account manager

sales manager

executive assistant

finance manager

area manager

assistant front office manager

Hyatt

<div><div>Summary<div>
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.</div></div><div>
Qualifications<div>
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. &middot; Well developed communication and customer relations skills.</div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (SAUDI NATIONAL ONLY)

Marriott International

<div>Additional Information 
Job Number25137912 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Assistant Manager

Hyatt Regency Riyadh-Olaya

<div>
 
 To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
 
</div>

Assistant Manager - Front Office (Saudi National Only)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137912
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
 
 
 
 Les &eacute;tablissements Marriott Hotels s'efforcent d'&eacute;lever l'art de l'h&ocirc;tellerie en innovant d&egrave;s qu'ils le peuvent tout en pr&eacute;servant le confort propre &agrave; ce qui nous est familier partout dans le monde. En tant que collaborateur ou collaboratrice Marriott Hotels, vous nous aiderez &agrave; tenir notre promesse, celle d'une h&ocirc;tellerie de qualit&eacute;, toujours (&laquo; Wonderful Hospitality. Always &raquo;), en offrant un service attentionn&eacute;, sinc&egrave;re et novateur qui respecte et d&eacute;veloppe ce patrimoine vivant. Avec notre nom synonyme d'h&ocirc;tellerie partout dans le monde, nous vous accueillons avec fiert&eacute; pour d&eacute;couvrir les possibilit&eacute;s de carri&egrave;re chez Marriott Hotels. En rejoignant Marriott Hotels, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International.
 
 Rejoignez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 trouver
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une &eacute;quipe internationale d'exception et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
 
 
 JW Marriott fait partie du portefeuille d'&eacute;tablissements de luxe de Marriott International et se compose de plus de 100 superbes &eacute;tablissements situ&eacute;s dans les villes portes d'acc&egrave;s &agrave; leur r&eacute;gion et dans les plus beaux sites de vill&eacute;giature partout dans le monde. Pour JW, nos collaborateurs et collaboratrices passent en premier. Parce que si vous vous sentez bien, notre client&egrave;le le sera aussi. Les collaborateurs et collaboratrices JW Marriott sont des personnes assur&eacute;es, innovantes, authentiques et intuitives qui poursuivent l'h&eacute;ritage laiss&eacute; par le fondateur de l'entreprise J. Willard Marriott, &agrave; qui l'enseigne doit son nom. Nos h&ocirc;tels offrent une exp&eacute;rience de travail unique, o&ugrave; vous ferez partie d'une communaut&eacute; et vivrez une v&eacute;ritable camaraderie avec un groupe de coll&egrave;gues vari&eacute;. JW offre des opportunit&eacute;s de formation, de d&eacute;veloppement et de reconnaissance et, plus important encore, un endroit o&ugrave; nourrir vos passions dans un environnement luxueux qui met l'accent sur un bien-&ecirc;tre holistique. Traiter notre client&egrave;le de fa&ccedil;on exceptionnelle, c'est d'abord prendre soin de nos collaborateurs et collaboratrices. C'est ce que nous appelons The JW Treatment&trade;. En rejoignant JW Marriott, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International.
 
 Rejoignez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 trouver
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une &eacute;quipe internationale d'exception et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
</div>

AsstMgr-Front Office

Crowne Plaza Hotel

<div>We&rsquo;re looking for an organized and customer-focused Reservation Supervisor to support the reservations team. As part of the IHG family, you&rsquo;ll oversee daily reservation activities, ensuring efficient booking processes and excellent guest service. You&rsquo;ll assist in managing booking trends and help maximize occupancy and revenue, while maintaining compliance with IHG brand standards.

Key Responsibilities

Supervise daily reservation operations, ensuring accuracy and timely processing of bookings.

Assist the Reservation Manager in monitoring booking trends and adjusting strategies.

Provide guidance and support to the reservations team.

Handle complex guest inquiries and resolve booking issues professionally.

Coordinate with Sales, Revenue Management, and Front Office teams.

Maintain knowledge of distribution channels and reservation systems.

Prepare reports on reservation activities as needed.

Ensure compliance with IHG brand standards and company policies.

Key Skills &amp; Experience

Experience in reservations or front office operations, preferably in hospitality.

Strong organizational and communication skills.

Ability to lead and support a team.

Proficiency in reservation systems and booking platforms.

Customer service oriented with problem-solving abilities.

Flexibility to work varied shifts, including weekends and holidays.

At IHG, we care about our people and guests. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Supervisor

Confidential Government

<div>
 
 
 Job brief
 
 
 
 We are looking for an ambitious and energetic
 
 Business Development Manager
 
 to help us expand our goals and achievements. Who will be the front of the organization and will have the dedication to create and apply an effective work strategy.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop a growth strategy focused both on financial gain and customer satisfaction
 </li>
 <li>
 Conduct research to identify new markets needs
 </li>
 <li>
 Promote the organization&rsquo;s products/services addressing or predicting clients&rsquo; objectives
 </li>
 <li>
 Provide trustworthy feedback for top management
 </li>
 <li>
 Build long-term relationships with internal and external customers
 </li>
 </ul>
 
 
 
 
 
 Requirements and skills
 
 
 <ul>
 <li>
 Proven working experience as a business development manager
 </li>
 <li>
 Experience in customer support is a plus
 </li>
 <li>
 Proficiency in MS Office and CRM software
 </li>
 <li>
 Market knowledge
 </li>
 <li>
 Communication and negotiation skills
 </li>
 <li>
 Ability to build rapport
 </li>
 <li>
 BSc/BA in business administration, or relevant field
 </li>
 </ul>
 
 
</div>

Business Development Manager

Kafaat Business Solutions شركة كفاءات حلول الأعمال

<div>
 
 A leading Real Estate Company in Riyadh is seeking an
 
 Office Manager
 
 to support the CEO Office. The selected candidate will be responsible for managing all secretarial and administrative services, ensuring smooth daily operations and maintaining the highest level of professionalism and confidentiality.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Act as the primary point of contact and coordination between the CEO and internal/external stakeholders.
 </li>
 <li>
 Handle day-to-day administrative matters, documents, and visitor interactions independently.
 </li>
 <li>
 Manage CEO&rsquo;s travel arrangements, meeting schedules, and incoming communications.
 </li>
 <li>
 Prepare information, reports, and data required for the CEO&rsquo;s internal and external meetings.
 </li>
 <li>
 Organize and coordinate meetings, including preparing minutes and ensuring follow-up on key actions.
 </li>
 <li>
 Maintain secure and effective filing and data management systems for the CEO office.
 </li>
 <li>
 Ensure office equipment, resources, and logistics are available and well-maintained.
 </li>
 <li>
 Ensure compliance with company policies, standards, and reporting requirements.
 </li>
 <li>
 Contribute to continuous improvement of office systems and practices.
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 
 3&ndash;5 years of experience
 
 in a similar Office Manager or Executive Assistant role.
 </li>
 <li>
 Advanced proficiency in
 
 Arabic &amp; English
 
 (spoken and written).
 </li>
 <li>
 Strong organizational, communication, and multitasking skills.
 </li>
 <li>
 High sense of urgency, professionalism, and confidentiality.
 </li>
 <li>
 Ability to adapt to a dynamic executive schedule and travel requirements.
 </li>
 </ul>
 
 
</div>

Office Manager

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