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assistant: office services

assistant manager i

Family Dollar

<div><div><div>We&rsquo;re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:</div><div><ul><li>
Assist with store functions and day-to-day store activities</li></ul></div><div><ul><li>
Help customers in a positive, approachable manner and address any questions or concerns they may have</li></ul></div><div><ul><li>
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained</li></ul></div><div><ul><li>
Perform opening and closing procedures as needed</li></ul></div><div><ul><li>
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities</li></ul></div><div><ul><li>
Maintain promotional effectiveness of store-front fixtures and displays</li></ul></div><div><ul><li>
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention</li></ul></div><div><ul><li>
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards</li></ul></div><div><ul><li>
Protect and secure all company assets, including store cash</li></ul></div><div><ul><li>
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures</li></ul></div><div><ul><li>
Help the Store Manager supervise, train, and develop Store Associates</li></ul></div><div><ul><li>
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li></ul></div><div><ul><li>
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li></ul></div><div><ul><li>
Other duties as assigned*</li></ul></div><div> 
Skills and Experience:</div><div><ul><li>
High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required</li></ul></div><div><ul><li>
Store management experience in retail, grocery, or drug store environment is preferred</li></ul></div></div><div><div><ul><li>
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting</li></ul></div><div><ul><li>
Strong communication, interpersonal, and written skills are required</li></ul></div><div><ul><li>
Ability to work in a high-energy, team environment is required</li></ul></div><div><ul><li>
Exceptional customer service, organizational, and communication skills are required</li></ul></div><div><ul><li>
Strong problem solving and decision-making skills are required</li></ul></div><div> 
Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:</div><div><ul><li>
Employee Assistance Program</li></ul></div><div><ul><li>
Retirement plans</li></ul></div><div><ul><li>
Educational Assistance</li></ul></div><div><ul><li>
And much more!</li></ul></div><div> 
We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.</div><div>
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.</div><div> 
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
9510 S. Vermont Avenue,Los Angeles,California 90044
32153
Family Dollar
From:
19.5
To:
20
We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.</div>

Assistant Manager I

University of California Los Angeles

<div><div><div><div><div>Under the supervision of the Department Manager, the HR/Finance Assistant will provide administrative support to the HR/Personnel Coordinator, including but not limited to UCPath, I9 Tracker, the Oath and Patton process, and will maintain the department personnel files. The HR/Finance Assistant will processes all Bruinbuy and Travel Express transactions, and provide administrative support to the Finance Coordinator, and the Student Services Advisor, assisting with emails and some administrative duties. They will assist with general office duties, inquiries; answers telephone calls and provides information and refers calls; they will maintain the general appearance of the Main Office. Takes and delivers messages; processes incoming/outgoing mail and packages when needed. Schedules appointments and maintains calendars; performs general administrative tasks, and runs errands. The appointee provides support with academic program and events planning. Gathers data for various projects; submits requests for equipment maintenance and repair; contacts vendors and interacts with other campus units on behalf of the Department; and assists with special assignments as needed. The HR/Finance Assistant is an integral member of the Department's administrative team whose support is essential to the successful administration of the Department of Geography.</div> 
 
Salary &amp; Compensation 
 
<ul><li>UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
</li></ul>Qualifications 
<ul><li>
Knowledge of general administrative and financial processes to support purchasing, travel, and reimbursements in line with university procedures. (Required)</li></ul>
<ul><li>Ability to use or learn systems such as BruinBuy, Travel Express, UCPath, and I-9 Tracker with attention to detail and accuracy. (Preferred)</li></ul>
<ul><li>Strong organizational skills to manage records, track requests, and keep office operations running smoothly. (Required)</li></ul>
<ul><li>Clear and professional communication skills, both written and verbal, to interact effectively with students, staff, faculty, and vendors. (Required)</li></ul>
<ul><li>Ability to handle confidential information with discretion and good judgment. (Required)</li></ul>
<ul><li>Comfort using Microsoft Office programs (Word, Excel, Outlook) and willingness to learn new tools as needed. (Required)</li></ul>
<ul><li>Ability to multitask, stay organized, and meet deadlines while managing frequent interruptions. (Required)</li></ul>
<ul><li>Positive, team-oriented attitude with the ability to work independently and support others when needed. (Required)</li></ul>
 
