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branded channel activation manager - ecommerce Jobs in Dubai

e commerce manager

Cybertronix LLC

Job Title: E-commerce Business ManagerLocation: Dubai, UAEReporting To: Business Owner / Managing DirectorSalary: AED 3,000 - 5,000 per month + performance bonusAbout The RoleWe are looking for a young, aggressive, and driven E-commerce Business Manager to take over the day-to-day strategic operations of our online software and digital products business.This is not an operational role. You will not be doing listings, designing creatives, or processing orders. That team already exists.Your job is to do what the business owner currently does:Find new products to sellNegotiate with suppliersSet margins and pricing strategies per platformManage online ratings and customer escalationsYou will be given a team that executes. You will be given systems that work. You will be given authority to make decisions within clear boundaries.In return, you will be expected to drive growth, protect margins, and eventually run this division independently.Key Responsibilities1. Product Sourcing &amp; Supplier Management<ul><li>Identify new software, digital products, and IT-related hardware or Electronics to add to our portfolio</li><li>Research market demand, competitor pricing, and platform-specific opportunities</li><li>Contact suppliers, negotiate pricing and payment terms favorable to us</li><li>Maintain relationships with existing suppliers</li><li>Work within a tiered supplier system:</li><li>Existing suppliers: Full authority to renegotiate within limits</li><li>New small/unknown suppliers: Initiate contact, owner approves final terms</li><li>New major brands: Research and identify, owner handles negotiation</li></ul>2. Pricing &amp; Margin Strategy<ul><li>Calculate landed costs including platform fees (Noon, website, other marketplaces)</li><li>Set selling prices per platform based on competition, fees, and margin targets</li><li>Adjust pricing dynamically based on market changes, promotions, or slow-moving inventory</li><li>Ensure minimum margin thresholds are maintained (target: 25-30% for B2C, higher for B2B)</li></ul>3. Platform &amp; Ratings Management<ul><li>Monitor online store ratings on Noon, Google, and social media</li><li>Identify trends in customer feedback and coordinate with team to address issues</li><li>Suggest service improvements or new offerings based on customer insights</li><li>Handle customer escalations that support team cannot resolve</li></ul>4. Team Coordination &amp; Handoff<ul><li>Pass approved products with pricing and margin details to the web developer (who coordinates with graphic designer and listing person)</li><li>Ensure the team has everything they need to list products correctly</li><li>Provide feedback to team members when their work affects ratings or customer experience</li></ul>5. Performance Tracking &amp; Reporting<ul><li>Track weekly sales, margins, and profit by product category and platform</li><li>Report to owner monthly on performance vs. baseline</li><li>Identify underperforming products and recommend actions (reprice, discontinue, bundle)</li></ul>What We Are NOT Looking ForThis role is NOT for someone who wants to:<ul><li>Do listings, design graphics, or process orders (we have separate people for each)</li><li>Manage people heavily (the team is small and self-directed on execution)</li><li>Work 9-to-5 with no ownership mentality</li><li>Avoid responsibility for results</li></ul>What We ARE Looking ForMust Have Nice to Have<ul><li>2-4 years experience in UAE e-commerce (Noon, Amazon, or similar) Experience with software or digital products and Electronic Products</li><li>Proven ability to source products and negotiate with suppliers Basic understanding of margin math and platform fees</li><li>Data-driven mindset &mdash; makes decisions based on numbers, not gut Experience with Noon's backend and advertising tools</li><li>Fluent in English (written and spoken) Arabic speaking (helpful but not required)</li><li>Hungry to earn more through performance bonuses Existing supplier relationships in IT/software and Electronics</li><li>Age 25-32 (not rigid, but target range)</li></ul>Pay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Have you ever been responsible for overall business performance (not just tasks)? Explain.</li><li>Do you have at least 2 years of UAE e-commerce experience (Noon, Amazon, or similar)?</li><li>Visa status?</li><li>Current salary ?</li><li>Are you comfortable with our pay range?</li></ul>Work Location: In person

