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Confidential

<div>
 
 We are looking for a dynamic and service-driven Assistant Front Office Manager to join our Front Office team. This role plays a vital part in ensuring our guests experience seamless arrivals, personalized stays, and memorable departures, all in line with luxury hospitality standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee daily operations of the Front Office, including Reception, Guest Relations, Concierge, and Bell Desk.
 
 
 &bull; Ensure smooth check-in/check-out, accurate room allocations, and personalized handling of VIP guests and special requests.
 
 
 &bull; Respond promptly to guest concerns, turning challenges into positive experiences.
 
 
 &bull; Supervise, train, and develop the Front Office team, fostering a culture of excellence and teamwork.
 
 
 &bull; Monitor service standards (Forbes/LQA) to ensure consistency in delivering luxury guest experiences.
 
 
 &bull; Support the Front Office Manager in managing departmental budgets, schedules, and payroll.
 
 
 &bull; Drive upselling initiatives and maximize revenue opportunities at the desk.
 
 
 &bull; Ensure compliance with hotel policies, safety, and security procedures.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; 3&ndash;5 years of Front Office experience in luxury five-star hotels, with proven supervisory or assistant management background.
 
 
 &bull; Strong leadership, communication, and interpersonal skills with a guest-first mindset.
 
 
 &bull; Proficiency in Opera PMS and MS Office; multilingual abilities are a plus.
 
 
 &bull; Ability to remain calm and solution-oriented under pressure.
 
 
 &bull; Flexibility to work shifts, weekends, and public holidays.
 
 
 &bull; Fluency in English, both written and spoken. Additional languages are a plus.
 
 
 
 
 
 If you are a hospitality professional with a passion for luxury service, team leadership, and creating unforgettable guest experiences, we invite you to apply.
 
</div>

Assistant Front Office Manager

Paramount Hotel Dubai

<div>
 
 Hey there!
 
 
 Are you one of those creative minds? A character, a storyteller?
 
 
 Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?
 
 
 Join the audition and start scripting your own story at Paramount Hotels Dubai!
 
 
 
 
 
 
 Job Purpose
 
 
 
 To support Executive Producer Front Stage in overseeing the day-to-day operations of the hotel front desk, concierge, and guest services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Managerial Accountabilities
 
 <ul>
 <li>
 Cast management: supervising and training front desk, concierge and other guest service casts to ensure efficient and friendly service.
 </li>
 <li>
 Guest satisfaction: ensuring that guests have a positive experience at the hotel by addressing their needs and resolving any complaints in a timely and professional manner.
 </li>
 <li>
 Operations management: ensuring the smooth and efficient operation of the front office, and managing the day-to-day administration tasks.
 </li>
 </ul>
 
 
 
 
 Functional Accountabilities
 
 <ul>
 <li>
 Supervising the front stage casts and ensuring excellent customer service.
 </li>
 <li>
 Managing room inventory.
 </li>
 <li>
 Responding to guest inquiries and resolving any complaints or problems.
 </li>
 <li>
 Monitoring and controlling the performance of the front office.
 </li>
 <li>
 Ensuring the maintenance and cleanliness of the front office and guest areas.
 </li>
 <li>
 Collaborating with other departments to ensure smooth hotel operations.
 </li>
 <li>
 Developing and implementing procedures to increase efficiency and guest satisfaction.
 </li>
 <li>
 Participating in budget planning and revenue management.
 </li>
 <li>
 Maintaining up-to-date knowledge of hotel products, services and promotions.
 </li>
 <li>
 Representing the hotel and maintaining high standards of customer service and hospitality.
 </li>
 <li>
 Preparing daily, weekly and monthly reports on front office performance and submitting to the Front stage manager.
 </li>
 <li>
 Budgeting and financial management: monitoring front stage expenses and contributing to the preparation of the budget.
 </li>
 <li>
 Monitoring front office financial performance and ensuring accuracy in billing and revenue reporting.
 </li>
 <li>
 Ensuring that front office systems and equipment are maintained and in good working order.
 </li>
 <li>
 Overseeing the training and development of front office staff.
 </li>
 <li>
 Maintaining effective communication and coordination between front office and other departments.
 </li>
 <li>
 Participating in the development of the annual budget and operating plan.
 </li>
 <li>
 Preparing daily, weekly, and monthly reports as required.
 </li>
 <li>
 Ensuring the compliance with hotel policies and procedures.
 </li>
 <li>
 Assisting the front office manager in various tasks as required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in similar role.
 </li>
 <li>
 Knowledge of hotel operation, including all front of house sub departments
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 BA degree in hospitality management
 </li>
 <li>
 Knowledge of hotel operating systems
 </li>
 <li>
 Understanding the revenue management and inventory control systems
 </li>
 <li>
 Proficiency in Microsoft office and strong computer skills.
 </li>
 </ul>
</div>

Assistant Producer Front Stage (Asst. Front Office Manager)

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Jumeirah Beach Hotel, Dubai&rsquo;s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned fa&ccedil;ade, stands proudly on Dubai's most exclusive private beachfront.&nbsp; &nbsp;
 
 
 With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad&rsquo;s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognized in the prestigious Gault&amp;Millau UAE Guide 2022.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 Assistant Front Office Manager
 
 to join our team in
 
 Front Office Team
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.
 </li>
 <li>
 Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.
 </li>
 <li>
 Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.
 </li>
 <li>
 Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.
 </li>
 <li>
 Supervise Guest Services Executive/Guest Relations staff to ensure efficient guest assistance and support.
 </li>
 <li>
 Maintain visibility and availability to in-house guests, regularly engaging with them to obtain feedback on hotel facilities and services.
 </li>
 </ul>
 
 
 