Education, Licenses, Certifications &amp; Personal Affiliations 
<ul><li>
High School Diploma Or equivalent experience (Required)
</li></ul> 
Special Conditions for Employment 
<ul><li>
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.</li></ul>
<ul><li>Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.</li></ul>
 
Schedule 
 
8:00 a.m. to 5:00 p.m
 
Union/Policy Covered 
 
CX-Clerical &amp; Allied Services
 
Complete Position Description 
 
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&amp;JDName=Blank%20Assistant%203%20(41017971)</div></div></div><div><div><div>
Apply</div></div></div></div>
 <div><div>Campus Requisition #:</div>
9933
<div>UC Payroll Title:</div>
BLANK AST 3
<div>Department:</div>
GEOGRAPHY
<div>Appointment Type:</div>
2 - Staff: Career
<div>Anticipated Hiring Pay Scale:</div>
$63,391.68 - $79,511.04 Annually
<ul><li>Full Salary Range:</li></ul>
USD $30.36/Hr. - USD $43.49/Hr.
<div>Onsite | Remote | Hybrid Type:</div>
Flexible-To Be Determined
<div>Department Location:</div>
315 Portola Plz Geography
<div>Full or Part Time:</div>
Full Time</div>

HR / Finance Assistant

Universal Community Health Center

<div>Description:

Job Title: Marketing &amp; Communications Coordinator
Department: Development and External Affairs
Reports to: Senior Manager of Development and Government Relations
FLSA Status: Non-exempt
Prepared by: Human Resources
Last Modified: 03/02/2026 
Summary
The Marketing &amp; Communications Coordinator is a creative, strategic team member who supports UCHC&rsquo;s communications and fundraising efforts. Reporting to the Senior Manager of Development and Government Relations, this role helps manage UCHC&rsquo;s online presence, creates donor-facing content, assists with fundraising campaigns, and develops compelling stories that highlight patient impact and organizational progress. This position is hybrid (3 days on-site, 2 days remote).
General Accountabilities<ul><li>
Draft, design, and distribute monthly e-newsletters and bi-monthly donor emails</li><li>
Create and schedule at least four social media posts per month aligned with fundraising and advocacy goals</li><li>
Assist in designing and executing seasonal donor campaigns (e.g., Giving Tuesday, year-end appeals, impact reports) and support other marketing activities as needed.</li><li>
Maintain a story bank by collecting and organizing patient and staff testimonials</li><li>
Monitor and update content across digital platforms including the website and social media</li><li>
Collaborate with the Senior Manager to develop and update the brand, ensuring consistent messaging across all public communications.</li><li>
Draft content for donor acknowledgments, invitations, and fundraising collateral</li><li>
Support the promotion and storytelling components of fundraising events, donor tours, and advocacy actions</li><li>
Collaborate with internal teams to collect data, stories, and visual content</li><li>
Highlight patient advocates and donor partners through newsletters, the website, and social channels</li><li>
Help develop and execute communications plans for campaigns and events</li><li>
Support the creation of video, photo, and testimonial-based content in coordination with vendors or internal staff</li><li>
Create reports to track engagement metrics across platforms and share insights with the Senior Manager as requested.</li><li>
Stay informed on nonprofit communications best practices</li></ul>
Requirements:

