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assistant manager - service delivery & management Jobs in Mumbai

assistant manager - service delivery & management

assistant manager sales

Larsen & Toubro

<div>
 
 Key purpose of the job:
 
 . The position is responsible for efficiently and effectively managing partners and ensuring increase in the walk-ins numbers, order booking and increase in sales revenue targets, unit sales and collections (within given budget and timelines) for the assigned project/s.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Sales Value (Rs. Cr) and Volume achievement (Units) as per target. (Sales = Net Order Book)
 </li>
 <li>
 Achieving Targeted Speed of Sales (Units Booked per month) from the assigned channels, contribution Margin to the site targets and achievement of planned targets
 </li>
 <li>
 Increase in efficiency levels of the closing / walk in at the respective sites, tracking and monitoring of the same
 </li>
 <li>
 To create and develop various new channels for increasing width and depth of channel distribution pipeline
 </li>
 <li>
 To ensure constant tracking and response to competitor activity, specifically for the operating micro-market and
 </li>
 <li>
 provide timely feedback as per market dynamics
 </li>
 <li>
 Successfully liaison with various stakeholders and functions to improve individual site level channel activities and customer experience
 </li>
 <li>
 Development and implementation of site plans and initiate BTL activities as required
 
 
 </li>
 </ul>
 
 Strategic
 
 
 
 <ul>
 <li>
 Focus heavily on channel development and create strong channel partnerships within the region.
 </li>
 <li>
 To act as the critical link between various channels &amp; closure managers, to develop robust customer walk-in.
 </li>
 <li>
 To evaluate and optimize the effectiveness of channel sales at each site by intelligent identification, development and allocation of channels
 </li>
 <li>
 Maintains accurate records for activities conducted and meetings done
 </li>
 <li>
 To recommend &amp; execute strategies to ensure uninterrupted walk-ins comprising of the right target group of customers for the specific project site/s assigned, from various channels
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 Managing all Channel related trackers and review mechanism 
 </li>
 <li>
 Developing direct as well as non-traditional channels
 
 
 </li>
 </ul>
 
 Developmental
 
 
 
 <ul>
 <li>
 Prepare and execute action plans for each allocated project for a weekly, monthly and quarterly basis in coordination with the Marketing team so that effective walk-ins and closures for the site is achieved
 </li>
 <li>
 Knowledge Management
 </li>
 <li>
 To design development and outreach activity for channels
 </li>
 <li>
 Identify knowledge gaps, map &amp; set trainings
 
 
 </li>
 </ul>
 
 Internal &amp; External Interactions
 
 
 
 Internal: Sales, Marketing, Engineering, Finance
 
 
 External: Corporates, HNI Clients, Brokers, Property Consultants, Customers, Service partners
 
 
 
 Eligibility, Education &amp; Experience Requirement
 
 
 
 <ul>
 <li>
 Graduate/ Post -Graduation in Marketing &amp; Sales with 8-10 years of Real Estate industry exposure
 </li>
 <li>
 Continuously demonstrated ability to achieve sales target through a network of Channel Partners.
 </li>
 <li>
 Continuously demonstrated ability to empanel performing channel partners
 </li>
 <li>
 Excellent Communication skills and a proactive attitude
 </li>
 </ul>
</div>

Assistant Manager - Sales

adidas

<div>
 
 Location &ndash; Mumbai, India
 
 
 Position- Assistant manager (P-1) &ndash; Distribution sales.
 
 
 Territory- west and south India.
 
 
 
 
 
 
 Purpose/Mission
 
 
 
 This role will be responsible for driving assigned Accounts&rsquo; Topline, Market share, relationship with Field Account Partners &amp; their stakeholders, to ensure a healthy &amp; profitable business. This role will also involve driving brand leadership &amp; other field accounts business priorities. Further, the Field Account Manager will also be accountable for driving Targeted Seasonal Sell in (OTBs) for his/her accounts, Aggressive space acquisition across targeted accounts, Targeted sell out &amp; improving quality of business basis the key initiatives planned under the adidas brand priorities.
 
 
 
 
 
 
 Description
 
 
 
 &bull; Responsible for achieving assigned sales plan (Sell In) on a periodic basis (Monthly, Quarterly &amp; Annually), by bringing in new business &amp; managing existing business.
 
 
 &bull; Partner relationship &amp; account management excellence while contributing to the development of the sales strategy at a partner / account level to maximize revenues.
 