E-commerce Business Manager

Al Abbas Group

Position Title: E-Commerce Executive (Amazon &amp; Marketplace)Location: Dubai, United Arab EmiratesCompany: Al Abbas Group (AAG)Employment Type: Full-timeAbout Al Abbas GroupFounded in 1967, Al Abbas Group (AAG) is one of the UAE&rsquo;s most established and respected business groups. Built on a foundation of experience, innovation, and service excellence, the Group has diversified its operations across multiple sectors, including Distribution, Solution Providers, Real Estate, Manufacturing, Food &amp; Beverage, Support Services, and Strategic Communications.AAG has established a strong and trusted presence across the Middle East, anchored in the UAE and extending to Saudi Arabia, Oman, and Qatar. Since its founding in 1967, the Group has steadily expanded its footprint by building resilient businesses across six strategic sectors, including Solutions &amp; Trading, Distribution, Manufacturing, Food &amp; Beverage, Services, and Investments. With a workforce of over 500 employees, Al Abbas Group continues to drive sustainable growth while delivering high-quality solutions across its portfolio.Role OverviewThe E-Commerce Executive will be responsible for managing and optimizing the company&rsquo;s presence across Amazon and other online marketplaces. The role focuses on driving online sales growth, enhancing product visibility, improving customer experience, and ensuring operational excellence across a diverse product portfolio.Key ResponsibilitiesE-Commerce Sales &amp; Performance Management<ul><li>Manage and optimize e-commerce platforms, with a primary focus on Amazon Seller Central and Vendor Central, to drive sales growth across a catalog of 3,000+ SKUs</li><li>Monitor key performance metrics such as sales revenue, traffic, conversion rates, Buy Box performance, and customer engagement, and implement improvements</li><li>Create and optimize product listings, including ASIN creation, titles, bullet points, descriptions, backend keywords, and A+ content</li><li>Ensure listings include high-quality images, accurate descriptions, and relevant keywords aligned with best practices</li><li>Optimize pricing strategies, promotions, and merchandising activities to enhance competitiveness</li><li>Implement cross-selling, upselling, and bundling strategies to increase average order value</li></ul>E-Commerce Operations &amp; Customer Experience<ul><li>Maintain accurate inventory synchronization and minimize out-of-stock situations through coordination with warehouse teams</li><li>Ensure timely and accurate order processing in collaboration with logistics and fulfillment teams</li><li>Monitor marketplace account health, including order defect rate, late shipment rate, and policy compliance</li><li>Manage customer inquiries, reviews, and complaints to maintain high satisfaction and ratings</li><li>Ensure compliance with marketplace policies and maintain strong seller performance metrics</li><li>Manage Vendor Central purchase orders and coordinate replenishment where required</li><li>Prepare monthly performance reports with insights and actionable recommendations</li></ul>Ad-Hoc Projects &amp; Cross-Functional Collaboration<ul><li>Support marketing initiatives, campaigns, and promotional activities across e-commerce platforms</li><li>Collaborate with internal teams including marketing, logistics, and product teams to align strategies</li><li>Contribute to branding, content creation, and campaign development for marketplace platforms</li><li>Support product launches, seasonal campaigns, and promotional events</li></ul>Qualifications and Experience<ul><li>Bachelor&rsquo;s degree in Business, Information Technology, or a related field</li><li>2&ndash;3 years of experience in e-commerce marketplace management, preferably with Amazon Seller and Vendor Central</li><li>Strong hands-on experience in product listing optimization, ASIN creation, and catalog management</li><li>Solid understanding of Amazon marketplace policies, account health, and optimization best practices</li><li>Strong analytical skills with the ability to interpret data and drive performance improvements</li><li>Experience in inventory coordination and working with fulfillment teams</li><li>Proficiency in Excel or Google Sheets for reporting and analysis</li><li>Familiarity with tools such as Helium10, Jungle Scout, or similar platforms</li></ul>What We Offer<ul><li>Company-provided mobile SIM for business use</li><li>Comprehensive medical insurance coverage</li><li>Annual air ticket</li><li>Opportunity to work within a diversified and growth-oriented organization</li><li>Structured career development and progression opportunities</li><li>Professional, collaborative, and supportive work environment</li></ul>Application ProcessQualified candidates are invited to apply directly through LinkedIn. If your profile matches our requirements, our team will get in touch with you.Equal Opportunity StatementAl Abbas Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration based on merit, without regard to race, gender, religion, or background.Application Question(s):<ul><li>How many years of experience do you have managing e-commerce marketplaces (e.g., Amazon Seller Central or Vendor Central)?</li><li>Describe your hands-on experience with Amazon Seller Central and/or Vendor Central. What were your key responsibilities?</li><li>Have you created or managed product listings (ASINs)? Please briefly explain your process?</li><li>What is your notice period?</li><li>What is your current Salary monthly in AED?</li><li>What are your salary expectations monthly in AED?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>E - Commerce: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

E-Commerce Executive (Amazon & Marketplace)

Al Khayyat Investments (AKI)

<div>
 
 
 Job Purpose:
 
 
 
 We are looking for an experienced and customer-focused, bilingual Customer Service Executive (E-Commerce) with a strong background in e-commerce support.
 