Job Qualifications<ul><li>
Bachelor&rsquo;s degree in communications, marketing, journalism, public health, or related field preferred.</li><li>
At least 1&ndash;2 years of experience in nonprofit communications, development, or digital marketing is preferred.</li></ul>
Skills<ul><li>
Excellent writing and editing skills</li><li>
Strong attention to detail and ability to meet deadlines</li><li>
Proficiency with Canva, email marketing platforms, and social media tools</li><li>
Familiarity with donor CRMs, Google Suite, and Microsoft Office</li><li>
Knowledge of social media platforms including Instagram, Facebook, LinkedIn, and YouTube</li><li>
Graphic design and basic video editing experience preferred</li><li>
Commitment to UCHC&rsquo;s mission and values</li></ul>
Skills: Language<ul><li>
Bilingual-English/Spanish</li></ul>
Physical Requirement<ul><li>
Physical effort which may include occasional light lifting to a 25 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. The ability to sit or stand for extended periods of time is required.</li><li>
Flexibility to work in multiple locations throughout the week.</li><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee may be required to travel to all UCHC facilities as needed.</li><li>
Occasionally required to sit and walk.</li><li>
Finger dexterity required.</li><li>
Hand coordination required.</li><li>
Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.</li></ul>
Work Environment<ul><li>
Exposure to adverse conditions.</li><li>
Exposure to extreme heat.</li><li>
Exposure to extreme cold.</li><li>
Exposure to wet and/or humid conditions.</li><li>
Exposure to moving mechanical parts.</li><li>
Exposure to high, precarious places.</li><li>
Exposure to fumes or airborne particles.</li><li>
Exposure to toxic or caustic chemicals.</li><li>
Exposure to outside weather conditions.</li><li>
Possible risk of electrical shock.</li><li>
Exposure to explosives.</li><li>
Possible risk of radiation and vibration.</li><li>
Protective clothing or equipment is required including: gloves, helmets, steel-toed boots, protective eyewear.</li><li>
The noise level in the work environment usually is high.</li></ul>
Acknowledgement:
I understand that I may be asked to perform job-related duties not listed in the description and that my duties may change at any time, according to the UCHC needs. Nothing in this position description is intended to create a contract of employment of any type. Employment is strictly on an at-will basis.</div>

Marketing and Communication Coordinator

MLK Community Healthcare

<div><div><div>Pay Rate Type</div>
Hourly</div>
<div><div>Salary Range (Depending on Experience)</div>
$21.00 - $28.33</div> 
<div><div>POSITION SUMMARY
Provides assistance to physicians with patient related procedures, patient history and is responsible for maintaining a smooth patient flow, and functions as liaison between the physicians, patients, and medical office staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Assists providers in performing office procedures and duties related to patient care as requested adhering to documentation standards based on Office Protocols.
</li><li>Consistently assesses the patient flow by identifying those areas or problems that are causing interruptions and resolves them or brings to the attention of Practice Manager
</li><li>Performs basic Medical Assistant functions based on assigned office such as Injections, Immunization, Pulmonary function testing, Snellen, Hearing exams and Electrocardiograms.
</li><li>Acquires thorough patient histories and documents preventative care, assists with medication reconciliation and transcribes family history and any forms based on office protocol.
</li><li>Reviews each patient orders for completeness and cancels any order not done prior to patient check out. Consistently rectifies inaccuracies and calls them to the Practice Manager attention.
</li><li>Reviews each referral and laboratory requisition for correct patient, accurate tests and diagnosis and the correct laboratory.
</li><li>Obtains waivers and consents and documents thoroughly what procedures were performed and instruction given to patient using electronic medical record or following guidelines in Office Protocol.
</li><li>Appropriately prepares examination rooms immediately after patient&rsquo;s visits. Maintains rooms stocked with supplies and are disinfected on daily based on Office Protocol.
</li><li>Assures the patient is checked out and has been provided the Patient Summary Plan. Reviews the Patient Summary Plan to assure the patient clearly understands all instructions based on direction from providers.
</li><li>Exhibits tact, courtesy, respect, cooperation and support in every aspect of their job when with patients, staff and providers always adhering to
</li><li>Perform duties with speed and accuracy while observing the guidelines set forth by OSHA, HIPPA, DHS, CLIA, EPA and specific contracts.
</li><li>Other duties assigned that are reasonably associated with the essential functions of the job as requested by Practice Manager.</li></ul> 
<div></div>
</div></div><div><div>POSITION REQUIREMENTS
A. Education<ul><li>
High School diploma or equivalent required. Candidates with at least five (5) years of experience will be considered in lieu of diploma.
</li><li>Medical Assistant Diploma/Certificate from accredited school
</li><li>Certified Medical Assistant (CMA) Certification preferred
</li><li>BLS certified and knowledge of emergency procedures
</li><li>Maintaining certification by completing CME&rsquo;s and keeping certifications up to date.
</li></ul>B. Qualifications/Experience
<ul><li>Minimum of one (1) year experience in a medical practice environment.
</li></ul>C. Special Skills/Knowledge
<ul><li>Knowledge of medical technology, procedural terminology and diagnostic codes.
</li><li>Ability to maintain a professional and patient care oriented attitude.</li></ul></div></div></div>
 <div><div><div>Know someone at MLK Community Healthcare? 
 