 
 &bull; Ensuring achievement of seasonal pre-order targets at a partner/account level
 
 
 &bull; Plan &amp; execute channel partner growth by onboarding new businesses, unlocking new business opportunities in the market, and growing adidas share of business with existing partners.
 
 
 &bull; Ensure strong forecasting of primary &amp; secondary performance, collate market insights and trends.
 
 
 &bull; Ensure timely execution of order tracking, order input, retail release and launch information, order confirmation, cancellations, and delivery information.
 
 
 &bull; Develop and execute strategies with internal stakeholders to deliver seasonal priorities.
 
 
 &bull; Periodically review Partner teams on business performance KPIs
 
 
 &bull; Own &amp; execute the RTV process from partners. Ensure its timely execution &amp; reporting.
 
 
 &bull; Develop seasonal assortments, forecasts, and scenario plans for assigned FA partners using category, account, brand, and marketplace knowledge.
 
 
 &bull; Increase sell-in &amp; sell-out by developing + delivering targeted, persuasive presentations.
 
 
 &bull; Ensure adherence to A/c strategies, formalization by Strategic A/c Plans with sign-off from line manager.
 
 
 &bull; To report on partner A/Cs, competitors, market initiatives along with sell-throughs, and propose/execute actions.
 
 
 &bull; To provide sales plan and forecasts on Sell-in &amp; secondary performances
 
 
 
 Experience:
 
 
 
 &bull; Experience of 8-10 years with strong exposure to distribution sales and operations.
 
 
 &bull; Industry: footwear, apparel/fashion, FMCG.
 
 
 &bull; Exposure: Sports, Distribution mgmt., MBO Sales.
 
 
 
 
 
 &bull; Skills : good knowledge of outlook-basics, word, excel and power point.
 
 
 
 
 
 
 Educational Background
 
 
 
 &bull; MBA in business / marketing from a reputed B-School.
 
</div>

Assistant Manager Field Accounts

Unilever

<div>
 
 Title-
 
 Assistant Manager - Supply Planning
 
 
 
 Function-
 
 Supply Chain
 
 
 
 Location-
 
 Mumbai HO
 
 
 
 Req ID-
 
 R-1164484
 
 
 
 Key Responsibility
 
 
 
 The role of a Asst Supply Planning Manager is to optimize inventory, service and cost while dealing with volatility. Lead must be the supply chain face for the relevant category and collaborate with customer marketing, planning, and sales teams continuously. He/ She will be leading the team of central supply and network planners and branch customer service team to bring in efficiencies and manage disruptions. Lead must work with planning excellence, demand planning and distribution planning to implement new technologies in planning and customer service. He/she should lead supply chain strategy to build an agile, efficient, collaborative, and aligned end to end network. Provide leadership and inspiration to drive cost savings projects. He/ She will have to collaborate with all branches and be the supply chain point of contact for the category and other supply chain teams.
 
 
 Here is how your day at Unilever would look like:
 
 
 <ul>
 <li>
 Create production plans basis forward demand
 </li>
 <li>
 Collaborate with category on going plan for the category
 </li>
 <li>
 Collaborate with the Sales and Central Planning team to prepare SC actions as relevant
 </li>
 <li>
 Review production plans to meet demand at optimum service and inventory levels at every depot
 </li>
 <li>
 Planning for event prebuild and full execution
 </li>
 <li>
 Lead all activation networks to drive efficiency and agile Supply Chain
 </li>
 <li>
 Do collab and coordination with factory teams to ensure best availability with cost
 </li>
 <li>
 Collaborate with Manufacturing , Procurement and Logistics teams to ensure service level
 </li>
 <li>
 Leverage digital and AI based planning tools and develop future models to improve efficiencies
 </li>
 <li>
 Drive projects
 
 
 </li>
 </ul>
 
 Key KPIs
 
 
 
 <ul>
 <li>
 Service-CCFOT, MSTN and Day 0 CCF
 </li>
 <li>
 Inventory- RDOH, Glide path, DBNR
 </li>
 <li>
 Others- CPT, Km travelled, Business waste
 </li>
 <li>
 System Implementation- Digital planning skills
 
 
 </li>
 </ul>
 
 Key Stakeholders
 
 
 
 <ul>
 <li>
 Category Teams- Marketing, Customer Marketing
 </li>
 <li>
 Factory teams
 </li>
 <li>
 Customer Development- -CCMs, ASMs
 </li>
 <li>
 Planning- Central Demand and Distribution Planning teams, Planning Excellence,
 </li>
 <li>
 Delivery- Branch Fulfilment teams and Central Logistics
 </li>
 <li>
 Category &amp; SC Finance
 </li>
 <li>
 Procurement and R&amp;D.
 
