div></div><div><div><div><div><b>Workplace Type: </b>Hybrid
</div></div></div></div><div><div><div><div><p>Operations Analyst
</p></div></div></div></div><div><div><div><div><div><div><div><div><b>General Description</b></div>
</div><div><div>
A dedicated group for the configuration of commercial applications and platforms products from BPPR and VI commercial banking group. Give support, help and service to the different operation departments and groups related to these commercial platforms like Product Managers, IT And Tech group, branches, ACH group and Evertec, Commercial Online Banking and Commercial Technical Contact Group, Wire Transfer group and more. Engaged in helping to meet the sales goals and the compliance goals from all the commercial banking groups to which we give support.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities</b></div>
</div><div><ul><li>Group responsible for configuring over 35+ commercial products and applications, for the commercial sales and business areas of BPPR and VI. With a service level of 3 working days for all web applications service requests, including Backoffice configuration and support for such BPPR related services.</li>
<li>Internal service and support to Business Officers, Branches, Managers, Sales Officers, and Operational Departments related to the commercial products we serve such as Evertec, IT departments and Product Managers among others.</li>
<li>Participate and collaborate in special projects, DRS exercises, improvements to commercial products systems with business areas, Product Managers and Technology groups Coaching, trainings, and others related with Commercial Products and Addendum Forms to all business groups.</li>
<li>Analyze and look for efficiencient solutions for the best management of commercial products and applications.</li>
<li>Support and attention for our external vendors Servidata, Persocard and Evertec. Back up during vacations of other team members.</li>
</ul></div></div><div><div><div>Education</div>
</div><div><div>
Bachelor's degree completed from an accredited university or college or equivalent combination of education and experiencie.</div></div></div><div><div><div><b>
Experience</b></div>
</div><div><ul><li>Customer Service knowledge of Commercial Banking Products, and operation.</li>
<li>Experience in Business or Sales, Commercial Support, Technical Support.</li>
<li>Good interpersonal skills and customer service oriented.</li>
</ul></div></div><div><div><div><b>Knowledge, Skills and Abilities (KSA's)</b></div>
</div><div><ul><li>Excellent analytical skills to identify situations, look for alternatives and make good decisions.</li>
<li>Excellent phone/ teams and abilities and etiquette.</li>
<li>Basic knowledge of ACH, WIRE, accounts information, IDA, Credit Cards amongst others Knowledge of PC programs and Microsoft suite.</li>
<li>High Data Entry ability.</li>
<li>Must be effectively bilingual written, spoken and read.</li>
<li>Must be able to work under pressure, with time limits, multitasking a must, and be able to work with directed input but independently.</li>
<li>Be able to meet the time constraint in the work plan assigned.</li>
<li>Knowledge of the following programs: Word, Excel, PowerPoint, Outlook.</li>
</ul></div></div><div><div><div><b>Values</b></div>
</div><div><div>1. Passion for People</div><div>
3. Succeed Together</div><div>
2. Own Every Moment</div><div>
4. Build the Future</div></div></div></div><div><b>
Important: </b>The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.</div><br>
<div></div>
<div>
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.</div><br>
<div></div>
<div>
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.</div>
<div>
ABOUT US</div>
<div>
Popular is Puerto Rico&rsquo;s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.</div>
<div>
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.</div>
<div>
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular&rsquo;s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.</div>
<div><i>
If you have a disability or need more information about requesting an accommodation, please contact us at </i><i>asesorialaboral@popular.com</i><i>. </i><b><i>This email inbox is monitored for such types of requests </i></b><b><i>only</i></b><i>. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.</i></div><br>
<div></div>
<div><b>
Are you ready for a rewarding career?</b></div></div></div></div></div></div><p></p>

Operations Analyst

Jose Santiago Inc.

<p></p><div><p>Beneficios:</p>
<ul><li><div>
Plan Medico (Triple S).</div></li><li><div>
Vacaciones: 16 d&iacute;as al a&ntilde;o y aumentan con a&ntilde;os de servicio.</div></li><li><div>
Enfermedad: 16 d&iacute;as al a&ntilde;o y aumentan con a&ntilde;os de servicio.</div></li><li><div>
Bono de Enfermedad.</div></li><li><div>
Bono de Navidad (sin tope).</div></li><li><div>
Feriados con paga adicional.</div></li><li><div>
Oportunidad de horas extra.</div></li><li><div>
Oportunidad de crecimiento.</div></li></ul><br>
<p></p>
<p>
Patrono con Igualdad de Oportunidades en el Empleo.</p><br>
<p></p>
<p>
Capacidad para levantar y mover objetos de m&aacute;s de 50lbs constantemente;</p>
<p>
Disponibilidad para trabajar de lunes a viernes de 8AM a 5PM, as&iacute; como horas extendidas y d&iacute;as feriados o seg&uacute;n la necesidad operacional.</p>
<p>
Capacidad para trabajar en bajas temperaturas por largos periodos de tiempo.</p><br>
<p></p>
<p>
Patrono con Igualdad de Oportunidades en el Empleo.</p></div>

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