 
</div><div></div> 
<div><div>Equal Rights Employer 
 
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment. 
 
 
MLK Community Healthcare 
1680 E 120th Street 
Los Angeles, CA 90059 
Tel: 424-338-8000 
Email: info@mlkch.org 
www.mlkch.org</div></div></div></div>

Medical Assistant (Full Time) - MOB Clinic

Transwestern

<div>Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions.
Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager&rsquo;s obligations under the property&rsquo;s management agreement. The Assistant Property Manager will support the property manager with the budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting and administration. 
It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results. 
ESSENTIAL JOB FUNCTIONS<ul><li>
Assist with the activities associated with a property or group of properties.</li><li>
Assist with all lease administration duties.</li><li>
Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.</li><li>
Perform regular property inspections and complete inspection report. Recommends alterations, maintenance and reconditioning as necessary.</li><li>
Assist Property Manager with the development and controlling of operating and capital budget.</li><li>
Assist Property Manager in preparation of monthly reports for owners.
</li><li>Work with the Property Manager to coordinate tenant improvement and capital projects.</li><li>
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.</li><li>
Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.</li><li>
Initiate and execute day-to-day operational procedures.</li><li>
Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.</li><li>
Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).</li><li>
Track and maintain Energy Star benchmarking data so information is current and accurate.</li><li>
Conduct tenant training meetings to improve building efficiencies.
</li><li>Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.</li><li>
Resolve problems to the mutual benefit of the tenant and the owner.</li><li>
Implement and monitor tenant needs assessments.</li><li>
Administer all leases to assure compliance with provisions/agreement.</li><li>
Determine and execute on timely basis escalations, reconciliations, and rent collections.</li><li>
Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.</li><li>
Show space to prospective tenants (requires real estate license where required by state).</li><li>
Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
</li><li>Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).</li><li>
Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.</li><li>
Maintain compliance with all TW personnel policies and procedures.</li><li>
Miscellaneous duties or projects as assigned by the property manager.</li></ul> 
POSITION REQUIREMENTS<ul><li>
A bachelor&rsquo;s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.</li><li>
RPA designation in progress preferred.</li><li>
Possess Real Estate License where required by state law.</li><li>
A minimum 3 years of property management experience, preferably in commercial /Class A Office management.</li><li>
Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.</li><li>
Angus and accounting software such as MRI, Yard or CTI preferred proficiencies.
</li><li>Ability to keep information strictly confidential.</li><li>
Strong desire to succeed in an entrepreneurial environment.</li><li>
Must be able to handle multiple projects, changing priorities and a continually heavy workload.</li><li>
Exceptional oral and written communication skills.</li><li>
Strong customer service orientation.</li></ul>
Salary range: $65,000 to $80,000 annually. 
WORK SHIFT:
First Shift (United States of America) 
LOCATION:
Los Angeles, CA
This is a dynamic, on-site role that places you at the heart of the action. As a result, an essential function of this position is working on-site. Remote or hybrid options are not available. Being on property allows you to build strong relationships with clients and tenants, respond in real time, and make a visible impact every day.
ABOUT US
Transwestern&rsquo;s Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion &ndash; not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone.
Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.
Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.</div>

Assistant Property Manager

Fulton Management

<div>
 
 
 Receptionist / Front Office Assistant
 
 
 
 Fulton Management
 
 
 Los Angeles, CA (On-site)
 
 
 
 
 
 Fulton Management is a well-established entertainment business management firm serving high-net-worth individuals in the television and film industry, with additional clients in digital media and content creation. Our foundation is rooted in traditional entertainment business management, public accounting discipline, and long-term client relationships.
 
 
 
 
 
 We are seeking an energetic, detail-oriented
 
 Receptionist / Front Office Assistant
 
 to join our team and serve as the first point of contact for clients and visitors while providing essential administrative support to the firm.
 