 
 </li>
 </ul>
 
 Experience Requirement
 
 
 
 <ul>
 <li>
 Min 2 yrs of experience in Supply Planning/ Demand Planning /Customer Service/ Supply chain other verticals
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Graduate in Engineering / Finance /MBA in Supply Chain Management
 
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent - please verify before proceeding
</div>

Assistant Manager - Supply Planning

Sika

<div>
 
 
 Company Description
 
 
 
 
 Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika&rsquo;s around 33,000 employees generated annual sales of CHF 11.76 billion.
 
 
 
 
 Job Description
 
 
 
 
 
 Title : Sr. Chemist / Assistant Manager- R&amp;D (Concrete)
 
 
 Department: R&amp;D
 
 
 
 
 
 Location: Navi Mumbai
 
 
 
 
 
 
 Reporting Manager: Sr Manager R&amp;D Concrete
 
 
 
 
 
 
 
 Overview
 
 
 
 
 
 The R&amp;D Chemist is responsible for the development, modification, maintenance of concrete products manufactured by the company. The tasks &amp; responsibility includes:
 
 
 
 
 
 Duties And Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Research and New develop product as per product idea developed product management.
 </li>
 <li>
 Identify and implement the cost optimization through alternative / substitute raw materials and strategic source development in close collaboration with the purchasing department. Cost optimization by reformulation
 </li>
 <li>
 Provide technical support to check stability of newly developed product. Resolve product stability related issues.
 </li>
 <li>
 Set up QC specifications of newly developed products &amp; co-ordinate with production team for proper manufacturing &amp; application at site.
 </li>
 <li>
 Visit plants / sites for any product testing or urgent site issue arises.
 </li>
 <li>
 Update and maintain calibration data for all laboratory equipment as per laboratory calibration plan and all ISO related activities.
 </li>
 <li>
 Specifying product formulations.
 </li>
 <li>
 Specifying production procedures in coordination with production department
 </li>
 <li>
 Taking part in new/alternate vendor development for the enhancement of product quality and cost reduction
 </li>
 <li>
 Troubleshooting &ndash; support the technical, QC and operations team as and when required.
 </li>
 <li>
 Ensuring the ecology &amp; safety of selected raw materials, intermediates &amp; final products.
 </li>
 <li>
 Be proactive in identifying safety hazards and implement corrective actions. Responsible EHS activity &amp; to handle EHS audit requirements.
 </li>
 <li>
 Train and guide concrete laboratory technicians on all test procedures in accordance to acceptable and established test methods.
 </li>
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 Keep appropriate records and necessary reports. Prioritize the workload of team members on a weekly basis. Train and coach direct reports to improve their working efficiency, quality of data.
 </li>
 <li>
 Review work records to determine department productivity, quality of output and cost of service. Develop methods to continually improve results.
 </li>
 <li>
 Be responsible for rectifying equipment when they are not in operation. Be responsible for the set-up, calibration, proper use and maintenance of all lab equipment to ensure their quality.
 </li>
 <li>
 Ensure optimum lab space utilization and proper housekeeping always.
 </li>
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 Maintaining secrecy, safeguarding confidential information &amp; complying with Sika policies.
 </li>
 <li>
 Support to internal online processes- PCP, NUAGE &amp; SAP etc.
 </li>
 <li>
 Set up good teamwork&mdash;well coordination with R&amp;D team and support functions.
 
 
 </li>
 </ul>
 
 
 
 Qualifications
 
 :
 
 
 
 
 <ul>
 <li>
 BSc degree in Chemistry/ B.E in Chemical engineering or Material Science.
 
 
 </li>
 </ul>
 
 
 
 Experience:
 
 
 
 
 
 Minimum of 5 years of experience in product development in Chemical Manufacturing Company for Concrete Admixture products. Candidate must have good knowledge of cement chemistry, formulation and application knowledge of various Admixture products.
 
 
 Candidate must be familiar with the relevant IS, EN and ASTM testing methods and standards for raw materials and finished product. Proficient use of SAP.
 
 
 Strong communication and inter-personal skills. Highly organized with a strong focus on detail and accuracy.
 