 
 The ideal candidate should have at least 5 years of experience managing customer interactions across calls, emails, and live chat, and is fluent in both English and Arabic. Experience with premium appliances and basic troubleshooting, including guiding customers on rebooting or resetting products, is a strong advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage customer interactions across phone, email, and live chat channels with professionalism and efficiency.
 </li>
 <li>
 Provide accurate product guidance, order support, and post-purchase assistance for e-commerce customers.
 </li>
 <li>
 Assist customers with basic troubleshooting of appliances, including rebooting and resolving common product issues.
 </li>
 <li>
 Resolve complaints and inquiries promptly, escalating complex cases when required.
 </li>
 <li>
 Log and track all customer interactions in Freshdesk or similar ticketing systems.
 </li>
 <li>
 Coordinate with internal teams such as logistics, technical support, and warehouse teams to ensure timely issue resolution.
 </li>
 <li>
 Meet KPIs related to response time, resolution time, and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Experience, qualification and skills:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in customer service, preferably in e-commerce or D2C environments.
 </li>
 <li>
 Fluency in English and Arabic, both written and spoken, is essential for the role.
 </li>
 <li>
 Hands-on experience with Freshdesk or similar CRM or ticketing platforms.
 </li>
 <li>
 Strong communication and problem-solving skills with a customer-first approach.
 </li>
 <li>
 Ability to multitask across multiple channels in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Highly preferred qualifications
 
 
 <ul>
 <li>
 Experience working with premium appliances or consumer electronics.
 </li>
 <li>
 Familiarity with troubleshooting and guiding customers through product resets or basic technical fixes.
 </li>
 <li>
 Understanding of e-commerce workflows including order management, returns, and delivery coordination on platforms like Magento.
 </li>
 </ul>
 
 
</div>

Customer Service Executive - E-Commerce (Consumer)

Just Fix Facilities Management Services

We are looking for Customer Service Representative for our E-Commerce company, located in Downtown, DubaiMust have experience as a CSR in an e-commerce company in UAE for a minimum of 2 yearsEnglish proficiency is a mustImmediate joiner for nowPay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Customer Service Representative in E-Commerce company?</li><li>Nationality?</li><li>Gender?</li><li>Age?</li><li>Expected salary?</li><li>What is your visa?</li><li>When you can join/</li></ul>Work Location: In person

E-Commerce-Customer Service Representative

Club L London

<div>About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
This position is based at our headquarters in Dubai, UAE.
We are looking for an experienced and creative Graphic Designer to join our growing team. This role is hands-on and digital-first, responsible for creating compelling visuals that define the look and feel of the Club L London brand across all platforms.
You will work closely with the Creative, Marketing, E-commerce, and Social teams to deliver high-impact, on-brand creative that drives engagement, conversion, and brand awareness. This is an exciting opportunity to contribute to a globally recognised fashion brand and shape the visual identity of our content across international markets.
Key Responsibilities
Digital Design &amp; Campaign Execution<ul><li>
Create high-quality digital assets for paid media, e-commerce, social media, CRM, and email campaigns.</li><li>
Design visuals for product launches, seasonal drops, and marketing campaigns that are aspirational and performance-focused.</li><li>
Ensure all assets are optimised for platform requirements, formats, and engagement.</li></ul>
E-commerce &amp; Performance Focus<ul><li>
Collaborate with E-commerce and Marketing teams to produce visuals that support conversion and revenue growth.</li><li>
Use data and performance insights to refine creative output and improve effectiveness.</li></ul>
Collaboration &amp; Execution<ul><li>
Partner with cross-functional teams including Marketing, Creative, Social and PR to deliver cohesive, on-brand visuals.</li><li>
Manage multiple projects simultaneously in a fast-paced, high-volume eCommerce environment developing multiple identities for launch drops, product spotlights and content focuses.</li><li>
Deliver creative assets on time and aligned with brand and commercial priorities.</li></ul>
Innovation &amp; Trend Awareness<ul><li>
Stay current on design, fashion, and digital trends, especially in global and Middle Eastern markets.</li><li>
Explore new creative tools and approaches to keep Club L London&rsquo;s digital presence fresh, relevant, and engaging.</li><li>
Support the integration of AI and automation tools to streamline workflows and enhance creative output.</li></ul>
About You<ul><li>
Extensive experience (as least 2 years) as a graphic designer, ideally in fashion, luxury, or eCommerce with a passion for luxury.</li><li>
Strong hands-on digital design skills across paid media, e-commerce, social, and email.</li><li>
Commercially aware, with the ability to create visually compelling content that drives results.</li><li>
Highly organised and adaptable, capable of handling multiple projects and deadlines across international time zones.</li><li>
Exceptional attention to detail and a strong sense of aesthetics, balancing creativity with commercial impact.</li><li>
High energy and full of ideas!</li></ul></div>