 
 
 
 
 
 About the Role
 
 
 
 The
 
 Receptionist / Front Office Assistant
 
 plays a key role in maintaining the professionalism and efficiency of the firm&rsquo;s daily operations. As the first impression for clients, executives, and guests, this individual must possess excellent communication skills, strong organizational abilities, and a polished, professional demeanor. This position requires the ability to multitask in a fast-paced environment, manage time effectively, and work both independently and collaboratively with the team. Our firm operates in a paperless environment and utilizes state-of-the-art technology.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Answer and direct incoming phone calls
 </li>
 <li>
 Greet and assist clients and visitors
 </li>
 <li>
 Prepare, sort, and track incoming and outgoing mail
 </li>
 <li>
 Run occasional errands, including bank deposits (reliable transportation required)
 </li>
 <li>
 Provide administrative support under the guidance of the Office Manager
 </li>
 <li>
 Assist staff with various clerical and administrative tasks as needed
 </li>
 <li>
 Maintain organization of front office and common areas
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Previous front desk or administrative experience preferred
 </li>
 <li>
 Professional, friendly, and confident demeanor
 </li>
 <li>
 Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
 </li>
 <li>
 Strong multitasking skills with the ability to perform under pressure
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Quick learner with a positive, team-oriented attitude
 </li>
 </ul>
 
 
 
 
 This is a full-time, on-site position, Monday through Friday, 9:00 a.m. &ndash; 6:00 p.m.
 
 
 
 
 
 Medical, dental, vision, 401(k), PTO, and holidays
 
 
 
</div>

Receptionist/Front Office Assistant

Ashley Furniture Industries

<div>Global Tech Services - Tech III 
 
Department: Global Tech Services (GTS) 
Location: Covington LA
 
Reports To: GTS Manager / GTS Senior Manager 
Employment Type: Full-Time 
 
About Ashley Furniture 
 
Ashley Furniture is a leading global furniture manufacturer and retailer committed to delivering quality home furnishings and exceptional value to our customers. As we continue to grow and evolve, we're investing in enterprise technology initiatives that support our manufacturing, distribution, retail, and back-office operations worldwide. 
 
Job Summary 
 
The Global Tech Services - Tech III independently manages and supports all systems that enable Manufacturing, Distribution, Supply Chain, Retail, Back Office, and other business units to operate effectively, while supporting and advising junior team members. 
 
This role provides advanced troubleshooting of Microsoft Windows, Apple, and Linux workstations and laptops, iOS and Android mobile devices, barcode scanners and printers, wired and wireless networks, and other operational hardware and software. In addition to these technical skill sets, this role has a technical understanding of Networking, Wireless Systems, UPS, Data Center operations, and IoT. 
 
Key Responsibilities 
 
IT Support &amp; Troubleshooting 
<ul><li>Work within IT ticketing system to address and track IT hardware and software issues</li>
<li>Troubleshoot user technical issues with desktops, laptops, and tablets across various teams and environments</li>
<li>Provide advanced troubleshooting for Microsoft Windows, Apple, and Linux platforms</li>
<li>Support iOS and Android mobile devices</li>
<li>Troubleshoot barcode scanners and operational hardware</li>
<li>Install, troubleshoot, and repair laser, thermal, check, and badge printers</li>
<li>Install, configure, and troubleshoot public and proprietary software</li>
<li>Image and support Apple-related hardware and software</li> 
</ul> 
 
Infrastructure &amp; Networking 
<ul><li>Run, terminate, test, and troubleshoot ethernet, fiber optic, and coaxial cabling</li>
<li>Utilize ladders and lifts to reach network cabling and equipment for installs and troubleshooting</li>
<li>Support networking, wireless systems, UPS, data center operations, and IoT devices</li> 
</ul> 
 
Device &amp; Asset Management 
<ul><li>Image desktops, laptops, and tablets</li>
<li>Monitor and track IT assets, inventory, and warranty periods of machines</li>
<li>Manage lifecycle of IT equipment and hardware</li> 
</ul> 
 
Vendor &amp; Escalation Management 
<ul><li>Act as liaison for vendors working on IT systems, providing direction and assistance as needed</li>
<li>Follow escalation procedures to ensure advanced tickets are addressed efficiently</li>
<li>Receive tickets from GTS I/GTS II technicians and address or escalate further</li> 
</ul> 
 
Project Leadership &amp; Documentation 
<ul><li>Take point on projects as directed by GTS Manager/GTS Senior Manager</li>
<li>Create reports that add value to the team within ticket system</li>
<li>Create knowledge base (KB) articles that provide direction as new issues are resolved</li>
<li>Demonstrate ITIL standards and practices</li> 
</ul> 
 