 About You:&nbsp;
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 4-5 years of experience in a similar role in the luxury hospitality industry.
 </li>
 <li>
 Bachelor&rsquo;s Degree In Hospitality, Business, or any other relevant field
 </li>
 <li>
 Software competencies &ndash; Microsoft Office programs (Intermediate | Advanced)
 </li>
 <li>
 Leadership and team management skills
 </li>
 <li>
 Additional language is desirable.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;
 
 
</div>

Assistant Manager - Front Office - Jumeirah Beach Hotel

Talents Tide

<div>
 
 
 Position:
 
 Assistant Manager &ndash; Open Finance APIs Development
 
 
 
 Location:
 
 Dubai
 
 
 
 Client:
 
 An Islamic Bank
 
 
 
 
 
 
 Job Purpose
 
 
 
 The AVP &ndash; Open Finance Platforms Engineering will be responsible for leading the design, development, and management of the Bank&rsquo;s Open Finance and API platforms. This role will ensure robust, secure, and scalable digital platforms to enable open banking initiatives, foster innovation, and strengthen ecosystem partnerships.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic &amp; Leadership
 
 
 <ul>
 <li>
 Drive the strategic roadmap for Open Finance and API platforms in alignment with the bank&rsquo;s digital transformation agenda.
 </li>
 <li>
 Provide technical leadership in adopting emerging technologies, ensuring scalability, reliability, and compliance with regulatory frameworks.
 </li>
 <li>
 Manage a team of engineers, architects, and developers, fostering a culture of innovation, agility, and accountability.
 </li>
 </ul>
 
 
 Engineering &amp; Development
 
 
 <ul>
 <li>
 Lead end-to-end engineering for Open Finance platforms, including architecture design, platform development, API management, and integration.
 </li>
 <li>
 Oversee the design and deployment of microservices, APIs, and cloud-native solutions to ensure secure, seamless interoperability across internal and external ecosystems.
 </li>
 <li>
 Ensure compliance with industry standards (e.g., PSD2, ISO 20022, OAuth2, OpenID Connect) and cybersecurity best practices.
 </li>
 </ul>
 
 
 Collaboration &amp; Delivery
 
 
 <ul>
 <li>
 Partner with business, product, and compliance teams to translate requirements into scalable technical solutions.
 </li>
 <li>
 Engage with external fintechs, partners, and regulators to strengthen open banking adoption and digital partnerships.
 </li>
 <li>
 Drive Agile/DevOps practices to accelerate delivery, ensure continuous integration, testing, and deployment.
 </li>
 </ul>
 
 
 Governance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure all activities comply with IT governance policies, regulatory requirements, and risk management frameworks.
 </li>
 <li>
 Establish monitoring, observability, and resilience mechanisms for high availability of platforms.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Engineering, or related field.
 </li>
 <li>
 10+ years of experience in digital banking, API platforms, or financial services technology, with at least 4+ years in a leadership role.
 </li>
 <li>
 Strong expertise in Open Banking/Open Finance standards, API lifecycle management, microservices, and cloud-native architectures.
 </li>
 <li>
 Experience with API gateways, containerization (Docker, Kubernetes), DevSecOps, and cloud platforms (AWS, Azure, GCP).
 </li>
 <li>
 Proven track record in managing large-scale digital transformation and platform engineering projects.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Open Finance APIs Development

Marriott International

<div>Additional Information 
Job Number25137107 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Front Desk Manager (Russian Speaker)

Kitopi

<div>
 
 The Assistant Restaurant Manager supports the daily operations of the restaurant to ensure an exceptional guest experience, high employee engagement, and efficient business performance. This role works closely with the Restaurant Manager to lead staff, oversee service quality, maintain safety and cleanliness standards, and meet financial goals.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operations &amp; Service:
 
 
 <ul>
 <li>
 Supervise daily front-of-house and/or back-of-house operations.
 </li>
 <li>
 Ensure consistent delivery of excellent customer service.
 </li>
 <li>
 Monitor food and beverage quality and service standards.
 </li>
 <li>
 Manage inventory levels and order supplies as needed.
 </li>
 <li>
 Enforce health, safety, and sanitation standards.
 </li>
 </ul>
 
 
 2. Team Leadership &amp; Development:
 
 
 <ul>
 <li>
 Train, schedule, and support restaurant staff.
 </li>
 <li>
 Motivate team members to meet performance goals.
 </li>
 <li>
 Assist with performance reviews and provide constructive feedback.
 </li>
 <li>
 Help create a positive and professional work environment.
 </li>
 </ul>
 
 
 3. Customer Relations:
 
 
 <ul>
 <li>
 Address guest concerns or complaints promptly and professionally.
 </li>
 <li>
 Maintain high levels of guest satisfaction.
 </li>
 <li>
 Support promotional and customer loyalty programs.
 </li>
 </ul>
 
 
 4. Financial Management:
 
 
 <ul>
 <li>
 Assist in budgeting, forecasting, and cost control.
 </li>
 <li>
 Monitor sales and labor costs to ensure profitability.
 </li>
 <li>
 Help manage cash handling, POS operations, and end-of-day reconciliation.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 Required:
 
 
 <ul>
 <li>
 Proven experience in restaurant or hospitality management.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 </li>
 <li>
 Basic knowledge of POS systems and restaurant software.
 </li>
 <li>
 Understanding of food safety and sanitation regulations.
 </li>
 </ul>
 
 
</div>

Assistant Restaurant Manager

Atlantis the Royal

<div></div><div><div>Assistant Manager, Resort - Atlantis The Royal 
(16945)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About The Role 
As the Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests&rsquo; arrival, departure and in-house experiences are as per resort standards.</div>
<div>
You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.</div>
<div>
About You 
Ideally, we&rsquo;d love you to have a bachelor&rsquo;s degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Resort - Atlantis The Royal

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