Graphic Designer

<div>
 
 About Us
 
 
 
 Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
 
 
 From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
 
 
 
 The Role
 
 
 
 This position is based at our headquarters in Dubai, UAE.
 
 
 We are looking for an experienced and creative Graphic Designer to join our growing team. This role is hands-on and digital-first, responsible for creating compelling visuals that define the look and feel of the Club L London brand across all platforms.
 
 
 You will work closely with the Creative, Marketing, E-commerce, and Social teams to deliver high-impact, on-brand creative that drives engagement, conversion, and brand awareness. This is an exciting opportunity to contribute to a globally recognised fashion brand and shape the visual identity of our content across international markets.
 
 
 
 Key Responsibilities
 
 
 
 
 Digital Design &amp; Campaign Execution
 
 
 
 <ul>
 <li>
 Create high-quality digital assets for paid media, e-commerce, social media, CRM, and email campaigns.
 </li>
 <li>
 Design visuals for product launches, seasonal drops, and marketing campaigns that are aspirational and performance-focused.
 </li>
 <li>
 Ensure all assets are optimised for platform requirements, formats, and engagement.
 
 
 </li>
 </ul>
 
 E-commerce &amp; Performance Focus
 
 
 
 <ul>
 <li>
 Collaborate with E-commerce and Marketing teams to produce visuals that support conversion and revenue growth.
 </li>
 <li>
 Use data and performance insights to refine creative output and improve effectiveness.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Execution
 
 
 
 <ul>
 <li>
 Partner with cross-functional teams including Marketing, Creative, Social and PR to deliver cohesive, on-brand visuals.
 </li>
 <li>
 Manage multiple projects simultaneously in a fast-paced, high-volume eCommerce environment developing multiple identities for launch drops, product spotlights and content focuses.
 </li>
 <li>
 Deliver creative assets on time and aligned with brand and commercial priorities.
 
 
 </li>
 </ul>
 
 Innovation &amp; Trend Awareness
 
 
 
 <ul>
 <li>
 Stay current on design, fashion, and digital trends, especially in global and Middle Eastern markets.
 </li>
 <li>
 Explore new creative tools and approaches to keep Club L London&rsquo;s digital presence fresh, relevant, and engaging.
 </li>
 <li>
 Support the integration of AI and automation tools to streamline workflows and enhance creative output.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Extensive experience (as least 2 years) as a graphic designer, ideally in fashion, luxury, or eCommerce with a passion for luxury.
 </li>
 <li>
 Strong hands-on digital design skills across paid media, e-commerce, social, and email.
 </li>
 <li>
 Commercially aware, with the ability to create visually compelling content that drives results.
 </li>
 <li>
 Highly organised and adaptable, capable of handling multiple projects and deadlines across international time zones.
 </li>
 <li>
 Exceptional attention to detail and a strong sense of aesthetics, balancing creativity with commercial impact.
 </li>
 <li>
 High energy and full of ideas!
 </li>
 </ul>
</div>

<div>
 
 
 Job Purpose:
 
 
 
 The Senior Marketing Manager will lead the development and execution of the Middle East marketing strategy for driving brand growth, brand awareness and brand equity while supporting demand generation, revenue growth and market share expansion across GCC and Levant markets.
 
 
 As a member of the regional leadership team, the role will define the regional brand and marketing roadmap, oversee major product launches and integrated campaigns, and ensure strong execution across full-funnel consumer communications including digital, social, influencer, PR, retail and e-commerce channels.
 
