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assistant merchandising officer

Sharaf DG Egypt

<div>
 
 Assistant Merchandising officer manages various aspects of the retail business, such as sales, inventory, promotions, and vendor relations. prepare and share reports, create and communicate promotional modules and offers, and maintain and implement planogram and assortment
 
 
 
 
 
 Key Performance Areas (KPAs) &amp; Principal Accountabilities :
 
 
 
 
 <ul>
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 Prepare and share reports on sales, inventory, and promotions
 </li>
 <li>
 Follow up with vendors for collection of payments and claims
 </li>
 <li>
 Create and communicate promotional modules and offers
 </li>
 <li>
 Reconcile weekly e-pay transactions and report discrepancies
 </li>
 <li>
 Acquire and Share listing details and digital content internally on time
 </li>
 <li>
 Share promoter details and documents for badge creation and verification
 </li>
 <li>
 Generate and analyze weekly reports on DSR, ageing, and pending provisions
 </li>
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 Generate Monthly Closing reports on Internal adjustments
 </li>
 <li>
 Maintain SKU master list with active and EOL details and price waterfall
 </li>
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 Manage store relationships through emails, WhatsApp, calls, and visits
 </li>
 <li>
 Maintain supplier GV master list with validity and expiry dates
 </li>
 <li>
 Maintain and implement planogram and assortment
 </li>
 <li>
 Generate and Share Invoices to facilitate on time payments from vendors
 </li>
 <li>
 Working with Senior Merchandising Officers to complete tasks on a daily basis
 </li>
 </ul>
 
 
 
 
 Qualitative Requirements
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in retail operations or similar role preferable)
 </li>
 <li>
 Bachelor&rsquo;s degree in business, marketing, or related field
 </li>
 <li>
 MBA in Sales and Marketing is desirable
 </li>
 <li>
 Proficient in Microsoft Office, SAP, Power BI and other relevant software
 </li>
 <li>
 Excellent Interpersonal communication, analytical, and problem-solving skills
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 Ability to work independently and as part of a team
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 Ability to multitask and prioritize tasks
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 Attention to detail
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 <li>
 Customer-oriented and results-driven
 </li>
 </ul>
 
 
</div>

Assistant Merchandising Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Job Accountabilities:
 
 
 <ol>
 <li>
 Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.
 </li>
 <li>
 Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.
 </li>
 <li>
 Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.
 </li>
 <li>
 Educate customers on ADIB&rsquo;s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.
 </li>
 <li>
 Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.
 </li>
 <li>
 Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.
 </li>
 <li>
 Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
 </li>
 <li>
 Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.
 </li>
 </ol>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or related field.
 </li>
 <li>
 Officer: 0&ndash;2 years of experience in call center.
 </li>
 <li>
 Senior Officer: 2&ndash;4 years of experience in call center.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 </li>
 <li>
 Excellent organizational and time-management skills.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Good knowledge of call center software and systems.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 </ul>
 
 
</div>

Call Center Agent ( Outsource )

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.<ul><li>
Assist in developing and executing HR strategies and policies across the organization</li><li>
Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations</li><li>
Collaborate with department heads to identify and address HR-related issues and opportunities</li><li>
Lead and mentor a team of HR professionals, fostering their growth and development</li><li>
Manage the implementation and optimization of HR systems and processes</li><li>
Ensure compliance with Egyptian labor laws and regulations</li><li>
Develop and implement employee engagement and retention programs</li><li>
Assist in budget planning and resource allocation for the HR department</li><li>
Conduct regular HR audits and provide recommendations for improvement</li><li>
Serve as a key advisor to senior management on HR matters and organizational development</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</li><li>
7+ years of progressive HR experience, including 3+ years in a managerial HR role</li><li>
Professional HR certification (e.g., SHRM-CP, PHR) preferred</li><li>
In-depth knowledge of Egyptian labor laws and regulations</li><li>
Strong proficiency in HR management software and Microsoft Office Suite</li><li>
Excellent leadership and team management skills</li><li>
Outstanding communication and interpersonal abilities</li><li>
Proven track record in strategic planning and implementation</li><li>
Strong problem-solving and decision-making skills</li><li>
Experience in performance management and employee relations</li><li>
Expertise in recruitment and talent acquisition strategies</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Fluency in English and Arabic (both written and spoken)</li></ul></div>

Assistant Director of People & Culture

Explore 3+ Assistant merchandising officer in Giza Egypt this April. Find roles across top companies and apply now to boost your career.

3 assistant merchandising officer jobs In Giza Egypt

Assistant Merchandising Officer

Call Center Agent ( Outsource )

Assistant Director of People & Culture