Team Development &amp; Collaboration 
<ul><li>Mentor GTS I/GTS II technicians to encourage growth personally and professionally</li>
<li>Support and advise junior team members on technical issues and best practices</li>
<li>Cordially and professionally interact with customers, vendors, superiors, peers, and others</li> 
</ul> 
 
Core Values 
<ul><li>Demonstrate the Company's Core and Growth Values in the performance of all job functions</li> 
</ul> 
 
Qualifications 
 
Education 
<ul><li>Associate degree in Computer Science, Information Technology, or related field preferred</li>
<li>Equivalent combination of education and technical certifications may be considered</li> 
</ul> 
 
Experience 
<ul><li>5+ years of experience in IT support, desktop support, or technical troubleshooting</li>
<li>Experience supporting manufacturing, distribution, or retail environments preferred</li>
<li>Demonstrated experience mentoring or training junior technical staff</li> 
</ul> 
 
Required Technical Skills 
 
Operating Systems: 
<ul><li>Advanced troubleshooting: Microsoft Windows, Apple macOS, Linux</li>
<li>Mobile platforms: iOS, Android</li>
</ul> 
Hardware Support: 
<ul><li>Desktop, laptop, and tablet imaging and troubleshooting</li>
<li>Barcode scanners and operational hardware</li>
<li>Printer systems: Laser, thermal, check, badge printers</li>
<li>Network equipment installation and troubleshooting</li>
</ul> 
Networking &amp; Infrastructure: 
<ul><li>Ethernet, fiber optic, and coaxial cabling (run, terminate, test, troubleshoot)</li>
<li>Wired and wireless network troubleshooting</li>
<li>UPS systems</li>
<li>Data center operations</li>
<li>IoT device support</li>
</ul> 
Systems &amp; Tools: 
<ul><li>IT ticketing systems</li>
<li>ITIL standards and practices</li>
<li>Asset and inventory management systems</li>
<li>Knowledge base and documentation tools</li> 
</ul> 
 
Certifications Preferred 
<ul><li>CompTIA A+</li>
<li>CompTIA Network+</li>
<li>ITIL Foundation</li>
<li>Microsoft 365 Certified: Endpoint Administrator Associate</li>
<li>Apple Certified Support Professional (ACSP)</li> 
</ul> 
 
Skills &amp; Competencies 
<ul><li>Strong problem-solving and analytical skills</li>
<li>Excellent communication and customer service abilities</li>
<li>Ability to mentor and develop junior team members</li>
<li>Project management and organizational skills</li>
<li>Ability to work independently and prioritize multiple tasks</li>
<li>Physical ability to utilize ladders and lifts for equipment access</li>
<li>Professional and cordial interaction with all stakeholders</li> 
</ul> 
 
Core Competencies Aligned to Ashley Values 
 
Successful team members at Ashley consistently demonstrate: 
<ul><li>Integrity &amp; Transparency - Forthright, honest communication and ethical decision-making</li>
<li>Execution Discipline - Relentless follow-through and attention to detail</li>
<li>Hands-On Ownership - Willingness to &quot;get dirty,&quot; inspect work, and solve real problems</li>
<li>Leadership at Every Level - Ability to lead initiatives and influence outcomes regardless of title</li>
<li>Customer &amp; Business Mindset - Focus on delivering what is promised and driving measurable impact</li>
<li>Boundaryless Collaboration - Works for the greater good of the enterprise, not functional silos</li>
<li>Continuous Improvement - Learns the business deeply and improves how work gets done</li> 
</ul> 
 
Physical Requirements 
<ul><li>Ability to lift and move equipment up to 50 pounds</li>
<li>Ability to utilize ladders and lifts to reach network cabling and equipment</li>
<li>Ability to work in various environments including offices, manufacturing floors, warehouses, and data centers</li>
<li>Occasional travel to other Ashley locations as needed</li> 
</ul> 
 
What We Offer 
<ul><li>Competitive compensation package</li>
<li>Comprehensive benefits including health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Professional development and certification opportunities</li>
<li>Collaborative and innovative work environment</li>
<li>Opportunity to support technology operations at a leading global brand</li> 
</ul> 
 
Equal Employment Opportunity Statement 
 
Ashley Furniture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Global Services Tech III

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