 
 
 
 Competencies
 
 
 
 
 Functional
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Knowledge of Product Development Cycle
 </li>
 <li>
 Conceptual thinking &amp; value creation
 </li>
 <li>
 Passion for innovation
 </li>
 <li>
 Product introduction with cost control
 
 </li>
 </ul>
 </ul>
 Behavioral
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Self-starter
 </li>
 <li>
 Technical leader in their discipline
 </li>
 <li>
 Team worker
 </li>
 <li>
 Positive and maintains good work environment
 
 </li>
 </ul>
 </ul>
 
 
 Qualifications
 
 
 
 
 Minimum of 5 years of experience in product development in Chemical Manufacturing Company for Concrete Admixture products. Candidate must have good knowledge of cement chemistry, formulation and application knowledge of various Admixture products.
</div>

Assistant | Deputy Manager - R&D Concrete

Apparel Group India Pvt. Ltd.

<div>
 
 As a Store Manager, you will be responsible for delivering an exceptional customer experience, driving store performance, leading a passionate team, and upholding the brand ethos. You will act as a brand ambassador, ensuring the store operates efficiently and exceeds targets in sales, service, and standards.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Customer Experience
 
 </li>
 <li>
 Ensure a warm, engaging, and educational environment for every customer.
 </li>
 <li>
 Resolve customer issues with professionalism and empathy.
 </li>
 <li>
 Drive personalized consultation and product recommendations.
 </li>
 <li>
 
 Team Leadership
 
 </li>
 <li>
 Recruit, train, and coach store staff to align with brand values and goals.
 </li>
 <li>
 Motivate and inspire the team to achieve and exceed sales targets.
 </li>
 <li>
 Conduct regular performance evaluations and feedback sessions.
 </li>
 <li>
 
 Sales &amp; Operations
 
 </li>
 <li>
 Achieve monthly and quarterly sales and profitability goals.
 </li>
 <li>
 Monitor KPIs, conversion rates, and average transaction values.
 </li>
 <li>
 Oversee inventory management, stock replenishment, and loss prevention.
 </li>
 <li>
 
 Brand &amp; Visual Merchandising
 
 </li>
 <li>
 Maintain impeccable visual merchandising standards aligned with brand guidelines.
 </li>
 <li>
 Organize in-store events and promotional activities to build customer engagement.
 </li>
 <li>
 Ensure store hygiene, product presentation, and ambiance reflect a premium experience.
 </li>
 <li>
 
 Reporting &amp; Compliance
 
 </li>
 <li>
 Prepare daily, weekly, and monthly sales and operations reports.
 </li>
 <li>
 Ensure compliance with all company policies, procedures, and legal regulations.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 5+ years of retail experience, with at least 2 years in a supervisory or store manager role.
 </li>
 <li>
 Background in premium or luxury retail (beauty, wellness, lifestyle preferred).
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 A genuine passion for personal care, wellness, and customer service.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 </li>
 </ul>
</div>

Store Manager

Pidilite Industries Limited

<div>
 
 🌟
 
 We're Hiring!
 
 🌟
 
 
 
 Assistant Manager &ndash; HR &amp; Administration (Plant)
 
 
 
 📍
 
 Location:
 
 Taloja
 
 
 📊
 
 Reporting To:
 
 Unit Head
 
 
 
 
 
 Are you passionate about driving people-centric processes while ensuring compliance and operational excellence? Join us at our Taloja plant and be a key player in shaping a safe, efficient, and engaging workplace!
 
 
 
 
 
 🔍
 
 What You&rsquo;ll Be Doing
 
 
 
 🛡️
 
 Compliance &amp; Safety Champion
 
 
 <ul>
 <li>
 Ensure all statutory filings and registers are up-to-date and audit-ready.
 </li>
 <li>
 Build strong relationships with government bodies like ESIC, PF, DISH, and Labor Officers.
 </li>
 <li>
 Partner with EHS to conduct safety drills and enhance emergency preparedness.
 </li>
 </ul>
 
 
 
 
 🏭
 
 Operational Excellence
 
 
 <ul>
 <li>
 Lead 5S and Behavior-Based Safety (BBS) initiatives to foster a culture of safety and efficiency.
 </li>
 <li>
 Manage plant administration including transport, canteen, and travel logistics.
 </li>
 <li>
 Oversee housekeeping and ensure a clean, organized plant environment.
 </li>
 <li>
 Supervise Occupational Health Center (OHC) activities and coordinate health awareness programs.
 </li>
 </ul>
 