 
 The role will also build and manage strategic partnerships across agencies, creators, retailers and complementary brands, while leading the regional marketing team and agency ecosystem to deliver best-in-class marketing execution, drive demand generation and conversion, and support category leadership and long-term brand growth across the Middle East.
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 Regional Marketing Strategy
 
 
 
 &bull; Define and lead the Middle East marketing strategy aligned with global brand direction and regional commercial priorities
 
 
 &bull; Drive brand awareness, brand equity and share of voice across GCC and Levant markets
 
 
 &bull; Own the regional marketing roadmap and ensure marketing investment drives demand generation, sell-through and market share growth
 
 
 &bull; Act as regional brand guardian, ensuring alignment with global brand standards while adapting for local market nuances
 
 
 &bull; Partner with commercial leadership to align marketing strategy with business priorities, product launches and growth targets
 
 
 &bull; Lead and develop the regional marketing team, setting clear priorities, performance objectives and capability development plans
 
 
 &bull; Manage regional marketing planning, budgets and performance
 
 
 
 Integrated Marketing &amp; Campaigns
 
 
 
 &bull; Lead the development and execution of integrated marketing campaigns across digital, social, influencer, PR and retail channels
 
 
 &bull; Ensure campaigns deliver full-funnel impact across brand building, demand generation and conversion
 
 
 &bull; Manage agency partners across media, creative, PR and influencer to deliver high-impact campaigns
 
 
 &bull; Ensure consistent brand storytelling and campaign execution across markets
 
 
 
 Product Launch &amp; Go-to-Market
 
 
 
 &bull; Lead go-to-market strategies for new product launches across small domestic appliances categories in the region
 
 
 &bull; Collaborate with global product, brand and commercial teams to ensure strong launch execution and market impact
 
 
 &bull; Translate product innovation into compelling consumer messaging relevant to Middle East audiences
 
 
 &bull; Ensure launches are supported by integrated campaigns, retail activation and strong demand generation
 
 
 
 Social Media &amp; Influencer Marketing
 
 
 
 &bull; Define and lead the regional social and creator strategy across platforms including TikTok, Instagram, Snapchat and YouTube
 
 
 &bull; Build influencer and creator partnerships that drive brand awareness, product discovery and demand generation
 
 
 &bull; Develop a strong pipeline of social-first content aligned with brand and campaign priorities
 
 
 &bull; Use social insights and trends to inform campaign strategy and content development
 
 
 
 Retail &amp; E-commerce Marketing
 
 
 
 &bull; Lead marketing strategies that strengthen brand presence across key retail partners and e-commerce platforms including Amazon and Noon
 
 
 &bull; Ensure strong brand visibility and product storytelling across physical and digital retail environments to drive demand capture and conversion
 
 
 &bull; Align marketing initiatives with retail calendars, promotional moments and commercial trading priorities
 
 
 
 Partnerships &amp; Market Development
 
 
 
 &bull; Build and manage the regional marketing organization and agency ecosystem while developing strategic partnerships across creators, retailers, agencies and complementary brands
 
 
 &bull; Identify collaboration opportunities that expand reach, strengthen brand awareness and drive consumer engagement
 
 
 &bull; Provide strategic marketing leadership to distributor partners across the region
 
 
 &bull; Ensure alignment on brand standards, campaign execution and marketing investment across markets
 
 
 
 Performance &amp; Insights
 
 
 
 &bull; Track and analyze marketing performance across campaigns, channels and markets
 
 
 &bull; Use consumer insights, market data and retail performance to optimize marketing strategies and improve ROI
 
 
 &bull; Monitor brand health, demand generation and campaign effectiveness to strengthen brand equity and market impact
 
 
 &bull; Provide performance reporting and strategic recommendations to regional leadership
 
 
 
 
 
 Experience, Qualifications and Skills
 
 :
 
 
 &bull; Bachelor&rsquo;s degree in Marketing, Business or related field
 
 
 &bull; 10+ years of marketing experience within consumer goods, consumer technology, lifestyle or premium consumer brands
 
 
 &bull; Proven experience leading full-funnel marketing strategies including brand building, demand generation and major product launches
 
 
 &bull; Experience launching and scaling brands across multiple markets
 
 
 &bull; Strong understanding of Middle East consumer behavior, retail environments and digital ecosystems
 
 
 &bull; Proven experience building and leading marketing teams and managing agency ecosystems
 
 
 &bull; Strong leadership, stakeholder management and cross-functional collaboration skills
 
</div>

Senior Marketing Manager (Consumer)

Explore 389+ E commerce manager in Dubai this May. Find roles across top companies and apply now to boost your career.

389 e commerce manager jobs In Dubai

E-commerce Business Manager

E-Commerce Executive (Amazon & Marketplace)

Customer Service Executive - E-Commerce (Consumer)

E-Commerce-Customer Service Representative

Graphic Designer

Graphic Designer

Senior Marketing Manager (Consumer)