 
 
 
 👥
 
 People First
 
 
 <ul>
 <li>
 Drive end-to-end recruitment for non-field roles up to Grade 100.
 </li>
 <li>
 Champion employee engagement through Open Houses, events, and feedback sessions.
 </li>
 <li>
 Manage smooth employee exits and share insights with Corporate HR.
 </li>
 <li>
 Be the voice of employees&mdash;listen, act, and escalate concerns to leadership.
 </li>
 </ul>
 
 
 
 
 🤝
 
 Who You&rsquo;ll Work With
 
 
 <ul>
 <li>
 
 Internal:
 
 Unit Head, HRBP, and cross-functional teams
 </li>
 <li>
 
 External:
 
 Government authorities (ESIC, PF, DISH, Labor Office, etc.)
 </li>
 </ul>
 
 
 
 
 🎓
 
 What You Bring
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in HR &amp; Administration, preferably in a manufacturing setup.
 </li>
 <li>
 Proven track record in factory compliance and HRBP roles.
 </li>
 <li>
 Experience managing 100+ employees.
 </li>
 <li>
 Graduate degree (mandatory); MBA in HR (preferred)
 </li>
 </ul>
 
 
 
 
 💡
 
 Skills That Set You Apart
 
 
 <ul>
 <li>
 Excellent interpersonal and stakeholder management skills
 </li>
 <li>
 Strong compliance and audit readiness
 </li>
 <li>
 Collaborative team player with sound decision-making abilities
 </li>
 </ul>
 
 
 
 
 🚀
 
 Ready to Make an Impact?
 
 
 
 If you're looking to grow your career in a dynamic plant environment where people and processes matter, we&rsquo;d love to hear from you!
 
</div>

HR & Administration (Plant)

BDO in India

<div>
 
 Location: Mumbai - Dadar (Monday to Friday)
 
 
 Experience: 4 to 10 years of PQE
 
 
 Designation: Assistant Manager - Service Contracts
 
 
 Qualifications: LLB is mandatory; CS, LLM is preferred.
 
 
 
 
 
 About BDO India:
 
 
 BDO India LLP is a member firm of BDO International, one of the largest global networks of professional services firms with presence in over 166 countries. BDO India provides strategic, operational, accounting, tax, regulatory, and digital advisory services to both domestic and international clients. With over 10,000+ professionals across 14 cities, we are in a phase of accelerated growth and business expansion.
 
 
 
 
 
 Role Summary:
 
 
 We are seeking a legal professional with strong experience in drafting, reviewing, and negotiating a broad range of commercial and service contracts, working closely with internal stakeholders and clients.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Draft, review, and negotiate a wide variety of contracts including Client Service Engagement Letters, Master Service Agreements, Service Provider Agreements, Consultancy Contracts, Joint Business Agreements, Joint Venture Agreements, Investment Banking Contracts, Non-Disclosure Agreements, Vendor Agreements, Sub-Contracts, Loan Staffing Contracts, and Referral Agreements.
 </li>
 <li>
 Draft contracts from scratch and create/maintain standard templates.
 </li>
 <li>
 Negotiate contracts directly with clients.
 </li>
 <li>
 Manage internal stakeholder requirements related to the above contracts.
 </li>
 <li>
 Provide training to junior resources and collaborate with them on contract matters.
 </li>
 <li>
 Conduct research on relevant matters concerning the applicable laws.
 </li>
 <li>
 Handle other matters necessary to support the above scope.
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Requirements:
 
 <ul>
 <li>
 4&ndash;10 years PQE with an LLB degree (CS, LLM, and specialized contract law experience/courses preferred).
 </li>
 <li>
 Strong experience in contract drafting, negotiation, and lifecycle management.
 </li>
 <li>
 Ability to independently draft contracts from scratch and maintain templates.
 </li>
 <li>
 Proficiency in handling client negotiations and internal stakeholder management.
 </li>
 <li>
 High analytical thinking and detail orientation.
 </li>
 <li>
 Excellent English proficiency (verbal and written).
 </li>
 <li>
 Strong organizational skills and familiarity with Word, Excel, and PowerPoint.
 </li>
 <li>
 Strategic thinking and ability to mentor junior team members.
 </li>
 </ul>
 
 
</div>

Assistant Manager Legal

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